Canon MX720 Series, Online Manual, Page: 27 / 248

If You Do Not Receive the URL to Complete the Registration by E-mail
• An incorrect e-mail address may have been entered. Wait about 30 minutes, and operate the printer
operation panel to print the printer registration URL and PIN code. Then re-register from the beginning.
If You Cannot Delete the Service
• If the printer operation panel display the message "Failed to connect to "Print from E-mail". Only the
information on the printer was deleted." is displayed, it could be that the registration information on the
service could not be deleted even though the
Print from E-mail information stored on this machine
was deleted.
Select
OK to release the error, and then access the service's login URL (https://pr.mp.c-ij.com/po) to
delete the registration information.
• If the Print from E-mail information stored on this printer could not be deleted even though the
registration information on the service was deleted, select Web service → Web service setup →
Cloud settings → Print from E-mail setup → Deregistration of Registered Printer(s) and delete
the registration information.
If you cannot print after the printer is repaired
Re-registering the printer and the printer owner
• When the printer is repaired, all of the registered information is deleted and Print from E-mail can no
longer be used.
If you want to use this service again, you must re-register the printer and the printer owner.
For information about the re-registration procedure, see "
Preparations for Using the Print from E-mail ".
Even if users other than the owner were registered as members, repeat the registration starting from
here .
Trademarks
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Mac OS, Bonjour, iPad, iPhone, iPod touch, and Safari are trademarks of Apple Inc., registered in the
U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• All other company names and products mentioned herein may be trademarks or registered trademarks
of their respective companies.