Chapter 5 Troubleshooting
Troubleshooting the Fan Assembly
5-8
Catalyst 4500 Series Switches Installation Guide
78-14409-08
The 1400 W DC multi-input supply can not be used with other power supply
types, but other power supplies in this product line work with the other types
during an upgrade. If you mix power supplies in a Catalyst 4500 series chassis,
the switch detects the type of power supply in power supply bay 1 (PS1) and
ignores the power supply in power supply bay 2 (PS2) while issuing system
messages and showing the power supply in bay 2 as in the err-disable state in the
output of the
show power
command. When the power supply in bay 1 is removed,
the switch recognizes the power supply in bay 2, and you may then put a new
matching power supply in bay 1. Both supplies should now resume normal
function.
Troubleshooting the Fan Assembly
Note
All fans must be operating or a failure will occur.
Environmental problems may initially appear to be problems with the fan tray. To
help isolate a fan assembly problem, follow these steps:
Step 1
Check the status LED on the fan tray.
•
If the LED is off and the rest of the system is functioning, the fan tray is not
getting power or is not seated correctly on the backplane.
•
If the LED is green, the fans are operating normally. There may be conditions
impairing fan performance, but they are minimal in impact.
•
If the LED is red, one or more fans have failed.
Step 2
Connect a terminal and determine the fan tray status shown by the
show
environment status
CLI command.
Step 3
Look for system messages reporting a temperature problem or problem with the
fans. Individual messages may suggest different solutions. Connect a terminal to
the console port, and look for any of the following system messages:
C4K_CHASSIS-2-INSUFFICIENTFANSDETECTED
C4K_CHASSIS-2-INSUFFICIENTFANSSHUTDOWN
C4K_IOSMODPORTMAN-4-CRITICALTEMP
C4K_IOSMODPORTMAN-4-FANTRAYBAD