Confidential
2-42
Error Code 84
Recording paper jam
Registration sensor stays in paper feeding state even after completion of paper
ejection action.
User Check
- Remove the jammed paper in platen part.
Error Code 87
Recording paper jam
Switchback sensor stays in paper feeding state even after completion of paper ejection
action.
User Check
- Remove the jammed paper in front part.
- The paper tray is not set correctly.
Paper Jam
LCD
Step
Cause
Solution
1
Foreign materials in the
feeding path
Remove foreign materials.
2
Registration actuator caught
on the surrounding parts
Set the registration actuator into place.
3
Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
4
Paper feed roller,
paper ejection roller,
switchback roller stained
Clean the related rollers.
5
Paper feed roller,
paper ejection roller,
switchback roller defective
Replace related rollers.
6
Main PCB defective
Replace the main PCB ASSY.
Paper Jam
LCD
Step
Cause
Solution
1
Foreign materials in the
feeding path
Remove foreign materials.
2
Switchback actuator caught on
the surrounding parts
Set the switchback frame ASSY into place.
3
Switchback outer paper guide
not mounted in place
Set the switchback outer paper guide into place.
4
Paper ejection roller,
switchback roller stained
Clean the related rollers.
5
Paper ejection roller,
switchback roller defective
Replace related rollers.
6
Main PCB defective
Replace the main PCB ASSY.
Summary of Contents for MFC-J6920DW
Page 123: ...3 3 Confidential 2 PACKING ...
Page 146: ...3 26 Confidential 3 Set the protective part Protective part ...
Page 308: ...5 37 Confidential pfadj2 Pattern ...
Page 315: ...5 44 Confidential Margin Check Pattern ...
Page 362: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...