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1321

Troubleshooting

Chapter 13

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oub

lesh

oot

ing

If You Cannot Solve a Problem

If you cannot solve the problem after having referred to the information in this
chapter, contact your local authorised Canon dealer or the Canon help line.

Canon’s support personnel are trained in the technical support of Canon’s products
and will able to help you with your problem.

If you need to contact Canon directly, make sure you have the following information:

•

Product name

FAXL220 or FAXL295

•

Serial number

The serial number is on the label located at the back of the unit.

•

Place of purchase

•

Nature of problem

•

Steps you have taken to solve the problem and the results

Attempting to repair the FAX yourself may void the limited warranty.

If the FAX makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your local authorised Canon dealer or the Canon help line.
Do not attempt to disassemble or repair the unit yourself.

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Summary of Contents for FAX-L220

Page 1: ...FAX L220 L295 User s Guide Canon ...

Page 2: ...demarks or service marks of their respective owners This equipment conforms with the essential requirements of EC Directive 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230V 50Hz although the rated input of the product is 200 240V 50 60Hz If you move to another EU country and are experiencing trouble please call the Cano...

Page 3: ... classified as a Class 1 Laser Product under IEC 60825 1 1993 EN 60825 1 1994 200 240 V model The label shown below is attached to the laser scan unit on the fax This fax has been classified under IEC 60825 1 1993 EN60825 1 1994 and conforms to the following classes CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1...

Page 4: ... Special Function Buttons 2 11 Installing the Toner Cartridge 2 12 Loading Paper 2 15 Testing the FAX 2 16 Chapter 3 Registering Information Guidelines for Entering Numbers Letters and Symbols 3 2 Correcting a Mistake 3 4 Registering Sender Information 3 5 What is Sender Information 3 5 Entering the Date and Time 3 6 Registering Your FAX Number and Name 3 6 Setting the Telephone Line Type 3 8 Dial...

Page 5: ...6 Printing Speed Dialling Lists 6 17 Chapter 7 Sending Faxes Preparing to Send a Fax 7 2 Documents You Can Fax 7 2 Setting the Scanning Resolution 7 2 Setting the Scanning Contrast 7 3 Dialling Methods 7 4 Sending Methods 7 5 Memory Sending 7 5 Manual Sending Via the Handset 7 6 Cancelling Sending 7 8 Redialling When the Line is Busy 7 9 Manual Redialling 7 9 Cancelling Manual Redialling 7 9 Autom...

Page 6: ...ing Receiving 8 11 Chapter 9 Special Features Special Dialling 9 2 Entering Pauses in a Fax Telephone Number 9 2 Switching Temporarily to Tone Dialling 9 3 Dialling Through a Switchboard 9 3 Documents Stored in Memory 9 4 Printing a List of Documents Stored in Memory 9 4 Printing a Document Stored in Memory 9 5 Sending a Document Stored in Memory 9 6 Deleting a Document Stored in Memory 9 8 Pollin...

Page 7: ...X s Exterior 12 2 Cleaning the FAX s Interior 12 3 Cleaning the Scanner Components 12 4 Replacing the Toner Cartridge 12 6 Chapter 13 Troubleshooting Clearing Jams 13 2 Jams in the ADF 13 2 Paper Jams 13 3 Jams in the Paper Delivery Slots 13 3 Jams Inside the Unit 13 3 LCD Messages 13 8 Paper Feeding Problems 13 13 Faxing Problems 13 13 Sending Problems 13 13 Receiving Problems 13 15 Copying Probl...

Page 8: ...dix A Specifications General Specifications A 2 Facsimile A 2 Copier A 3 Telephone A 3 Printer A 3 Appendix B FAX L295 Instructions Introduction B 2 Differences Between the FAX L295 and FAX L220 B 2 Using Your Documentation B 2 Unpacking the FAX L295 B 2 Connecting the FAX L295 to Your PC B 3 Print Media Requirements B 4 Printable Area B 4 Selecting Print Media B 5 Loading Envelopes B 5 Loading Tr...

Page 9: ...1 1 Introduction Chapter 1 Introduction Chapter 1 Introduction Type Conventions Used in This Guide 1 2 Customer Support 1 3 Important Safety Instructions 1 4 ...

Page 10: ...p or change A menu has a title which appears in the LCD TX RX NO Transaction number When you send or receive a document your FAX automatically assigns the document a unique transaction number A transaction number is a four digit number that will help you keep track of documents you send and receive TX Denotes Sending RX Denotes Receiving Ex Example of a message or setting displayed in the LCD ADF ...

Page 11: ...on in the LCD appears in this typeface USER SETTINGS Customer Support Your FAX is designed with the latest technology to provide trouble free operation If you encounter a problem with the unit s operation try to solve it by using the information in Chapter 13 If you cannot solve the problem or if you think your FAX needs servicing contact your local authorised Canon dealer or the Canon help line ...

Page 12: ...ts or openings on the FAX since they may touch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the FAX If something does fall into it unplug the unit immediately and contact your local authorised Canon dealer or the Canon help line To avoid spillage in or around the unit do not eat o...

Page 13: ...eme temperature changes and always stays between 10 C and 32 5 C Make sure the area s relative humidity is always between 20 and 80 Keep the FAX away from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds Do not use the FAX near water Make sure that no wet or humid objects come into contact with the unit Do not use or store the FAX outdoor...

Page 14: ... the unit where the cord will be walked on Make sure the cord is not knotted or kinked Power Supply During electrical storms disconnect the power cord from the power outlet Please note that any documents stored in the FAX s memory will be deleted when you unplug the unit Whenever you unplug the FAX wait at least five seconds before you plug it in again Do not plug the FAX into an uninterruptible p...

Page 15: ...g the FAX 2 4 Making Connections 2 5 Connecting the Telephone Line Cord and External Devices 2 5 Connecting the Power Cord 2 7 Setting the Language and Country 2 8 Main Components of the FAX 2 10 Operation Panel 2 11 Special Function Buttons 2 11 Installing the Toner Cartridge 2 12 Loading Paper 2 15 Testing the FAX 2 16 ...

Page 16: ...carton and packaging in case you need to transport the FAX in the future Make sure you have the following items POWER CORD TELEPHONE LINE CORD DOCUMENTATION PAPER LOADING WARNING LABEL DESTINATION LABELS The actual items may differ in shape and quantity from the one shown above Please note that the items included with your FAX may vary depending on the country of purchase MAIN UNIT FX 3 TONER CART...

Page 17: ...our sales receipt for proof of purchase in case your unit requires warranty service If you have purchased the optional handset see Appendix C for the items included The actual shipping materials may differ in shape quantity and position from the ones shown above 1 Remove all shipping tapes from the FAX 2 Use both hands to gently open the operation panel it only opens partially Then remove the prot...

Page 18: ...t of the multi purpose tray 2 Insert the tabs on the paper rest into the slots on the unit 3 Slide the multi purpose tray cover over the paper rest 4 Insert the ends of the document support into the slots on the unit 5 Insert the tabs on one of the support trays into the corresponding slots above the face down delivery slot 6 Insert the tabs on the other support tray into the corresponding slots a...

Page 19: ...r FAX for receiving both faxes and voice calls you will need to connect the optional handset a telephone or an answering machine to your unit Follow this procedure to connect the telephone line cord and external device s Be sure to connect any external device before using your FAX 1 Connect the supplied telephone line cord to the jack then the other end to the telephone line jack on your wall 2 Co...

Page 20: ...ure to set the correct receive mode Chapter 8 To connect an additional telephone as well as an answering machine connect the additional telephone to the answering machine and then the answering machine to your FAX If you connect a data modem to your FAX and you use it extensively or others access your PC frequently through the data modem you may want a dedicated telephone line for your data modem ...

Page 21: ... with a third grounding pin This plug will only fit into a grounding type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace the outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adaptor Do not plug the FAX into the same circuit as an appliance such as an air cond...

Page 22: ... country After connecting the power cord the display changes from PLEASE WAIT to DISPLAY LANGUAGE If COUNTRY SELECT does not appear after DATA ENTRY OK in step 3 If COUNTRY SELECT appears after DATA ENTRY OK in step 3 1 Press OK 2 Press or to select the preferred language for the LCD display 3 Press OK The FAX enters standby mode 4 Press OK 5 Press or to select the country where you are using the ...

Page 23: ...t appear next time you connect the power cord 6 Press OK The FAX enters standby mode To check the settings made by the country selection you can print the USER S DATA LIST p 14 2 You can change the language or country setting using the SYSTEM SETTINGS menu p 14 10 15 00 FaxOnly DATA ENTRY OK PUT IN CARTRIDGE Ex ...

Page 24: ...COVER FACE UP DELIVERY SLOT DOCUMENT SUPPORT TRANSFER CHARGING ROLLER DO NOT TOUCH FIXING ASSEMBLY FRONT COVER PAPERRELEASE LEVER FX 3 TONER CARTRIDGE COMPARTMENT PAPERDELIVERY SELECTOR OPERATION PANEL ADF AUTOMATIC DOCUMENT FEEDER DOCUMENT GUIDES FACE DOWNDELIVERY SLOT SUPPORT TRAYS MULTI PURPOSE TRAY COVER ...

Page 25: ... pp 7 2 10 2 LCD C Clear Button p 3 4 Buttons pp 3 4 3 7 OK Button p 3 6 Coded Dial Button pp 6 2 6 7 6 14 Redial Pause Button pp 7 9 9 2 R Button p 3 9 P Numeric Button p 3 2 One Touch Speed Dialling Buttons pp 6 2 6 3 6 15 Hook Button pp 6 15 7 6 Start Copy Button pp 10 2 10 3 Stop Button pp 3 7 10 3 09 Data Registration Delayed Transmission Memory Reference Receive Mode Polling Report Space 10 ...

Page 26: ...en the bag until you are ready to install the toner cartridge in the unit Save the toner cartridge s protective bag in case you need to repack and transport the toner cartridge at a later date Do not store the toner cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays Do not remove the toner cartridge from the FAX unnecessarily Do not open the drum protect...

Page 27: ...ew FX 3 toner cartridge from its protective bag Save the protective bag in case you need to repack the toner cartridge at a later date 4 Gently rock the toner cartridge from side to side a few times to distribute the toner evenly inside it Poor print quality may result if the toner is unequally distributed Do not open the front cover without lifting the latch since this may damage your unit ...

Page 28: ...se a firm even pull to avoid breaking the seal 6 Hold the toner cartridge by its handle and insert it into the FAX as far as it will go making sure that its tabs are aligned with the rails inside the unit Always hold the toner cartridge by its handle 7 Use both hands to close the front cover SIDE VIEW PULLWITHIN THIS RANGE PULLWITHIN THIS RANGE TOP VIEW ...

Page 29: ...eets of paper To prevent paper jams remove paper from this slot before the count reaches 50 Do not load paper while the FAX is printing Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems Certain environmental conditions such as extreme temperatures or humidity can cause some paper to misfeed in the multi purpose tray If you ha...

Page 30: ...ee Chapter 13 1 Remove the multi purpose tray cover from the FAX Prepare a stack of paper by tapping it on a flat surface to even its edges 2 Open the paper guides to the approximate width of the stack 3 Insert the stack into the multi purpose tray print side facing you and top edge first then adjust the paper guides to the width of the paper Ä Make sure there are no gaps between the paper guides ...

Page 31: ...umbers Letters and Symbols 3 2 Correcting a Mistake 3 4 Registering Sender Information 3 5 What is Sender Information 3 5 Entering the Date and Time 3 6 Registering Your FAX Number and Name 3 6 Setting the Telephone Line Type 3 8 Dialling Through a Switchboard 3 9 Registering the R Button 3 9 Setting the Summer Time 3 11 ...

Page 32: ...le below to determine which numeric button to press for the character you want If you pause for more than 60 seconds between entering data the unit will automatically return to standby mode 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQRS 7 TUV 8 WXYZ 9 0 T Button Uppercase Letter Mode A Lowercase Letter Mode a Number Mode 1 Uppercase Letter Mode A Lowercase Letter Mode a Number Mode 1 ...

Page 33: ...t contains If you are unsure which button to press for the letter you want see p 3 2 3 Continue entering other letters using the numeric buttons If the next letter you want to enter is under a different numeric button simply press that button until the letter you want appears or If the next letter you want to enter is under the same numeric button you pressed in step 2 press to move the cursor to ...

Page 34: ...uttons Entering Symbols 1 Press repeatedly until the symbol you want appears 2 If you want to enter another symbol press to move the cursor to the right then press repeatedly until the symbol you want appears 1 Use or to move the cursor under the incorrect character 2 Press the numeric button that contains the correct letter to enter it over the incorrect character If you are unsure which button t...

Page 35: ...ther party knows who sent it and when it was sent Below is an example of how your sender information would print on a fax sent from your unit To enter the sender information in your FAX follow the procedures on the following pages Date and time of transmission You can select if FAX or TEL is displayed before the number TELEPHONE MARK p 14 4 Your fax or telephone number Your name or company name Re...

Page 36: ...nter the correct day month year and time in this order Enter only the last two digits of the year Use the 24 hour format for the time e g 1 00 p m as 13 00 and precede single digits with a zero If you make a mistake press C and re enter the date and time 5 Press OK 6 Press Stop to return to standby mode 1 Press Function 2 Press Data Registration 3 Press OK twice DATA REGSTRATION USER SETTINGS 2 _0...

Page 37: ...f you make a mistake press C and re enter the number 7 Press OK twice 8 Use the numeric buttons to enter your name or company name max 24 characters including spaces If you are unsure how to enter characters see p 3 2 If you make a mistake press C and re enter the name 9 Press OK 10 Press Stop to return to standby mode To check the sender information registered in your FAX you can print the USER S...

Page 38: ...e the telephone line type setting 1 Press Function 2 Press Data Registration 3 Press OK twice 4 Use or to select TEL LINE TYPE 5 Press OK 6 Use or to select the telephone line type setting you want You can select from the following ROTARY PULSE For pulse dialling TOUCH TONE For tone dialling 7 Press OK 8 Press Stop to return to standby mode DATA REGSTRATION USER SETTINGS DATE TIME TEL LINE TYPE TO...

Page 39: ...de line access number under the R button so that you only need to press this button before dialling the fax telephone number you want to reach See below for details Registering the R Button Follow this procedure to register the PBX access type and outside line access number under the R button 1 Press Function 2 Press Data Registration 3 Press OK twice 4 Use or to select R KEY SETTING 5 Press OK 6 ...

Page 40: ...tandby mode If you selected PREFIX in step 8 9 Press OK 10 Use the numeric buttons to enter the outside line access number max 19 digits 11 Press Redial Pause to enter a pause 12 Press OK 13 Press Stop to return to standby mode REPORT SETTINGS 15 00 FaxOnly Ex 123456 Ex 123456P Ex REPORT SETTINGS 15 00 FaxOnly Ex ...

Page 41: ...me begins and ends 1 Press Function 2 Press Data Registration 3 Press OK 4 Use or to select SYSTEM SETTINGS 5 Press OK 6 Use or to select SUMMER TIME 7 Press OK 8 Use or to select the setting you want You can select from the following ON Enables the summer time OFF Disables the summer time If you selected OFF in step 8 9 Press OK 10 Press Stop to return to standby mode DATA REGSTRATION USER SETTIN...

Page 42: ...WEEK FOURTH WEEK LAST WEEK fourth or fifth week depending on the selected month 13 Press OK twice 14 Use or to select the day of the week on which the summer time starts 15 Press OK twice 16 Use the numeric buttons to enter the time at which the summer time compensation is made Use the 24 hour format for the time e g 2 00 p m as 14 00 and precede single digits with a zero BEGIN DATE TIME MONTH MAR...

Page 43: ...or and OK to select the month week day of the week and time when the summer time ends as in steps 10 to 16 for the BEGIN DATE TIME settings e g OCTOBER LAST WEEK SUNDAY and 03 00 19 Press OK 20 Press Stop to return to standby mode END DATE TIME MONTH OCTOBER Ex TEL REGISTRATION 15 00 FaxOnly Ex ...

Page 44: ...3 14 Registering Information Chapter 3 ...

Page 45: ...4 1 Document Handling Chapter 4 Document Handling Chapter 4 Document Handling Document Requirements 4 2 Scanned Area of a Document 4 2 Loading Documents 4 3 Adding Pages to the Document in the ADF 4 4 ...

Page 46: ... be sending a document that you have printed from your FAX be sure to use face down delivery when printing that document p 5 4 Scanned Area of a Document One page document Multipage document of the same thickness and weight Size W L Max 216 mm Approx 1 m Min 148 105 mm Max 216 355 6 mm Min 148 105 mm Quantity 1 sheet Max 30 A4 or letter size sheets Max 10 legal size sheets Thickness 0 06 to 0 23 m...

Page 47: ... its front edge is bevelled and insert the stack in the ADF 1 Adjust the document guides to the width of the document 2 Gently insert the top of the document face down in the ADF until you hear a beep Tap multipage documents on a flat surface to even the edges before inserting them in the ADF For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of...

Page 48: ...g Pages to the Document in the ADF If you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 30 additional pages 10 legal size The last and first page should overlap by about 2 5 cm 2 5 cm ...

Page 49: ...g Chapter 5 Paper Handling Paper Requirements 5 2 Printable Area 5 3 Selecting Paper for Your FAX 5 3 Loading Paper 5 3 Selecting Face Up or Face Down Paper Delivery 5 4 Changing the Paper Size Setting 5 6 Adjusting the Toner Saver Setting 5 8 ...

Page 50: ...Check that paper delivery is set correctly for the task you are performing p 5 4 Check that you have loaded the paper correctly in the multi purpose tray p 2 15 Paper Size Setting Size W L Weight Quantity Min 92 4 127 mm Max 216 356 mm 64 90 g m2 1 sheet 64 105 g m2 Max stack height 10 mm Approx 100 sheets of 75 g m2 paper A4 210 297 mm 8 27 11 69 in LTR Letter 215 9 279 4 mm 8 5 11 in LGL Legal 2...

Page 51: ...rge quantities Store all paper wrapped and on a flat surface until ready to use Keep opened packs in their original packaging in a cool dry location Store paper at 18 C 24 C 40 60 relative humidity Loading Paper For instructions on loading paper in the multi purpose tray see p 2 15 Wrinkled or creased paper Curled or rolled paper Coated paper Torn paper Damp paper Onion skin or very thin paper Hig...

Page 52: ...rforming First the paper travels to the toner cartridge where a laser beam draws the print image on the drum which in turn applies toner to the paper The paper travels to the fixing assembly where the toner is fixed fused to the paper The paper then exits the FAX through the face up delivery slot front of the unit or the face down delivery slot top of the unit FACE DOWN DELIVERY FACE UP DELIVERY P...

Page 53: ... face up delivery slot Remove each sheet as it is delivered from this slot Never pull the paper as it comes out of the unit Choose paper delivery according to the task you are performing Select face up or face down delivery with the paper delivery selector When using face up delivery you must remove each sheet as it is delivered Failure to do this may cause jams in the face up delivery slot and re...

Page 54: ... PRINTER SETTINGS 5 Press OK 6 Use or to select PAPER SIZE 7 Press OK 8 Use or to select the paper size you want for the multi purpose tray You can select from the following A4 Default LTR LGL CUSTOM For details on the paper sizes above see p 5 2 If you selected A4 LTR or LGL in step 8 9 Press OK 10 Press Stop to return to standby mode If you selected CUSTOM in step 8 9 Press OK DATA REGSTRATION U...

Page 55: ...10 Use or to select the custom paper size setting You can select from the following CUSTOM1 LONG Default CUSTOM2 SHORT For details on the paper sizes above see p 5 2 11 Press OK 12 Press Stop to return to standby mode ECONOMY PRT 15 00 FaxOnly Ex ...

Page 56: ...ting print quality will be reduced For highest print quality disable this setting 1 Press Function 2 Press Data Registration 3 Press OK 4 Use or to select PRINTER SETTINGS 5 Press OK 6 Use or to select ECONOMY PRT 7 Press OK 8 Use or to select the setting you want You can select from the following ON Enable toner saving OFF Disable toner saving 9 Press OK 10 Press Stop to return to standby mode DA...

Page 57: ...g Methods 6 2 Registering One Touch Speed Dialling 6 3 Registering Coded Speed Dialling 6 7 Registering Group Dialling 6 11 Using Speed Dialling 6 14 Sending a Document With Speed Dialling 6 14 Making a Telephone Call With Speed Dialling 6 15 Dialling with the Directory 6 16 Printing Speed Dialling Lists 6 17 ...

Page 58: ...thods Your FAX offers the following speed dialling methods One Touch Speed Dialling p 6 3 Register a fax telephone number under a one touch speed dialling button so that you only have to press one button to dial that fax telephone number There are 15 one touch speed dialling buttons available for you to register fax telephone numbers Coded Speed Dialling p 6 7 Register a fax telephone number under...

Page 59: ...recipient s fax if you use memory sending p 7 5 set the transmission type for the fax number you have registered You can set a subaddress and or password if the other party s fax machine requires these settings Follow this procedure to register one touch speed dialling 1 Press Function 2 Press Data Registration 3 Use or to select TEL REGISTRATION 4 Press OK twice 5 Use or to select the one touch s...

Page 60: ...ouch speed dialling for the button you selected press C then OK Press Stop to return to standby mode The fax telephone number and name registered under that button will be deleted If you have already registered a number that you want to keep ignore this step 8 Press OK twice 9 Use the numeric buttons to enter a name for the one touch speed dialling button max 16 characters including spaces If you ...

Page 61: ... you are registering continue with the steps below 12 Press OK 13 Use or to select ON 14 Press OK twice 15 Use or to select the transmission type setting you want You can select from the following REGULAR TX Normal transmission Choose this setting if you previously set PSWD SUBADDRESS and no longer want to send with this setting PSWD SUBADDRESS Transmission with a subaddress and or password For de...

Page 62: ...baddress password 16 Press OK twice 17 If a subaddress is required use the numeric buttons to enter it If a subaddress is not required ignore this step If you have already registered a subaddress that you want to keep ignore this step 18 Press OK twice 19 If a password is required use the numeric buttons to enter it If a password is not required ignore this step If you have already registered a pa...

Page 63: ... 7 5 set the transmission type for the fax number you have registered You can set a subaddress and or password if the other party s fax machine requires these settings Follow this procedure to register coded speed dialling 1 Press Function 2 Press Data Registration 3 Use or to select TEL REGISTRATION 4 Press OK 5 Use or to select CODED SPEED DIAL 6 Press OK 7 Use or to select the coded speed diall...

Page 64: ...umber To cancel coded speed dialling for the code you selected press C then OK Press Stop to return to standby mode The fax telephone number and the name registered under that code will be deleted If you have already registered a number that you want to keep ignore this step 10 Press OK twice 11 Use the numeric buttons to enter a name for the coded speed dialling code max 16 characters including s...

Page 65: ...ng continue with the steps below 14 Press OK 15 Use or to select ON 16 Press OK twice 17 Use or to select the transmission type setting you want You can select from the following REGULAR TX Normal transmission Choose this setting if you previously set PSWD SUBADDRESS and no longer want to send with this setting PSWD SUBADDRESS Transmission with a subaddress and or password For details see the foll...

Page 66: ...nue with the steps below to register a subaddress password 18 Press OK twice 19 If a subaddress is required use the numeric buttons to enter it If a subaddress is not required ignore this step If you have already registered a subaddress that you want to keep ignore this step 20 Press OK twice 21 If a password is required use the numeric buttons to enter it If a password is not required ignore this...

Page 67: ...r coded speed dialling i e you cannot enter the fax numbers with the numeric buttons register a name for the group This name appears in speed dialling lists Follow this procedure to register group dialling 1 Press Function 2 Press Data Registration 3 Use or to select TEL REGISTRATION 4 Press OK 5 Use or to select GROUP DIAL 6 Press OK 7 Select a one touch speed dialling button or coded speed diall...

Page 68: ... the number s you want to register in the group To enter a fax number registered for coded speed dialling Press Coded Dial then use the numeric buttons to enter the two digit code assigned to the number you want to register in the group Repeat for other codes The number registered under the button or code you enter appears You can also enter groups registered under buttons or codes In this case GR...

Page 69: ...ttons to enter a name for the group max 16 characters including spaces If you are unsure how to enter characters see p 3 2 If you have already registered a name that you want to keep ignore this step 12 Press OK 13 To continue registering other groups repeat the procedure from step 7 or Press Stop to return to standby mode If you registered groups under one touch speed dialling buttons use the des...

Page 70: ...any documents you no longer need to be stored in memory p 9 4 2 Enter the one touch speed dialling button or coded speed dialling code assigned to the fax number or group you want to send to One touch speed dialling button Press the one touch speed dialling button you want Coded speed dialling code Press Coded Dial then use the numeric buttons to enter the two digit code you want If you make a mis...

Page 71: ... telephone number you want to dial One touch speed dialling button Press the one touch speed dialling button you want Coded speed dialling code Press Coded Dial then use the numeric buttons to enter the two digit code you want If you make a mistake press Hook or hang up the handset and start again from step 2 NO TEL appears if no fax telephone number is assigned to the speed dialling button or cod...

Page 72: ...y 3 Use the numeric buttons to enter the first letter of the other party s name you are looking for 4 Press or to scroll through the names until the name you are looking for appears If you press when the last entry in the directory is displayed the list returns to the first entry in the directory A two digit number appears next to the name registered under a one touch speed dialling button An aste...

Page 73: ...the lists are shown on the following pages 1 Press Function 2 Press Report 3 Use or to select SPEED DIAL LIST 4 Press OK 5 Use or to select the list you want to print You can select from the following 1 TOUCH LIST CODED DIAL LIST 1 TOUCH DETAIL CODED DETAIL GROUP DIAL LIST 6 Press OK The FAX prints the list 6 Press OK 7 Select in what order you want the lists to be printed Press to print the list ...

Page 74: ...CH SPD DIAL LIST 2 01 CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA TX TYPE REGULAR TX 03 CONNECTION TEL GROUP DIAL CONNECTION ID GROUP 2 04 CONNECTION TEL 2 50921 CONNECTION ID Canon ITALIA TX TYPE REGULAR TX 05 CONNECTION TEL 1 432 2060 CONNECTION ID Canon OPTICS TX TYPE PSWD SUBADD SUBADDRESS 1323 12 CONNECTION TEL 2 887 0166 CONNECTION ID Canon AUSTRALIA TX TYPE REGULAR TX 27 12 2002 ...

Page 75: ...ION ID Canon DEUTSCH TX TYPE REGULAR TX 01 CONNECTION TEL 03 3758 2111 CONNECTION ID Canon TOKYO TX TYPE REGULAR TX 02 CONNECTION TEL 1 49 39 25 25 CONNECTION ID Canon FRANCE TX TYPE REGULAR TX 03 CONNECTION TEL 516p488 6700 CONNECTION ID Canon U S A TX TYPE REGULAR TX 21 CONNECTION TEL GROUP DIAL CONNECTION ID Canon GROUP 1 32 CONNECTION TEL 81 773 3173 CONNECTION ID Canon UK TX TYPE PSWD SUBADD ...

Page 76: ... 12 2002 17 23 FAX 123 4567 CANON 001 GROUP DIAL LIST 03 Canon GROUP 2 04 2 50921 Canon ITALIA 00 2131 1250 Canon DEUTSCH 02 1 49 39 25 25 Canon FRANCE 32 81 773 3173 Canon UK 21 Canon GROUP 1 01 905 795 1111 Canon CANADA 03 516p488 6700 Canon U S A ...

Page 77: ...nding 7 8 Redialling When the Line is Busy 7 9 Manual Redialling 7 9 Cancelling Manual Redialling 7 9 Automatic Redialling 7 9 What is Automatic Redialling 7 9 Cancelling Automatic Redialling 7 9 Setting the Options for Automatic Redialling 7 10 Sending the Same Document to Several Fax Numbers Sequential Broadcasting 7 12 Delayed Sending 7 14 Scanning a Document into Memory for Delayed Sending 7 1...

Page 78: ... scanned However please note that the new setting will only be effective from the next page scanned Follow this procedure to set the scanning resolution 1 Press Resolution to select the resolution setting you want You can select from the following FAX STANDARD Suitable for most text only documents FAX FINE Suitable for fine print documents FAX PHOTO Suitable for documents that contain images such ...

Page 79: ...trast for sending and copying 1 Press Function 2 Press Data Registration 3 Press OK twice 4 Use or to select SCAN CONTRAST 5 Press OK 6 Use or to select the scanning contrast you want You can select from the following STANDARD Suitable for most documents DARKER Suitable for light documents LIGHTER Suitable for dark documents 7 Press OK 8 Press Stop to return to standby mode DATA REGSTRATION USER S...

Page 80: ...egistering and using one touch speed dialling see pp 6 3 6 14 Coded Speed Dialling Dial a fax number by pressing Coded Dial and entering the two digit code 00 to 99 assigned to the fax number For details on registering and using coded speed dialling see pp 6 7 6 14 Group Dialling Send a document to a predefined group of fax numbers registered for speed dialling For details on registering groups an...

Page 81: ...AX L220 fewer if the document contains many graphics or particularly dense text Follow this procedure to send a document using memory sending 1 Load the document face down in the ADF p 4 3 To adjust the resolution and contrast see pp 7 2 7 3 You may be unable to send if the memory used shown in the LCD is close to 100 Use manual sending via the handset instead p 7 6 2 Dial the other party s fax nu...

Page 82: ...ancel sending once dialling has started press Stop then p 7 8 If the number you are calling is busy the FAX redials the number automatically after a few minutes p 7 9 You can register up to 20 different sending operations for memory sending The document is automatically deleted from memory after sending This occurs even if an error prevents complete transmission of the document For this mode you n...

Page 83: ...ou will hear the other party s voice but they will not be able to hear you through the speaker Pick up the handset to talk to the other party 6 When you are ready to send your document ask the other party to press the start button on their fax machine 7 When you hear the high pitched signal of the other party s fax machine press Start Copy and hang up to begin sending the document If using the han...

Page 84: ... REPORT p 11 4 1 Press Stop The FAX asks you to confirm that you want to cancel sending 2 Press to cancel sending Sending is not cancelled until you press If you change your mind and want to continue sending press To cancel transmission of a document waiting to be sent e g delayed sending between rediallings you will have to delete it from memory pp 7 17 9 8 The FAX prints an ERROR TX REPORT p 11 ...

Page 85: ...o redial when AUTO REDIAL and the transaction number TX RX NO are displayed in the LCD The automatic redialling options allow you to customise the number of times the FAX redials as well as the time interval between redials You can also disable automatic redialling if you prefer the FAX not to do so If all automatic redialling attempts are unsuccessful the FAX cancels the transmission and prints a...

Page 86: ...c redialling options 2 Press Stop The FAX asks you to confirm that you want to cancel automatic redialling 3 Press to cancel redialling Redialling is not cancelled until you press If you change your mind and want to continue redialling press The FAX prints an ERROR TX REPORT p 11 4 1 Press Function 2 Press Data Registration 3 Press OK 4 Use or to select TX SETTINGS 5 Press OK 6 Use or to select AU...

Page 87: ...by mode 9 Press OK twice 10 Use the numeric buttons to enter the number of times you want the FAX to redial You can select from 1 to 10 times 11 Press OK twice 12 Use the numeric buttons to enter the time interval between redials You can select from 2 to 99 minutes 13 Press OK 14 Press Stop to return to standby mode TIME OUT 15 00 FaxOnly Ex 2TIMES REDIAL TIMES Ex 5TIMES Ex 2MIN REDIAL INTERVAL Ex...

Page 88: ...end the same document to several fax numbers If you frequently send documents to the same group of fax numbers you can register these numbers for group dialling instead This will simplify dialling p 6 11 1 Load the document face down in the ADF p 4 3 To adjust the resolution and contrast see pp 7 2 7 3 You may be unable to send if the memory used shown in the LCD is close to 100 To free up space i...

Page 89: ... begin scanning for sending or wait a few seconds for the FAX to begin scanning automatically The FAX will first send the document to the one touch speed dialling destinations then the coded speed dialling destinations and finally to the destination dialled using regular dialling If you do not want the FAX to begin scanning automatically after a few seconds disable the TIME OUT setting p 14 6 To c...

Page 90: ... correct time is set on your FAX p 3 6 1 Load the document face down in the ADF p 4 3 To adjust the resolution and contrast see pp 7 2 7 3 You may be unable to scan if the memory used shown in the LCD is close to 100 To free up space in the FAX s memory print send or delete any documents you no longer need to be stored in memory p 9 4 2 Press Function 3 Press Delayed Transmission 4 Press OK 5 Use ...

Page 91: ... enter the correct destination When you have entered multiple fax numbers use or to scroll through the numbers to review the destinations 8 Press Start Copy to begin scanning the document into the FAX s memory When the preset time is reached the FAX sends the document to the destination s you specified in step 7 You can register up to 20 different delayed sending operations If the FAX s memory bec...

Page 92: ...ou want to print If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press OK 7 Press to print the first page only or press to print all pages of the document The FAX prin...

Page 93: ... p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment If you want to delete a document being sent follow the instructions in the LCD Use or to display details of the transaction e g destination 6 Press OK 7 Press to delete the document If you change your mind and want to keep the document in memory for delayed sending press 8 To continue deleting...

Page 94: ...7 18 Sending Faxes Chapter 7 ...

Page 95: ...x Tel Mode 8 4 Setting Fax Tel Mode 8 4 Setting the Options for Fax Tel Mode 8 5 Receiving Faxes Manually MANUAL MODE 8 7 Setting MANUAL MODE 8 7 Receiving a Fax Manually 8 7 Receiving With an Answering Machine ANS MACHINE MODE 8 9 Setting ANS MACHINE MODE 8 9 Using the FAX With an Answering Machine 8 9 Receiving While Performing Other Tasks 8 10 Receiving Faxes in Memory When a Problem Occurs 8 1...

Page 96: ...The FAX answers all calls as fax calls It receives faxes automatically and disconnects voice calls Separate telephone line for fax use only p 8 2 Fax Tel Mode Fax Tel The FAX automatically switches between fax and voice calls It receives faxes automatically and rings for voice calls Optional handset or telephone connected to the FAX p 8 4 MANUAL MODE Tel The FAX rings for every call whether a fax ...

Page 97: ... 10 Press Stop to return to standby mode 11 Confirm that FaxOnly is displayed in the LCD If FaxOnly is not displayed follow steps 1 to 2 on page 8 2 to select FAX ONLY MODE After a few seconds the LCD returns to standby mode The FAX does not ring when it receives a fax call If you want to be alerted when a fax call is received connect the optional handset or a telephone to the FAX and enable the I...

Page 98: ...AX p 2 5 1 Press Function 2 Press Data Registration 3 Press OK 4 Use or to select RX SETTINGS 5 Press OK 6 Use or to select RX MODE 7 Press OK 8 Use or to select FAX TEL AUTO SW 9 Press OK To set the options for FAX TEL AUTO SW Fax Tel Mode see the following pages 10 Press Stop to return to standby mode 11 Confirm that FaxTel is displayed in the LCD If FaxTel is not displayed follow steps 1 to 2 o...

Page 99: ...ll as follows Type of call Telephone charges begin for the caller The FAX answers without ringing The document is received automatically Pick up the handset to talk DISCONNECT The fax tone is detected and the FAX switches to receive mode The fax disconnects the call RECEIVE Default setting DEFAULT ACTION Choose between RECEIVE default setting and DISCONNECT Telephone Fax Fax The FAX starts ringing...

Page 100: ...ect from 10 to 60 seconds See the previous page for details on this setting 6 Press OK twice 7 Use or to select the DEFAULT ACTION setting you want You can select from the following RECEIVE Switch to receive mode DISCONNECT Disconnect the call See the previous page for details on this setting 8 Press OK 9 Press Stop to return to standby mode RING START TIME 8SEC Ex 9SEC Ex 22SEC F T RING TIME Ex 3...

Page 101: ...if your telephone is located away from your unit you can dial the remote receiving ID on the telephone to activate reception this is called Remote reception Setting MANUAL MODE Follow this procedure to set the receive mode to MANUAL MODE Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Press Function then Receive Mode 2 Use or to select MANUAL MODE then press OK 1 Make su...

Page 102: ... handset be sure to hang up after you press Start Copy on the FAX otherwise the call will be disconnected The FAX will alert you by beeping if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the FAX to beep disable the OFFHOOK ALARM setting p 14 4 If you cannot activate reception from the telephone check that the REMOTE RX setting is en...

Page 103: ...guidelines when using the FAX with an answering machine Set the answering machine to answer on the first or second ring When recording the outgoing message on the answering machine the entire message must be no longer than 15 seconds in the message tell your callers how to send a fax For example Hello I can t answer the phone right now but please leave a message after the beep If you would like to...

Page 104: ...ing a fax it automatically stores the unprinted pages of the fax in memory It then displays REC D IN MEMORY as well as one or more messages in the LCD For an explanation of the message s and details on the action to take see p 13 8 The FAX s memory can store up to approximately 448 pages FAX L295 350 pages FAX L220 You can set the unit so that it does not store faxes in memory if a problem occurs ...

Page 105: ...eception is completed 1 Press Stop The FAX asks you to confirm that you want to cancel receiving 2 Press to cancel receiving Receiving is not cancelled until you press If you change your mind and want to continue receiving press CANCEL YES NO YES NO TX RX NO 5003 TX RX CANCELLED Ex Based on Canon FAX Standard Chart No 1 standard mode ...

Page 106: ...8 12 Receiving Faxes Chapter 8 ...

Page 107: ...cument Stored in Memory 9 5 Sending a Document Stored in Memory 9 6 Deleting a Document Stored in Memory 9 8 Polling 9 9 What is Polling 9 9 Polling Receiving 9 9 Polling Another Fax Machine 9 9 Cancelling Polling Receiving 9 11 Polling Sending 9 11 Setting Up the Polling Box 9 11 Scanning a Document into the Polling Box 9 14 Changing or Deleting the Polling Box Settings 9 14 Restricting Use of Yo...

Page 108: ... enter the number up to where a pause is necessary If you enter the wrong number press C then enter the correct number 2 Press Redial Pause to enter a pause A pause entered within a number P is two seconds long For a longer pause press Redial Pause again for another two second pause Alternatively you can change the length of the pause MID PAUSE SET p 14 6 3 Continue entering the rest of the fax te...

Page 109: ...sing Hook 2 Use the numeric buttons to dial the telephone number of the information service The FAX connects using the pulses required by your telephone line 3 When the recorded message of the information service answers press T to switch to tone dialling When T is pressed T is displayed in the LCD If you pressed Hook in step 1 you can pick up the handset if you need to talk to the other party 4 U...

Page 110: ...n number of a document in memory you can print it send it or delete it These procedures are described on the following pages Follow this procedure to print a list of documents stored in memory 1 Press Function 2 Press Memory Reference 3 Press OK The FAX prints the DOC MEMORY LIST DOC MEMORY LIST PRINTING REPORT 27 12 2002 21 53 FAX 123 4567 CANON 001 DOC MEMORY LIST TX RX NO MODE CONNECTION TEL ID...

Page 111: ...int If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press OK 7 Press to print the first page only or press to print all pages of the document The FAX prints the docume...

Page 112: ...that that document is being sent or printed at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press OK 7 Enter up to 116 fax numbers you want to send to using any of the following methods One touch speed dialling Press the one touch speed dialling button s you want Coded speed dialling Press Coded Dial then use the numeric buttons to en...

Page 113: ...is way If you enter a wrong destination press C then enter the correct destination To review the destinations entered use or to scroll through the numbers 8 Press OK to begin sending To cancel sending once dialling has started press Stop then Sending to all the destinations you specified in step 7 will be cancelled You cannot cancel only one destination TEL 2 887 0166 Ex ...

Page 114: ...ing sent at that moment If you want to delete a document being sent follow the instructions in the LCD Use or to display details of the transaction e g destination 6 Press OK If you are deleting a document stored in the polling box p 9 11 enter the password that restricts access to the polling box settings then press OK 7 Press to delete the document If you change your mind and want to keep the do...

Page 115: ...to bear the transmission cost of receiving a document Polling Another Fax Machine Before polling another fax machine be sure to read the following The FAX can only poll fax machines that support polling The document you want to retrieve must be ready to be polled on the other party s fax machine If necessary call the other party to check Call the other party and check if you require a subaddress a...

Page 116: ...before each code Regular dialling Use the numeric buttons to enter the fax number you want then press OK You can only enter one fax number this way Dialling with the directory Look up the other party s name If you enter a wrong destination press C then enter the correct destination You cannot enter a subaddress password with regular dialling If you need to enter a subaddress password for polling r...

Page 117: ...n explains how to set up the FAX s polling box so that you can scan a document into it for other fax machines to retrieve it Before setting up the polling box be sure to read the following You can set an ITU T standard password for the polling box to restrict being polled only by fax machines that have this exact password see the instructions that follow Make sure you contact the other party to in...

Page 118: ...You will need to enter this password whenever you want to change or delete the polling box settings If you do not want to enter a password ignore this step 9 Press OK twice 10 Use the numeric buttons to enter a password max 20 digits including and spaces The fax machine s that will be polling your FAX must have this password registered to be able to retrieve the document If you do not want to regi...

Page 119: ...the document remains in the FAX s memory after it is polled You can select from the following ON The document in the polling box is deleted after it is retrieved by one fax machine OFF The document in the polling box remains in the polling box so that it can be retrieved by an unlimited number of fax machines 13 Press OK 14 Press Stop to return to standby mode ON ERASE AFTER TX Ex CHANGE DATA 15 0...

Page 120: ...o change or delete the polling box settings You need to set up the polling box before you can scan a document into the polling box p 9 11 1 Load the document face down in the ADF p 4 3 To adjust the resolution and contrast see pp 7 2 7 3 You may be unable to scan if the memory used shown in the LCD is close to 100 To free up space in the FAX s memory print send or delete any documents you no longe...

Page 121: ... polling box settings 7 Press OK If you registered a password to prevent unauthorised access to the polling box settings use the numeric buttons to enter it then press OK 8 Press OK 9 To change the polling box settings follow the procedure from step 6 on p 9 12 7 Press OK If you registered a password to prevent unauthorised access to the polling box settings use the numeric buttons to enter it the...

Page 122: ...n 3 Press OK 4 Use or to select SYSTEM SETTINGS 5 Press OK three times 6 Use or to select ON 7 Press OK twice 8 Use the numeric buttons to enter a four digit password This password prevents unauthorised access to the LOCK PHONE setting that enables or disables restriction of your FAX If you do not want to enter a password ignore this step 9 Press OK DATA REGSTRATION USER SETTINGS SYSTEM SETTINGS U...

Page 123: ...r FAX 10 Press Stop to return to standby mode 1 Press Function 2 Press Data Registration 3 Press OK 4 Use or to select SYSTEM SETTINGS 5 Press OK twice 6 Use the numeric buttons to enter the four digit password you registered when you enabled restriction If you did not register a password ignore this step 7 Press OK twice 8 Use or to select OFF 15 00 FaxOnly Ex DATA REGSTRATION USER SETTINGS SYSTE...

Page 124: ...9 18 Special Features Chapter 9 Restriction of your FAX is now disabled Anyone can make calls or send faxes 9 Press OK 10 Press Stop to return to standby mode PASSWORD 15 00 FaxOnly Ex ...

Page 125: ... Press OK 4 Use or to select SYSTEM SETTINGS 5 Press OK 6 Use or to select RX RESTRICTION 7 Press OK 8 Use or to select the setting you want You can select from the following ON Enable restriction OFF Disable restriction 9 Press OK twice 10 Use or to select the restriction type setting you want You can select from the following REGSTERED SENDER To allow reception from the numbers registered for sp...

Page 126: ...ial Features Chapter 9 If you selected OFF in step 8 11 Press OK 12 Press Stop to return to standby mode 9 Press OK 10 Press Stop to return to standby mode DATE SETUP 15 00 FaxOnly Ex DATE SETUP 15 00 FaxOnly Ex ...

Page 127: ...10 1 Copying Chapter 10 Copying Chapter 10 Copying Documents You Can Copy 10 2 Making Copies 10 2 Making a Quick Single Copy 10 3 ...

Page 128: ...wn in the ADF p 4 3 To adjust the contrast see p 7 3 3 Press Start Copy 4 Press Resolution to select the resolution setting you want You can select from the following TEXT Suitable for most text documents PHOTO Suitable for documents that contain photographs 5 To make a reduced copy of your document use or to select the reduction percentage you want You can select from the following 70 80 90 100 D...

Page 129: ...en the operation panel to remove the document from the ADF p 13 2 You will be unable to make multiple copies if MEMORY FULL appears in the LCD Print send or delete any documents stored in memory to free up space in the FAX s memory p 9 4 then start again Also if you are copying multiple pages with many graphics separate the pages into smaller stacks or make the desired number of copies one at a ti...

Page 130: ...10 4 Copying Chapter 10 ...

Page 131: ...s and Lists Chapter 11 Reports and Lists Chapter 11 Reports and Lists Summary of Reports and Lists 11 2 ACTIVITY REPORT 11 3 TX Transmission REPORT 11 4 MULTI TX RX Transaction REPORT 11 5 RX Reception REPORT 11 5 ...

Page 132: ...port to remind you of the contents of the document p 11 4 p 14 5 RX Reception REPORT Prints after reception of a document You can enable or disable this feature or set the FAX to print a report only when an error occurs p 11 5 p 14 5 MULTI TX RX Transaction REPORT Prints after sending the same document to several fax numbers or after polling multiple fax numbers in one operation p 11 5 DOC MEMORY ...

Page 133: ...T 27 12 13 43 905 795 1111 Canon CANADA 5001 AUTO RX ECM 1 OK 00 33 27 12 13 45 905 795 1111 Canon CANADA 0001 POLLING RX ECM 0 OK 00 00 0 STOP 27 12 13 51 03 3758 2111 Canon TOKYO 0002 B CAST ECM 3 OK 01 18 27 12 13 53 2 887 0166 Canon AUSTRALIA 0002 B CAST ECM 3 OK 01 18 27 12 14 10 905 795 1111 Canon CANADA 5002 AUTO RX ECM 1 OK 00 18 27 12 14 16 2 887 0166 Canon AUSTRALIA 5003 AUTO RX ECM 4 OK...

Page 134: ... TX RX NO CONNECTION TEL SUBADDRESS 0003 1 432 2060 TX RX NO CONNECTION TEL SUBADDRESS CONNECTION ID ST TIME USAGE T PGS SENT RESULT 0004 Canon EUROPA 27 12 14 59 00 18 1 NG 20 545 8545 OK TRANSMISSION SUCCESSFUL NG SOME OR NO PAGES SENT NUMBER OF PAGES SENT TRANSMISSION DURATION TRANSMISSION TIME IF YOU ENABLE THE PRINT WITH IMAGE SETTING p 14 5 THE FIRST PAGE OF THE FAX WILL PRINT ON THE REPORT ...

Page 135: ...If you set the FAX to print a report an RX REPORT similar to the one below will be printed 27 12 2002 17 23 FAX 123 4567 CANON 001 MULTI TX RX REPORT TX RX NO 0054 PGS 1 TX RX INCOMPLETE ______ TRANSACTION OK 01 905 795 1111 Canon CANADA 01 03 3758 2111 Canon TOKYO 02 1 49 39 25 25 Canon FRANCE ERROR INFORMATION ______ 27 12 2002 15 02 FAX 123 4567 CANON 001 RX REPORT TX RX NO CONNECTION TEL SUBAD...

Page 136: ...11 6 Reports and Lists Chapter 11 ...

Page 137: ...nance Chapter 12 Maintenance Chapter 12 Maintenance Periodic Cleaning 12 2 Cleaning the FAX s Exterior 12 2 Cleaning the FAX s Interior 12 3 Cleaning the Scanner Components 12 4 Replacing the Toner Cartridge 12 6 ...

Page 138: ... Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Cleaning the FAX s Exterior Follow this procedure to clean the FAX s outer casing Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the FAX these can damage the unit s components 1 Disconnect the power c...

Page 139: ...sing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth 4 Use a clean soft dry lint free cloth to remove any toner or paper debris from the unit s interior shaded area in the illustration Do not open the front cover without lifting the latch since this may damage your unit HANDLE DO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK TRANSFER CHARGING ROLLER T...

Page 140: ... toner cartridge by its handle 6 Use both hands to close the front cover 7 Reconnect the power cord 1 Disconnect the power cord from the FAX 2 Use both hands to gently open the operation panel It only opens partially 3 While holding the operation panel open clean these components Separation guide and separation roller Wipe with a clean soft dry lint free cloth White sheet and scanning glass Wipe w...

Page 141: ...oller shaded area in the the illustration 6 When you are finished close the operation panel by pressing it down from the centre Be sure to close the operation panel until it locks into place or the unit will not function properly 7 Reconnect the power cord If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft cloth to avoid scratching the compo...

Page 142: ...Before replacing the toner cartridge follow this procedure to distribute the toner evenly If after following the procedure above CHANGE CARTRIDGE remains in the LCD or print quality does not improve follow this procedure to replace the toner cartridge 1 Remove the toner cartridge from the FAX steps 1 to 4 below 2 Gently rock the toner cartridge from side to side a few times to distribute the toner...

Page 143: ...w FX 3 toner cartridge from its protective bag Save the protective bag in case you need to repack the toner cartridge at a later date 6 Gently rock the toner cartridge from side to side a few times to distribute the toner evenly inside it Poor print quality may result if the toner is unequally distributed 7 Place and support the toner cartridge on a flat clean surface then gently pull on the plast...

Page 144: ...he toner cartridge by its handle and insert it into the FAX as far as it will go making sure that its tabs are aligned with the rails inside the unit Always hold the toner cartridge by its handle 9 Use both hands to close the front cover ...

Page 145: ...s in the Paper Delivery Slots 13 3 Jams Inside the Unit 13 3 LCD Messages 13 8 Paper Feeding Problems 13 13 Faxing Problems 13 13 Sending Problems 13 13 Receiving Problems 13 15 Copying Problems 13 17 Telephone Problems 13 18 Printing Problems 13 18 General Problems 13 20 If You Cannot Solve a Problem 13 21 If a Power Cut Occurs 13 22 ...

Page 146: ...ument out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document Pull it gently in either direction If a multipage document is loaded remove the entire document from the ADF 4 When you are finished close the operation panel by pressing it down from the centre Be sure to close the operation panel until it locks into...

Page 147: ...ams Inside the Unit Follow this procedure to clear a paper jam inside the unit You do not need to unplug the FAX when clearing paper jams 1 Gently pull any jammed paper out of the unit as shown 2 Remove the paper stack from the multi purpose tray and reload it p 2 15 If the paper jam occurred while a fax was being received into the FAX s memory that fax will print automatically when the jam is cle...

Page 148: ...e bag or wrap it in a thick cloth 3 Move the paper release lever back HANDLE The fixing assembly becomes extremely hot when the unit is in use Be very careful not to touch it so as to avoid injury Be careful not to touch the transfer charging roller since this adversely affects print quality DO NOT TOUCH THE FIXING ASSEMBLY DO NOT TOUCH THE BLACK TRANSFER CHARGING ROLLER ...

Page 149: ...to jam again The toner on the paper will not have been fixed to the paper yet so remove the jammed paper carefully to avoid soiling the inside of the unit Loose toner powder inside the unit may adversely affect print quality Loose toner powder can soil any surface protect yourself and your work area Remove immediately any toner powder from yourself or your clothing with cold water 4 Locate the pap...

Page 150: ...he fixing assembly Pass the jammed paper under the roller Use both hands to carefully pull out the jammed paper Do this carefully to prevent tearing the jammed paper If you do tear it be sure to remove any torn pieces from the unit since these will cause paper to jam again 2 2 1 DO NOT TOUCH THE FIXING ASSEMBLY The fixing assembly becomes extremely hot when the unit is in use Be very careful not t...

Page 151: ...andle 6 Move the paper release lever forward 7 Use both hands to close the front cover 8 Reload paper in the multi purpose tray p 2 15 If you are experiencing repeated paper jams it may be due to the paper you are using Tap the paper on a flat surface before stacking it in the multi purpose tray Check that the paper you are using meets the requirements for your unit p 5 2 Make sure you have comple...

Page 152: ...fax machine is not working Contact the other party and have them check their fax machine The other party is not using a G3 fax machine Contact the other party to check that they are using a G3 fax machine The telephone line type setting on your unit is incorrect Set your unit for your telephone line type p 3 8 The receiving fax machine did not answer within 55 seconds after all automatic rediallin...

Page 153: ...achine Make sure the subaddress and or password match the settings on the other party s fax machine p 9 9 008 No subaddress and or password has been entered on the other party s machine or the subaddress and or password do not match the settings on your unit Contact the other party to enter the correct subaddress and or password CHECK PRINTER The toner cartridge may be defective Reinstall the tone...

Page 154: ...ur local lines are in good condition ECM RX p 14 7 ECM TX The unit is sending a fax using Error Correction Mode ECM Sending with ECM may take longer than normal transmissions Turn off ECM if you need to transmit quickly or if you know your local lines are in good condition ECM TX p 14 6 LOAD PAPER The multi purpose tray is empty Load paper in the multi purpose tray p 2 15 then press Stop MEMORY FU...

Page 155: ... button or coded speed dialling code Chapter 6 NOT AVAILABLE You entered an invalid number Enter a valid number PSWD POLL REJECT 084 You attempted to poll a fax machine with a password but the other party has not set a password or their fax machine does not support polling with a password Contact the other party to check their settings If their fax machine does not support polling with a password ...

Page 156: ...DD TX REJECT 080 You attempted to send a document with a subaddress but the other party s fax machine does not support reception with a subaddress Contact the other party to check their settings If their fax machine does not support reception with a subaddress delete the subaddress you have registered pp 6 3 6 7 TX RX CANCELLED You pressed Stop to cancel a transaction TX RX NO nnnn The number show...

Page 157: ...y one type of paper Make sure you load paper that meets the requirements for the FAX p 5 2 Let the paper run out before refilling the multi purpose tray Avoid mixing new stock with paper already loaded Repeated paper jams occur The paper you are using may be causing the jams Make sure you load paper that meets the requirements for the FAX p 5 2 Faxing Problems Sending Problems Cannot send a fax Th...

Page 158: ...e may not be a G3 fax machine Make sure the receiving fax machine is compatible with your FAX which is a G3 fax machine The subaddress and or password are incorrect If you registered a subaddress password under a speed dialling button or code make sure they match the other party s settings Faxes sent from the FAX are spotted or dirty The receiving fax machine may not be working properly Check the ...

Page 159: ...VITY REPORT and check for an error code p 11 3 The multi purpose tray may be empty Make sure paper is loaded in the multi purpose tray p 2 15 The telephone line cord may not be connected properly Make sure it is connected properly p 2 5 No automatic switching between telephone and fax calls The FAX may not be set to switch automatically between telephone and fax calls For the FAX to switch automat...

Page 160: ...t meets the requirements for the FAX p 5 2 The other party s fax machine may not be functioning properly The sending fax machine usually determines the fax s quality Contact the other party and have them check that the scanning components of their fax machine are clean Error Correction Mode ECM may be disabled Make sure ECM is on ECM RX p 14 7 Faxes do not print The toner cartridge may not be inst...

Page 161: ...ax machine may not be functioning properly Contact the other party and have them check that their fax machine is functioning properly Copying Problems Cannot make copies The document may not be loaded correctly Make sure the document is loaded correctly in the ADF p 4 3 Make sure the operation panel is closed The document may not meet the requirements for the FAX Make sure you load documents that ...

Page 162: ...at the power cord is plugged securely into the FAX and into the wall outlet p 2 7 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on The optional handset or telephone cord may be defective Check the cord by substituting with another cord Printing Problems Alarm light is lit and the FAX beeps while printing The FAX may have a paper jam Clear the paper ja...

Page 163: ...urpose tray p 2 15 Make sure the paper delivery slots are clear Paper jams occur You may not be using the correct paper delivery slot Select the correct paper delivery slot p 5 4 Printout is not clear You may not be using the correct paper type Make sure you load paper that meets the requirements for the FAX p 5 2 You may be printing on the wrong side of the paper Some papers have a right side for...

Page 164: ...r Check the power cord by substituting with another or by using a voltmeter to test it for continuity Nothing appears in the LCD The power cord may not be plugged in securely Check that the power cord is plugged securely into the FAX and into the wall outlet p 2 7 If the unit is plugged into a power strip make sure the power strip is plugged in and turned on If the LCD remains blank unplug the uni...

Page 165: ...ou need to contact Canon directly make sure you have the following information Product name FAX L220 or FAX L295 Serial number The serial number is on the label located at the back of the unit Place of purchase Nature of problem Steps you have taken to solve the problem and the results Attempting to repair the FAX yourself may void the limited warranty If the FAX makes strange noises emits smoke o...

Page 166: ... the FAX automatically prints a MEMORY CLEAR REPORT that lists the documents that were deleted from memory as a result of the power cut If the toner cartridge is empty or there is no paper in the multi purpose tray when power is restored the LCD displays CHANGE CARTRIDGE or LOAD PAPER In these cases the MEMORY CLEAR REPORT will not be printed even after the toner cartridge is replaced or paper is ...

Page 167: ...anding the Menu System 14 2 Printing a List to Check the Current Settings 14 2 Accessing the Menus 14 3 USER SETTINGS Menu 14 4 REPORT SETTINGS Menu 14 5 TX Transmission SETTINGS Menu 14 6 RX Reception SETTINGS Menu 14 7 PRINTER SETTINGS Menu 14 8 POLLING BOX Menu 14 9 SYSTEM SETTINGS Menu 14 10 ...

Page 168: ...d sender information p 3 5 Follow this procedure to print the USER S DATA LIST The sender information is shown at the beginning of the list The current settings of the FAX are listed after this 1 Press Function 2 Press Report 3 Use or to select USER DATA LIST 4 Press OK The FAX prints the USER S DATA LIST ACTIVITY REPORT USER DATA LIST PRINTING REPORT 27 12 2002 17 23 FAX 123 4567 CANON 001 USER S...

Page 169: ...d 6 Refer to the appropriate table following pages and use these guidelines to select and register settings Use or to scroll through the settings To register a setting or access sub settings press OK To return to a previous level press Function then Data Registration For your settings to be registered be sure to press OK after making a selection or entering information If at any stage you wish to ...

Page 170: ...e area p 3 5 OUTSIDE IMAGE INSIDE IMAGE TELEPHONE MARK Selects the prefix for the unit number p 3 5 FAX TEL SCAN CONTRAST Selects the scanning contrast p 7 3 STANDARD DARKER LIGHTER OFFHOOK ALARM Enables disables the off hook alarm that alerts you that the handset is not seated properly in its cradle ON OFF VOLUME CONTROL Sets the volume of the FAX sounds CALLING VOLUME Selects the ring volume whe...

Page 171: ...ts a report every time you send a document OUTPUT NO No report is printed PRINT ERROR ONLY OUTPUT YES OUTPUT NO PRINT WITH IMAGE If you select PRINT ERROR ONLY or OUTPUT YES above this setting enables disables printing of the first page of the fax under the report ON OFF RX REPORT Enables disables automatic printing of an RX reception REPORT p 11 5 OUTPUT NO No report is printed PRINT ERROR ONLY P...

Page 172: ...in a fax telephone number with the Redial Pause button 2 SEC 1 to 15 AUTO REDIAL Enables disables automatic redialling if the other party s line is busy on the first attempt p 7 9 ON OFF REDIAL TIMES Selects the number of redial attempts 2 TIMES 1 to 10 REDIAL INTERVAL Selects the time interval between redial attempts 2 MIN 2 to 99 TIME OUT Enables disables automatic scanning of documents after th...

Page 173: ...he FAX begins receiving 2 TIMES 1 to 99 MAN AUTO SWITCH When the receive mode is set to MANUAL MODE this setting determines if the FAX switches to fax receive mode after it rings for a specified time OFF ON F T RING TIME If you select ON above this setting selects the length of time the FAX rings before switching to fax receive mode 15 SEC 1 to 99 REMOTE RX Enables disables remote receiving ON OFF...

Page 174: ... reduction VERTICAL ONLY HORIZ VERTICAL PAPER SIZE Selects the size of the paper loaded in the multi purpose tray p 5 6 A4 LTR LGL If you select CUSTOM you can select additional sub settings p 5 6 CUSTOM ECONOMY PRT Enables disables economy printing p 5 8 OFF ON TONER SUPPLY LOW Selects whether the FAX continues printing when toner level is low CHANGE CARTRIDGE displayed in the LCD RX TO MEMORY St...

Page 175: ...g box PASSWORD Enters a password to restrict access to the polling box settings 0000 to 9999 TX PASSWORD Enters a standard ITU T password ERASE AFTER TX Selects whether the document is deleted from memory once it is polled or continues to be stored in memory ON Document is deleted from memory after it is polled OFF Document remains in memory after it is polled ON OFF CHANGE DATA Changes the pollin...

Page 176: ...rd to restrict access to the LOCK PHONE setting 0000 to 9999 RX RESTRICTION Restricts reception of faxes to the numbers registered for speed dialling on your FAX p 9 19 OFF ON If you select ON you can select additional sub settings DATE SETUP Selects the date format displayed in the LCD and printed on the faxes you send DD MM YYYY YYYY MM DD MM DD YYYY DISPLAY LANGUAGE Selects the language of the ...

Page 177: ...itch the selectable settings and the default settings to suit the selected country p 2 8 UK GERMANY FRANCE ITALY SPAIN HOLLAND DENMARK NORWAY SWEDEN FINLAND AUSTRIA BELGIUM SWITZERLAND PORTUGAL IRELAND GREECE LUXEMBOURG HUNGARY CZECH RUSSIA SLOVENIA SOUTH AFRICA OTHERS SUMMER TIME Sets the summer time p 3 11 If you select ON you can select additional sub settings OFF ON Setting Description Sub Set...

Page 178: ...14 12 Summary of Settings Chapter 14 ...

Page 179: ...A 1 Specifications Appendix A Specifications Appendix A Specifications General Specifications A 2 Facsimile A 2 Copier A 3 Telephone A 3 Printer A 3 ...

Page 180: ...ntable Area p 5 3 Scanned Area p 4 2 Facsimile Applicable Line Public Switched Telephone Network PSTN Compatibility G3 Data Compressing System MH MR MMR Modem Type Fax modem Modem Speed 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Automatic fallback Transmission Speed Approx 3 seconds page at 33 6 Kbps ECM MMR transmitting from memory Scanning Image Processin...

Page 181: ...fault ID 25 Non ring reception ECM deactivation Network switch ACTIVITY REPORT after every 20 transactions Non delivery report TTI Transmit Terminal Identification Copier Scanning Resolution Direct Copy 400 300 dpi Memory Copy 200 300 dpi Printing Resolution 600 600 dpi Reduction 70 80 90 Copy Speed Approx 6 pages minute No of Copies Max 99 copies Telephone Connection Optional handset telephone Ad...

Page 182: ...A 4 Specifications Appendix A ...

Page 183: ...ions Introduction B 2 Differences Between the FAX L295 and FAX L220 B 2 Using Your Documentation B 2 Unpacking the FAX L295 B 2 Connecting the FAX L295 to Your PC B 3 Print Media Requirements B 4 Printable Area B 4 Selecting Print Media B 5 Loading Envelopes B 5 Loading Transparencies B 7 ...

Page 184: ...e Provides detailed information on how to set up operate maintain and troubleshoot your FAX Printer Driver Guide This guide included in the CD ROM describes how to use your FAX to print from within your PC s Windows environment Unpacking the FAX L295 Unpack your FAX as described on page 2 2 The items included are exactly the same as for the FAX L220 except that your unit also includes the software...

Page 185: ...es You can purchase the cable from your local authorised Canon dealer Follow this procedure to connect the USB cable Make sure your PC is running Microsoft Windows 98 Me or Windows 2000 XP preinstalled by a computer manufacturer on purchase The USB port operation also needs to be assured by the manufacturer Connect the USB cable to the FAX and PC during software installation to ensure proper opera...

Page 186: ... on paper handling loading paper and selecting paper delivery Printable Area The shaded area shows the printable area of European DL size envelopes Print Media Size Quantity Envelopes European DL 220 110 mm 8 66 4 33 in 7 envelopes U S Commercial No 10 241 3 104 1 mm 9 5 4 1 in 7 envelopes Transparencies A4 Letter 1 sheet For the printable area of paper see Chapter 5 FEED DIRECTION MAX 4 mm MAX 4 ...

Page 187: ...rantee consistent performance on these Transparencies Use only special laser printer transparencies Loading Envelopes Follow this procedure to load up to 7 envelopes in the multi purpose tray For paper guidelines see Chapter 5 When printing on envelopes be sure to use face up delivery p 5 4 When printing on transparencies be sure to use face up delivery p 5 4 To prevent the transparency from curli...

Page 188: ...ing them gently Run a pen or other rounded object along the back flaps to flatten them The flaps should not bulge more than 5 mm 2 Remove the multi purpose tray cover from the FAX 3 Insert the stack into the multi purpose tray print side facing you then adjust the paper guides to the width of the stack Ä FLAP 2 2 1 ...

Page 189: ...ding Transparencies Load transparencies in the multi purpose tray as for paper For details see p 2 15 4 Replace the multi purpose tray cover Be sure to replace this cover to prevent dust accumulating inside the unit 5 Adjust the paper delivery selector to face up delivery For details see p 5 4 ...

Page 190: ...B 8 FAX L295 Instructions Appendix B ...

Page 191: ...C 1 Options Appendix C Options Appendix C Options Optional Handset C 2 Package Contents C 2 Attaching the Handset to Your FAX C 3 Maintaining Your Handset C 4 ...

Page 192: ... are damaged or missing notify your local authorised Canon dealer or the Canon help line immediately Please note that the shape of your handset may differ from the one shown in this section However both handsets have exactly the same functions and performance HANDSET CRADLE HANDSET SCREWS WITH PLUGS 2 SCREWS Not used with your FAX RINGER VOLUME SWITCH Use a pen or other pointed object to select th...

Page 193: ...to the holes on the unit If you have difficulty inserting the plugs turn the unit so that the left side is facing you and the right side is against a wall You can now insert the plugs without the unit moving 4 Use your finger to push the screws into the plugs If you have difficulty use a cross point screwdriver to push the screws all the way into the plugs Do not screw them in as the screws may br...

Page 194: ...ion be sure to follow these guidelines Do not leave your handset exposed to direct sunlight Do not install your handset in hot or humid conditions Do not spray aerosol polishes on your handset since they may enter the holes on your handset and cause damage Use a damp cloth to clean your handset ...

Page 195: ...ear button 2 11 3 4 CALLING VOLUME setting 14 4 Cancelling polling receiving 9 11 receiving 8 11 redialling 7 9 7 10 restriction of your FAX 9 17 9 18 sending 7 8 Cartridge See Toner cartridge CHANGE CARTRIDGE message 12 6 13 8 CHANGE DATA setting 9 15 14 9 CHECK COVER message 13 9 CHECK DOCUMENT message 13 2 13 9 CHECK PAPER SIZE message 13 9 CHECK POLLING ID message 13 9 CHECK PRINTER message 13...

Page 196: ... speed dialling methods 7 4 regular 7 4 special 9 2 9 3 switching temporarily to tone 9 3 through switchboard 3 9 3 10 Directory 6 16 DISPLAY LANGUAGE setting 2 8 14 10 DOC MEMORY LIST description 11 2 printing 9 4 sample 9 4 setting 9 4 DOC TOO LONG message 13 10 Document adding pages in ADF 4 4 definition 1 2 guide 2 10 loading 4 3 4 4 problem 4 2 problems with multipage 4 3 quantity 4 2 require...

Page 197: ...12 See also individual message names Letter mode lowercase 3 2 3 3 uppercase 3 2 3 3 Letters entering 3 2 3 3 Lever paper release 2 10 13 4 LGL setting 5 2 5 6 14 8 LINE MONITOR VOL setting 14 4 Lists See also individual list names summary 11 2 LOAD PAPER message 13 10 Loading document 4 3 4 4 paper 2 15 2 16 Location safety instructions 1 5 1 6 LOCK PHONE setting 9 16 9 17 14 10 Lowercase letter ...

Page 198: ...5 4 5 5 selector 2 10 5 5 slot jams in 13 3 PAPER SIZE setting 5 6 14 8 Password for polling box setting 9 11 to 9 13 for polling receiving 9 9 registering for coded speed dialling 6 7 to 6 10 registering for one touch speed dialling 6 3 to 6 6 PASSWORD setting 9 12 9 16 9 17 14 9 14 10 Pause entering 9 2 PBX definition 3 9 setting 3 9 14 4 Polling another fax machine 9 9 9 10 box See Polling box ...

Page 199: ...eport button 2 11 6 17 11 3 14 2 REPORT SETTINGS menu 14 3 14 5 Reports See also individual report names summary 11 2 Resolution button 2 11 7 2 10 2 copying setting 10 2 sending setting 7 2 Rest paper 2 2 2 4 2 10 Restricting reception 9 19 9 20 use of FAX 9 16 to 9 18 RING COUNT setting 14 7 RING START TIME setting 8 5 8 6 R KEY SETTING 3 9 14 4 Roller transfer charging 2 10 ROTARY PULSE setting...

Page 200: ...h speed dialling 6 3 to 6 6 SUMMER TIME setting 3 11 14 11 Support customer 1 3 document 2 2 2 4 2 10 tray 2 2 2 4 2 10 Switchboard dialling through 3 9 3 10 Symbols entering 3 2 3 4 SYSTEM SETTINGS menu 14 3 14 10 T T button 9 3 TEL LINE TYPE setting 3 8 14 4 Telephone connecting 2 5 2 6 making call with speed dialling 6 15 problems 13 18 TELEPHONE MARK setting 14 4 Telephone line cord 2 2 2 5 ty...

Page 201: ...e 3 2 3 3 USER SETTINGS menu 14 3 14 4 USER S DATA LIST description 11 2 printing 14 2 sample 14 2 User s Guide type conventions 1 2 1 3 V VERTICAL ONLY setting 14 8 Volume ALARM VOLUME setting 14 4 CALLING VOLUME setting 14 4 KEYPAD VOLUME setting 14 4 LINE MONITOR VOL setting 14 4 VOLUME CONTROL setting 14 4 W Weight document 4 2 paper 5 2 unit 1 5 ...

Page 202: ...I 8 ...

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