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Confidential
2-47
Error Code A5
Level of first side CIS scan result is detected as abnormal during FAX transmission
(first transmission.)
Error Code A6
Level of first side CIS scan result is detected as abnormal during FAX transmission
(after re-try.)
Error Code A7
Type of CIS unit and CIS type input value does not match.
Error Code A8
Matching of color parameter fails.
User Check
- Turn the power OFF and ON.
Unable to Scan A5
LCD
Unable to Scan A6
LCD
Step
Cause
Solution
1
White level data failure
Carry out maintenance 55 to obtain white level
data.
2
White reference tape stained
Clean document cover glass at white reference
tape.
3
First side CIS unit defective
Replace the first side CIS unit.
4
White reference tape damage,
broken
Replace the document scanner unit.
5
Main PCB defective
Replace the main PCB ASSY.
Unable to Scan A7
LCD
Step
Cause
Solution
1
First side or second side CIS
type input value error
Automatically identify the first side or second
side CIS type input value (refer to
Section 1.3.20 "Checking of CIS Travel and
Setting of CIS Type."
2
Main PCB defective
Replace the main PCB ASSY.
Unable to Scan A8
LCD
Step
Cause
Solution
1
Program malfunctioning
Re-load the firmware.
2
Main PCB defective
Replace the main PCB ASSY.
Summary of Contents for MFC-J6920DW
Page 123: ...3 3 Confidential 2 PACKING ...
Page 146: ...3 26 Confidential 3 Set the protective part Protective part ...
Page 308: ...5 37 Confidential pfadj2 Pattern ...
Page 315: ...5 44 Confidential Margin Check Pattern ...
Page 362: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...