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Confidential
2-59
Paper jam around paper ejection parts
User Check
- Clean the related rollers.
- Check that the number of recording paper on the paper ejecting tray is within the
maximum ejecting paper volume.
Paper jam during duplex printing
User Check
- Adjust the paper guide to match the recording paper size.
- Check that the paper shorter than the specified size is not loaded.
- Check thickness of recording paper is within tolerance of each type.
- Clean the related rollers.
Step
Cause
Solution
1
Foreign materials in the
recording paper path
Remove foreign materials.
2
Switchback inner paper guide
not mounted in place
Set the switchback inner paper guide into place.
3
Switchback outer paper guide
not mounted in place
Set the switchback outer paper guide into place.
4
Paper eject roller belt out of
place
Set the paper eject roller belt into place.
5
Main PCB defective
Replace the main PCB ASSY.
Step
Cause
Solution
1
Foreign materials in the
recording paper path
Remove foreign materials.
2
Switchback inner paper guide
not mounted in place
Set the switchback inner paper guide into place.
3
Switchback outer paper guide
not mounted in place
Set the switchback outer paper guide into place.
4
Switchback roller belt out of
place
Set the switchback roller belt into place.
5
Paper eject roller belt out of
place
Set the paper eject roller belt into place.
6
DX paper guide ASSY not
mounted in place
Set the DX paper guide ASSY into place.
7
Main PCB defective
Replace the main PCB ASSY.
Summary of Contents for MFC-J6920DW
Page 123: ...3 3 Confidential 2 PACKING ...
Page 146: ...3 26 Confidential 3 Set the protective part Protective part ...
Page 308: ...5 37 Confidential pfadj2 Pattern ...
Page 315: ...5 44 Confidential Margin Check Pattern ...
Page 362: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...