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User Manual of Network Video Recorder

214

Troubleshooting



No image displayed on the monitor after starting up normally.

Possible Reasons:

a)

No VGA or HDMI connections.

b)

Connection cable is damaged.

c)

Input mode of the monitor is incorrect.

Steps

1.

Verify the device is connected with the monitor via HDMI or VGA cable.

If not, please connect the device with the monitor and reboot.

2.

Verify the connection cable is good.

If there is still no image display on the monitor after rebooting, please check if the connection cable is
good, and change a cable to connect again.

3.

Verify Input mode of the monitor is correct.

Please check the input mode of the monitor matches with the output mode of the device (e.g. if the
output mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if
not, please modify the input mode of monitor.

4.

Check if the fault is solved by the step 1 to step 3.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.



There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.

Possible Reasons:

a)

No HDD is installed in the device.

b)

The installed HDD has not been initialized.

c)

The installed HDD is not compatible with the NVR or is broken-down.

Steps

1.

Verify at least one HDD is installed in the NVR.

1)

If not, please install the compatible HDD.

Please refer to the “Quick Operation Guide” for the HDD installation steps.

2)

If you don‟t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.

2.

Verify the HDD is initialized.

1)

Select “Menu>HDD>General”.

2)

If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and
click the “Init” button.

3.

Verify the HDD is detected or is in good condition.

1)

Select “Menu>HDD>General”.

2)

If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according
to the requirement.

4.

Check if the fault is solved by the step 1 to step 3.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.



The status of the added IP camera displays as “Disconnected” when it is connected through Private

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Summary of Contents for WH-N5204-P4

Page 1: ...Network Video Recorder User Manual ...

Page 2: ...erence received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked ...

Page 3: ...is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peripherals A factory recommended HDD should be used for this device Improper use or replacement of the battery ...

Page 4: ... there is any question or request please do not hesitate to contact dealer The figures in the manual are for reference only This manual is applicable to the models listed in the following table Series Model Type WH N5xxx WH N5204 P4 WH N5208 P8 WH N5316 P16 Network Video Recorder ...

Page 5: ...ion alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management For WH N5204 P4 series 1 SATA hard disks can be connected For WH N5208 P8 series 2 SATA hard disks can be connected For WH N5316 P16 series 4 SATA hard disks can be connected For other WH N5xxx series ...

Page 6: ...larm for video loss motion detection tampering abnormal signal video input output standard mismatch illegal login network disconnected IP confliction abnormal record capture HDD error and HDD full etc Alarm triggers full screen monitoring audio alarm notifying surveillance center sending email and alarm output Automatic restore when system is abnormal Other Local Functions Operable by front panel ...

Page 7: ...nd alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Virtual hos...

Page 8: ... Monitor 42 3 2 4 Quick Setting Toolbar in Live View Mode 42 3 3 Adjusting Live View Settings 45 3 4 Channel zero Encoding 47 3 5 User Logout 48 Chapter 4 PTZ Controls 49 4 1 Configuring PTZ Settings 50 4 2 Setting PTZ Presets Patrols Patterns 51 4 2 1 Customizing Presets 51 4 2 2 Calling Presets 52 4 2 3 Customizing Patrols 52 4 2 4 Calling Patrols 54 4 2 5 Customizing Patterns 55 4 2 6 Calling P...

Page 9: ...Playback of Multi channel 101 6 3 Picture Playback 103 Chapter 7 Backup 105 7 1 Backing up Record Files 106 7 1 1 Quick Export 106 7 1 2 Backing up by Normal Video Search 107 7 1 3 Backing up by Event Search 114 7 1 4 Backing up Video Clips 116 7 2 Backing up Pictures 119 7 3 Managing Backup Devices 121 7 4 Hot Spare Device Backup 124 7 4 1 Setting Hot Spare Device 124 7 4 2 Setting Working Device...

Page 10: ...king the Network Status 166 9 4 4 Checking Network Statistics 167 Chapter 10 HDD Management 169 10 1 Initializing HDDs 170 10 2 Managing Network HDD 172 10 3 Managing eSATA 174 10 4 Managing HDD Group 175 10 4 1 Setting HDD Groups 175 10 4 2 Setting HDD Property 176 10 5 Configuring Quota Mode 178 10 6 Configuring Disk Clone 180 10 7 Checking HDD Status 182 10 8 HDD Detection 184 10 9 Configuring ...

Page 11: ...2 5 2 Upgrading by FTP 200 12 6 Restoring Default Settings 202 Chapter 13 Others 203 13 1 Configuring RS 232 Serial Port 204 13 2 Configuring General Settings 205 13 3 Configuring DST Settings 206 13 4 Configuring More Settings for Device Parameters 207 13 5 Managing User Accounts 208 13 5 1 Adding a User 208 13 5 2 Deleting a User 210 13 5 3 Editing a User 210 Appendix 212 Glossary 213 Troublesho...

Page 12: ...User Manual of Network Video Recorder 11 Chapter 1 Introduction ...

Page 13: ... Tx Rx TX RX indicator flickers green when network connection is functioning normally 2 USB Interfaces Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 3 Composite Keys 1 MENU Enter numeral 1 Access the main menu interface 2 ABC F1 Enter numeral 2 Enter letters ABC The F1 button when used in a list field will select all items in the list In PTZ Co...

Page 14: ...light is out Realize functions when the light is red 5 Control Buttons Directional buttons In menu mode the direction buttons are used to navigate between different fields and items and select setting parameters In playback mode the Up and Down buttons are used to speed up and slow down record playing and the Left and Right buttons are used to move the recording 30s forwards or backwards In the im...

Page 15: ...when data is being read from or written to HDD Tx Rx TX RX indictor blinks in green when network connection is functioning properly 5 DVD ROM Slot for DVD ROM 6 DIRECTION The DIRECTION buttons are used to navigate between different fields and items in menus In Playback mode the Up and Down button is used to speed up and slow down recorded video In All day Playback mode the Left Right button can be...

Page 16: ...le disable record 8TUV PTZ Enter numeral 8 Enter letters TUV Access PTZ control interface 9WXYZ PREV Enter numeral 9 Enter letters WXYZ Multi camera display in live view In Playback mode or Menu Playback Tag playback interface this button can be used to delete the selected tag 0 A Enter numeral 0 Switch between input methods upper and lowercase alphabet symbols and numeric input In Playback mode t...

Page 17: ...the ones on the front panel See Table 1 3 Table 1 3 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Same as Alphanumeric buttons on front panel 4 EDIT Button Same as EDIT IRIS button on front panel 5 A Button Same as A FOCUS button on front panel 6 REC Button Same as REC SHOT button on front pan...

Page 18: ...to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Steps 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Press the DEV button on the ...

Page 19: ...ider The operation of the mouse Table 1 4 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Dra...

Page 20: ...oard 1 Figure 1 5 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 5 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercase Backspace Switch the keyboard Space Positioning the cursor Exit Symbols Reserved ...

Page 21: ...or 4 LAN Network Interface 1 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Switch Switch fo...

Page 22: ...terface 9 Termination Switch RS 485 termination switch Up position is not terminated Down position is terminated with 120Ω resistance 10 RS 485 Interface Connector for RS 485 devices T and T pins connect to R and R pins of PTZ receiver respectively Controller Port D D pin connects to Ta Tb pin of controller For cascading devices the first NVR s D D pin should be connected with the D D pin of the n...

Page 23: ...User Manual of Network Video Recorder 22 Chapter 2 Getting Started ...

Page 24: ... the front panel The Power indicator LED should turn blue indicating that the unit begins to start up 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means that the HDD is not installed or cannot be detected Shutting down the NVR Steps There are two proper ways...

Page 25: ... Video Recorder 24 Rebooting the NVR In the Shutdown menu you can also reboot the NVR Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR ...

Page 26: ... moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 3 Figure 2 3 Login Window 3 Enter the admin password By default the password is 12345 4 To change the admin password check the New Admin Password checkbox Ent...

Page 27: ...own in Figure 2 5 Figure 2 5 Network Configuration Dual NIC is only supported in high enterprise level NVRs And for WH N52xx series NVR the internal NIC IPv4 address should be configured for the cameras connecting to the PoE network interface of the NVR 7 Click Next button after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 6 ...

Page 28: ...9 Click Next button You enter the Adding IP Camera interface 10 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 7 Search for IP Cameras 11 Click Next button Configure the recording for the searched IP Cameras Figure 2 8 Record Settings 12 Click Copy to copy the settings to other channels as shown in Figure 2 9 ...

Page 29: ...User Manual of Network Video Recorder 28 Figure 2 9 Copy Record Settings 13 Click OK to complete the startup Setup Wizard ...

Page 30: ...ould add the network cameras to the connection list of the device Before you start Ensure the network connection is valid and correct For detailed checking and configuring of the network please see Chapter Checking Network Traffic and Chapter Configuring Network Detection OPTION 1 Steps 1 Right click the mouse when you in the live view mode to show the right click menu Figure 2 10 Right click Menu...

Page 31: ...ne IP cameras Table 2 1 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Advanced settings of the camera 4 To add other IP cameras 1 Click the Custom Adding button to pop up the Add IP Came...

Page 32: ...era Management Interface Table 2 2 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected you can click the icon to get the live view of the camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Advanced settings of the camera 2 For the encod...

Page 33: ...u can edit the IP address protocol and other parameters Figure 2 16 Edit the Parameters Channel Port If the connected device is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the dropdown list Transfer Protocol Auto TCP and UDP are selectable you can select the transfer protocol according to the network condition 2 Click OK to sa...

Page 34: ...ration of the Camera 3 Click Apply to save the settings and click OK to exit the interface Configuring the customized protocols Purpose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them Steps 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface ...

Page 35: ...rk camera Port Path E g rtsp 192 168 1 55 554 ch1 main av_stream Protocol Name Edit the name for the custom protocol Enable Substream If the network camera does not support sub stream or the sub stream is not needed leave the checkbox empty Type The network camera adopting custom protocol must support getting stream through standard RTSP Transfer Protocol Select the transfer protocol for the custo...

Page 36: ...e WH N52xx series NVR provides up to 16 PoE interfaces which can connect to 16 network cameras directly and if you disable the PoE interface you can also connect to the online network cameras And the PoE interface supports the Plug and Play function Example As for WH 5208 P8 NVR when you want to connect 2 online cameras and connect 6 network cameras via PoE interfaces you must disable 2 PoE interf...

Page 37: ... parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 9 1 Configuring General Settings for detailed information Figure 2 22 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also...

Page 38: ...208 P8 models Steps 1 Enter the Camera Management interface Menu Camera Camera 2 Click the PoE Information tab to view the PoE status Figure 2 24 PoE Information Interface 3 You can see the PoE connection status the connected PoE port is displayed as and the disconnected one is displayed as Besides the power cunsumption of each port and all ports are also be clearly displayed ...

Page 39: ...User Manual of Network Video Recorder 38 Chapter 3 Live View ...

Page 40: ... upper right of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection or sensor alarm Record manual record schedule record motion detection or alarm tri...

Page 41: ...r the main and aux output is HDMI VGA CVBS This means if the HDMI is used it will be the main output If the HDMI is not used the VGA output will be the main output See the table below Table 3 2 Priorities of Interfaces HDMI VGA CVBS Main output Auxiliary output 1 HDMI VGA 2 HDMI CVBS 3 VGA CVBS 4 CVBS means the interface is in use means the interface is out of use or the connection is invalid And ...

Page 42: ...P Camera Enter the IP Camera Management interface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediately Output Mode Four modes of output supported including Standard Bright Gentle and Vivid Aux Monitor Switch to the auxiliary output mode and the operation for the main output is disabled The dwell time of the live view conf...

Page 43: ...er PTZ Control mode Main Monitor Enter Main operation mode In the live view mode of the main output monitor the menu operation is not available while Aux output mode is enabled 3 2 4 Quick Setting Toolbar in Live View Mode On the screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen Figure 3 2 Quick Setting Toolbar Table 3 5...

Page 44: ...n Figure 3 3 Figure 3 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu Figure 3 4 Image Settings Preset You can also choose the Customize mode to set the image parameters like brightness contrast saturation and hue Figure 3 5 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency ...

Page 45: ...Manual of Network Video Recorder 44 Figure 3 6 Live View Strategy Move the mouse onto the icon to show the real time stream information including the frame rate bitrate and resolution Figure 3 7 Information ...

Page 46: ...nates the output to configure the settings for Outputs include HDMI depends on the model VGA Main CVBS and Spot Output Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output Volume Adjust the volume...

Page 47: ...e small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting You can also click and drag the camera to the desired window on the live view interface to set the camera order ...

Page 48: ...he image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 10 Live View Channel Zero Encoding 3 Check the checkbox after Enable Channel Zero Encoding 4 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding you can get ...

Page 49: ...de and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 11 Shutdown 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 50: ...User Manual of Network Video Recorder 49 Chapter 4 PTZ Controls ...

Page 51: ...TZ camera Before you start Check that the PTZ and the NVR are connected properly through RS 485 interface Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ General 2 Choose the camera for PTZ setting in the Camera dropdown list 3 Enter the parameters of the PTZ camera All the parameters should be exactly the same as the PTZ camera parameters 4 Click Apply button to save the s...

Page 52: ...mera to point to when an event takes place Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings Figure 4 2 PTZ More Settings 2 Use the directional button to wheel the camera to the location where you want to set preset 3 Click the round icon before Save Preset 4 Click the preset number to save the preset Repeat the steps2 4 to save more presets If the number of the presets you wan...

Page 53: ...t 3 Choose the preset number Call preset in live view mode Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode Figure 4 5 PTZ Panel 2 Choose Camera in the list on the menu 3 Double click the preset in the Preset list to ca...

Page 54: ...the key point No duration of staying for one key point and speed of patrol The key point is corresponding to the preset The Key Point No determines the order at which the PTZ will follow while cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will move from one key point to the next Figure 4 7 Key poi...

Page 55: ...predefined patrol path Calling patrol in the PTZ setting interface Steps 1 In the PTZ setting interface Menu Camera PTZ More Settings 2 Select the patrol number and then click to call the patrol 3 Click to stop it Figure 4 9 Calling Patrol Calling patrol in live view mode Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface ...

Page 56: ...rol and click to call it Figure 4 10 PTZ Panel Patrol 4 2 5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Steps 1 Enter the PTZ Control interface Menu Camera PTZ More Settings 2 Choose pattern number in the option box Figure 4 11 PTZ Pattern 3 Click and use your mouse to drag ...

Page 57: ...ick then the PTZ moves according to the pattern Click to stop it Figure 4 12 PTZ Calling Pattern Call pattern in live view mode Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 And then choose Pattern on the control b...

Page 58: ... from the left limit to the right limit and you must set the left limit on the left side of the right limit as well the angle from the left limit to the right limit should be no more than 180º 4 2 8 Calling Linear Scan Purpose Follow the procedure to call the linear scan in the predefined scan range Steps 1 Click the button PTZ in the lower right corner of the PTZ setting interface Or press the PT...

Page 59: ...tton PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4 15 PTZ Panel One touch 3 There are 3 one touch park types selectable click the corresponding button to activate ...

Page 60: ...User Manual of Network Video Recorder 59 The park time can only be set through the speed dome configuration interface by default the value is 5s 4 Click the button again to inactivate it ...

Page 61: ...e PTZ Settings interface In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this camera is in PTZ control mode Figure 4 16 PTZ Panel Table 4 1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the auto c...

Page 62: ...User Manual of Network Video Recorder 61 Chapter 5 Recording and Capture Settings ...

Page 63: ...vanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity and maximum picture capacity For detailed information see Chapter Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter Configuring HDD Group for Recording and Capture Figure 5 2 HDD Advanced Steps 1 Enter the Record settings in...

Page 64: ...dant Record Capture Enabling redundant record or capture means you save the record and captured picture in the redundant HDD See Chapter Configuring Redundant Recording and Capture Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record for a longer time with the same storage...

Page 65: ... Network Video Recorder 64 2 Configure the parameters 3 Click Apply to save the settings The interval is the time period between two capturing actions You can configure all the parameters on this menu on your demand ...

Page 66: ...apture To schedule the automatic capture you need to choose the Capture tab in the Schedule interface Steps 1 Enter the Record Schedule interface Menu Record Capture Schedule 2 Configure Record Schedule 1 Select Record Capture Schedule Figure 5 6 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color...

Page 67: ...e periods can t be overlapped each other IV Select the record type in the dropdown list To enable Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 Chapter 8 2 and Chapter 8 5 The VCA settings ...

Page 68: ... the schedule I Click on the color icons you can choose the schedule type as continuous or event Figure 5 10 Draw the Schedule Descriptions of the color icons are shown in the figure below Figure 5 11 Descriptions of the color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you wa...

Page 69: ...User Manual of Network Video Recorder 68 4 Click Apply to save the settings Figure 5 12 Copy Schedule to Other Channels ...

Page 70: ...ance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 13 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want...

Page 71: ...want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording Capture Schedule ...

Page 72: ...red recording or capture Steps 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 16 Alarm Settings 2 Click Alarm Input Figure 5 17 Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameters 2 Choose N O normally open or N C normally closed for alarm type 3 Check the checkbox for Setting 4 Click Settings ...

Page 73: ... the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 19 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Capture Schedule setting interface For the detailed information of schedule configuration see Chapter Configuring Recording Capture S...

Page 74: ...mera VCA The selected camera must support the VCA function Figure 5 20 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions Figure 5 21 VCA Alarm Handling 3 Select the channels which you want the motion detection event to trigger recording 4 Click Apply to save the settings 5 Edit the VCAAlarm Record Schedule For the detai...

Page 75: ...ess the REC SHOT button on the front panel Figure 5 22 Manual Record 2 Enable the Manual Recording 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Green icon means that the channel is configured the record schedule After rebooting all the manual records enabled will be canceled 4 Enabling and d...

Page 76: ...User Manual of Network Video Recorder 75 Green icon means that the channel is configured the capture schedule After rebooting all the continuous capture will be canceled ...

Page 77: ...re the record or capture schedule on holiday for that year You may want to have different plan for recording and capture on holiday Steps 1 Enter the Record setting interface Menu Record Holiday Figure 5 24 Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 25 Edit Holiday Settings ...

Page 78: ...here are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Capture Schedule settings interface to edit the holiday recording schedule See Chapter 6 2 Configuring Recording Capture Schedule ...

Page 79: ...26 HDD General 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 27 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 11 4 1 ...

Page 80: ...e 5 28 Record Parameters 2 Select Camera you want to configure in the drop down list 3 Check the checkbox of Redundant Record Capture 4 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring other channels ...

Page 81: ...menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the record files and captured pictures in the HDD group 1 Select Advanced...

Page 82: ...terface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 31 Normal Playback 3 During playback click the button to lock the current recording file In the multi channel playback mde clicking the button will lock all the record files related to the playback channels 4 You can click the button to pop up the file managem...

Page 83: ...t to to unlock the file and the file is not protected Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 33 Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 5 34 Export Search Result ...

Page 84: ... change it to to unlock the file and the file is not protected Figure 5 35 Unlocking Attention 5 10 2Setting HDD Property to Read only Steps 1 Enter HDD setting interface Menu HDD Figure 5 36 HDD General 2 Click to edit the HDD you want to protect Figure 5 37 HDD General Editing To edit HDD property you need to set the storage mode of the HDD to Group See Chapter Managing HDD Group 3 Set the HDD p...

Page 85: ...n the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the NVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped ...

Page 86: ...User Manual of Network Video Recorder 85 Chapter 6 Playback ...

Page 87: ...ose a channel in live view mode using the mouse and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface Playback by channel 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playback from the menu as shown in ...

Page 88: ...o execute simultaneous playback of multiple channels Figure 6 4 Toolbar of Playback The indicates the start end time of the record About video type bar represents normal recording manual or schedule represents event recording motion alarm motion alarm motion alarm VCA Playback progress bar use the mouse to click any point of the progress bar to locate special frames and drag the cursor to show the...

Page 89: ...aying Back by Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 6 5 Playback Calendar If there are record files for that camera in that day in the ...

Page 90: ...he progress bar to locate special frames and drag the cursor to show the thumbnail of the current time Table 6 2 Detailed Explanation of Playback by time Interface Button Operation Button Operation Button Operation Button Operation Audio on Mute Adjust volume Start Stop clipping Capture File lock Add default tag Add customized tag File Management Digital Zoom Pause reverse play Reverse play Single...

Page 91: ...ched out by restricting event type e g alarm input and motion detection Steps 1 Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time Here we take playback by motion as the example Figure 6 8 Motion Search Interface 4 Click Search button to get the search result ...

Page 92: ...button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 10 Interface of Playback by Event ...

Page 93: ...efault tag Add customized tag File Management Digital Zoom Pause reverse play Reverse play Single frame reverse play Stop Pause play Play Single frame play 30s forward 30s reverse Speed down Speed up Previous day Next day Scaling up down the time line Process bar Video type bar Playback type picture Full screen Exit 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related informati...

Page 94: ...le 3 Tag management 1 Click button to enter the file management interface 2 Click the Tag tab and you can check edit and delete tag s Figure 6 13 Tag Management Interface Steps 1 Select the Tag from the drop down list in the Playback interface 2 Choose channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag...

Page 95: ...re 6 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Pre play and post play can be configured Figure 6 15 Interface of Playback by Tag Figure 6 16 Toolbar of Playback by Tag ...

Page 96: ...erse play Single frame reverse play Stop Pause play Play Single frame play 30s forward 30s reverse Speed down Speed up Previous day Next day Scaling up down the time line Process bar Video type bar Playback type picture Full screen Exit 6 1 5 Smart Playback Purpose The smart playback function provides an easy way to get through the less effective information When you select the smart playback mode...

Page 97: ...a is set as full screen by default Click the button to enter the search area editing interface refer to Chapter 6 2 2 for details Table 6 5 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Smart search Stop Pause play Play Process bar Scaling up down the time line Playback type Picture 6 1 6 Playing Back by System Logs Purpose Play back record file s associ...

Page 98: ...ord file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 19 Result of System Log Search 4 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 99: ... in the external devices Steps 1 Enter Playback interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click the button to refresh the file list 3 Select and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 21 Interface of External File Playback ...

Page 100: ...ts playback or reverse playback of one frame 6 2 2 Smart Search Purpose In order to locate events easily and accurately in the playback progress bar you are allowed to analyze a certain area scene dynamically and to get all the related events that occurred in this area The supported smart search rules include intrusion detection and motion detection Before you start To get the smart search result ...

Page 101: ...ton and then specify 4 points to set a quadrilateral region for intrusion detection Only one region can be set Motion Detection 1 Click the to set the search area manually or click the button to set the full screen as the area 2 Click and drag the mouse to draw target searching area s 4 Click the to search and then the result will be displayed as in the progress bar of the Smart Playback interface...

Page 102: ...of Multi channel Purpose You can play back record files of multi channel reversely Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported We use the interface of WH N52xx series unless stated as example to describe the foll...

Page 103: ...s Playback Interface The record files will be marked by two lines on the process bar The upper one indicates the record files of the selected channel and the lower one indicates the record files of all the selected channels 3 Click to play back the record files reversely ...

Page 104: ...ayback 2 Select the Picture in the drop down list on the top left side Figure 6 27 Interface of Playback by Picture 3 Choose channels edit start time and end time and then click Search to show searching result 4 Choose a picture you want to view and click button You can click the Back button to back to the search interface Figure 6 28 Result of Picture Search ...

Page 105: ...art of Playback interface can be used to control playing process Figure 6 29 Picture Playback Toolbar Table 6 6 Detailed Explanation of Picture playback Toolbar Button Function Button Function Button Function Button Function Play reverse Play Previous picture Next picture ...

Page 106: ...User Manual of Network Video Recorder 105 Chapter 7 Backup ...

Page 107: ...n The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export Interface 2 Click on the Export button to start exporting Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR Figure 7 2 Quick Export using USB...

Page 108: ...rd file export Figure 7 4 Checkup of Quick Export Result Using USB1 1 7 1 2 Backing up by Normal Video Search Purpose The record files can be backup to various devices such as USB devices USB flash drives USB HDDs USB writer SATA writer and e SATA HDD Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search button to enter...

Page 109: ...ected files is displayed in the lower left corner of the window Figure 7 6 Result of Normal Video Search for Backup 4 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility fr...

Page 110: ...ed with pop up message box Export finished Figure 7 8 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export Figure 7 9 Checkup of Export Result using USB Flash Drive Backup using USB writer and SATA writer Steps 1 Enter Export interface ...

Page 111: ...n to play the record file if you want to check it Check the checkbox before the record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window Figure 7 11 Result of Normal Video Search for Backup 4 Export Click Export button and start backup If the inserted USB writer or SATA writer is not recognized Click the Refresh button Reconnect ...

Page 112: ...up message box Export finished Figure 7 13 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during record file export Figure 7 14 Checkup of Export Result using USB Writer Backup using eSATA HDDs Steps 1 Enter Record Advanced and set the usage of eSATA HDD at Export ...

Page 113: ... Set search condition and click Search button to enter the search result interface Figure 7 15 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Tick record files you want to back up The size of the currently selected files is displayed in the lower left corner of the window Figure 7 16 Result of Normal Video Searc...

Page 114: ...rom vendor You can also format SATA HDD via the device Figure 7 17 Export by Normal Video Search Using eSATA HDD Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 7 18 Export Finished 5 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exported automatically during r...

Page 115: ...Ds USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the alarm input No and time 3 Click Search button to enter the Search Result interface Event types contain Alarm Input Motion and VCA we take export by alarm input as an example Figure 7 20 Event Sear...

Page 116: ...information of the record file e g start time end time file size etc Figure 7 22 Event Details Interface 3 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Y...

Page 117: ...o select video clips to export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons and in the playback toolbar to start or stop clipping recording file s 3 Click the button to pop up the file management interface Click the Video C...

Page 118: ... to export all the files If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 26 Export Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 7 27 Export Finished ...

Page 119: ...User Manual of Network Video Recorder 118 5 Check backup result The Player player exe will be exported automatically during record file export ...

Page 120: ...l pop up when you quit the playback interface Figure 7 28 Captured Pictures Export Interface 4 Repeat the steps 4 5 of Chapter 7 1 4 to export the files Backing up All Types of Captured Pictures Purpose Back up pictures using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Export interface Menu Export Picture Select channel s image type start time and end ti...

Page 121: ...7 30 Result of Picture Search 3 Export Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface Figure 7 31 Export Pictures Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished 4 Check backup result ...

Page 122: ...xport All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface At least one record file shall be selected Figure 7 33 Result of Normal Video Search for Backup 3 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the back...

Page 123: ...esult interface of record files Menu Export Normal Set search condition and click Search button to enter Search Result interface At least one channel shall be selected Figure 7 35 Normal Video Search for Backup 2 Select record files you want to back up Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Ex...

Page 124: ...agement Click Erase button if you want to erase the files from a re writable CD DVD There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 7 37 USB Writer Management ...

Page 125: ...evice and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Start Finish Figure 7 38 Building Hot Spare System 7 4 1 Setting Hot Spare Device The camera connection will be disabled when the device works in the hot spare mode It s highly recommended to restore the defaults of the device after switching the working mode o...

Page 126: ...pare device Figure 7 40 Setting Working Mode for Working device 5 Click the Apply button to save the settings 7 4 3 Managing Hot Spare System Steps 1 Enter the Hot Spare Settings interface of the hot spare device Menu Configuration Hot Spare The connected working device is displayed on the device list 2 Check the checkbox to select the working device from the device list and click the Add button t...

Page 127: ... spare device will record the video of the IP Camera connected to the working device for backup and the working status of the hot spare device is displayed as Backing up The record backing up can be functioned for 1 working device at a time Figure 7 43 Backing up When the working device comes online the lost video files will be restored by the record synchronization function and the working status...

Page 128: ...User Manual of Network Video Recorder 127 Figure 7 44 Synchronizing ...

Page 129: ...User Manual of Network Video Recorder 128 Chapter 8 Alarm Settings ...

Page 130: ...sitivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Figure 8 2 Set Trigger Camera of Motion Detection 4 Set up arming schedule of the channel 1 Select Arming Schedule tab to set the arming schedule of ha...

Page 131: ...n 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it ...

Page 132: ... Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 8 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when an external alarm is input and cl...

Page 133: ... of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols a...

Page 134: ...User Manual of Network Video Recorder 133 to copy the settings to them Figure 8 8 Copy Settings of Alarm Input ...

Page 135: ...eckbox of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Armi...

Page 136: ...User Manual of Network Video Recorder 135 5 Click the OK button to complete the video loss settings of the channel ...

Page 137: ...andling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling ac...

Page 138: ...et Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 139: ...A The selected camera must support the VCA function Figure 8 13 VCA Alarm Setting Interface 7 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 8 Select Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when a VCA alarm is triggered and click Apply to save the settings 9 Select Ar...

Page 140: ...utton to copy an arming schedule to other days 10 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 8 7 Setting Alarm Response Actions 11 If necessary select PTZ Linking tab and set PTZ linkage of the VCA alarm refer to step 6 of Chapter 8 2 Setting Sensor Alarms 12 Click the OK button to complete the VCA alarm settings of the channel ...

Page 141: ...n Incorrect user ID or password Record Capture Exception No space for saving recorded files or captured images Hot Spare Exception Disconnected with the working device Array Exception Abnormal virtual disks exist under array Array Exception is only supported by RAID series NVR Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configuration Exceptions Please...

Page 142: ...ration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 16 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 17 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA HDMI or BNC monitor display in full screen the video image from the alarming ...

Page 143: ...nfiguration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 9 2 10 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to set...

Page 144: ... steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 8 20 Copy Settings of Alarm Output ...

Page 145: ...e alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 21 C...

Page 146: ...User Manual of Network Video Recorder 145 Chapter 9 Network Settings ...

Page 147: ...cted to the PoE interfaces The valid value range of MTU is 500 9676 4 After having configured the general settings click Apply button to save the settings Working Mode Multi address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route And then the system is conn...

Page 148: ...User Manual of Network Video Recorder 147 Figure 9 2 Net Fault tolerance Working Mode ...

Page 149: ...button to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 9 2 2 Configuring DDNS Purpose If yo...

Page 150: ...terface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 9 6 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 9 7 PeanutHull Settings Interface NO IP Enter the...

Page 151: ...n name If a new alias of the device domain name is defined in the NVR it will replace the old one registered on the server You can register the alias of the device domain name in the SIMPLEDDNS server first and then enter the alias to the Device Domain Name in the NVR you can also enter the domain name directly on the NVR to create a new one Figure 9 9 SIMPLEDDNS Settings Interface Register the de...

Page 152: ... the device or the Device Name on the SIMPLEDDNS server Example http www simpleddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www simpleddns com alias HTTP port in the address bar to access the device You can refer to Chapter 9 2 11 for the mapped HTTP port No OPTION 2 Access the devices via CMS For CMS in the Add Device window se...

Page 153: ...it is minute NTP Server IP address of NTP server NTP Port Port of NTP server 5 Click the Apply button to save and exit the interface The time synchronization interval can be set from1 to 10080min and the default value is 60min If the NVR is connected to a public network you should use a NTP server that has a time synchronization function such as the server at the National Time Center IP Address 21...

Page 154: ...Purpose With a remote alarm host configured the NVR will send the alarm event or exception message to the host when an alarm is triggered The remote alarm host must have the Network Video Surveillance software installed Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab to enter the More Settings interface as shown in Figure 9 15 Figure 9 15 More...

Page 155: ...ress must be the same as the NVR s multicast IP Figure 9 16 Configure Multicast 4 Click the Apply button to save and exit the interface The multicast function should be supported by the network switch to which the NVR is connected 9 2 7 Configuring RTSP Purpose The RTSP Real Time Streaming Protocol is a network control protocol designed for use in communication systems to control streaming media s...

Page 156: ...access The HTTP port is used for remote web browser access 9 2 9 Configuring HTTPS Port Purpose HTTPS provides authentication of the web site and associated web server that one is communicating with which protects against Man in the middle attacks Perform the following steps to set the port number of https Example If you set the port number as 443 and the IP address is 192 0 0 64 you may access th...

Page 157: ... 2 Create the authorized certificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to the trusted certificate authority for signature 3 After receiving the signed valid certificate import the certificate to the device 5 There will be the certificate information after you successfully create and install the certificate Figure 9 21 Insta...

Page 158: ...ng on the location of the e mail accounts to which you want to send notification Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv4 Gateway and the Preferred DNS Server in the Network Settings menu as shown in Figure 9 22 Figure 9 22 Network Settings Interface 3 Click Apply to save the settings 4 Select the Email tab to enter the Em...

Page 159: ...eached 6 Click Apply button to save the Email settings 7 You can click Test button to test whether your Email settings work The corresponding Attention message box will pop up Refer to Figure 9 24 Figure 9 24 Email Testing Attention 9 2 11Configuring NAT Purpose Two ways are provided for port mapping to realize the remote access via the cross segment network UPnP and manual mapping UPnPTM Universa...

Page 160: ... can edit the external port on your demand by clicking to activate the External Port Settings dialog box Steps 1 Select Manual in the drop down list of Mapping Type 2 Click to activate the External Port Settings dialog box Configure the external port No for server port http port RTSP port and https port respectively You can use the default port No or change it according to actual requirements Exte...

Page 161: ...ort in the interface of Forwarding Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface 3 Leave the Enable UPnP checkbox unchecked 4 Click to activate the External Port Settings dialog box Configure the external port No for server port http port RTSP port and https port respectively The value of the RTSP port No should be ...

Page 162: ... only it may be different due to different router manufactures Please contact the manufacture of router if you have any problems with setting virtual server 9 2 12Configuring High speed Download Purpose You can enable the High speed Download function to widen the outgoing bandwidth of the device In this way you can speed up the download of record files through web browser or CMS software If you en...

Page 163: ... Virtual host function can be only configured through the web browser Steps 1 Enter the Advanced settings interface as shown in the Figure 9 33 Configuration Remote Configuration Network Settings Advanced Figure 9 33 Advanced Settings Interface 2 Check the checkbox of the Enable Virtual Host 3 Click the Save button to save the setting 4 Enter the IP camera management interface of NVR The Connect c...

Page 164: ... realized through telnet connection Steps 1 Enter the Advanced settings interface as shown in the Figure 9 33 Configuration Remote Configuration Network Settings Advanced 2 Check the checkbox of the Enable Telnet 3 Click the Save button to save the setting 4 You can open the Command Prompt window in your PC and input telnet IP Address to connect with the NVR as shown in the figure below Example If...

Page 165: ...ain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 36 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 166: ...ield of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Refer to Figure 9 38 Figure 9 38 Testing Result of Network Delay and Packet Loss 9 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be expo...

Page 167: ...is incorrect Figure 9 39 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 9 40 Figure 9 40 Packet Export Attention Up to 1M data can be exported each time 9 4 3 Checking the Network Status Purpose You can also check the network status and quick set the network parameters in this interface Steps ...

Page 168: ...If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 9 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab ...

Page 169: ...68 Figure 9 43 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 170: ...User Manual of Network Video Recorder 169 Chapter 10 HDD Management ...

Page 171: ...lized HDD Figure 10 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 10 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 10 3 Confirm Initialization 4 Select the OK button to start initialization Fi...

Page 172: ... Network Video Recorder 171 5 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 10 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it ...

Page 173: ...terface as shown in Figure 10 7 Figure 10 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text fie...

Page 174: ...from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 10 9 Add IP SAN Disk 6 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization Figure 10 10 Initiali...

Page 175: ...efer to Backup using eSATA HDDs in Chapter Backing up by Normal Video Search for operating instructions Record Capture use the eSATA for record capture Refer to the following steps for operating instructions Figure 10 11 Set eSATA Mode 3 When the eSATA type is selected to Record Capture enter the HDD Information interface Menu HDD General 4 Edit the property of the selected eSATA or initialize it ...

Page 176: ...orage Mode 2 Set the Mode to Group as shown in Figure 10 13 Figure 10 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 14 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click icon to enter the ...

Page 177: ...Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of video data Steps 1 Enter the HDD Information interfa...

Page 178: ...ideo Recorder 177 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy and there is one HDD with R W property ...

Page 179: ...he NVR must be rebooted to enable the changes to take effect Figure 10 18 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB as shown in Figure 10 19 Figure 10 19 Configure Record Picture Quota 5 You can copy the quota settings of the current camera to other ca...

Page 180: ...ame quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record and picture capture ...

Page 181: ... be connected to the device Steps 1 Enter the HDD Advanced Setting interface Menu HDD Advanced 2 Click the Disk Clone tab to enter the disk clone configuring interface Figure 10 21 Disk Clone Configuration Interface 3 Make sure the usage of the eSATA disk is set as Export If not click the Set button to set it Choose Export and click the OK button Figure 10 22 Setting eSATA Usage The capacity of de...

Page 182: ... Recorder 181 5 Click the Clone button and a message box pops up Figure 10 23 Message Box for Disk Clone 6 Click the Yes button to continue You can check the clone progress in the HDD status Figure 10 24 Check Disk Clone Progress ...

Page 183: ...each HDD which is displayed on the list as shown in Figure 10 25 Figure 10 25 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information inte...

Page 184: ...User Manual of Network Video Recorder 183 Figure 10 26 View HDD Status 2 ...

Page 185: ... T information list as shown in Figure 10 27 Figure 10 27 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkb...

Page 186: ...ser Manual of Network Video Recorder 185 Figure 10 28 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 187: ...from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 10 29 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions Figure 10 29 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm outpu...

Page 188: ...User Manual of Network Video Recorder 187 Chapter 11 Camera Settings ...

Page 189: ...enu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Click the Ap...

Page 190: ...acy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 11 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corresponding...

Page 191: ... Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 11 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 192: ...User Manual of Network Video Recorder 191 Chapter 12 NVR Management and Maintenance ...

Page 193: ...e 12 1 Device Information Interface 12 1 2Viewing Camera Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Camera tab to enter the Camera Information menu to view the status of each camera as shown in Figure 12 2 Figure 12 2 Camera Information Interface 12 1 3Viewing Record Information Steps 1 Enter the System Information interface Menu Maintenance...

Page 194: ...m Info 2 Click the Alarm tab to enter the Alarm Information menu to view the alarm information as shown in Figure 12 4 Figure 12 4 Alarm Information Interface 12 1 5Viewing Network Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Network tab to enter the Network Information menu to view the network information as shown in Figure 12 5 ...

Page 195: ...nterface 12 1 6Viewing HDD Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the HDD tab to enter the HDD Information menu to view the HDD status free space property etc as shown in Figure 12 6 Figure 12 6 HDD Information Interface ...

Page 196: ...d exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 12 7 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below Figure 12 8 Log Search Results ...

Page 197: ...es if available Figure 12 9 Log Details 6 If you want to export the log files click the Export button to enter the Export menu as shown in Figure 12 10 Figure 12 10 Export Log Files 7 Select the backup device from the dropdown list of Device Name 8 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or...

Page 198: ...vice are named by exporting time e g 20110514124841logBack txt To export all the log files Steps 1 Enter the Log Information interface Menu Maintenance Log Information Log Export 2 Click the Log Export tab Figure 12 11 Log Export Interface 3 You can check the checkbox of the HDD 4 Click the Export button to export all the log files stored in the HDD ...

Page 199: ...ting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file select t...

Page 200: ...parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 12 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot the...

Page 201: ...upgrade menu as shown in Figure 12 13 Figure 12 13 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to activate the new firmware 12 5 2Upgrading by FTP Before you start Configure PC running FTP server and NVR to the same Local Area Network Run the 3rd party TFTP software on the PC ...

Page 202: ...ideo Recorder 201 Figure 12 14 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgrading 5 After the upgrading is complete reboot the NVR to activate the new firmware ...

Page 203: ...u Maintenance Default Figure 12 15 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all other parameters of the device will be restored to factory default settings ...

Page 204: ...User Manual of Network Video Recorder 203 Chapter 13 Others ...

Page 205: ...ers must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 Figure 13 1 RS 232 Settings Interface 2 Configure RS 232 parameters including ...

Page 206: ...andard to NTSC or PAL which must be the same with the video input standard VGA Resolution Select the VGA output resolution which must be the same with the resolution of the monitor screen HDMI Resolution Select the HDMI resolution which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date Sys...

Page 207: ...nter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 208: ...sed for the remote and keyboard control CVBS Output Brightness Adjust the video output brightness Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Enable HDMI VGA Simultaneous Output By default the video outputs from HDMI and VGA interfaces ...

Page 209: ...r s MAC Address Level Set the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the C...

Page 210: ...tput Local Shutdown Reboot Shutting down or rebooting the NVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the NVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration files Remote Camera Management Remote adding deleting and editing of the IP cameras Remote Serial Port Control Config...

Page 211: ...ling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of the selected camera s 7 Click the OK button to save the settings and exit interface Only the admin user account has the permission of restoring factory default parameters 13 5 2Deleting a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be deleted from the ...

Page 212: ... MAC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and the new one in the text field of Password and Confirm 5 Click the OK butto...

Page 213: ...User Manual of Network Video Recorder 212 Appendix ...

Page 214: ...NS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acronym fo...

Page 215: ...urther process There is an audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Please refer to the Quick Operation Gu...

Page 216: ... If it is solved finish the process If not please contact the engineer from our company to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connect...

Page 217: ...o output interface in the drop down list and configure the window you want to view The view settings can only be configured by the local operation of NVR Different camera orders and window division modes can be set for different output interfaces separately and digits like D1 and D2 stands for the channel number and X means the selected window has no image output 3 Check if the fault is solved by ...

Page 218: ...ultaneously press Ctrl and C to exit the ping command 2 Verify the network between NVR and PC is connected 1 Open the cmd window in the Start menu or you can press windows R shortcut key to open it 2 Use the ping command to send large packet to the NVR execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Si...

Page 219: ...ulti channel Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during the transmission b The frame rate is not the real time frame rate c The NVR supports up to 16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the resolution of 720p the frame extracting may occur which leads to a slight stuck Steps 1 Ver...

Page 220: ...General and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please conta...

Page 221: ... 00227 A1D 220 V3 13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640 M3011 ONVIF compatibility 5 21 704 576 Only AXIS is supported M3014 ONVIF compatibility 5 21 1 1280 800 P3301 ONVIF compatibility 5 11 2 768 576 Only AXIS is supported P3304 ONVIF compat...

Page 222: ... ACFZHB3 1 8 2 20120327 2 9080 A1 7852 2048 1536 SAMSUNG ONVIF compatibility SNB 5000P V3 10_130416 1280 1024 SANYO VCC HD2300P 2 03 02 110318 00 1920 1080 VCC HD2500P 2 02 02 110208 00 1920 1080 VCC HD4600P 2 03 02 110315 00 1920 1080 SONY SNC CH220 1 50 00 1920 1080 SNC RH124 ONVIF compatibility 1 79 00 1280 720 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1...

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