Confidential
2-57
4.2.5 Recording paper jam
Paper jam around the paper tray
User Check
- Check that recording paper is loaded correctly in the paper tray.
- Adjust the paper guide to match the recording paper size.
- Check that the paper shorter than the specified size is not loaded.
- Check thickness of recording paper is within tolerance of each type.
- Check that the number of recording paper loaded in the paper tray is within specified
volume.
- Check that the recording paper is not curled or folded.
- Check that the jam clear cover is securely closed.
- Clean the related rollers.
Step
Cause
Solution
1
Foreign materials in the
recording paper path
Remove foreign materials.
2
Bank ASSY out of place
Set the bank ASSY into place.
3
Platen foam drift
Set the platen foam into place.
4
Jam clear cover not mounted
in place
Set the jam clear cover into place.
5
CR guide rail not mounted in
place
Set the CR guide rail into place.
6
Platen not mounted in place
Set the platen into place.
7
Platen spring not mounted in
place
Set the platen spring into place.
8
Jam clear cover damaged,
broken
Replace the jam clear cover.
9
Inside cover ASSY defective
Replace the inside cover ASSY.
10
Platen damaged, broken
Replace the platen.
11
Registration sensor defective
Replace the registration sensor PCB ASSY.
12
Paper tray defective
Replace the paper tray.
13
Main PCB defective
Replace the main PCB ASSY.
Summary of Contents for MFC-J6920DW
Page 123: ...3 3 Confidential 2 PACKING ...
Page 146: ...3 26 Confidential 3 Set the protective part Protective part ...
Page 308: ...5 37 Confidential pfadj2 Pattern ...
Page 315: ...5 44 Confidential Margin Check Pattern ...
Page 362: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...