2-63
Confidential
4.4
Software-related Problems
Software-related problems, such as not being able to print from the PC, can be resolved by
end users by following the User Check items, regardless of whether test printing or printer
settings printing can be done through machine operation. If the same problem occurs,
follow each procedure in the order of the number described in the Step column in the tables
below.
4.4.1
Cannot print data
<User Check>
- Check if USB cable or LAN cable is not broken.
- Check if the correct product is selected when the interface switching device is in use.
- Check the driver settings.
- Reset to the factory default. (Refer to the User's Guide)
Step
Cause
Solution
1
Main PCB defective
Replace the Main PCB ASSY.
Summary of Contents for DCP Series
Page 111: ...3 3 Confidential 2 PACKING For Ink Cartridge Model 3_002L ...
Page 112: ...3 4 Confidential For Ink Tank Model 3_002L 1 ...
Page 119: ...3 11 Confidential 2 CIS flat cable 3_006L CIS flat cable Cable guide Cable guide Flat core ...
Page 234: ...5 12 Confidential Scanning Compensation Data List ...
Page 236: ...5 14 Confidential Test Pattern ...
Page 240: ...5 18 Confidential Configuration List ...
Page 256: ...5 34 Confidential pfadj1 Pattern pfadj2 Pattern ...
Page 264: ...5 42 Confidential Margin Check Pattern ...
Page 294: ...6 3 Confidential Power supply PCB 100 V series ...
Page 295: ...6 4 Confidential Power supply PCB 200 V series ...
Page 309: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...