Chattanooga Intelect Neo, User Manual

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68
Intelect® Neo Clinical Therapy System
Code
Number Type Message Probable Cause Possible Remedies
121 Information
Attempting to select an electrotherapy treatment but no Stim
module is installed in the unit
1. If a stim module is installed in the unit, ensure module is securely inserted into the
unit
2. If a stim module is not installed, contact the dealer or factory to purchase one
122 Information
Attempting to select a Combination treatment but no Stim module
#1 (channels 1 and 2) is installed in the unit
1. If stim module #1 is installed in the unit, ensure module is securely inserted into
the unit
2. If stim module #1 is not is installed, contact the dealer or factory to purchase one
123 Information
Attempting to select an Ultrasound or Combination treatment but
no Ultrasound module is installed in the unit
1. If ultrasound module is installed in the unit, ensure module is securely inserted into
the unit
2. If ultrasound module is not installed, contact the dealer or factory to purchase one
124
125
126
Information
Information
Information
Attempting to perform an action requiring the USB fl ash drive
but no USB fl ash drive is plugged into the unit or USB fl ash drive
cannot be accessed correctly
1. Ensure valid USB fl ash drive is fi rmly inserted into the unit or
2. Try a di ff erent USB fl ash drive
127
128
129
130
Information
Information
Information
Information
Attempting to perform an action requiring a particular fi le on the
USB fl ash drive but the fi le does not exist on the fl ash drive
1. Ensure USB fl ash drive contains the correct fi le for the desired function
2. Ensure valid USB fl ash drive is fi rmly inserted into the unit or
3. Try a di ff erent USB fl ash drive
131 Information Vacuum reservoir is almost full Empty the vacuum reservoir as soon as possible
132 Information
Attempting to perform a Print Screen to the USB fl ash drive while a
treatment is running
The Print Screen function is not allowed while a treatment is running. Wait for
treatment to complete and then try again.
133 Information
Attempting to import protocols from the USB fl ash drive while a
treatment is running
The Protocol Import function is not allowed while a treatment is running. Wait for
treatment to complete and then try again.
203 Warning Error reading a protocol from internal storage
1. Reset the Therapy System by turning the power switch O ff and On
2. If problem persists after resetting the unit, select the Restore the Default Protocols
in the Utilities screen. Refer to the Utilities Section
3. If problem persists, discontinue use of the device and contact the dealer or factory
for technical service
210
211
212
213
Warning
Warning
Warning
Warning
Laser application is out of calibration
1. Discontinue use of this laser applicator and contact the dealer or factory for
technical service to have the laser applicator recalibrated
2. If problem exists on multiple laser applicators then discontinue use of laser and
contact the dealer or factory for technical service
216 Warning Error reading a protocol from internal storage
1. Reset the Therapy System by turning the power switch O ff and On.
2. Restore the Default Protocols in the Utilities screen. Refer to the Utilities Section
3. If problem persists, discontinue use of the device contact the dealer or factory for
technical service
233
234
235
Warning
Warning
Warning
Electrotherapy – bad electrode contact, overcurrent, or shorted
leads condition has been detected
1. Ensure proper electrode placement use guidelines are followed
2. Check electrode lead wire connections both at the unit and at the electrode
3. Replace electrodes
4. Replace lead wires
TROUBLESHOOTING
TROUBLESHOOTING CODES ( CONTINUED )