Confidential
2-41
Error Code 81
Recording paper size error (other than FAX/list printing)
Registration sensor, paper width sensor detects papers smaller than specified size.
User Check
- Check whether the recording paper being used is within the specification.
- Check that recording paper is loaded in correct direction in the paper tray.
- Check that dark recording paper is not used.
- Clean the platen.
Error Code 82
Recording paper jam
Paper width sensor cannot detect leading edge of recording papers.
User Check
- Check whether the recording paper being used is within the specification.
- Check that dark recording paper is not used.
- Clean the platen.
- Remove the jammed paper in jam clear cover part.
Wrong Paper Size / Wrong Paper
LCD
Step
Cause
Solution
1
CR encoder strip stained
Clean the CR encoder strip.
2
CR encoder strip defective
Replace the CR encoder strip.
3
Paper width sensor defective
Replace the carriage PCB ASSY.
4
Carriage motor defective
Replace the carriage motor ASSY.
5
Main PCB defective
Replace the main PCB ASSY.
Paper Jam
LCD
Step
Cause
Solution
1
Foreign materials in the
feeding path
Remove foreign materials.
2
Paper feeding path parts out of
place
Set the paper feeding path parts into place.
3
Paper feed roller stained
Clean the paper feed roller.
4
Paper width sensor defective
Replace the carriage PCB ASSY.
5
Paper feed roller defective
Replace the paper feed roller.
6
Inside cover ASSY defective
Replace the inside cover ASSY.
7
Main PCB defective
Replace the main PCB ASSY.
Summary of Contents for MFC-J6920DW
Page 123: ...3 3 Confidential 2 PACKING ...
Page 146: ...3 26 Confidential 3 Set the protective part Protective part ...
Page 308: ...5 37 Confidential pfadj2 Pattern ...
Page 315: ...5 44 Confidential Margin Check Pattern ...
Page 362: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...