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Confidential
2-30
Error Code 35
Abnormal stop of head/carriage unit. Causes other than recording paper jam when ink
is not discharging.
User Check
- Remove the jammed paper in platen part.
Error Code 38
Abnormal stop of head/carriage unit. Causes by recording paper jam when ink is not
discharging.
User Check
- Remove the jammed paper in platen part.
Unable to Print 35
LCD
Step
Cause
Solution
1
Foreign materials in the engine
unit
Remove foreign materials.
2
CR encoder strip stained
Clean the CR encoder strip.
3
Switching lever guide out of
place
Set the switching lever guide into place.
4
CR encoder strip defective
Replace the CR encoder strip.
5
CR encoder sensor defective
Replace the carriage PCB ASSY.
6
Main PCB defective
Replace the main PCB ASSY.
Paper Jam
LCD
Step
Cause
Solution
1
Foreign materials in the engine
unit
Remove foreign materials.
2
CR encoder strip stained
Clean the CR encoder strip.
3
CR encoder strip defective
Replace the CR encoder strip.
4
CR encoder sensor defective
Replace the carriage PCB ASSY.
5
Maintenance unit defective
Replace the maintenance unit.
6
Main PCB defective
Replace the main PCB ASSY.
Summary of Contents for MFC-J6920DW
Page 123: ...3 3 Confidential 2 PACKING ...
Page 146: ...3 26 Confidential 3 Set the protective part Protective part ...
Page 308: ...5 37 Confidential pfadj2 Pattern ...
Page 315: ...5 44 Confidential Margin Check Pattern ...
Page 362: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...