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Canon MX720 Series Online Manual Download Page 101

If the problem is not resolved after cleaning the print

head twice:

 

 

Step 3

Clean the print head deeply.

From the machine

Cleaning the Print Head Deeply

From the computer

Cleaning the Print Heads from Your

Computer

 

 Note

 When you have performed the procedure until step 3 and the problem has not been resolved, turn off

the power and clean the print head deeply again after 24 hours. Do not disconnect the power plug
when turning off the power.
If the problem is still not resolved, the print head may be damaged. Contact the service center.

When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:

Align the print head.

From the machine

Aligning the Print Head

From the computer

Aligning the Print Head Position from Your Computer

 

 

Summary of Contents for MX720 Series

Page 1: ...MX720 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English ...

Page 2: ...ation In principle the descriptions in this guide are based on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide Operating Environment The following environment is recommended for the use of this guide Recommended Operating System Wi...

Page 3: ... ignored could result in personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explainin...

Page 4: ... U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Adobe Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Photo Rag is...

Page 5: ...Searching for Functions You can find target pages easily by entering your product s model name and a keyword for the function you want to learn about Example When your product is MX450 series and you want to learn how to load paper Enter MX45 load paper in the search window and perform a search Troubleshooting Errors You can obtain more accurate search results by entering your product s model name...

Page 6: ...You can search for reference pages described in this guide by entering your product s model name and a page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page in the Online Manual for MX450 series Refer to Color Settings Tab for your model from Home of the O...

Page 7: ...Window Used in Operation Explanation In this guide most of the operations are described based on the windows displayed when Windows 7 operating system Home Premium called Windows 7 below is used ...

Page 8: ...ing Machine Settings from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful I...

Page 9: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine ...

Page 10: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD ...

Page 11: ...nging Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode ...

Page 12: ...he Machine Settings on the LCD FAX settings Print settings LAN settings Device user settings Mobile phone print settings Bluetooth settings PictBridge print settings Language selection Firmware update Reset setting About ECO settings About Quiet setting ...

Page 13: ...Information about Network Connection Useful Information about Network Connection ...

Page 14: ...ily In My Image Garden you can register the names of people and events to photos You can organize photos easily as you can display them not only by folder but also by calendar event and person This also allows you to find the target photos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick ...

Page 15: ...easonal cards and paper crafts that can be made by assembling paper parts are provided It is easily accessible from Quick Menu CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden Downloaded PREMIUM Contents can be printed directly with My Image Garden To pr...

Page 16: ...een Web Template Form Print Canon offers various template forms including seasonal stationery and calendars on the web You can download and print the template forms you want anytime as much as you need by operating the machine only Print Easily from a Smartphone with Canon Easy PhotoPrint for iOS Android Use Canon Easy PhotoPrint for iOS Android to easily print photos saved on a smartphone wireles...

Page 17: ...collect Facebook photos of memories of parties and travel recent activity of your family and friends your hobbies etc then create and print a work of art Print Your Days is available from the Print Your Days Facebook page Print Easily by Sending an E mail from a Computer or Smartphone Print from E mail allows you to print attachment files easily You only attach a picture or a document from your co...

Page 18: ...Refer to How to Use Print from E mail for details ...

Page 19: ...the Evernote server The uploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Settings dialog box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for details I...

Page 20: ...k your environment AirPrint Operation Environment To use AirPrint you will need one of the following Apple devices running the latest version of iOS iPad all models iPhone 3GS or later or iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this machine must be connected to the same Wi Fi network Printing with AirPrint 1 Check that this machine is t...

Page 21: ...options you cannot print from that application software Note The printer options differ depending on the application software and model you are using Normally when you tap Print and select a model name the displayed printer options will include up to the following four options Printer Select a model that can be used in your wireless LAN Copies Select the number of print copies Duplex Printing If t...

Page 22: ...int is used When Apple s photo application software is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari application software the default paper size is letter size in the U S region and A4 in Japan and Europe Important Your application software may support different paper sizes Checking the Print Status Durin...

Page 23: ...ink 4 Check that no error message is displayed on the machine operation panel If the problem persists use the printer driver on your computer to execute printing and check whether the document can be printed normally on the machine If the document cannot be printed refer to the Online Manual for your model Note After you turn on the machine it may take few minutes before the machine can communicat...

Page 24: ...o a LAN with an Internet connection Important The user will bear the cost of Internet access This function may not be available in some countries regions Printer software firmware version If the printer s firmware version is earlier than Ver 2 000 you need to update the firmware Refer to Firmware update for your model from Home of the Online Manual for details Preparing to use Print from E mail To...

Page 25: ... e mail with attachment files is 5 MB Note The size of an e mail is determined based on the size of the entire transmission file including the e mail message and the header Therefore sometimes an attachment file cannot be printed even if the size of the attachment file is less than 5 MB If the size of an attached JPEG file is less than 10 KB the file cannot be printed 2 Attach a file that you want...

Page 26: ...at comes with the printer Check that the file attached to the e mail is a Adobe PDF file or an JPEG file Select Web service Web service setup Cloud settings Print from E mail setup Check address for printing from the printer operation panel and check that the send destination e mail address is correct Check that the user s e mail address for using this service is registered If you want to check th...

Page 27: ...inter s and delete the registration information If you cannot print after the printer is repaired Re registering the printer and the printer owner When the printer is repaired all of the registered information is deleted and Print from E mail can no longer be used If you want to use this service again you must re register the printer and the printer owner For information about the re registration ...

Page 28: ... you canceled the registration before it is completed repeat the procedure from printing the registration information Access the Printed URL and Enter the Owner s E mail Address and Other Required Information Next enter the owner s e mail address and other required information 1 Access the printed URL using the PC s web browser and click Log In 2 In the use agreement window select Agree Important ...

Page 29: ... screens and notification e mails of this service When you select ON 1 hour is added to the Time Zone setting when the date time information is displayed 5 In the Printer Registration window enter the Printer Name and click Confirm Enter any name that will allow you to identify the printer Important The maximum number of characters that can be entered is 30 6 In the Confirm Owner Registration wind...

Page 30: ...g character restrictions apply Set a password that has 8 or more characters The characters that you can use are single byte uppercase letters single byte lowercase letters and single byte numbers In the password combine all of the different types of characters that can be used The displayed printer s e mail address and the URL of the login page are not sent Be sure to write down the printer s e ma...

Page 31: ...aw Zagreb Brussels Copenhagen Madrid Paris Belgrade Bratislava Budapest Ljubljana Prague West Central Africa UTC 02 00 Athens Bucharest Istanbul Amman Windhoek Jerusalem Cairo Harare Pretoria Beirut Helsinki Kyiv Riga Sofia Tallinn Vilnius Minsk UTC 03 00 Kuwait Riyadh Tbilisi Nairobi Baghdad Moscow St Petersburg Volgograd Tehran UTC 04 00 Abu Dhabi Muscat Yerevan Baku Port Louis Kabul UTC 05 00 I...

Page 32: ...ing Machine Settings from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful I...

Page 33: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers Letters and Symbols ...

Page 34: ...Main Components Front View Rear View Inside View Operation Panel ...

Page 35: ... a document in the ADF You can load two or more sheets of document of the same size and thickness Load the document with the side you want to scan facing up 6 document output slot Documents scanned from the ADF are delivered here 7 document cover Open to load an original on the platen glass 8 paper output tray Opens automatically when printing or copying starts and printed paper is ejected 9 outpu...

Page 36: ...e electric shock or damage to the machine Important Do not touch the metal casing Do not use the USB cable longer than 10 feet 3 meters to connect to the machine since it may affect the operation of other peripheral devices 13 cassette upper Load 4 x 6 10 x 15 cm or 5 x 7 13 x 18 cm size photo paper into the cassette and insert it into the machine Two or more papers of the same size and media type...

Page 37: ...ck Connect an external device such as telephone or answering machine 5 wired LAN connector Plug in the LAN cable to connect the machine to a LAN 6 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable or LAN cable while the machine is printing or scanning originals with the computer ...

Page 38: ...us Checking the Ink Status with the Ink Lamps 2 print head holder The print head is pre installed 3 ink cover Open it to replace an ink tank to check the ink lamp or to remove jammed paper inside the machine Note For details on replacing an ink tank see Replacing an Ink Tank ...

Page 39: ... characters numbers in user information the Numeric buttons are displayed as shown in B You can use only the buttons displayed 1 ON button Turns the power on or off Before turning on the power make sure that the document cover is closed Turning the Machine On and Off 2 COPY button Switches the machine to the copy mode which lets you make copies while changing magnification copy layout etc 3 FAX bu...

Page 40: ...ging the Machine Settings on the LCD You can also configure a wireless LAN connection LAN settings 14 SCAN button Switches the machine to the scan mode You can save forward scanned data to your computer or save them on a USB flash drive with the operation panel 15 FAX Memory lamp Lights when there are received or unsent documents stored in the machine s memory 16 buttons Specifies the number of co...

Page 41: ...Device user settings ...

Page 42: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord ...

Page 43: ...ne is on Note It may take a while for the machine to start printing immediately after you turn on the machine The LCD will turn off if the machine is not operated for about 5 minutes To restore the display press any button except the ON button or perform the print operation The display will be also restored when receiving faxes You cannot change the wait time before the LCD turns off ...

Page 44: ...ng off the machine 1 Press the ON button to turn off the machine When the lamp on the selected mode button e g the COPY button or MENU button stops flashing the machine is turned off after all the lamps on the operation panel go out Important When you unplug the power cord after turning off the machine be sure to confirm that all the lamps on the operation panel are off Notice for Unplugging the P...

Page 45: ...r plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock Notice for Unplugging the Power Cord ...

Page 46: ... or clogging of the print head and print quality may be reduced If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document or save it on a USB flash drive before disconnecting the power plug 1 Press the ON button to turn the machine off 2 Confirm that all the lamps on the operation panel ar...

Page 47: ...opy functions With this menu you can perform machine maintenance and change machine settings On the menu screen or settings screen use the and button to select an item or option then press the OK button E to proceed with the procedure To return to the previous screen press the Back button F The lamp on the selected mode button or MENU button will light up Using the Function Buttons Function menus ...

Page 48: ... I Press the center Function button The Receive mode settings screen will appear J Press the right Function button to select TX image qlty The TX image quality settings screen will appear ...

Page 49: ...bc uppercase mode ABC then numeric mode 123 The current input mode appears at the lower right A of the screen Note Here describes the procedure to enter the unit name as example Registering User Information in Setting the Sender Information Entering Numbers Letters and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To enter a space pr...

Page 50: ...ect the deletion When the cursor is at the end of the characters and the deletion is selected the left character of the cursor will be deleted backspace List of Characters Assigned to Each Numeric Button Button Lowercase mode abc Uppercase mode ABC Numeric mode 123 Fax Telephone no 1 1 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2 defëéèê DEFËÉÈÊ 3 3 gh i ï í ì î GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6...

Page 51: ...Loading Paper Originals Loading Paper Loading Originals Inserting the USB Flash Drive ...

Page 52: ...Loading Paper Paper Sources to Load Paper Loading Small Size Paper Loading Large Size Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area ...

Page 53: ...te upper When using small size photo paper such as 4 x 6 10 x 15 cm or 5 x 7 13 x 18 cm load it in the cassette upper The machine feeds photo paper from the cassette upper automatically if you select a page size such as 4 x 6 10 x 15 cm or 5 x 7 13 x 18 cm in the print settings at the operation panel or the printer driver A Photo paper 4 x 6 10 x 15 cm or 5 x 7 13 x 18 cm size Loading Large Size P...

Page 54: ...e C Plain paper A4 B5 A5 Letter or Legal size D Envelopes Loading Paper with the Print Side Facing Down If paper has print side front or back such as photo paper load it with the whiter side or glossy side facing down E cassette upper F cassette lower ...

Page 55: ...per If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Printed Surfac...

Page 56: ...r load it with the whiter side or glossy side facing down 4 Align the paper guide A in front with the paper stack For standard sizes align the paper guide A with where it clicks into place 5 Slide the paper guide B on the right to align the right and left guides with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly Note Do not...

Page 57: ...e paper output tray gently open it The output tray extension opens automatically when the paper output tray is opened Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver ...

Page 58: ... Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its cur...

Page 59: ...s print side front or back such as photo paper load it with the whiter side or glossy side facing down 4 Align the paper guide A in front with the paper stack For standard sizes align the paper guide A with where it clicks into place 5 Slide the paper guide B on the right to align the right and left guides with both sides of the paper stack Do not slide the paper guides too hard against the paper ...

Page 60: ...the cassette lower then extend the cassette lower The cassette lower sticks out of the machine when correctly set Do not force the cassette lower into the machine any further This can damage the machine or cassette lower 6 Insert the cassette lower into the machine Push the cassette lower into the machine until it stops ...

Page 61: ...ay gently open it The output tray extension opens automatically when the paper output tray is opened 2 Extend the paper output support Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver ...

Page 62: ...s with a double flap Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Important The envelopes may jam in the machine if they are not ...

Page 63: ...er The folded flap of the envelope will be faced up on the left side C Rear side D Address side Up to 10 envelopes can be loaded at once Note Align the envelope stack with the edge of the cassette lower as shown in the figure below If the envelopes are in contact with the protrusion E the envelopes may not be fed properly 4 Align the paper guide A in front with the envelopes ...

Page 64: ...envelopes higher than the load limit mark F Keep the envelope stack height below the protrusions G of the paper guides 6 Insert the cassette lower into the machine Push the cassette lower into the machine until it stops 3 Open the paper output tray 1 Holding both sides of the paper output tray gently open it The output tray extension opens automatically when the paper output tray is opened 2 Exten...

Page 65: ...Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver ...

Page 66: ...ine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 502 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Paper for printing business ...

Page 67: ...um size 7 87 x 7 28 inches 200 0 x 184 9 mm cassette lower Minimum size 3 54 x 7 29 inches 90 0 x 185 0 mm Maximum size 8 50 x 14 00 inches 215 9 x 355 6 mm Paper may be fed from a different paper source depending on the operating system of your computer Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 except for Canon genuine paper Do not use heavier or ligh...

Page 68: ...r Photo Paper Plus Glossy II PP 201 4 10 sheets 5 x 7 13 x 18 cm 20 sheets 4 x 6 10 x 15 cm 10 sheets A4 Letter and 8 x 10 20 x 25 cm Photo Paper Pro Luster LU 101 4 N A 2 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 4 10 sheets 5 x 7 13 x 18 cm 20 sheets 4 x 6 10 x 15 cm 10 sheets A4 Letter and 8 x 10 20 x 25 cm Matte Photo Paper MP 101 20 sheets 4 x 6 10 x 15 cm 10 sheets A4 and Le...

Page 69: ...rinted envelope from the paper output tray before continuously printing to avoid blurs and discoloration 4 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properly In this case load one sheet at a time 5 Feeding paper from the cassette lower can damage the machine Always load in the cassette upper ...

Page 70: ...pers Paper for printing photos Media Name Model No Settings in Type Photo Paper Pro Platinum PT 101 Pro Platinum Glossy Photo Paper Everyday Use GP 501 Glossy Photo Paper Glossy GP 502 Glossy Photo Paper Plus Glossy II PP 201 Plus Glossy II Photo Paper Pro Luster LU 101 Plus Semi gloss Photo Paper Plus Semi gloss SG 201 Plus Semi gloss Matte Photo Paper MP 101 Matte ...

Page 71: ... lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes ...

Page 72: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes ...

Page 73: ...argins When performing Borderless Printing slight cropping may occur at the edges since the printed image is enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 502 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Pap...

Page 74: ...90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 59 inches 40 4 mm B 1 47 inches 37 4 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 13 inches 3 4 mm F 0 13 inches 3 4 mm ...

Page 75: ...ter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 59 inches 40 4 mm B 1 47 inches 37 4 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 25 inches 6 4 mm F 0 25 inches 6 3 mm ...

Page 76: ...ting Area width x height European DL 3 88 x 7 07 inches 98 8 x 179 6 mm US Comm Env 10 3 68 x 7 90 inches 93 5 x 200 9 mm Recommended printing area A 0 12 inches 3 0 mm B 1 47 inches 37 4 mm C 0 22 inches 5 6 mm D 0 22 inches 5 6 mm ...

Page 77: ...Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder How to Load Originals for Each Function Originals You Can Load ...

Page 78: ...size type or usage Originals You Can Load Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note In the copy or scan mode the two sided document can also be scanned in the ADF To scan the original at optimum quality load it on the platen glass ...

Page 79: ... FACING DOWN on the platen glass Originals You Can Load Make sure of the proper position to load the original for each function How to Load Originals for Each Function Important Be sure to observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glas...

Page 80: ...Important Hold the document cover firmly when closing it because it is heavy After loading the original on the platen glass be sure to close the document cover before starting to copy fax or scan ...

Page 81: ... tray 2 Insert the document in the document tray until you hear a beep sound Load the document WITH THE SIDE TO SCAN FACING UP in the document tray Originals You Can Load Note When you set the alarm to be silent in Sound control of Device user settings the alarm will not beep even if the document is inserted in the document tray Device user settings 3 Adjust the document guides to match the width ...

Page 82: ...scanning both sided originals in Two sided paper output setting of Device user settings You can select whether to output the pages in correct order or with front and back reversed The reverse setting prioritizes scanning speed Device user settings ...

Page 83: ...pplication on a computer scan text documents magazines or newspapers select a standard size A4 Letter etc to scan originals Load the original WITH THE SIDE TO SCAN FACING DOWN and align it with the alignment mark Important The machine cannot scan the shaded area A 0 04 inches 1 mm from the edges of the platen glass Loading Only One Original in the Center of the platen glass Scan only one printed p...

Page 84: ...ds with a software application on a computer Load two or more originals WITH THE SIDE TO SCAN FACING DOWN and place them at least 0 4 inches 10 mm away from the edges of the platen glass and at least 0 4 inches 10 mm apart from each other A 0 4 inches 10 mm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted pho...

Page 85: ... sized documents for two sided copy scan 2 on 1 copy and 4 on 1 copy Quantity A4 or Letter size Max 35 sheets 20 lb 75 g m2 paper up to 0 20 inches 5 mm in height Legal size Max 30 sheets 20 lb 75 g m2 paper up to 0 16 inches 4 mm in height Other sizes 1 sheet Thickness 0 002 to 0 005 inches 0 06 to 0 13 mm Weight 13 to 24 lb 50 to 90 g m2 Note Make sure any glue ink correction fluid or the like o...

Page 86: ...Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive ...

Page 87: ... exFAT technology licensed from Microsoft Before inserting the USB flash drive If your USB flash drive cannot be inserted into the USB flash drive port of the machine you may be required to use an extension cable for the USB flash drive Purchase it at electronics retail stores Some USB flash drives may have recognition problem and these devices may not guarantee proper operation of the machine You...

Page 88: ... remove the USB flash drive or turn off the power while the machine is reading or writing to it Note If your USB flash drive has the access lamp refer to the instruction manual supplied with the USB flash drive to check if the reading or writing operation is completed on the USB flash drive 2 Remove the USB flash drive Hold the USB flash drive and remove it straightforward from the machine ...

Page 89: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status ...

Page 90: ...n to replace the ink tank properly Once an ink tank has been installed do not remove it from the machine and leave it out in the open This will cause the ink tank to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Note Color ink may be consumed even when printing a black and white document o...

Page 91: ... the print head holder until it stops completely Important Do not touch the metallic parts or other parts inside the machine If the ink cover is left open for more than 10 minutes the print head holder moves to the right In this case close and reopen the ink cover 4 Remove the ink tank with the lamp flashing fast Push the tab A and lift the ink tank to remove ...

Page 92: ...ink lamp flashing speed see Checking the Ink Status with the Ink Lamps 5 Prepare a new ink tank 1 Take a new ink tank out of its package remove the orange tape completely then remove the protective film completely Important Handle an ink tank carefully Do not drop or apply excessive pressure to it If the orange tape remains on the Y shape air hole B ink may splash or the machine may not print prop...

Page 93: ... it Discard it according to the local laws and regulations regarding disposal of consumables 6 Install the new ink tank 1 Insert the front end of the ink tank into the print head at a slant Make sure that the position of the ink tank matches the label Note To install a black pigment PGBK ink tank insert it in the middle of the correct position with equal spaces on the left and right sides 2 Press ...

Page 94: ...ument cover do not touch the buttons and LCD on the operation panel Doing so may result in an unexpected operation Note If the error message appears after the ink cover is closed take appropriate action A Message Is Displayed When you start printing after replacing the ink tank the machine starts cleaning the print head automatically Do not perform any other operations until the machine completes ...

Page 95: ... the Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen Checking the Ink Status from Your Computer ...

Page 96: ...ny information about the remaining ink level Example Ink tank is running low Prepare a new ink tank Note The above screen shows estimated ink levels To access other available functions use the mode buttons or the MENU button To display and print the model number of the ink tank select Ink number by pressing the right Function button You can also check the ink status on a screen of the LCD displaye...

Page 97: ...n the correct position as indicated by the label on the print head holder If the position is correct but the lamp flashes there has been an error and the machine cannot print Check the error message displayed on the LCD A Message Is Displayed The ink lamp is off The ink tank is not installed properly or the function for detecting the remaining ink level is disabled If the ink tank is not firmly in...

Page 98: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine ...

Page 99: ...t or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually ...

Page 100: ... make sure that the lamp on the ink tank is lit red If the lamp is flashing or off take appropriate action Checking the Ink Status with the Ink Lamps Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step 1 Print the nozzle check pattern From the machine Printing...

Page 101: ...and the problem has not been resolved turn off the power and clean the print head deeply again after 24 hours Do not disconnect the power plug when turning off the power If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Align the print head From the machine Aligning the Print Head...

Page 102: ...y 1 Holding both sides of the paper output tray gently open it The output tray extension will open automatically when the paper output tray is opened 2 Extend the paper output support 4 Print the nozzle check pattern 1 Press the MENU button 2 Select Setup then press the OK button LCD and Operation Panel The setup menu screen will appear 3 Select Maintenance then press the OK button The Maintenance...

Page 103: ...aks B Lines are missing Horizontal white streaks are present C Number of sheets printed so far 2 Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen For A no missing lines or no horizontal white streaks in both the pattern 1 and pattern 2 1 The cleaning is not required Select All A then press the OK button 2 Confirm the message then press the OK button ...

Page 104: ... in both the pattern 1 and pattern 2 1 The cleaning is required Select Also B then press the OK button The cleaning confirmation screen will appear 2 Select Yes then press the OK button The machine starts cleaning the print head Cleaning the Print Head Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern ...

Page 105: ...ension will open automatically when the paper output tray is opened 2 Extend the paper output support 4 Clean the print head 1 Press the MENU button 2 Select Setup then press the OK button LCD and Operation Panel The setup menu screen will appear 3 Select Maintenance then press the OK button The Maintenance screen will appear 4 Select Cleaning then press the OK button The confirmation screen will ...

Page 106: ...te To access other available functions use the mode buttons or the MENU button If the problem is not resolved after cleaning the print head twice clean the print head deeply Cleaning the Print Head Deeply ...

Page 107: ...the paper output tray is opened 2 Extend the paper output support 4 Clean the print head deeply 1 Press the MENU button 2 Select Setup then press the OK button LCD and Operation Panel The setup menu screen will appear 3 Select Maintenance then press the OK button The Maintenance screen will appear 4 Select Deep cleaning then press the OK button The confirmation screen will appear 5 Select Yes then...

Page 108: ...lacing an Ink Tank If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours Do not disconnect the power plug when turning off the power If the problem is still not resolved the print head may be damaged Contact the service center Note To access other available functions use the mode buttons or the MENU button ...

Page 109: ...et of A4 or Letter sized Matte Photo Paper MP 101 1 Make sure that the power is turned on 2 Load a sheet of supplied paper or A4 or Letter sized Matte Photo Paper MP 101 in the cassette lower Load the paper WITH THE PRINT SIDE WHITER SIDE FACING DOWN in the cassette lower Important The cassette upper is not available for the print head alignment procedure Be sure to load paper in the cassette lowe...

Page 110: ...has failed the error message appears on the LCD A Message Is Displayed 6 When the completion message appears press the OK button The screen will return to the Maintenance screen Note To access other available functions use the mode buttons or the MENU button If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position man...

Page 111: ... in the cassette lower 3 Open the paper output tray 1 Holding both sides of the paper output tray gently open it The output tray extension will open automatically when the paper output tray is opened 2 Extend the paper output support 4 Print the print head alignment pattern 1 Press the MENU button 2 Select Setup then press the OK button LCD and Operation Panel The setup menu screen will appear 3 S...

Page 112: ...ead position adjustment values will appear 5 Look at the first pattern and adjust the print head position 1 Check the printed patterns and use the button to input the number of the pattern in column A that has the least noticeable vertical streaks Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streak...

Page 113: ...ast noticeable horizontal streaks D Most noticeable horizontal streaks 3 Confirm the message then press the OK button The second pattern is printed Important Do not open the ink cover while printing is in progress 6 Look at the second pattern and adjust the print head position 1 Check the printed patterns and use the button to input the number of the pattern in column I that has the least noticeab...

Page 114: ...se the button to input the number of the pattern in column a that has the least noticeable horizontal stripes Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal stripes G Least noticeable horizontal stripes H Most noticeable horizontal stripes 2 Repeat the same procedure until you finish inputting the pattern number for columns b to h th...

Page 115: ...To access other available functions use the mode buttons or the MENU button ...

Page 116: ...omputer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine ...

Page 117: ...e cleaning is complete 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small amount of ink Cleaning the print hea...

Page 118: ...k Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning switch off the machine wait 24 hours and then perform Deep Cleaning again If there is s...

Page 119: ...ssage appears 5 Execute paper feed roller cleaning Make sure that the machine is on and then click OK Paper feed roller cleaning starts 6 Complete paper feed roller cleaning Cleaning the feeding rollers of the cassette upper Cut a sheet of A4 size or Letter size plain paper into four pieces by cutting it in half vertically and then in half horizontally After the rollers have stopped follow the ins...

Page 120: ... Alignment 1 Open the printer driver setup window 2 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 3 Load paper in the machine Load one sheet of A4 size or Letter size Matte Photo Paper MP 101 into the cassette lower Note The type of media and number of sheets to be used differ when you select the manual head alignment 4 Execute head alignment Mak...

Page 121: ...the machine is off or if communication between the machine and the computer is disabled an error message may appear because the computer cannot collect the machine status If this happens click OK to display the most recent settings specified on your computer 4 Apply the settings Click OK and when the confirmation message appears click OK 5 Click Print Head Alignment on the Maintenance tab The Star...

Page 122: ... least noticeable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the ink cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least amount of streaks in the associated boxes Even if the patterns with t...

Page 123: ...eaks 11 Confirm the displayed message and click OK The third pattern is printed Important Do not open the ink cover while printing is in progress 12 Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window their numbers are auto...

Page 124: ...ick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes 13 Click OK to adjust the head position Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value ...

Page 125: ...tems to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the machine Load one sheet of A4 size or Letter size plain paper into the cassette lower 4 Print a nozzle check pattern Make sure that the machine is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check di...

Page 126: ...g 1 Open the printer driver setup window 2 Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the machine As instructed in the dialog box fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Fold one side of the paper in another half aligning the edge with the center crease then unfold the paper With t...

Page 127: ...chine Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning Cleaning the Protrusions inside the Machine Cleaning the Pad in the Cassette ...

Page 128: ... send or receive faxes when the power is turned off If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document or save it on a USB flash drive before disconnecting the power plug Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch...

Page 129: ... so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Be sure to use a soft and dry cloth Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine With a soft...

Page 130: ...will be lost Send or print a necessary document or save it on a USB flash drive before disconnecting the power plug Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Be sure to use a sof...

Page 131: ...4 After wiping close the document feeder cover by pushing it until it clicks into place 5 Close the document tray ...

Page 132: ...oller cleaning 1 Press the MENU button 2 Select Setup then press the OK button LCD and Operation Panel The setup menu screen will appear 3 Select Maintenance then press the OK button The Maintenance screen will appear 4 Select Roller cleaning then press the OK button The confirmation screen will appear 5 Select Yes then press the OK button 6 Select the paper source to clean Cassette upper or Casse...

Page 133: ...sheets of A4 or Letter sized paper in the cassette lower 2 Holding both sides of the paper output tray gently open it The output tray extension will open automatically when the paper output tray is opened 3 Extend the paper output support 4 Press the OK button The machine starts cleaning The cleaning will be complete when the paper is ejected 5 When the completion message appears press the OK butt...

Page 134: ... will appear 3 Select Maintenance then press the OK button The Maintenance screen will appear 4 Select Bottom plate cleaning then press the OK button The confirmation screen will appear 5 Select Yes then press the OK button 6 Follow the message to remove any paper from the cassette lower then press the OK button 7 Fold a single sheet of A4 or Letter sized plain paper in half widthwise then unfold ...

Page 135: ... If they are smudged with ink perform Bottom Plate Cleaning again 13 When the completion message appears press the OK button The screen will return to the Maintenance screen If the problem is not resolved after performing cleaning again the protrusions inside the machine may be stained Clean them according to instructions Cleaning the Protrusions inside the Machine Note To access other available f...

Page 136: ... or receiving all the faxes before disconnecting the power plug The machine cannot send or receive faxes when the power is turned off If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document or save it on a USB flash drive before disconnecting the power plug You need to prepare cotton swa...

Page 137: ...clean the pad in a cassette You need to prepare cotton swab 1 Pull out the cassette upper or cassette lower from the machine then remove all the paper 2 Clean the pad A sideways with a moistened cotton swab Important After cleaning the smeared pad dry it completely For the cassette upper For the cassette lower If the problem is not resolved contact the service center ...

Page 138: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD ...

Page 139: ...nging Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode ...

Page 140: ...ata being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is d...

Page 141: ...Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the Sav...

Page 142: ...e saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is deleted ...

Page 143: ...ns off the machine When you use this function you will not be able to turn the machine on from the printer driver 1 Open the printer driver setup window 2 Execute power off Click Power Off on the Maintenance tab When the confirmation message appears click OK The machine power switches off and the Maintenance tab is displayed again Important You cannot receive faxes when the machine is switched off...

Page 144: ...of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mo...

Page 145: ...alignment are not satisfactory see Aligning the Print Head Position Manually from Your Computer and perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is Landscape On the Page Setup tab you can change the rotation direction of the Landscape in the Orientation ...

Page 146: ...he Machine Settings on the LCD FAX settings Print settings LAN settings Device user settings Mobile phone print settings Bluetooth settings PictBridge print settings Language selection Firmware update Reset setting About ECO settings About Quiet setting ...

Page 147: ... the Power Is On 2 Press the MENU button The menu screen is displayed 3 Select Setup then press the OK button 4 Select Device settings then press the OK button The Device settings screen is displayed 5 Use the button to select the setting item then press the OK button The setting screen for the selected item is displayed 6 Use the button to select the menu then press the OK button 7 Use the button...

Page 148: ...e print settings Bluetooth settings PictBridge print settings Language selection Firmware update Reset setting Note You can use the machine considering the environment such as setting 2 sided printing as default About ECO settings You can reduce the operating noise when printing at night About Quiet setting ...

Page 149: ...ntry or region of purchase Advanced FAX settings Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts Dial tone detect Avoids mistransmission when reception and transmission occur at the same time If you select ON the machine transmits the fax after confirming the dia...

Page 150: ...eption problems Auto print settings Received documents Selects whether to print the received fax automatically when receiving a fax If you select Do not print the received fax is stored in the machine s memory For details on the received fax stored in the machine s memory Document Stored in Machine s Memory Activity report Selects whether to print ACTIVITY REPORT automatically If you select Print ...

Page 151: ...mation or faxes from specific senders Rejecting Fax Reception Caller rejection If you subscribe to the Caller ID service the machine detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the machine rejects the phone call or fax reception from the sender If you select Yes on the subscribing confirmation screen you can specify the settings of rejection Us...

Page 152: ...ns performing borderless copying Borderless is selected for Border when copying printed photos Note If printouts contain margins even though you are printing in Borderless specifying Extended amount Large for this setting may help solve the problem Auto photo fix setting When ON is selected you can select whether to print photos using the Exif information recorded in the image files in the followi...

Page 153: ...pports then follow the on screen instructions Other setup Select Advanced setup then follow the on screen instructions Confirm LAN settings The list of wireless wired LAN settings of this machine is displayed on the LCD You can print the list from this setting menu WLAN setting list The list of wireless LAN settings of this machine is displayed on the LCD The following setting items are displayed ...

Page 154: ...hine such as its IP address and SSID For more information on the machine s network setting is printed out Printing Out Network Setting Information Important This printout contains valuable information about your computer Handle it with care Other settings Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that alrea...

Page 155: ...en using wireless LAN It allows you to save electricity Note Depending on the access point you are using discontinuous reception may not be activated even though Enable is selected Discontinuous reception is activated only while the machine is on standby The LCD is in the screen saver mode Wired LAN DRX setting Selecting Enable allows you to activate discontinuous reception when the machine is con...

Page 156: ...ter specifying the shift time and pressing the OK button you can specify the end date time End date time Sets the date and time that summer time ends Month Specify the month Week Specify the week DOW Specify the day of the week The screen to set the shift time to end summer time will be displayed after specifying the items above and pressing the OK button Specify the shift time then press the OK b...

Page 157: ...ing for double sided documents Output by page Documents are ejected from the ADF in the original page order Fast by back front Documents are ejected from the ADF with the front and back pages of each sheet in the reverse order to make the processing time shorter ...

Page 158: ...a Bluetooth Communication Note This menu is displayed only when the optional Bluetooth Unit is attached 1 Page size Select the page size for printing photos saved on a mobile phone 2 Type Media type Select the media type for printing photos saved on a mobile phone 3 Border Bordered Borderless print Select the bordered borderless layout for printing photos saved on a mobile phone 4 Image optimizer ...

Page 159: ...ect Enable the passkey set on the Change passkey screen becomes effective Setting the passkey prevents unwanted access from other Bluetooth devices You can choose either of the security modes below Mode 3 recommended This mode is activated on link level enforced security The passkey will be required when a Bluetooth device communicates with the machine Normally select this mode Mode 2 This mode is...

Page 160: ...t quality when printing directly from a PictBridge compliant device 4 Border Bordered Borderless print Select the bordered borderless layout When you perform PictBridge settings from the machine set Layout to Default on the PictBridge compliant device 5 Photo fix When Auto photo fix is selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo...

Page 161: ...Language selection Changes the language for messages and menus on the LCD ...

Page 162: ...achine is sending or receiving a fax While the machine is storing the unprinted fax in machine s memory memory reception When the unsent faxes are stored in the machine s memory Note If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure that the machine is connected to the computer with a LAN cable properly Check the network settin...

Page 163: ...can also change LAN settings back to the default from Reset LAN settings under LAN settings Telephone number only Reverts the telephone fax number settings to default Settings only Reverts the settings such as the paper size media type or other setting items back to the default The LAN settings and the telephone fax number are not reverted Reset all Reverts all settings you made to the machine bac...

Page 164: ...tion 1 Copy Sets two sided copying as a default 2 PDF file print Sets two sided printing of PDF files saved on a USB flash drive as a default 3 Template print Sets two sided printing of template forms on the machine as a default 4 FAX print Sets two sided printing of sent received faxes reports or lists as a default Important Under the conditions below faxes are printed in single sided even when O...

Page 165: ...irmation screen is displayed then the icon appears as the Quiet setting menu icon When Use during specified hours is selected The Quiet hours screen is displayed Use the button to specify starting ending time then press the OK button The confirmation screen is displayed then the icon appears as the Quiet setting menu icon Activate this setting to reduce the operating noise while printing is in pro...

Page 166: ...when you perform operations from the operation panel of the machine or printing and scanning from the computer ...

Page 167: ...Information about Network Connection Useful Information about Network Connection ...

Page 168: ...t at Factory Network Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information ...

Page 169: ...XXXXXXXXX TCP IP settings IPv4 IPv6 Enable disable WSD Enable Timeout setting 1 minute Enable disable Bonjour Enable Service name Canon MX720 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable XX represents alphanumeric characters The initial value in this item varies by machine You can check the value in this item using ...

Page 170: ...Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below The USB port is located on the rear of the machine ...

Page 171: ... the MAC address on detection result screen To check the MAC address of the printer print out the network setting information using the operation panel of the printer Printing Out Network Setting Information Additionally you can check the network setting information on the LCD of the printer Select WLAN setting list or LAN setting list from Confirm LAN settings in LAN settings under Device setting...

Page 172: ... Other Computer with LAN To add the computer connecting the printer with LAN insert the Setup CD ROM into the computer to connect with LAN and setup the network setting Changing the Connection Method from USB to LAN To change the connection method between the printer and the computer from USB to LAN setup with the Setup CD ROM To change the connection method insert the Setup CD ROM into the comput...

Page 173: ...he OK button to confirm the selection 8 Use the button to select Print LAN details then use the OK button to confirm the selection 9 Use the button to select Yes then use the OK button to start printing The machine starts printing the network setting information The following information on the machine s network setting is printed out Item Explanations of the item Setting Wireless LAN Wireless LAN...

Page 174: ... XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length 1 Subnet Prefix Length XXX IPsec 2 IPsec setting Active Security Protocol 2 Method of the Security Protocol ESP ESP AH AH Wired LAN DRX Discontinuous reception wired LAN Enable Disable Other Settings Other settings Printer Name Printer name Printer name Up to 15 characters WSD WSD setting Enable Disable WSD Timeout Timeout 1 5 10 15 20 ...

Page 175: ...About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication ...

Page 176: ...LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings ...

Page 177: ...on of your security software is turned on a message may appear warning that Canon software is attempting to access the network If the warning message appears set the security software to always allow access IJ Network Tool has been verified to work on Windows XP however it does not support Fast User Switching It is recommended to exit IJ Network Tool when switching users Starting up IJ Network Too...

Page 178: ...tarting up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab The Wireless LAN sheet is displayed For details on the Wireless LAN sheet see Wireless LAN Sheet 5 Change...

Page 179: ...ched make sure that encryption types for the computer and the access point matches that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Set a value appropriate for your network environment 6 Click O...

Page 180: ...le temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the password WEP key of the...

Page 181: ...pen System or Shared Key according to the setting of the access point 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In t...

Page 182: ... WPA detailed settings 1 Start up IJ Network Tool Starting up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WPA or Use WPA2 in Encryption Method and ...

Page 183: ...64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 9 Click Finish Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer ...

Page 184: ...Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer ...

Page 185: ...n from the Settings menu 4 Click the Wired LAN tab The Wired LAN sheet is displayed For details on the Wired LAN sheet see Wired LAN Sheet 5 Change the settings or confirm Sets the IP address of the printer to be used over the LAN Set a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are se...

Page 186: ...Password Sheet 5 Change the settings or confirm To use admin password select the Use admin password check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 6 Click OK A screen is displayed asking you for confirmation before the settings are sent to the print...

Page 187: ...rinters 3 Select Status from the View menu The Status screen is displayed and you can check the printer status and connection performance Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure the connection performance in detail click Advanced Measurement The Connection Performance Measurement screen is displayed 5 Click Next The measureme...

Page 188: ...ion may use the same frequency band as microwave ovens and other sources of radio interference Try to keep the printer and the access point away from such sources Check if the radio channel of the access point is close to that of other access points nearby If the radio channel of the access point is close to that of other access points nearby the connection performance may become unstable Be sure ...

Page 189: ...ngs menu The Maintenance screen is displayed 4 Click Initialize 5 When the confirmation screen is displayed click Yes The network settings of the printer is initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so setup with the Setup CD ROM Note You can change the ...

Page 190: ...tings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for confirming the modified settings ...

Page 191: ...n WPA2 Details Screen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen ...

Page 192: ...rk Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cable is connected properly If the printer on a network is not detected make sure that the printer is turned on...

Page 193: ...ot Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cable is connected properly If the printer on a network is not detected make sure that the printer is turned on then select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the computer wi...

Page 194: ...l screen Associate Port Displays the Associate Port screen and you can associate a port with the printer Associate Port Screen This menu is available when No Driver is displayed for the selected printer Associating a port with the printer enables you to use it Maintenance Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as ...

Page 195: ... Click the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This screen is not available depending on the printer you are using For details on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet ...

Page 196: ...itial settings the unique value is displayed Note Enter the same SSID that the access point is configured to use The SSID is case sensitive 3 Search The Search screen is displayed to select an access point to connect to Search Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change ...

Page 197: ...figuration The detailed settings screen is displayed The WEP the WPA or the WPA2 key selected in Encryption Method can be confirmed and changed For details on WEP setting Changing the WEP Detailed Settings For details on WPA or WPA2 setting Changing the WPA or WPA2 Detailed Settings 6 TCP IP Setup Sets the IP address of the printer to be used over the LAN Set a value appropriate for your network e...

Page 198: ... encryption WEP WEP is set WPA WPA is set WPA2 WPA2 is set 2 Update Click to update the list of access points when your target access point is not detected If the target access point is set to the stealth mode click Cancel to return to the previous screen and enter the access point s Service Set Identifier in SSID on the Wireless LAN sheet Wireless LAN Sheet Note When detecting your target access ...

Page 199: ...Access points that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured ...

Page 200: ... point The number of characters and character type that can be entered differ depending on the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the access point 5 Authentication Select the authent...

Page 201: ... differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen ...

Page 202: ...n differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen ...

Page 203: ...ter you are using Type of authentication used for client authentication is displayed 1 Authentication Type Confirmation Screen Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase ...

Page 204: ...to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 2 Dynamic Encryption Type Select the dynamic encryption method from either TKIP Basic Encryption or AES Secure Encryption according to the se...

Page 205: ...Setup Information Confirmation Screen Note This screen is not available depending on the printer you are using Displays the settings used for client authentication Confirm the settings and click Finish ...

Page 206: ...ddress of the printer to be used over the LAN Set a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address If no DHCP server functionality is available in your setup where you use the printer or you want to use a particula...

Page 207: ...ssword sheet click the Admin Password tab on the Configuration screen 1 Use admin password Set a password for the administrator with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation ...

Page 208: ...at is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard ...

Page 209: ...creen 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses C...

Page 210: ...Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC address of all computers or network devices within the...

Page 211: ...P Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network Important Add the IP address of all computers or network devices within the net...

Page 212: ...e example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them ...

Page 213: ...n Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the compu...

Page 214: ...ns of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen ...

Page 215: ...rk Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cable is connected properly If the printer on a network is not detected make sure that the printer is turned on...

Page 216: ...ot Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cable is connected properly If the printer on a network is not detected make sure that the printer is turned on then select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the computer wi...

Page 217: ...l screen Associate Port Displays the Associate Port screen and you can associate a port with the printer Associate Port Screen This menu is available when No Driver is displayed for the selected printer Associating a port with the printer enables you to use it Maintenance Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as ...

Page 218: ...s The device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the access point or between the printer and the...

Page 219: ... Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 1 Connection Performance between the Printer and the Access Point ...

Page 220: ...t Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance ...

Page 221: ...k Yes to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so setup with the Setup CD ROM 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using Status displays whether the card ...

Page 222: ...Screen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool activate the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Update Reloads the drive letters that are unassigned ...

Page 223: ...e to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked ...

Page 224: ...ote You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association ...

Page 225: ...at is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard ...

Page 226: ...Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall ...

Page 227: ...he Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert a memory card into the card slot of the machine 2 Start up IJ Network Tool Starting up IJ Network Tool 3 Select the machine in Printers 4 Select Maintenance on the Settings menu 5 Click Setup 6 Specify the drive letter then click OK 7 Make sure tha...

Page 228: ...onnected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure that the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to write files to a memory ca...

Page 229: ... follow the procedure below 1 Start up IJ Network Tool Starting up IJ Network Tool 2 Select the printer displayed as No Driver on Name 3 Select Associate Port on the Settings menu The Associate Port screen is displayed 4 Select a printer to associate with a port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to as...

Page 230: ...It must be entered to access the printer and change printer settings When the printer s network settings are factory default the admin password does not have to been entered AES An encryption method It is optional for WPA Strong cryptographic algorithm adopted within U S government organizations for information processing Authentication Method The method that an access point uses to authenticate a...

Page 231: ...resses manually specify the addresses of both a primary and a secondary server F Firewall It is a system that prevents an unlawful computer access in the network To prevent you can use the firewall function of a broadband router the security software installed in the computer or operation system for computer I IEEE 802 11b International standard for wireless LAN using the 2 4 GHz frequency range w...

Page 232: ... digit or 26 digit string that can contain hexadecimal 0 to 9 A to F and a to f Key Length Length of the WEP key Select either 64 bits or 128 bits Longer key length allows you to set a more complex WEP key L Link Quality The status of connection between the access point and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol...

Page 233: ...ing its SSID The client must specify the SSID set to the access point to detect it Subnet Mask IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask is usually assigned by an access point or a DHCP server of the router automatically Example IP Address 192 168 127 123 Subnet Mask 255 255 255 0 S...

Page 234: ...ase This encrypted key is used to perform WPA PSK authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value WPA2 Security framework released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authenticat...

Page 235: ...ystems you should set a network key WEP WPA or WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed ...

Page 236: ...nction of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the netwo...

Page 237: ...g Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine ...

Page 238: ...int quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even when printing in black and white Why does the machine have two black ink tanks There are two kinds of black ink in the machine dye ink BK and pigme...

Page 239: ...inting the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Cleaning the Inside of the Machine Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in a cassette load paper WITH THE PRINT SIDE FACING DOWN Loading Paper A cassette upper B cassette lower Is the paper c...

Page 240: ...esults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for...

Page 241: ...ver press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing ...

Page 242: ...wer plug make sure that all the lamps on the operation panel are not lit Notice for Unplugging the Power Cord Important If the power plug is disconnected the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document or save it on a USB flash drive before disconnecting the power plug Print periodically Just as the tip of a felt...

Page 243: ...d THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that all the lamps on the operation panel are off and unplug the machine Notice for Unplugging the Power Cord Important Do not unplug the machine while any lamp on the operation panel is lit or flashing as it may cause malfunction or damage to the machine makin...

Page 244: ...oney orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certif...

Page 245: ...to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz Power consumption Printing Copy Approx 17 W Standby minimum Approx 1 0 W 1 2 OFF Approx 0 4 W 1 1 USB connection to PC 2 The wait time for standby cannot be changed External dimensions Approx 19 4 W x 15 6 D x 9 1 H inc...

Page 246: ...ecifications and Canon FAX Standard chart No 1 for others both in standard mode Color Approx 1 minute page at 33 6 kbps Based on Canon COLOR FAX TEST SHEET Gradation Black 256 levels Color 24 bit Full Color RGB each 8 bit Density adjustment 3 levels Memory Transmission reception approx 250 pages Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in st...

Page 247: ...PSK TKIP AES Setup Standard setup WPS Push button configuration PIN code method WCN WCN NET Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 8 Windows 7 Windows 7 SP1 Windows Vista SP1 Vista SP2 Windows XP SP3 32 bit only Refer to the Canon web site for details on ope...

Page 248: ...unctions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows XPS Essentials Pack is required to print on Windows XP Mac OS Hard Disk must be formatted as Mac OS Extended Journaled or Mac OS Extended Mac OS For Mac OS an internet connection is required during software installation Windows The TWAIN driver ScanGear is ba...

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