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2-1

Confidential

CHAPTER 2 TROUBLESHOOTING

1

INTRODUCTION

This section describes the troubleshooting procedures that the service personnel needs to
follow if an error or malfunction occurs in this machine. It is difficult to anticipate all of the
possible problems that may occur in future and determine the appropriate troubleshooting
procedures so this section covers typical cases and recovery procedures. These cases do
not cover everything. However, they can help the service personnel pinpoint malfunctioning
parts and serve as a reference during repair.

1.1

Precautions

Precautions on troubleshooting and disassembly/assembly must be observed when
disassembling or assembling the machine during troubleshooting.

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Summary of Contents for DCP Series

Page 1: ...NUAL August 2013 SM FAX 148 8CAS 6 Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times MODELS DCP J100 J105 J132W J152W DCP J172W T300 T500W T700W MFC J200 J245 T800W ...

Page 2: ...a trademark of SD 3C LLC AOSS is a trademark of Buffalo Inc Wi Fi Wi Fi Alliance Wi Fi Protected Access WPA and the Wi Fi Protected Setup logo are registered trademarks of the Wi Fi Alliance Wi Fi Direct Wi Fi Protected Setup and Wi Fi Protected Access 2 WPA2 are trademarks of the Wi Fi Alliance UNIX is a registered trademark of The Open Group in the United States and other countries Linux is the ...

Page 3: ...he models covered by this manual DCP J100 DCP J105 DCP J132W DCP J152W DCP J172W LCD 1 Line 1 8 inch Touch Panel ADF Wireless LAN Ink Cartridge Ink Tank DCP T300 DCP T500W DCP T700W MFC J200 MFC J245 MFC T800W LCD 1 Line Touch Panel ADF Wireless LAN Ink Cartridge Ink Tank ...

Page 4: ...Memory 1 2 1 6 Interface 1 2 1 7 Others 1 3 2 FAX 1 4 3 PRINTER 1 4 4 COPY 1 5 5 SCANNER 1 5 6 SOFTWARE 1 5 7 NETWORK 1 6 7 1 Network 1 6 7 2 Wired 1 6 7 3 Wireless 1 6 8 SUPPLIES OPTIONS 1 7 9 SERVICE INFORMATION 1 7 10 PAPER 1 8 10 1 Paper 1 8 10 2 Printable Area 1 10 CHAPTER 2 TROUBLESHOOTING 2 1 1 INTRODUCTION 2 1 1 1 Precautions 2 1 1 2 Initial Check 2 2 2 OVERVIEW 2 3 2 1 Cross section Drawi...

Page 5: ...t a time 2 46 4 2 3 Recording paper feeding at an angle 2 46 4 2 4 Recording paper is wrinkling 2 47 4 2 5 Recording paper jam 2 48 4 3 Print image Problems 2 51 4 3 1 Defective images 2 51 4 3 2 Troubleshooting by print image defect 2 52 4 4 Software related Problems 2 63 4 4 1 Cannot print data 2 63 4 5 Network Problems 2 64 4 5 1 Cannot print through a network connection 2 64 4 6 Control Panel ...

Page 6: ...DING 3 1 2 PACKING 3 3 3 SCREW CATALOGUE 3 5 4 SCREW TORQUE LIST 3 6 5 LUBRICATION 3 7 6 OVERVIEW OF GEARS 3 9 7 ROUTING OF HARNESSES FLAT CABLES INK SUPPLY TUBES 3 10 8 DISASSEMBLY FLOW 3 22 9 DISASSEMBLY PROCEDURE 3 23 9 1 Preparations 3 23 9 2 Jam Clear Cover 3 26 9 3 Head Joint Rubber CR Timing Belt Head Carriage Unit 3 27 9 4 Document Scanner Unit ADF Unit Models with ADF Document Cover ASSY ...

Page 7: ...QUIRED AFTER PARTS REPLACEMENT 4 1 1 IF YOU REPLACE THE MAIN PCB ASSY 4 1 1 1 Customize Destinations Maintenance mode 74 4 2 1 2 Automatically Set the CIS Type Maintenance mode 59 4 2 1 3 Install the Firmware 4 2 1 4 EEPROM Parameter Initialization Maintenance mode 01 4 6 1 5 Set the Serial Number Maintenance mode 80 4 6 1 6 Update the Head Property Data Maintenance mode 68 4 8 1 7 Adjust the Touc...

Page 8: ...de 55 4 17 3 3 Check Scanning 4 17 4 IF YOU REPLACE THE CONTROL PANEL ASSY 4 18 4 1 Adjust the Touch Panel Maintenance mode 78 only for models with a touch panel 4 18 4 2 Operational Check of the LCD Maintenance mode 12 4 18 4 3 Check the Operation of the Control Panel Keys Maintenance mode 13 4 18 5 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX 4 19 5 1 Reset Purge and Flushing Counts Maint...

Page 9: ...Printout of Dial Log Maintenance mode 37 for Fax Models Only 5 25 1 4 12 Setting of Country Language Maintenance mode 52 5 25 1 4 13 Transfer of Received FAX Data and or Equipment s Log Maintenance mode 53 for Fax Models Only 5 26 1 4 14 Fine Adjustment of Scanning Position Maintenance mode 54 5 28 1 4 15 Acquisition of White Black Level Data and CIS Scanner Area Setting Maintenance mode 55 5 29 1...

Page 10: ... mode 87 For fax models only 5 58 1 4 32 Assurance Mode Switch Setting AMS Maintenance mode 88 5 59 2 OTHER SERVICE FUNCTIONS 5 68 2 1 Displaying the Firmware Version 5 68 2 2 Moving the Head Carriage Unit 5 68 2 3 Retrieving the Equipment Log Information 5 69 CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS 6 1 CHAPTER 7 PERIODICAL MAINTENANCE 7 1 1 PERIODICAL REPLACEMENT PARTS 7 1 APPENDIX 1 SERIA...

Page 11: ... In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal ...

Page 12: ...armful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the rec...

Page 13: ...est conforme aux specifications techniques applicables d Industrie Canada NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five L indice d équivale...

Page 14: ...td 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan declare that this product is in conformity with the the provisions of the R TTE Directive 1999 5 EC A copy of the Declaration of Conformity can be downloaded by following the instructions in the Declaration of Conformity Europe only section CE marking for devices with Wireless LAN Models with Wireless LAN functions only This product supports Wir...

Page 15: ...e purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR specifications for energy efficiency ...

Page 16: ...ips about how the operation works with other features Prohibition icons indicate actions that must not be performed This icon indicates that flammable sprays must not be used This icon indicates that organic solvents such as alcohol and liquids must not be used Electrical Hazard icons alert you to possible electrical shocks Fire Hazard icons alert you to the possibility of fire Bold Bold typeface ...

Page 17: ...ush objects of any kind into this machine through slots or openings in the cabinet as they may touch dangerous voltage points or short out parts DO NOT handle the plug with wet hands Always make sure the plug is fully inserted Unplug the power plug regularly to clean it Use a dry cloth to clean the root of the plug blades and between the blades If the power plug is plugged into the outlet over a l...

Page 18: ... machine DO NOT touch the damaged frayed part Brother strongly recommends that you DO NOT use any type of extension cord DO NOT use any cable not included with this product that does not meet the applicable cable specifications described in the Quick Setup Guide It may cause a fire or injuries Installation must be performed properly according to the Quick Setup Guide DO NOT use this product during...

Page 19: ...power outlet Wait until pages have exited the machine before picking them up Failure to do this may cause injury to your fingers by trapping them in a roller DO NOT put your hands on the edge of the machine Doing this may cause injury to your fingers by pinching them DO NOT put any foreign objects into the ink tank Doing this may cause the product to malfunction To prevent injuries be careful not ...

Page 20: ... instruction labels that are affixed to the machine If the ink contacts your skin or gets into your eye or mouth please follow these steps immediately If your skin comes into contact with the ink wash your skin with water and soap immediately If the ink gets into your eye rinse it with water immediately If left as is it may cause redness or mild inflammation of the eye In case of any abnormality c...

Page 21: ...ne does not operate normally when the operating instructions are followed adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage or exposure to electromagnetic waves and will often require extensive work by a qualified technician to restore the machine to normal operation A distinct change in the machine s performance ma...

Page 22: ...hat the harnesses are routed properly Also check that the other related portions function properly 10 Static electricity charged in your body may damage electronic parts Before handling the PCBs touch a metal portion of the machine to discharge static electricity charged in your body When transporting PCBs be sure to wrap them in conductive sheets When replacing the PCBs put on a grounding wrist b...

Page 23: ...el DCP J100 DCP J105 DCP J132W DCP J152W DCP J172W DCP T300 DCP T500W DCP T700W MFC J200 MFC J245 MFC T800W Media Sizes Standard Tray A4 LTR LGL 1 EXE A5 A6 Photo 102 x 152 mm 4 x 6 Indexcard 127 x 203 mm 5 x 8 Photo 2 L 127 x 178 mm 5 x 7 C5 Envelope Com 10 DL Envelope Monarch Photo Tray N A Duplex Print N A ADF width length N A 148 148 mm to 215 9 355 6 mm 5 8 5 8 to 8 5 14 0 Scanner Glass width...

Page 24: ...0 DCP J105 DCP J132W DCP J152W DCP J172W DCP T300 DCP T500W DCP T700W MFC J200 MFC J245 MFC T800W LCD Type Size 1 Line 1 8 inch TFT 1 Line Touch Panel N A Yes N A Model All models Memory Capacity physical Mbytes 64 MB Memory Backup with Flash memory N A Model DCP J100 DCP J105 DCP J132W DCP J152W DCP J172W DCP T300 DCP T500W DCP T700W MFC J200 MFC J245 MFC T800W Host Interface Hi Speed USB 2 0 LAN...

Page 25: ...74 x H161 mm W435 x D374 x H180 mm Machine Weight U S A 6 8 kg 15 0 lb N A 7 0 kg 15 4 lb N A 7 0 kg 15 4 lb 8 3 kg 18 3 lb Europe 7 0 kg 15 4 lb 6 9 kg 15 2 lb 6 9 kg 15 2 lb 7 1 kg 15 7 lb Asia Oceania N A China 7 1 kg 15 7 lb N A Model MFC J200 MFC J245 MFC T800W Operating Environment Temperature Best Print Quality 10 35 20 33 degrees centigrade Operating Environment Humidity Best Print Quality...

Page 26: ...prox 7 sec ITU T Test Chart 1 MMR ITU T Group N A G3 COLOR FAX Document Send Receive N A Yes Yes ITU T color FAX N A Memory Send Receive N A No No ITU T color FAX N A Model All models Print Speed ESAT mono color based on ISO IEC 24734 11 6 ipm Draft Print Speed mono color time calculated including paper feeding 27 10 ppm Resolution horizontal x vertical up to 1 200 x 6 000 dpi Auto Duplex Print N ...

Page 27: ...1 200 x 1 200 dpi Color Print Max 1 200 x 2 400 dpi Scan Max 1 200 x 1 200 dpi Auto Duplex Scanning Copy N A Model DCP J100 DCP J105 DCP J132W DCP J152W DCP J172W DCP T300 DCP T500W DCP T700W MFC J200 MFC J245 MFC T800W Scan speed Mono Color 100 dpi A4 3 37 sec 4 27 sec LTR 3 17 sec 4 01 sec Resolution horizontal x vertical Optical FB 1 200 x 2 400 dpi ADF N A FB 1 200 x 2 400 dpi FB 1 200 x 2 400...

Page 28: ...del Name Wireless N A Embedded NC 310w N A Embedded NC 310w N A Embedded NC 310w Network Connection Wireless N A IEEE 802 11 b g n Infrastructure Ad hoc N A IEEE 802 11 b g n Infrastructure Ad hoc N A IEEE 802 11 b g n Infrastructure Ad hoc Wireless Security N A SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES N A SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES N A SSID 32 chr WEP...

Page 29: ...s N A BK 5 400 CL 4 500 pages Supply High Yield Bottle N A BK 6 000 CL 5 000 pages N A BK 6 000 CL 5 000 pages Storage Condition of Ink Cartridge Temperature Normal condition 20 to 40 C Humidity Normal condition 20 to 80 Storage condition at the temperature of 40 to 50 C and the humidity of 80 to 95 UP to 5 days Storage condition at the temperature of 40 to 60 C and the humidity of Non controll co...

Page 30: ... x 8 3 in 148 x 210 mm Yes Yes A6 4 1 x 5 8 in 105 x 148 mm Yes Cards Photo 4 x 6 in 10 x 15 cm Yes Yes Photo 2 L 5 x 7 in 13 x 18 cm Yes Index Card 5 x 8 in 127 x 203 mm Yes Envelopes C5 Envelope 6 4 x 9 in 162 x 229 mm Yes DL Envelope 4 3 x 8 7 in 110 x 220 mm Yes COM 10 4 1 8 x 9 1 2 in 105 x 241 mm Yes Monarch 3 7 8 x 7 1 2 in 98 x 191 mm Yes Transparencies Letter 8 1 2 x 11 in 215 9 x 279 4 m...

Page 31: ...de of the transparency paper because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing Paper Type Weight Thickness No of sheets Cut Sheet Plain Paper 17 to 32 lb 64 to 120 g m2 3 to 6 mil 0 08 to 0 15 mm 100 1 Inkjet Paper 17 to...

Page 32: ...p from the output paper tray cover one page at a time to avoid smudging 10 2 Printable Area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on NOTE The Borderless print f...

Page 33: ...problems that may occur in future and determine the appropriate troubleshooting procedures so this section covers typical cases and recovery procedures These cases do not cover everything However they can help the service personnel pinpoint malfunctioning parts and serve as a reference during repair 1 1 Precautions Precautions on troubleshooting and disassembly assembly must be observed when disas...

Page 34: ... The fuses are not blown Recording paper 1 A recommended type of recording paper is being used Refer to Chapter 1 Section 10 PAPER 2 The recording paper is not dampened 3 An oblique paper or acidic paper is not used Consumables 1 The Ink cartridges 4 colors are properly set or Ink are properly refilled Head carriage unit 1 The purge operation Maintenance mode 76 is repeated several times Refer to ...

Page 35: ...ition actuator ADF document support Document detection actuator CIS unit Document feed roller 1 Document separation roller Document feed roller 2 ADF separation pad Document pick up roller Paper ejection roller Control panel Platen Paper feed roller Paper pull in roller Bank ASSY Head carriage unit Registration actuator ...

Page 36: ...2 4 Confidential 2 2 Document Feeding Recording Paper Feeding 2 2 1 Document feeding 2 2 2 Recording paper feeding path Document feeding path during ADF scanning The scanning side is set face down ...

Page 37: ...detects paper jamming in the ADF Document feed roller 2 This ejects the scanned document to ADF document ejection tray Part Name Function Paper pull in roller This feeds the recording paper from the Paper tray Registration actuator This detects the leading edge of the recording paper and controls the print start position This detects the trailing edge of the recording paper and determines the reco...

Page 38: ...㼑㻌㼟㼑㼚㼟㼛㼞㻵㼚㼗㻌㼏㼍㼞㼠㼞㼕㼐㼓㼑㻌㼟㼑㼚㼟㼛㼞㻯㼍㼟㼕㼚㼓㻌㼕㼚㼠㼑㼞㼚㼍㼘㻌㼠㼔㼑㼞㼙㼕㼟㼠㼛㼞㻯㼍㼟㼕㼚㼓㻌㼕㼚㼠㼑㼞㼚㼍㼘㻌㼠㼔㼑㼞㼙㼕㼟㼠㼛㼞㻾㻱㻲㻵㻸㻌㼁㼚㼕㼠㻹㼍㼕㼚㻌㻼㻯㻮㻭㻯㻌㻸㼕㼚㼑㻼㼛㼣㼑㼞㻌㻿㼡㼜㼜㼘㼥㻌㻼㻯㻮㼥㻌㻼㻯㻮㻱㼤㼠㻌䠄㻱㼤㼠㼑㼞㼚㼍㼘䠅㻹㻶㻌㻼㻯㻮㼀㼑㼘㻌㼘㼕㼚㼑㻿㻰㻭㻭㻹㼛㼐㼑㼙㻯㼛㼐㼑㼏㻿㼜㼑㼍㼗㼑㼞㻼㼞㼕㼚㼠㻌㻱㼚㼓㼕㼚㼑㻼㼍㼜㼑㼞㻌㻲㼑㼑㼐㻼㼍㼜㼑㼞㻌㻲㼑㼑㼐㻹㼛㼠㼛㼞㻼㻲㻌㻱㼚㼏㼛㼐㼑㼞㻌㼟㼑㼚㼟㼛㼞㻌㼟㼑㼚㼟㼛㼞㻌㻼㻯㻮㻾㼑㼓㼕㼟㼠㼞㼍㼠㼕㼛㼚㻌㻿㼑㼚㼟㼛㼞㻌㻼㻯㻮㻾㼑㼓㼕㼟㼠㼞㼍㼠㼕㼛㼚㻌㼟㼑㼚㼟㼛㼞㻼㼡㼞㼓㼑㻌㻯㼍㼙㻌㻿㼣㼕㼠㼏㼔㻿㼣㼕㼠㼏㼔㻯㼍㼞㼞㼕㼍㼓㼑㻯㼍㼞㼞㼕㼍㼓㼑㻹㼛㼠㼛㼞㻴㼑㼍㼐㻛㻯㼍㼞㼞㼕㼍㼓㼑㻌㼁㼚㼕㼠㻌㻴㼑㼍㼐㻛㻯㼍㼞㼞㼕㼍㼓㼑㻌㼁㼚㼕㼠㻌㼁㻭㻾㼀 ...

Page 39: ...ss cover Upper cover Control panel ASSY Head carriage unit Maintenance unit Ink refill ASSY MJ upper frame MJ PCB MJ lower frame Ink absorber box Ink cartridge cover sensor ASSY Main PCB ASSY Ink cartridge cover Document scanner sensor Paper tray ASSY Lower power supply frame Power supply PCB ASSY Power cord holder Lower cover PF Registration sensor harness ASSY Registration sensor PCB ASSY Flushi...

Page 40: ...to communicate with the Ink cartridge IC chip Ink cartridge side 2 20 26 The black Ink cartridge has reached its replacement period The black Ink has reached its refill period Ink ejection has reached the specified number of times when the Ink remaining sensor determines that there is no remaining ink 2 21 27 The yellow Ink cartridge has reached its replacement period The yellow Ink has reached it...

Page 41: ...trip stains when ink is discharging 2 27 3C Abnormal stopping of the Head carriage unit Caused by recording paper jam when Ink is discharging 2 27 3E A problem occurred in the Carriage motor Paper feed motor 2 28 3F Carriage motor cannot stop 2 29 40 Casing internal thermistor problem When the power was turned on the Casing internal thermistor detected a temperature of 20 degrees centigrade or low...

Page 42: ...ect the home position specified on the Paper feed roller 2 38 8A The PF encoder sensor cannot detect the rotation of the Paper feed motor 2 39 8C Overcurrent protection was activated in the driver IC during Paper feed motor operation 2 39 8F Paper feed motor does not stop The PF encoder sensor cannot detect the rotation of the Paper feed motor 2 39 A1 The Document scanner sensor detected that the ...

Page 43: ...ormally even after resetting the modem 2 43 E3 Wireless LAN MAC address unregistered Wireless LAN PCB initialization failed 2 43 E6 An error occurred in the E2PROM of the Main PCB 2 44 EC LCD unit firmware version mismatch detected 2 44 ED Touch panel initialization failed 2 44 FE ROM data acquisition error 2 44 ...

Page 44: ... number of times when the Ink remaining sensor detects that the ink replacement refill period is approaching 26 27 28 29 2 21 Close Ink Cover An open Ink cover was detected 2F 2 23 Comm Error A problem occurred in fax communication Section 4 9 Connection Fail The receiver fax cannot set Polling Section 4 9 Cover is Open An open Scanner cover was detected A1 2 40 Data Remaining in Memory Data canno...

Page 45: ...o Ink Cartridge No Ink cartridge loaded 2A 2B 2C 2D 2 22 No Paper Fed The Registration sensor detected that there is no recording paper in Paper tray Section 4 2 1 No Response Busy The receiver is busy or there was no response Section 4 9 3 Out of Fax Memory The amount of accumulated data in the memory through Memory Receive exceeded the limit Section 4 10 2 Out of Memory There is not enough memor...

Page 46: ...m occurred during scanning Take action according to the displayed error code Wrong Ink Color An Ink cartridge was set in a position not matching its specified color 24 2 20 Wrong Paper The Registration sensor and Paper width sensor detected unspecified recording paper 80 81 2 35 2 36 ...

Page 47: ... signal receipt 20 01 Unable to detect a flag field 20 02 Carrier interruption lasted for 200 msec 20 03 An interrupt command continuous 1 for 7 bits or more was detected 20 04 An overrun was detected 20 05 A 3 second or more frame was received 20 06 A CRC error occurred during answer back 20 07 An echo command was received 20 08 An invalid command was received 20 09 A command was ignored once for...

Page 48: ...eived 40 08 There is no data in the box number specified by F Code communications 40 10 The country code or manufacturer code does not match 40 11 A group number not registered in the relay broadcast was prompted or the broadcast receiver s total was prompted while exceeding the maximum number of possible broadcasts 40 12 Retrieval was performed even though the machine is not on retrieval standby ...

Page 49: ...hat includes an invalid page count or block count was received A0 03 The error correction sequence was not terminated even at the final transmission speed for fallback A0 11 The receiving buffer is empty 5 second timeout A0 12 The receiving buffer became full during an operation other than receiving into memory A0 13 A decoding error continued to exceed 500 lines or more A0 14 A decoding error con...

Page 50: ... was cancelled after fax communication was established 1 C0 01 There is no common modulation mode or the polling has failed C0 02 JM cannot perform detection C0 03 CM cannot perform detection C0 04 Unable to perform CJ detection C0 10 V 34 negotiation or training does not end C0 11 A modem error was detected during V 34 negotiation or training C0 20 A modem error was detected during sending of com...

Page 51: ...ge detection sensor and the Ink remaining sensor Error Code 23 Cannot identify a magenta Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor User Check Check if an incompatible Ink cartridge is loaded Reload the Ink cartridge Replace the Ink cartridge During initialization check if other cartridges not supplied were not set before the instruction to do so Cann...

Page 52: ... IC chip Ink cartridge side User Check Check if an incompatible Ink cartridge is loaded Reload the Ink cartridge Replace the Ink cartridge Cannot Detect Install StarterInk Wrong Ink Color LCD Step Cause Solution 1 Main PCB defective Replace the Main PCB ASSY Cannot Detect LCD Step Cause Solution 1 Ink sensor flat cable connection failure Reconnect the Ink sensor flat cable 2 Ink cartridge IC chip ...

Page 53: ...e Ink remaining sensor determines that there is no remaining ink Error Code 29 The magenta Ink cartridge has reached its replacement period The magenta Ink has reached its refill period Ink ejection has reached the specified number of times when the Ink remaining sensor determines that there is no remaining ink User Check Replace the Ink cartridge Refill Ink There is no ink remaining sensor for DC...

Page 54: ...y the Ink cartridge detection sensor User Check Check if an incompatible Ink cartridge is loaded Reload the Ink cartridge Replace the Ink cartridge Error Code 2E Unable to communicate with the Ink cartridge IC chip On the main unit side No Ink Cartridge LCD No Ink Cartridge LCD No Ink Cartridge LCD No Ink Cartridge LCD Step Cause Solution 1 Ink cartridge detection sensor defective Replace the Ink ...

Page 55: ...se Ink Cover LCD Step Cause Solution 1 Ink cartridge cover sensor harness connection failure Reconnect the Ink cartridge cover sensor harness 2 Damaged Ink cartridge cover Replace the Ink cartridge cover 3 Ink cartridge cover sensor defective Replace the Ink cartridge cover sensor ASSY 4 Main PCB defective Replace the Main PCB ASSY ...

Page 56: ... CR timing belt 5 Ink tube not properly attached Reattach the Ink tube 6 Head cover not properly attached Reattach the Head cover 7 Carriage motor harness connection failure Reconnect the Carriage motor harness 8 Carriage flat cable connection failure Reconnect the Carriage flat cable 9 Maintenance unit not properly attached Reattach the Maintenance unit 10 CR encoder strip defective Replace the C...

Page 57: ...trip stained Clean the CR encoder strip 3 Ink supply tubes not properly attached Reattach the Ink supply tubes 4 CR guide rail not properly attached Reattach the CR guide rail 5 Maintenance unit not properly attached Reattach the Maintenance unit 6 CR encoder strip defective Replace the CR encoder strip 7 CR encoder sensor defective Replace the Carriage PCB ASSY 8 Maintenance unit defective Replac...

Page 58: ...Cause Solution 1 CR encoder strip stained Clean the CR encoder strip 2 CR encoder strip out of place Reattach the CR encoder strip 3 Ink supply tubes not properly attached Reattach the Ink supply tubes 4 CR encoder strip defective Replace the CR encoder strip 5 CR encoder sensor defective Replace the Carriage PCB ASSY 6 Main PCB defective Replace the Main PCB ASSY Paper Jam LCD Step Cause Solution...

Page 59: ... part Unable to print 3B LCD Step Cause Solution 1 CR encoder strip stained Clean the CR encoder strip 2 CR encoder strip out of place Reattach the CR encoder strip 3 CR encoder strip defective Replace the CR encoder strip 4 CR encoder sensor defective Replace the Carriage PCB ASSY 5 Main PCB defective Replace the Main PCB ASSY Paper Jam LCD Step Cause Solution 1 Foreign materials around the Engin...

Page 60: ...emove foreign materials 4 Ink supply tubes not properly attached Reattach the Ink supply tubes 5 Head carriage unit not properly attached Reattach the Head carriage unit 6 CR guide rail not properly attached Reattach the CR guide rail 7 Maintenance unit not properly attached Reattach the Maintenance unit 8 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY 9 CR encoder sensor defec...

Page 61: ...tion 1 Carriage motor harness connection failure Reconnect the Carriage motor harness 2 CR encoder strip stained Clean the CR encoder strip 3 CR encoder strip defective Replace the CR encoder strip 4 CR encoder sensor defective Replace the Carriage PCB ASSY 5 Carriage motor defective Replace the Carriage motor ASSY 6 Main PCB defective Replace the Main PCB ASSY Unable to print 40 LCD Step Cause So...

Page 62: ... cable connection failure Reconnect the Head flat cable 2 Carriage flat cable connection failure Reconnect the Carriage flat cable 3 Carriage PCB defective Replace the Carriage PCB ASSY 4 Head defective Replace the Head carriage unit 5 Power supply PCB defective Replace the Power supply PCB ASSY 6 Main PCB defective Replace the Main PCB ASSY Unable to print 43 LCD Step Cause Solution 1 Carriage fl...

Page 63: ...Section 1 4 22 3 Carriage PCB defective Replace the Carriage PCB ASSY 4 Head defective Replace the Head carriage unit 5 Main PCB defective Replace the Main PCB ASSY Ink Absorber Full LCD Step Cause Solution 1 The Ink absorber box or Flushing box is full Replace the Ink absorber box or Flushing box and reset the purge count and flushing count 2 Main PCB defective Replace the Main PCB ASSY Unable to...

Page 64: ...eral seconds and check if the problem has been resolved Unable to print 49 LCD Unable to print 4F LCD Step Cause Solution 1 Head flat cable connection failure Reconnect the Head flat cable 2 Carriage flat cable connection failure Reconnect the Carriage flat cable 3 Carriage PCB defective Replace the Carriage PCB ASSY 4 Head defective Replace the Head carriage unit 5 Power supply PCB defective Repl...

Page 65: ...s activated in the driver IC during Maintenance unit pump operation Unable to print 50 LCD Unable to print 52 LCD Step Cause Solution 1 Foreign materials in the Maintenance unit part Remove foreign materials 2 Purge cam sensor harness connection failure Reconnect the Purge cam sensor harness 3 Purge cam sensor defective Replace the Maintenance unit 4 Main PCB defective Replace the Main PCB ASSY Un...

Page 66: ... Cause Solution 1 Foreign materials inside the Maintenance unit Remove foreign materials 2 Foreign materials inside the Engine unit Remove foreign materials 3 Carriage motor defective Replace the Carriage motor ASSY 4 Maintenance unit defective Replace the Maintenance unit 5 Main PCB defective Replace the Main PCB ASSY Unable to print 7E LCD Step Cause Solution 1 Head property information not inpu...

Page 67: ...ng parts Reattach the Registration actuator 2 CR encoder strip stained Clean the CR encoder strip 3 PF encoder disk stained Clean the PF encoder disk and Flushing guide Refer to Chapter 3 Section 1 4 CR encoder strip defective Replace the CR encoder strip 5 PF encoder disk defective Replace the PF encoder disk 6 Registration sensor defective Replace the Registration sensor PCB ASSY 7 Paper width s...

Page 68: ...sed is according to specifications Check if dark recording paper is not used Clean the Platen Wrong Paper LCD Step Cause Solution 1 CR encoder strip stained Clean the CR encoder strip 2 CR encoder strip defective Replace the CR encoder strip 3 Paper width sensor defective Replace the Carriage PCB ASSY 4 Carriage motor defective Replace the Carriage motor ASSY 5 Main PCB defective Replace the Main ...

Page 69: ...ly closed Clean the Paper pull in roller Paper Jam LCD Step Cause Solution 1 Foreign materials in the recording paper feeding path Remove foreign materials 2 Paper feeding path parts out of place Reattach the paper feeding path parts 3 Paper feed roller stained Clean the Paper feed roller 4 Paper feed motor harness connection failure Reconnect the Paper feed motor harness 5 Paper pull in roller wo...

Page 70: ... defective Replace the Registration sensor PCB ASSY 4 Paper feed roller defective Replace the Paper feed roller 5 Paper feed motor defective Replace the Paper feed motor 6 Main PCB defective Replace the Main PCB ASSY Unable to print 89 LCD Step Cause Solution 1 PF encoder disk stained Clean the PF encoder disk and Flushing guide Refer to Chapter 3 Section 1 2 PF home position detection lever stain...

Page 71: ...ording paper in Jam clear cover part Platen part and front part Paper Jam LCD Paper Jam LCD Unable to print 8F LCD Step Cause Solution 1 Foreign materials in the recording paper feeding path Remove foreign materials 2 Paper feed motor harness connection failure Reconnect the Paper feed motor harness 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness 4 PF encod...

Page 72: ... 2 Document scanner sensor harness connection failure Reconnect the Document scanner sensor harness 3 Document scanner sensor defective Replace the Document scanner sensor ASSY 4 The boss which pushes the Document scanner actuator of the Document scanner unit is damaged Replace the Document scanner unit 5 Main PCB defective Replace the Main PCB ASSY DOCUMENT JAM LCD Step Cause Solution 1 Document ...

Page 73: ...Reattach the Document detection actuator 3 Document scanning position sensor harness connection failure Reconnect the Document scanning position sensor harness 4 Document pick up roller worn out Replace the Document separate roller ASSY 5 Document scanning position sensor defective Replace the Document scanning position sensor PCB 6 ADF motor defective Replace the ADF unit 7 Main PCB defective Rep...

Page 74: ...CD Step Cause Solution 1 Program malfunctioning Re load the firmware 2 Main PCB defective Replace the Main PCB ASSY Unable to Scan AF LCD Step Cause Solution 1 Failure in automatic setting of the CIS type Specify the setting of the CIS type manually Refer to Chapter 5 Section 1 4 18 2 Scanner motor harness connection failure Reconnect the Scanner motor harness 3 CIS flat cable connection failure R...

Page 75: ...efer to Chapter 5 Section 1 4 15 2 CIS unit defective Replace the CIS unit 3 Main PCB defective Replace the Main PCB ASSY Unable to print DF LCD Unable to print E0 LCD Step Cause Solution 1 MJ PCB harness connection failure Reconnect the MJ PCB harness 2 MJ PCB defective Replace the MJ PCB ASSY 3 Main PCB defective Replace the Main PCB ASSY Unable to print E3 LCD Step Cause Solution 1 Wireless LAN...

Page 76: ...n PCB ASSY Unable to print EC LCD Step Cause Solution 1 LCD PCB harness connection failure Reconnect the LCD PCB harness 2 LCD PCB defective Replace the Control panel ASSY 3 Main PCB defective Replace the Main PCB ASSY Touchscreen Init Failed LCD Step Cause Solution 1 Touch panel PCB defective Replace the Control panel ASSY 2 Main PCB defective Replace the Main PCB ASSY Unable to print FE LCD Step...

Page 77: ...s is within specifications Shuffle recording papers thoroughly and then reload them in the Paper tray Clean the Paper pull in roller Step Cause Solution 1 Paper pull in roller not mounted in place Reattach the Paper pull in roller 2 CR encoder strip stained Clean the CR encoder strip 3 PF encoder disk stained Clean the PF encoder disk 4 Paper feed motor harness connection failure Reconnect the Pap...

Page 78: ...ay 4 2 3 Recording paper feeding at an angle User Check Check if the recording paper is loaded correctly in the Paper tray Adjust the paper tray guide to match the recording paper size Check if the recording paper s thickness is within specifications Check if too much recording paper is loaded in the Paper tray Clean the Paper pull in roller Step Cause Solution 1 Bank ASSY worn out Replace the Pap...

Page 79: ...g the recording paper in the Paper tray or rotating direction of the paper for 180 degrees Adjust the paper guide to match the recording paper size Check if the recording paper s thickness is within specifications Check if the recording paper is not damp Step Cause Solution 1 Feeding path parts are out of place Reattach the feeding path parts ...

Page 80: ...e Solution 1 Foreign materials in the recording paper feeding path Remove foreign materials 2 Jam clear cover not mounted in place Reattach the Jam clear cover 3 CR guide rail not properly attached Reattach the CR guide rail 4 Platen not mounted in place Reattach the Platen ASSY 5 Paper feeding path parts out of place Set the paper feeding path parts into place 6 Jam clear cover defective Replace ...

Page 81: ...p 3 CR encoder strip out of place Reattach the CR encoder strip 4 Registration actuator caught in the surrounding parts Reattach the Registration actuator 5 CR guide rail not properly attached Reattach the CR guide rail 6 Platen not mounted in place Reattach the Platen ASSY 7 Paper feeding path parts out of place Reattach the paper feeding path parts 8 CR encoder strip defective Replace the CR enc...

Page 82: ...witchback roller Step Cause Solution 1 Foreign materials in the recording paper feeding path Remove foreign materials 2 Paper feeding path parts out of place Reattach the paper feeding path parts 3 Paper ejection roller belt out of place Reattach the Paper ejection roller belt 4 Paper ejection roller defective Replace the Paper ejection roller 5 Main PCB defective Replace the Main PCB ASSY ...

Page 83: ...ash Print edges not aligned Random missing dots White horizontal streaks Stain on the leading trailing edge of the recording paper Overlapping lines over the whole page Separated lines over the whole page Overlapping lines at the trailing edge of the recording paper Separated lines at the trailing edge of the recording paper Characters have shadows ghost Traces of Paper pull in roller Recording pa...

Page 84: ...low 2 The head property value is incorrect Enter the Head property value Refer to Chapter 5 Section 1 4 22 3 Head flat cable connection failure Reconnect the Head flat cable 4 Carriage flat cable connection failure Reconnect the Carriage flat cable 5 Non discharge of ink from head Carry out the recommended purge procedures Refer to Recommended purge procedures in Chapter 5 Section 1 4 26 Purge Ope...

Page 85: ...nance unit stained Clean the Maintenance unit Refer to Section 4 3 2 in this chapter 2 The head property value is incorrect Enter the head property value Refer to Chapter 5 Section 1 4 22 3 Head calibration not performed Perform head calibration Refer to Chapter 5 Section 1 4 2 4 Non discharge of ink from head Carry out the recommended purge procedures Refer to Recommended purge procedures in Chap...

Page 86: ...or head calibration has not been performed Enter the head property value Refer to Chapter 5 Section 1 4 22 3 Head calibration not performed Perform head calibration Refer to Chapter 5 Section 1 4 2 4 Non discharge of ink from head Carry out the recommended purge procedures Refer to Recommended purge procedures in Chapter 5 Section 1 4 26 Purge Operation Maintenance mode 76 5 Carriage PCB defective...

Page 87: ...perty value is incorrect or head calibration has not been performed Enter the head property value Refer to Chapter 5 Section 1 4 22 3 Head calibration not performed Perform head calibration Refer to Chapter 5 Section 1 4 2 4 Carriage PCB defective Replace the Carriage PCB ASSY 5 Maintenance unit defective Replace the Maintenance unit 6 Head defective Replace the Head carriage unit 7 Main PCB defec...

Page 88: ...ect the Carriage flat cable 5 Ink supply tube not properly attached Reattach the Ink supply tube 6 CR encoder strip defective Replace the CR encoder strip User Check Carry out head cleaning Step Cause Solution 1 Foreign materials inside the CR guide rail Remove foreign materials 2 CR encoder strip stained Clean the CR encoder strip 3 Non discharge of ink from head Carry out the recommended purge p...

Page 89: ...fective Replace the Head carriage unit 6 Main PCB defective Replace the Main PCB ASSY User Check Check if the recording paper used is according to specifications Perform the printing position adjustment Step Cause Solution 1 Vertical print lines not aligned Adjust vertical print line alignment Refer to Chapter 5 Section 1 4 20 2 Head inclination is not adjusted Adjust the head inclination Refer to...

Page 90: ...ance unit stained Clean the Maintenance unit Refer to Section 4 3 2 in this chapter 2 Paper feeding correction not aligned Perform paper feeding correction Refer to Chapter 5 Section 1 4 17 Adjust the AMS06 Refer to Chapter 5 Section 1 4 32 3 Head inclination is not adjusted Adjust the head inclination Refer to Chapter 4 Section 2 4 4 Head calibration not performed Perform head calibration Refer t...

Page 91: ... Head defective Replace the Head carriage unit Step Cause Solution 1 Paper feeding correction not aligned Perform paper feeding correction Refer to Chapter 5 Section 1 4 17 Adjust the AMS06 Refer to Chapter 5 Section 1 4 32 2 Head inclination is not adjusted Adjust the head inclination Refer to Chapter 4 Section 2 4 3 Head calibration not performed Perform head calibration Refer to Chapter 5 Secti...

Page 92: ...disk and flushing guide Refer to Chapter 3 Section 1 5 Non discharge of ink from head Carry out the recommended purge procedures Refer to Recommended purge procedures in Chapter 5 Section 1 4 26 Purge Operation Maintenance mode 76 6 PF encoder disk defective Replace the PF encoder disk 7 Head defective Replace the Head carriage unit 8 Main PCB defective Replace the Main PCB ASSY Step Cause Solutio...

Page 93: ...ace the PF encoder disk 5 Main PCB defective Replace the Main PCB ASSY User Check Carry out head cleaning Perform the printing position adjustment Step Cause Solution 1 Vertical print lines not aligned Adjust vertical print line alignment Refer to Chapter 5 Section 1 4 20 2 Paper feeding correction not aligned Perform paper feeding correction Refer to Chapter 5 Section 1 4 17 3 PF encoder disk sta...

Page 94: ...r used is according to specifications Check if the recording paper is loaded correctly in the Paper tray Clean each roller by printing several blank sheets Clean the Platen Check if any paper fragments or other foreign materials remain inside the machine Step Cause Solution 1 Maintenance unit stained Clean the Maintenance unit Refer to Section 4 3 2 in this chapter 2 Foreign materials in the rever...

Page 95: ...ough machine operation If the same problem occurs follow each procedure in the order of the number described in the Step column in the tables below 4 4 1 Cannot print data User Check Check if USB cable or LAN cable is not broken Check if the correct product is selected when the interface switching device is in use Check the driver settings Reset to the factory default Refer to the User s Guide Ste...

Page 96: ...nection User Check Reset network settings Refer to the User s Guide Step Cause Solution 1 Wireless LAN PCB connector connection failure Reconnect the Wireless LAN PCB ASSY 2 Wireless LAN PCB defective Replace the Wireless LAN PCB ASSY 3 Main PCB defective Replace the Main PCB ASSY ...

Page 97: ...ective Replace the Panel PCB 1 Line LCD model 3 Control panel ASSY defective Replace the Control panel ASSY 4 Power cord defective Replace the Power supply PCB ASSY US CAN Replace the Power cord Outside US CAN 5 Power supply PCB defective Replace the Power supply PCB ASSY 6 Main PCB defective Replace the Main PCB ASSY Step Cause Solution 1 Panel harness connection failure Reconnect the Panel harne...

Page 98: ...ve foreign materials 2 Document pick up roller stained Clean the Document pick up roller 3 Document detection actuator out of place Set the Document detection actuator into place 4 ADF motor harness connection failure Reconnect the ADF motor harness 5 Document detection sensor harness connection failure Reconnect the Document detection sensor harness 6 Document pick up roller worn out Replace the ...

Page 99: ...support is not fewer than the specified amount Step Cause Solution 1 Foreign materials near the ADF slot Remove foreign materials 2 Upper document chute not properly attached Reattach the Upper document chute 3 ADF separation pad holder ASSY not properly attached Reattach the ADF separation pad holder ASSY 4 Document detection actuator out of place Set the Document detection actuator into place 5 ...

Page 100: ...t scanning position actuator out of place Set the Document scanning position actuator into place 6 Document feed roller 1 and 2 not properly attached Reattach Document feed roller 1 and 2 7 Document scanning position sensor defective Replace the Document scanning position sensor PCB 8 Scratched or damaged ADF internal parts Replace the ADF unit 9 Main PCB defective Replace the Main PCB ASSY Step C...

Page 101: ... Solution 1 Document separation roller worn out Replace the Document separate roller ASSY 2 Each paper feed roller worn out Replace the ADF unit Step Cause Solution 1 Document caught in the document scanning position actuator Set the Document scanning position actuator into place 2 Document scanning position sensor defective Replace the Document scanning position sensor PCB ASSY 3 ADF motor defect...

Page 102: ...lass or ADF glass Clean the Document pressure bar Step Cause Solution 1 White level correction data failure Carry out maintenance 55 2 CIS unit defective Replace the CIS unit 3 Main PCB defective Replace the Main PCB ASSY Scanning position failure Completely blank Vertical streaks Shades in the entire image Entire image is distorted The entire image is light Images are dark White vertical streaks ...

Page 103: ...tion 1 4 14 2 Document caught in the document scanning position actuator Set the Document scanning position actuator into place Step Cause Solution 1 Scanning start position out of alignment Adjust the scanning start position Refer to Chapter 5 Section 1 4 14 2 CIS unit defective Replace the CIS unit User Check Check if the contrast is set to Dark Step Cause Solution 1 White level correction data ...

Page 104: ... Reconnect the CIS flat cable 3 Damaged CIS flat cable Replace the CIS flat cable 4 CIS unit defective Replace the CIS unit 5 Main PCB defective Replace the Main PCB ASSY User Check Clean the Document cover glass or ADF glass Clean the Document pressure bar Step Cause Solution 1 Foreign materials are attached to the glass surface inside the document scanner unit Remove foreign materials 2 Foreign ...

Page 105: ...nt scanner unit 3 Scratched or damaged white reference film Replace the Document scanner unit User Check Clean the Document cover glass or ADF glass Clean the Document pressure bar Step Cause Solution 1 White level correction data failure Carry out maintenance 55 Refer to Chapter 5 Section 1 4 15 2 CIS unit defective Replace the CIS unit 3 Main PCB defective Replace the Main PCB ASSY Step Cause So...

Page 106: ...e then check if the error has been resolved Check that there is no source of noise around the machine Step Cause Solution 1 MJ PCB harness connection failure Check the MJ PCB harness connection and reconnect if necessary 2 Control panel ASSY defective Replace the Control panel ASSY 3 MJ PCB defective Replace the MJ PCB ASSY 4 CIS unit defective Replace the CIS unit 5 Main PCB defective Replace the...

Page 107: ...release the security lock Step Cause Solution 1 Panel harness connection failure Reconnect the Panel harness 2 Control panel ASSY defective Replace the Control panel ASSY 3 Power cord defective Replace the Power supply PCB ASSY US CAN Replace the Power cord Outside US CAN 4 Power supply PCB defective Replace the Power supply PCB ASSY 5 Main PCB defective Replace the Main PCB ASSY Step Cause Soluti...

Page 108: ...ialization check if the Ink cartridge is not set before the instruction to do so Step Cause Solution 1 Ink sensor flat cable connection failure Reconnect the Ink sensor flat cable 2 Each Ink cartridge sensor Ink remaining sensor Ink cartridge detection sensor or IC chip PCB defective Replace the Ink refill ASSY 3 Main PCB defective Replace the Main PCB ASSY ...

Page 109: ...he repaired portion but also that the harnesses are routed properly Also check that the other related portions function properly 9 Once the Head carriage unit prints it will start head locking operation after five seconds from the end of printing The head locking operation will take 5 to 10 seconds NEVER unplug the power cord before the machine completes the head locking operation doing so will ma...

Page 110: ...recommended that the dielectric voltage withstand test and continuity test be conducted After completing all repairs make sure to clean the flushing guide using a cleaner stick as shown in the illustration below before returning the machine to the user to prevent ink from spilling during transportation Flushing guide Cleaner stick ...

Page 111: ...3 3 Confidential 2 PACKING For Ink Cartridge Model 3_002L ...

Page 112: ...3 4 Confidential For Ink Tank Model 3_002L 1 ...

Page 113: ...TALOGUE TAPTITE CUP B TAPTITE BIND B TAPTITE BIND B M4x12 TAPTITE CUP S SCREW BIND TAPTITE CUP B M3x10 TAPTITE CUP S M3x6 SCREW BIND M3x6 TAPTITE BIND B M2 6x8 SCREW BIND M2x10 SCREW BIND M2 6x8 SCREW PAN SCREW PAN WASHER M4x8 DB ...

Page 114: ... 5 TAPTITE CUP B M3x10 1 0 50 0 10 5 1 Main PCB shield TAPTITE CUP S M3x6 2 0 35 0 05 3 5 0 5 Main PCB ASSY TAPTITE CUP S M3x6 1 0 35 0 05 3 5 0 5 Main PCB frame TAPTITE CUP S M3x6 1 0 35 0 05 3 5 0 5 MJ upper frame 3 TAPTITE CUP B M3x10 2 0 40 0 10 4 1 MJ PCB ASSY 3 TAPTITE CUP S M3x6 2 0 35 0 05 3 5 0 5 Power supply unit TAPTITE CUP B M3x10 1 0 40 0 10 4 1 TAPTITE CUP S M3x6 1 0 35 0 05 3 5 0 5 ...

Page 115: ... Lubricant Type Manufacturer Lubrication Point Lubrication Amount per Point FLOIL BG1319 Kanto Kasei Head carriage unit 2 1 mm diameter ball FLOIL BG 10KS Kanto Kasei Platen 3 1 mm diameter ball Paper ejection roller ASSY 1 1 mm diameter ball Paper pull in roller holder ASSY 2 1 mm diameter ball 3_080L Apply grease here Apply grease here ...

Page 116: ...3 8 Confidential Platen Paper ejection roller ASSY Paper pull in roller holder ASSY 3_081L Apply grease here Apply grease here bottom Apply grease here 3_082L Apply grease here 3_083L Apply grease here ...

Page 117: ...3 9 Confidential 6 OVERVIEW OF GEARS ADF drive gear 1 LEG777 Separation roller gear external 2 LEG779 Document feed roller 1 gear 3 LEG780 Idle gear 63 4 LEG781 Document feed roller 2 gears 3_009 ...

Page 118: ...r harness 1 Document detection sensor harness 1 ADF FG wire 1 Have the Document detection sensor harness 1 and Document scanning position sensor harness 1 pass through the inside of the Cable guide Have the ADF motor harness 1 Document scanner motor harness and ADF FG Wire 1 pass through the outside of the Cable guide Cable guide Document scanner FG wire Cable guide Cable guide Cable guide Documen...

Page 119: ...3 11 Confidential 2 CIS flat cable 3_006L CIS flat cable Cable guide Cable guide Flat core ...

Page 120: ...detection sensor harness Document scanning position sensor harness 3_071 Document detection sensor harness Cable guide Cable guide Document detection actuator ADF unit bottom Rear 3_073 ADF unit Document scanning position sensor PCB ASSY Cable guide ADF motor harness Document detection sensor harness ADF FG wire Document scanning position sensor harness ADF harness ASSY Document scanning position ...

Page 121: ...z as shown above 5 Lower cover upper left side PF Registration sensor harness ASSY Power supply harness Carriage motor harness Paper feed motor harness 3_007L Power supply harness Main PCB ASSY Power supply harness Paper feed motor harness PF registration sensor harness ASSY Carriage motor harness Paper feed motor harness PF registration sensor harness ASSY Carriage motor harness x part y part z p...

Page 122: ... 3_084L Power supply PCB Power cord Power supply harness Power supply shield PS PCB insulator Lower power supply frame 200V 100V 3_085L Power supply shield Power supply PCB Cable guide Power cord Ferrite core Cable guide Power supply harness 200V Ferrite core FG wire ...

Page 123: ...port plate Carriage flat cable 3_008L Flat core Lower cover Tube support wire Bent part Carriage flat cable Tube support plate Tube Cable guide Cable guide Boss Tube Cable guide Cable guide Tube Cable guide Rear Front Cable guide ...

Page 124: ...Make sure that all of the four Ink supply tubes are routed in front of the guide boss as shown above 8 Tube support plate and Head carriage unit Top Ink supply tubes 3_009L Lower cover Sponge Tube clamp 1 Tube clamp 2 Black Yellow Cyan Magenta Black Magenta Cyan Yellow Tube support wire elbow Tube support plate Tube guide Rear 3_010L Head joint spring Head carriage unit Ink supply tubes Head joint...

Page 125: ...harness in x as shown above 9 Lower cover upper right side Purge cam switch harness Carriage motor harness Speaker harness Ink cartridge cover sensor harness 3_011L x part Purge cam switch harness Speaker harness Ink cartridge cover sensor harness Carriage motor harness ...

Page 126: ...ge motor harness Speaker harness Ink cartridge cover sensor harness 3_012L Lower cover Carriage motor Purge cam switch harness Ferrite core of Carriage motor harness Carriage motor harness Right Ink cartridge cover sensor harness Ink cartridge cover sensor ASSY Speaker harness ...

Page 127: ...ess Paper feed motor harness 3_013L CR guide rail PF encoder sensor PCB ASSY PF encoder disk PF Registration sensor harness ASSY Paper feed motor harness PF encoder sensor harness Registration sensor harness PF Registration sensor harness ASSY Ferrite core Paper feed motor Part A Part A Paper feed motor harness Registration sensor harness ...

Page 128: ...3 20 Confidential 12 Lower cover rear side Registration sensor harness 3_014L Cable guide Registration sensor PCB Registration sensor harness Registration sensor holder Registration sensor harness ...

Page 129: ...The entire lower cover 3_015L Ink supply tubes Purge cam switch harness Speaker harness Power supply harness Paper feed motor harness Carriage motor harness PF Registration sensor harness Ink cartridge cover sensor harness ...

Page 130: ...ADF top cover center 15 10 1 For models with ADF 2 For models without ADF 9 9 Document scanner sensor 15 15 9 6 Document detection sensor PCB ASSY 15 20 9 16 Ink absorber felt For Ink refill ASSY 5 5 9 18 PF encoder disk PF encoder sensor PCB ASSY 10 15 Ⓑ 9 22 Maintenance unit Ink absorber felt For Maintenance unit 15 20 9 19 Carriage motor ASSY 10 10 9 26 Registration sensor PCB ASSY 45 40 9 3 CR...

Page 131: ...a files the user needs to perform the procedure below as many times as necessary Tip If there are both color and monochrome files to be transferred the monochrome data will be transferred first If the receiving machine does not support color data the sending machine will not be able to transfer color data and will receive an error Transferring fax data to another fax machine Operating Procedure 1 ...

Page 132: ...Memory Receive Press OK key 5 Press or to choose PC Fax Receive Press OK key 6 The LCD shows the message Run PC Fax on your computer Press OK key 7 Windows XP Windows Vista and Windows 7 From your PC s Start Menu select All Programs Brother Model Name MFC XXXX PC FAX Receiving Receive Windows 8 From your PC s Brother Utilities click the drop down list and select your model name if not already sele...

Page 133: ...ing Power cord for 200V models Telephone line cord USB interface cable when connected External telephone line modular jack when connected When not connected remove the EXT cap 2 Remove the Paper tray ASSY 3 Ink Cartridge Model only Remove the Ink cartridge and attach the Protective part 7 1 3_016L Telephone line cord EXT cap Paper tray ASSY 3_017L Protective part ...

Page 134: ...ear Cover 1 Open the Jam clear cover 2 Lightly push the right edge of the Jam clear cover viewed from the rear inwards using a flathead screwdriver release the boss then release the Jam clear cover 3_018L Jam clear cover Rear Boss ...

Page 135: ...t ink from leaking from the Ink supply tube and staining the machine Note When replacing the Head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables During the removal or installation job for the Head carriage unit take care not to contaminate the CR encoder strip or PF encoder disk with ink or greas...

Page 136: ...rriage unit to the position indicated in the figure 4 Unplug the Power cord from the electrical outlet 5 Support the Document scanner unit by hand pull the hook at the rear end of the Scanner cover damper to the front and remove the damper from the Document scanner unit Note When the Jam clear cover is not removed in 9 2 open it first 3_020L Head carriage unit Pull in feed roller gear 3_021L Hook ...

Page 137: ...3 29 Confidential 6 Turn the Scanner cover support upright and pull it out upward 3_022L Scanner cover support Document scanner unit ...

Page 138: ...ly inserting a flathead screwdriver Next release tab then while moving it to the left release hook Note Follow the order illustrated below when removing the Harness cover Not doing so may damage the Upper cover hooks ձ յ ղ ճ մ 3_023L Document scanner unit Tab Harness cover Upper cover ...

Page 139: ...the left end of its travel by hand to a position where the entire Head carriage unit can be seen 9 Release the four latches with the mark on the Head cover and then remove the Head cover 3_024L Head carriage unit 3_025L Head cover Tab Latch Latch Latch ...

Page 140: ...ghtly raise the Carriage PCB Next remove the Carriage flat cable from the Cable guide of the Head carriage unit refer to the illustration in page 3 39 and release the boss from the opening in the film refer to the illustration below 12 Take the Carriage PCB ASSY out of the Head carriage unit and put it on the Upper cover in front of the Head carriage unit 3_026L Head carriage unit Lock spring Carr...

Page 141: ...maining on the section where the Head joint was mounted with a clean lint free cloth 15 Remove the Head joint rubber that is a part of the Head carriage unit but may come off with the Head joint and put it on a clean vinyl sheet while taking care not to contaminate it Assembling Note Make sure that all of the four Ink supply tubes are routed in front of the guide boss as shown above 3_027L Head ca...

Page 142: ...r pulley and the Idle pulley Note When removing the CR timing belt do not touch the CR encoder strip or the lubrication area on the Engine unit with your hands or with the CR timing belt 3_028L Head carriage unit Idle pulley holder Idle pulley Upper cover Carriage motor pulley CR encoder strip Idle pulley holder CR timing belt Idle pulley spring Idle pulley CR timing belt Ink supply tube ...

Page 143: ... bundle on the Head carriage unit 19 Move the Head carriage unit to the left side until it meets the two CR guide rail notches 20 Remove the Encoder lock by turning it 90 degrees 3_029L Head carriage unit CR timing belt Encoder lock CR guide rail Notches Encoder lock Hook ...

Page 144: ...it Note Do not touch the head nozzles the printing ends or ink supply ports to which Ink supply tubes are connected of the print head Doing so will not only stain your hands with ink but also damage the nozzles and supply ports If you accidentally touch them perform head cleaning 22 Remove the CR timing belt from the Head carriage unit 3_030L Notches Head carriage unit CR timing belt CR guide rail...

Page 145: ...formance of the head Assembling Note Mount the Head carriage unit using the following steps 1 When mounting a new Head carriage unit apply lubricant to the unit as specified in Section 5 of this chapter 2 Insert the CR timing belt into the Head carriage unit with the belt teeth positioned on the inside Confirm that the belt is fitted under the latches 3_031L Latch Head casing upper Joint cap Head ...

Page 146: ...age 3 36 4 Attach the encoder lock Make sure that the encoder lock latch is under the encoder 5 Slide the Head carriage unit by hand to check if it moves smoothly 6 Release the bound CR timing belt and attach it to the Idle pulley on the left edge first Then while pressing the Idle pulley holder to the right attach the belt to the Carriage motor pulley on the right edge Refer to page 3 34 7 Slide ...

Page 147: ...ach the Head cover 13 When mounting a new Head carriage unit apply lubricant on the sliding surface CR guide rail and CR frame on top of the Engine unit as specified in Section 5 of this chapter 14 Check if the CR encoder strip and PF encoder disk are free of grease and ink If they are stained with grease or ink replace them 15 Slide the Head carriage unit by hand to check if it moves smoothly to ...

Page 148: ...le is not damaged at its end or short circuited Insert the flat cable straightly After it is inserted confirm that the cable is not skewed 2 Remove the CIS flat cable from the Cable guide 3 Remove the TAPTITE CUP S M3x6 screws and disconnect the Document scanner FG wire and ADF FG wire 1 3_036L CIS flat cable Document scanner unit Flat core Upper cover Document scanner FG wire ADF motor harness 1 ...

Page 149: ...nt scanning position sensor harness 3 wire 1 Document detection sensor harness 3 wire 1 Document scanner motor harness 4 wire 3_091L Document detection sensor harness ADF FG wire Document scanner FG wire Document scanning position sensor harness CIS flat cable Document scanner motor harness ADF motor harness ...

Page 150: ...the Document scanning position sensor harness and Document detection sensor harness and then route the Document scanner FG wire Document scanner motor harness ADF motor harness 1 and ADF FG wire 1 Refer to the figure in Section 7 1 of this chapter 3_037L Upper cover Document scanner FG wire CIS flat cable Document scanner unit Document scanning position sensor harness 1 Document scanner motor harn...

Page 151: ...s 3_038L CIS flat cable Document scanner unit Document scanner FG wire ADF motor harness 1 Document detection sensor harness 1 Document scanning position sensor harness 1 Document scanner motor harness ADF FG wire 1 ADF unit 1 Document cover ASSY 2 1 For models with ADF 2 For models without ADF ...

Page 152: ...nit insert a 2 to 3 cm thick magazine or paper bundle in between to ensure the movement of harnesses Do not place objects that can scratch or stain the Document cover glass 9 Turn the ADF hinge slightly and remove it from the ADF unit 1 or from the Document cover ASSY 2 3_054 ADF hinge Latch ADF hinge ADF unit 1 Document cover ASSY 2 Document scanner unit 1 For models with ADF 2 For models without...

Page 153: ...Document scanner unit 2 Remove the six screws of the TAPTITE CUP B M3x10 Assembling Note When mounting the Document scanner top cover tighten the screws in the following order 3_055 Document scanner unit CIS flat cable TAPTITE CUP B M3x10 Document scanner motor harness Document scanner FG wire Ԙ Ԝ ԙ Ԛ ԝ ԛ 3_056 Front Rear Right Left ...

Page 154: ...ller holder R Assembling Note When attaching the CIS roller holder R fit the projection into the lower side of the CIS unit 3_057 Document scanner top cover Document scanner bottom cover CIS roller holder R CIS roller holder F CIS unit Document scanner motor harness Document scanner FG wire Right Front 3_058 CIS unit CIS roller holder R Projection ...

Page 155: ...e from the CIS unit 8 Peel off the double sided tape of the reverse side of the CIS flat cable from the CIS carriage 9 Remove the CIS flat cable from the Document scanner bottom cover Note Once removed the double sided tape will become unusable and will have to be replaced by a new tape 3_059 CIS flat cable CIS unit Document scanner bottom cover Double sided tape CIS carriage Right Front ...

Page 156: ...ace of the CIS flat cable r r r r r r r r r 3_060 Double sided tape position Mountain fold Valley fold Folding Instruction CIS unit side UL notation printing surface Double sided tape affixed on the reverse side Main unit side Double sided tape UL notation printing surface Main unit side UL notation printing surface Unit mm CIS unit side Do not allow your fingers to touch the pasting portions to t...

Page 157: ...the CIS carriage without any bending Document scanner bottom cover CIS flat cable Main unit side Install the CIS flat cable in the following order and adjust the bend of the cable in the location marked by the dotted circle Double sided tape Double sided tape Double sided tape CIS flat cable CIS carriage The pasting portions to the CIS carriage have low adherence property Firmly press on it three ...

Page 158: ...pressing the three latches of the document sponge ASSY inwards 3 Release the two hooks of the Document sponge ASSY and remove it from the ADF unit ADF top cover center 4 Release three hooks and remove the ADF top cover center from the ADF unit 3_062 Hook Document sponge ASSY ADF unit Latch Latch Latch Front Rear Left 3_063 ADF unit Hook ADF top cover center Rear Front Left ...

Page 159: ...rt 5 Using a flathead screwdriver release four hooks of the ADF top cover front and remove it from the ADF unit 6 Remove the ADF document support 3_064 Hook Hook ADF top cover front ADF unit Front 3_065 Boss Boss ADF document support ADF unit Rear Front Left ...

Page 160: ...en mounting the ADF top cover rear fit the hook first before pushing the cover in place ADF cover ASSY 8 Turn the ADF unit right side up 9 Remove the two screws of the TAPTITE CUP B M3x10 and remove the Upper document chute from the ADF unit 3_066 Latch Hook ADF top cover rear TAPTITE CUP B M3x10 ADF unit Latch Rear Latch 3_067 ADF unit Upper document chute TAPTITE CUP B M3x10 ...

Page 161: ...the ADF separation pad holder and its spring Note Be careful not to let the spring to fly out Assembling Note Insert the spring first into the opening then attach the ADF separation pad holder 3_068 Upper document chute ADF cover ASSY 3_086L ADF separation pad holder Spring ADF cover ASSY ...

Page 162: ...the lock arm and take out the Document detection sensor PCB ASSY Disconnect the Document detection sensor harness from the Document detection sensor PCB Assembling Note Press down the Document detection actuator and install the Document detection sensor PCB 3_087L Document detection sensor PCB ASSY Documentdetection sensor harness Lock arm Cable guide Lock arm ADF unit Cable guide ...

Page 163: ...ront end of the Document scanning position sensor PCB ASSY from the lock arm and take out the Document scanning position sensor PCB ASSY Disconnect the Document scanning position sensor harness from the PCB 3_072 Document scanning position sensor PCB ASSY ADF harness ASSY Document scanning position sensor harness red Lock arm ADF unit Rear ...

Page 164: ...l out the Document separation roller gear outside by turning it 18 Release the latch and Document feed roller 2 gear 19 Remove all bearings from Document feed roller 1 and 2 Assembling Note Attach the gears as shown in Section 6 in this chapter 3_074 ADF back cover ADF unit Boss Hook Hook Hook Hook TAPTITE CUP B M3x10 Front Left 3_075 ADF unit Latch Latch Document separation roller gear outside Be...

Page 165: ... the LF1 support plate by sliding it to the rear 24 Release the 2 tabs of the Document separate roller ASSY and remove it from the ADF unit Assembling Note Before installing the Document separate roller ASSY to the ADF unit refer to Section 5 in this chapter and apply the specified lubricant to all roller shafts 3_077 Pinch roller ADF unit Document scanning position sensor holder ASSY Document fee...

Page 166: ...ide and then pull out the Control panel ASSY upwards Note The Control panel ASSY is connected to the machine by harnesses Do not attempt to pull it away from the main unit Assembling Note After installing the control panel ASSY in the upper cover confirm that there is no gap between the front ends of the control panel ASSY and the upper cover Rubber Key Model 4 Unplug the panel harness from the Ma...

Page 167: ...ntrol panel 7 Unlock the LCD flat cable connector and disconnect it Note After disconnecting the LCD flat cable check if the cable is not damaged at its end or short circuited Insert the LCD flat cable straightly After it is inserted confirm that the cable is not skewed 8 Remove the Rubber key from the Printed panel cover 3_040L Control panel base Latch Front center cover Hook Hook Latch Latch 3_0...

Page 168: ... and two hooks and remove the LCD unit ASSY from the LCD holder 10 Release the four latches and remove the LCD holder from the Printed panel cover 3_042L LCD holder LCD unit ASSY Printed panel cover Hook Hook Latch Latch Latch Latch Latch Latch ...

Page 169: ... are not at an angle 5 Remove the screw of the TAPTITE CUP S M3x6 and remove the FG wire from the cable guide Assembling Note Route the FG wire along the cable guide marked by the dotted circle as shown above 6 Remove the two screws of the TAPTITE CUP B M3x10 release the 2 bosses and remove the bottom panel cover 7 Release two bosses and remove the control panel ASSY 3_088L Cable guide TAPTITE CUP...

Page 170: ...insert your hand inside the aperture on top of the Platen Doing so might stain or damage the CR encoder strip inside 4 Slightly lift the front end of the Lower cover and fully open the Ink cartridge cover Remove the Cover arm from the Lower cover by bending it to the left then remove it downwards from the left and right boss of the Lower cover 3_043L TAPTITE BIND B M4x12 Upper cover Boss Lower cov...

Page 171: ...Be careful not to deform the PF encoder disk Fit the hook on the inside of the Upper cover to the groove on the Lower cover When attaching the Ink cartridge cover lift the left and right boss up from the bottom while the cover is fully open and fit it to the Lower cover Set it on the slit on the Lower cover while pushing the Cover arm downward Refer to the illustration on the previous page 9 9 Doc...

Page 172: ...N PCB ASSY from the Main PCB ASSY 2 Remove the Gasket from the Wireless LAN PCB ASSY Note When removing the Wireless LAN PCB ASSY do not hold the tape on the top of the ASSY Assembling Note Make sure to attach the Gasket to the Wireless LAN PCB ASSY 3_045L Gasket Wireless LAN PCB ASSY Lower cover Main PCB ASSY ...

Page 173: ...nd flat cables from the Main PCB ASSY Note Make sure that the Main PCB ASSY is screwed in place while connecting and disconnecting harnesses and flat cables After disconnecting the flat cables check that each cable is not damaged at its end or short circuited Insert the flat cable straightly After it is inserted confirm that the cable is not skewed 3_046L PF Registration sensor harness ASSY 7 wire...

Page 174: ...f the TAPTITE CUP S M3x6 and remove the Main PCB ASSY 4 Remove the USB ground plate Assembling Note When the Main PCB ASSY is replaced make adjustments by following Chapter 4 1 IF YOU REPLACE THE MAIN PCB ASSY 3_047L TAPTITE CUP S M3x6 USB ground plate Main PCB ASSY Main PCB shield TAPTITE CUP S M3x6 TAPTITE CUP S M3x6 ...

Page 175: ...e the MJ PCB ASSY and the MJ lower frame from the Lower cover 3 Remove the two screws of the TAPTITE CUP S M3x6 and remove the MJ PCB ASSY from the MJ Lower frame Assembling Note When installing the MJ PCB make sure that the sponge is attached 3_048L TAPTITE CUP B M3x10 MJ upper frame TAPTITE CUP S M3x6 MJ PCB ASSY MJ lower frame Lower cover Sponge TAPTITE CUP S M3x6 ...

Page 176: ...ly unit in the Lower cover route the Power supply harness towards the U shaped notch on the Lower power supply frame refer to the illustration above After installing the Power supply unit in the Lower cover make sure that the Power supply unit s lock x is fitted into the latch y of the Lower cover After installing the Power supply unit route the Power supply harnesses as shown in the figure in Sec...

Page 177: ...Power supply harness from the Power supply PCB 8 Remove the PS PCB insulator from the Lower power supply frame 9 Remove the three screws of the TAPTITE CUP S M3x6 and remove the Power supply PCB from the Lower power supply frame 3_090L Power cord bushing Power cord holder Power supply shield Slit Power supply PCB Stopper Power supply harness Lock Stopper Lower power supply frame SCREW PAN WASHER M...

Page 178: ...ront end into the Lower power supply frame rib and fix the top slits in place by locking the Lower power supply frame 3_091 Power supply shield Lock Power supply harness Lower power supply frame front rib Put the front end of the Power supply shield into the inside of the front rib of the Lower power supply frame Lower power supply frame Power supply shield Lowerpower supply frame stopper Left ...

Page 179: ...emove the Carriage PCB ASSY from the Head carriage unit 1 Remove the MJ PCB flat cable spacer 2 Remove the Carriage flat cable from the Lower cover together with the Flat core Note When replacing the Carriage PCB ASSY remove the Flat core from the old cable and attach it to the new cable 3_050L Carriage PCB ASSY Carriage flat cable Flat core Lower cover MJ PCB flat cable spacer ...

Page 180: ...age flat cable as shown in the figure of Section 7 5 in this chapter 3_051L Head carriage unit Lock spring Carriage PCB ASSY Head flat cable Carriage flat cable Remove by pulling the lock Carriage PCB ASSY Opening Film Upper cover Boss Head flat cable Head carriage unit Carriage PCB ASSY ...

Page 181: ...be guide on top of the Tube support plate take out the sponge and remove it from the Tube support wire 3 Take out the Ink absorber box from the Lower cover Tip When the Main PCB ASSY has not been removed disconnect the Ink sensor flat cable from the Main PCB ASSY 4 Remove the Ink sensor flat cable from the Lower cover 5 For Ink tank models only Slightly slide the Ink refill ASSY to the rear with t...

Page 182: ...aching the tube clamps to the Ink supply tubes view the machine from the front attach the right tube clamp 1 to magenta bind cyan and yellow attach the left tube clamp 2 to black and bind yellow and cyan refer to the illustration on the previous page 3_052L Ink absorber box Ink refill ASSY Ink supply tubes Ink sensor flat cable Head joint Ink cartridge detection sensor PCB Ink remaining sensor fla...

Page 183: ...in the previous page without overlapping Next set it into the sponge and route it to the Tube support wire elbow Attach the Head joint to the Head carriage unit using the joint spring as shown below Make sure that all of the four Ink supply tubes are routed in front of the guide boss 3_053L Head carriage unit Head joint spring Head joint Head joint rubber Ink supply tubes Upper cover Carriage flat...

Page 184: ...e main Drain tube and Air vent tube to the Ink absorber box connect the Air vent tube to the upper port and the main Drain tube to the lower port of the box Connecting them the other way around will cause a large amount of ink to overflow during purging Be careful not to connect the main Drain tube and Air vent tube to the Ink absorber box at an angle Doing so will cause the tube to get disconnect...

Page 185: ...row shown below Remove it after aligning the left end square opening with the boss shape of the strip support Note Be careful not to damage the CR encoder strip If the strip is stained or damaged replace it with a new one 3 Detach the Encoder strip spring Assembling Note Attach the CR encoder strip with the end with the mark on the right Carriage motor side and the mark facing upward Refer to the ...

Page 186: ...and right end of the Encoder strip guard film from the hook 5 Rotate the Encoder strip guard film in the direction of the arrow shown below Remove it after aligning the right end square opening with the boss shape of the strip support 6 Detach the Guard film spring 3_056L Encoder strip guard film Guard film spring Strip support Strip support CR frame ...

Page 187: ...ation sensor harness ASSY wiring 3 Remove the screw of the SCREW BIND M2x10 then remove the PF encoder sensor PCB ASSY Assembling Note It is more convenient to use a spatula when attaching the PF encoder disk to the Paper feed roller gear L Wear clean gloves to protect the disk surface from dust or fingerprints 3_057L Encoder PCB support PF encoder sensor PCB ASSY SCREW BIND M2x10 PF encoder disk ...

Page 188: ...hrough the opening on the Tube support plate by using a flathead screwdriver and then remove the Tube support plate from the Lower cover sliding it to the left 2 Remove the Carriage motor harness wiring 3_058L Boss Tube support plate Carriage motor harness Opening ...

Page 189: ...prings and two screws of the TAPTITE CUP B M3x10 and remove the CR frame Assembling Note Make sure that the Release levers L R are on your side 3_059L TAPTITE CUP B M3x10 CR frame CR frame spring R CR frame spring L Release lever R Release lever L ...

Page 190: ... Confidential 4 Remove the two screws of the SCREW BIND M3x6 from the CR frame and remove the Carriage motor and Motor bracket from the CR frame 3_060L SCREW BIND M3x6 Motor bracket Carriage motor CR frame ...

Page 191: ...ote When the Flushing box is replaced without replacement of the Main PCB ASSY reset the flushing count as described in Chapter 4 1 12 Reset Purge and Flushing Counts Maintenance mode 80 It is also recommended that the Ink absorber box be replaced and the purge count be reset as necessary since the purge count may approach the upper limit 3_061L Flushing base Flushing box Hook ...

Page 192: ... screws of the TAPTITE CUP B M3x10 and two screws of the SCREW BIND M3x6 remove the two CR guide rail springs and then remove the CR guide rail 3_062L CR guide rail spring CR guide rail spring CR guide rail TAPTITE CUP B M3x10 SCREW BIND M3x6 SCREW BIND M3x6 ...

Page 193: ...ay not be pulled straight up depending upon the position of the black bushing Rotate the bushing to the proper position and pull it out 4 Remove the two screws of the SCREW BIND M2 6x4 and remove the Paper feed motor from the Paper feed motor frame 3_063L Paper feed motor frame ASSY Bushing Paper feed motor harness 3_064L Paper feed motor frame Paper feed motor SCREW BIND M2 6x4 ...

Page 194: ...nit 1 Remove the Purge cam sensor harness wiring 2 Remove the Maintenance unit 3 Remove the Ink absorber felt for the Maintenance unit 3_065L Purge cam sensor harness 3_066L Maintenance unit Ink absorber felt for the Maintenance unit Rear ...

Page 195: ...rough the tension block in advance 2 Push the Release levers backward 3 Remove the right and left bearings from the bosses by using a flathead screwdriver and turn it in the direction of the arrow 4 Remove the Paper feed roller 3_067L Paper ejection roller belt Tension block 3_068L Paper feed roller Boss Boss Release lever Release lever ...

Page 196: ...e the rear end of the Platen ASSY and then remove it Assembling Note Make sure that the Platen springs are not folded or turned down 2 Remove the two Platen springs from the Platen 3_069L Platen 3_079L 3_070L Platen spring Platen Platen spring ...

Page 197: ... remove the Stopper rings 3 Release the hook and then remove the bearing R 4 Release the hook of the bearing L and then remove the Release lever and Paper ejection roller ASSY 3_071L Release lever Paper ejection roller ASSY Paper ejection support spring R Latch Hook Bearing L Stopper ring Paper ejection support spring L Bearing R Hook ...

Page 198: ...g Note Attach the Side frame L under the Earth plate 2 Remove the Registration sensor harness wiring 3 Remove the screws of the TAPTITE CUP B M2 6x8 and remove the Registration sensor PCB ASSY 3_072L TAPTITE CUP B M3x10 Side frame L Earth plate Side frame L 3_073L Registration sensor PCB ASSY TAPTITE BIND B M2 6x8 Registration sensor harness ...

Page 199: ...e Cover Sensor ASSY 1 Release the wiring of the Ink cartridge cover sensor ASSY 2 Release the latch using a flathead screwdriver and take out the Ink cartridge cover sensor ASSY from the front right side of the Lower cover 3_074L Support arm Registration sensor holder Registration sensor PCB ASSY Hook Registration sensor harness 3 075L Ink cartridge cover sensor ASSY Latch Latch Lower cover ...

Page 200: ...out from the bottom of the Lower cover 2 Put the latch outward and pull the Paper pull in roller R out 3 Pull it out rotating the Paper pull in roller L 3_076L Lower plate TAPTITE CUP B M3x10 TAPTITE CUP B M3x10 Lower cover bottom 3_077L Latch Paper pull in roller L Paper pull in roller R Paper pull in roller holder ASSY ...

Page 201: ...eed to be replaced with a new one Assembling Note When attaching a new Base pad to the Paper tray align the front end of the pad with the front end of the depression and the left and right position with the center of the depression as shown above 3_078L Base pad Depression Base pad Paper tray Align the Base pad edge with the front end of the depression this line at the bottom of the Paper tray Pap...

Page 202: ...Purge and Flushing Counts Maintenance mode 80 1 13 Creating of Head Calibration Data and Writing it into Flash ROM Maintenance mode 02 1 14 Check Scanning and Printing Requirements 1 USB cable 1 piece 2 Create a temporary folder in the PC s C drive Windows XP or later 3 Service setting tool brusbsn zip Make a copy of the Service setting tool in the temporary folder in the C drive Decompress the fi...

Page 203: ...the firmware 1 Turn on the machine Switch the machine to the maintenance mode 2 Connect the machine to your PC using a USB cable 3 On the PC run filedg32 exe 4 Drag and drop the firmware e g lz00001_a pjl onto the Brother Maintenance USB Printer driver icon in the filedg32 window Note Run the firmware file after extracting it The file extension is exe which means it s a self extracting file Double...

Page 204: ...e power key once to display the following pattern 2 Within three seconds after the above pattern appears hold down the power key for approximately two seconds to display the following pattern 3 Within three seconds after the above pattern appears press the power key once to display the following pattern 4 Within three seconds after the above pattern appears press the power key twice to display the...

Page 205: ...n three seconds after the above pattern appears hold down the power key for approximately two seconds to display the following pattern 3 Within three seconds after the above pattern appears press the power key once to display the following pattern 4 Within three seconds after the above pattern appears press the power key twice to display the following pattern 5 Within three seconds after the above...

Page 206: ...to display the following pattern 3 Within three seconds after the above pattern appears press the power key once to display the following pattern 4 Within three seconds after the above pattern appears press the power key twice to display the following pattern 5 Within three seconds after the above pattern appears press the power key three times to display the following pattern Then the following p...

Page 207: ... of the Equipment s Log Maintenance mode 80 The serial number can also be set with the service setting tool BrUsbSn exe The serial number setting procedure is given below 1 Turn the machine on and switch it to the maintenance mode 2 Connect the machine to your PC using a USB cable 3 On the PC run the service setting tool BrUsbSn exe to display the following window 4 In Product Category select 1 In...

Page 208: ...e USB Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer driver icon 3 Click Properties The Brother Maintenance USB Printer Properties window appears as shown below ...

Page 209: ...ey 9 Wait for the confirmation screen of the serial number entered to appear then click Yes 10 Use Maintenance mode 80 to display the serial number and check that the entered data is correct 1 6 Update the Head Property Data Maintenance mode 68 Update the head property data referring to Chapter 5 Section 1 4 22 1 7 Adjust the Touch Panel Maintenance mode 78 only for models with a touch panel Refer...

Page 210: ...ing Maintenance mode 66 for details on the execution 1 12 Reset Purge and Flushing Counts Maintenance mode 80 Replace the Ink absorber box and Flushing box and reset the purge and flushing counts by following the steps below 1 Switch the machine to the maintenance mode 2 Enter the 8 and 0 3 Press the key several times until the purge or flushing count appears on the LCD 4 Enter the 2 7 8 3 in this...

Page 211: ... Print Lines Software Correction for Inclination Corrugation Ruled Lines Refer to Chapter 5 1 4 20 Adjustment of Vertical Print Lines Software Correction for Inclination Corrugation Ruled Lines Maintenance mode 65 when checking the test pattern Margin adjustment in borderless printing Refer to Chapter 5 1 4 21 Margin Adjustment in Borderless Printing Maintenance mode 66 when checking the test patt...

Page 212: ...Check Printing 2 10 Obtain machine information instruction to the end user Requirements 1 USB cable 1 piece 2 Create a temporary folder in the PC s C drive Windows XP or later 3 Service setting tool brusbsn zip Make a copy of the Service setting tool in the temporary folder in the C drive Decompress the file and execute brusbsn exe by double clicking on it 4 Download utility FILEDG32 EXE Make a co...

Page 213: ...r refill enough ink Close the Ink cartridge cover 2 Carry out a purge operation with maintenance code 76 using the steps below 1 In the initial stage of the maintenance mode enter the 7 then 6 The printer displays CLEANING ALL on the LCD 2 Enter 4 then the Mono Start key to perform the initial purge Perform a purge operation and supply new ink to the ink supply tube and the print head 2 3 Check He...

Page 214: ... in the diagram below Note Perform the adjustment by moving the Head carriage unit to the left edge which is the adjusted position If you adjust it to another location the CR frame may be subjected to strain 4 Close the Document scanner unit 5 Save incline_BHmini13_low prn to your PC 6 Print the test patterns on an A4 or Letter size paper by opening Filedrgs on your PC and dragging dropping the ab...

Page 215: ...ter clockwise 2 Close the document scanner unit and print the test pattern for inclination adjustment again in the same manner as Step 6 3 Perform Chapter 5 1 4 19 Move of the Head Carriage Unit to the Adjustment Position Maintenance mode 63 to move the Head carriage unit to an adjusted position Open the document scanner unit 4 Check the block number with the least uneven printing within the confi...

Page 216: ...corrugation ruled lines 2 6 Update the Paper Feeding Correction Values Maintenance mode 58 Refer to Chapter 5 1 4 17 Updating of Paper Feeding Correction Value Maintenance mode 58 for details on the execution 2 7 Margin Adjustment in Borderless Printing Maintenance mode 66 Refer to Chapter 5 1 4 21 Margin Adjustment in Borderless Printing Maintenance mode 66 for details on the execution 2 8 Write ...

Page 217: ...ing systems other than Windows 8 On the user computer click Start Settings Printers to display the Printers window Right click the Brother Printer driver icon and click on Properties from the pull down menu After clicking Properties the Properties dialog will open Click on Print Settings Windows 8 On the user computer click Settings Control Panel Devices and Printers From the printer driver s pull...

Page 218: ...it Refer to APPENDIX 3 INSTALLING THE MAINTENANCE DRIVER for details on the installation 5 Color test chart CTC 001 3 1 Set the CIS Type Maintenance mode 59 Refer to Chapter 5 1 4 18 Checking of CIS Travel and Specifying of CIS Type Maintenance mode 59 for details on the execution After execution install the firmware in Section 1 3 when PLS UPDATE PROG is displayed on the LCD 3 2 Acquire Black and...

Page 219: ...4 1 Adjust the Touch Panel Maintenance mode 78 only for models with a touch panel Refer to Chapter 5 1 4 28 Adjust the Touch Panel Maintenance mode 78 for details on the execution 4 2 Operational Check of the LCD Maintenance mode 12 Refer to Chapter 5 1 4 7 Check LCD operation Maintenance mode 12 for details on the execution 4 3 Check the Operation of the Control Panel Keys Maintenance mode 13 Ref...

Page 220: ...USHING BOX Operations 5 1 Reset Purge and Flushing Counts Maintenance mode 80 Requirements None 5 1 Reset Purge and Flushing Counts Maintenance mode 80 Refer to 1 12 Reset Purge and Flushing Counts Maintenance mode 80 in this chapter for details on the execution ...

Page 221: ...t of Software Correction for Inclination Corrugation Ruled Lines Maintenance mode 65 6 3 Update the Paper Feeding Correction Values Maintenance mode 58 6 4 Margin Adjustment in Borderless Printing Maintenance mode 66 6 5 Check Printing Requirements 1 USB cable 1 piece 2 Create a temporary folder in the PC s C drive Windows XP or later 3 Download utility FILEDG32 EXE Make a copy of the download uti...

Page 222: ...ion ruled lines 6 3 Update the Paper Feeding Correction Values Maintenance mode 58 Refer to Chapter 5 1 4 17 Updating of Paper Feeding Correction Value Maintenance mode 58 for details on the execution 6 4 Margin Adjustment in Borderless Printing Maintenance mode 66 Refer to Chapter 5 1 4 21 Margin Adjustment in Borderless Printing Maintenance mode 66 for details on the execution 6 5 Check Printing...

Page 223: ... sensors perform a print test display the log information or error codes and configure worker switches WSW 1 1 Entry to the Maintenance Mode 1 1 1 How to Enter the Maintenance Mode Exclusive to Service Personnel Touch panel model Operating Procedure 1 When the machine is on standby hold down Home for approx five seconds The following screen will be displayed on the LCD 2 Hold down the blank area a...

Page 224: ...lid maintenance code is entered the machine returns to the initial stage of the maintenance mode Non touch panel model Operating Procedure 1 When the machine is on standby press the Menu and Mono Start keys in order Next press the key 4 times The LCD will display MAINTENANCE and the machine will enter maintenance mode 2 To select one of the maintenance mode functions specify the maintenance mode y...

Page 225: ...8 80 82 87 88 91 Touch panel model Operating Procedure 1 When the machine is on standby hold down Home for approx five seconds The following screen will be displayed on the LCD 2 Hold down the blank area at the bottom of the LCD for approx two sec The following screen will be displayed on the LCD 3 Press 0 and on the LCD in this order The machine becomes ready to accept entry from the keys Enter t...

Page 226: ...you want to use 3 When each of the maintenance mode functions is completed the machine automatically returns to standby Note To stop the procedure midway and return the machine to standby press Stop 1 2 Operations of the Keys in the Maintenance Mode The operations of the keys used in the maintenance mode are different depending on the panel specifications on the model 1 2 1 Entering ten keys or in...

Page 227: ...ition 1 4 14 5 28 55 Acquisition of White Black Level Data and CIS Scanner Area Setting 1 4 15 5 29 57 Cartridge IC Communication Check 1 4 16 5 30 58 Updating of Paper Feeding Correction Value 1 4 17 5 31 59 Checking of CIS Travel and Specifying of CIS Type 1 4 18 5 35 63 Move of the Head carriage unit to the Adjustment Position 1 4 19 5 36 65 Adjustment of the Vertical Print Lines Software Corre...

Page 228: ...T 01 or SELECT 91 appears on the LCD 2 Press the Mono Start PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the maintenance mode Maintenance code Data item 01 91 Maintenance mode functions User switches Firmware switches Remote activation code Assurance mode switch settings All of these will be initialized These will be in...

Page 229: ...are closed For higher precision of uneven printing correction it is recommended to use the recording paper specified below to print the pattern for creating head calibration data US Xerox 4200DP 20 lb Brother BP60PL EU AP and others Xerox Business 80 g m2 Brother BP60PA 1 Save a copy of head_calib_BHmini13_Low prn in the arbitrary folder 2 Enter maintenance mode and connect your PC to the machine ...

Page 230: ...n 04 Failed to write head calibration data Clean the document cover glass Reset the print pattern so that the mark is aligned with the left rear of the document cover without tilt Check that there is no pin missing Restart the machine and perform the procedure from the beginning again Replace the main PCB 05 The uneven printing correction function for upper and lower ends of the nozzle is disabled...

Page 231: ...5 9 Confidential Print Pattern for Creating Head Calibration Data Fit this mark on the left rear of the document cover ...

Page 232: ...chrome scanning is performed preceding this procedure Check the light and dark level data to be output before performing this procedure 1 For monochrome scanning make a monochrome copy for color scanning make a color copy 2 Enter 0 and 5 in the initial stage of the maintenance mode The machine displays DUMP 0 GRA 1 ALL on the LCD 3 To print only the light and dark data graph for each color LED dat...

Page 233: ...pulse data B 2 Byte indefinite for monochrome scanning f LED pulse data R 2 Byte indefinite for monochrome scanning g LED pulse data Mono 2 Byte h Background color compensation data SCAN1 1 Byte i Black level data 2 j White level data R 2 indefinite for monochrome scanning k White level data G 2 l White level data B 2 indefinite for monochrome scanning 1 Because of differences in CIS resolution li...

Page 234: ...5 12 Confidential Scanning Compensation Data List ...

Page 235: ...ote If no document is set on the ADF the machine displays NO DOCUMENT on the LCD and returns to the initial stage of the maintenance mode 1 4 5 Printout of Test Pattern Maintenance mode 09 Function This function prints out a test pattern Print Quality Check sheet to allow the service personnel to check the print quality together with the serial number If any print quality problem is found use 1 4 ...

Page 236: ...5 14 Confidential Test Pattern ...

Page 237: ...W07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW16 Function setting 1 WSW17 Function setting 2 WSW18 Function setting 3 WSW19 Transmission speed setting WSW20 Overseas communications mode sett...

Page 238: ...monitor setting and parallel port setting WSW47 Switching between USB2 0 High Speed USB 1 1 Full Speed WSW48 USB setup latency WSW49 End of copying beep WSW50 SDAA settings WSW51 Function setting 17 WSW52 Function setting 18 WSW53 Function setting 19 WSW54 Function setting 20 WSW55 Execution interval switching of developing bias voltage correction WSW56 Function setting 21 WSW57 Function setting 2...

Page 239: ...ine to the initial stage of the maintenance mode Note To cancel the setting and return to the initial stage of the maintenance mode press Stop or X If there is a pause of more than one minute after a single digit number is entered for double digit firmware switch numbers the machine automatically returns to the initial stage of the maintenance mode 2 Printout of Worker Switch Data Maintenance mode...

Page 240: ...5 18 Confidential Configuration List ...

Page 241: ...CD cycles through the screens as shown below Pressing returns the LCD display to the immediately preceding screen When Screen 13 displays pressing switches to Screen 1 For 1 line LCD models Each time you press Black Start the LCD cycles through the screens as shown below When Screen 3 displays pressing Black Start switches to Screen 1 3 Regardless of the display status pressing Stop or X returns t...

Page 242: ...n 2 All black Screen 3 All gray Screen 4 All red Screen 5 All green Screen 6 All blue Screen 7 White stepwise Screen 8 Red stepwise Screen 9 Green stepwise Screen 10 Blue stepwise Screen 11 Stroke detection Screen 12 All gray Screen 13 Image data 1 line LCD models Screen 1 Screen 2 Screen 3 ...

Page 243: ...he LCD shows the corresponding number in decimal notation Check that the number assigned to the pressed key matches the number shown on the LCD If a key is pressed out of order INVALID OPERATE appears on the LCD Press Stop or X and then press the correct keys Mistakenly pressing X returns the machine to the initial stage of the maintenance mode 3 After the last number key is pressed in the correct...

Page 244: ...settings made in the machine to another machine as fax data Operating Procedure 1 Let the end user make a call to the destination machine to which he she should transfer the EEPROM settings as fax data 2 If the line is connected instruct the end user to 1 Switch his her machine to the end user accessible maintenance mode 2 Enter 1 and 7 3 Enter 1 Fax transmission begins ...

Page 245: ...ensors Sensing status display no display DF 1 Document detection sensor No document Document present DR 1 Document scanning position sensor No document Document present CV Document scanner sensor Cover closed Cover opened RS Registration sensor No recording paper Recording paper present CC Ink cartridge cover sensor Cover closed Cover opened P1 Purge cam sensor Origin Out of origin IK 2 Black ink ...

Page 246: ...mode Locations of Sensors 5_002L Head thermistor Document detection sensor Purge cam sensor Black Ink cartridge detection sensor Yellow ink cartridge detection sensor Cyan Ink cartridge detection sensor Magenta Ink cartridge detection sensor Black Ink remaining sensor Yellow ink remaining sensor Cyan ink remaining sensor Ink cartridge cover sensor Magenta Ink remaining sensor Document scanner sens...

Page 247: ...e machines customized by these codes require further specification of individual destination countries or languages Note This function applies to France and surrounding areas Pan Nordic Oceania Iberia and Gulf Turkey only Operating Procedure 1 Enter 5 and 2 in the initial stage of the maintenance mode The machine will display Set Country on the LCD and the name of the country that is set will appe...

Page 248: ...eceived files as in NO OF JOBS 10 To transfer the activity report only enter 2 The machine displays 2 ACTIVITY on the LCD To transfer received files enter 3 The activity report is also added and transferred The machine displays 3 DOCUMENTS on the LCD Note that if there is no received file NO DOCUMENTS appears To transfer the communication list for the latest communication enter 4 The machine displ...

Page 249: ... end page as shown below will be automatically attached instead Cover page sample End page sample JOB number for identification Total number of pages to be transferred Station ID registered in the sender FAX FAX number of the sender Telephone number of the sender equipment Transfer start date Model code Boot ROM info ROM info of program administration department ROM info Serial number JOB number f...

Page 250: ...displays TOP EDGE on the LCD To adjust the bottom edge enter 2 The machine displays BOTM EDGE on the LCD 3 Enter the correction value in units of 0 1 mm multiplied by 10 To increase the value by 10 1 0 mm press to decrease it press To increase the value by 1 0 1 mm press to decrease it press Note Pressing Stop or X returns the machine to the initial stage of the maintenance mode without making cha...

Page 251: ... initial stage of the maintenance mode If any error has occurred in the machine the ME STATE STOP appears on the LCD If no error has occurred in the machine the machine automatically goes to step 2 2 The machine displays SCANNER AREA SET on the LCD and obtains white black level data 3 After a few seconds the machine saves the white black level data and scanning width correction value into the EEPR...

Page 252: ...e cartridge enter 5 The machine displays IC VER BLACK on the LCD 2 Select the slot number of the cartridge to be checked using or ALL All colors except MAIN BLACK Black MAGENTA Magenta CYAN Cyan YELLOW Yellow MAIN IC chip in the machine Note The color displayed on the LCD indicates not the cartridge color but the cartridge slot color position 3 Press the Mono Start If checking is successfully comp...

Page 253: ...enance mode The machine displays Select 58 on the LCD 2 Press the Mono Start The machine displays 1 ALL on the LCD 3 Enter 1 The machine displays PF_ONLY NO 0 on the LCD 4 On the pfadj1 pattern refer to page 5 34 check the blocks of PF0 row Select the block that is the least uneven print and enter the block number For example if the number of the least uneven block is 4 enter 4 with the PF_ ONLY N...

Page 254: ...hat is the least uneven print and press SET or OK The machine displays 1 PF 2 EXT on the LCD Press Stop or X to return the machine to the initial stage of the maintenance mode For the paper ejection roller diameter adjustment 1 Enter 5 and 8 in the initial stage of the maintenance mode The machine displays Select 58 on the LCD 2 Press Mono Start The machine displays 1 ALL on the LCD 3 Enter The ma...

Page 255: ...ep 4 of the adjustment of all paper feeding correction values enter the number of the block that is the least uneven print and then press SET or OK Press Stop or X to return the machine to the initial stage of the maintenance mode For initialization of adjustment values 1 Enter 5 and 8 in the initial stage of the maintenance mode The machine displays Select 58 on the LCD 2 Press Mono Start The mac...

Page 256: ...5 34 Confidential pfadj1 Pattern pfadj2 Pattern ...

Page 257: ...1 and press SET or OK to move the CIS unit to the white reference film Enter 2 and press SET or OK to move to the scanning start position Enter 3 and press SET or OK to move to the scanning end position 6 Press Stop or X to return the machine to the initial stage of the maintenance mode Specify the CIS type 1 Enter 5 and 9 in the initial stage of the maintenance mode The machine displays 1 MO 2 CO...

Page 258: ...al stage of the maintenance mode The machine displays SELECT 63 on the LCD 2 Press Mono Start The machine displays START 63 on the LCD 3 Enter The machine moves the Head carriage unit to the adjustment position and displays HEAD ADJ on the LCD 4 When finished making the change press Stop or X The Head carriage unit returns to the home position and locks itself then the machine returns to the initi...

Page 259: ...ow find which number block shows the most indistinct vertical lines and then enter that block number The machine displays E NO 1 9 on the LCD 7 Check the E row find which number block shows most indistinct vertical lines and then enter that block number Vertical print line values are written to the machine and the machine returns to the initial stage of the maintenance mode Note If block numbers 1...

Page 260: ... initial stage of the maintenance mode The machine displays MAINTENACE 65 on the LCD 2 Enter 8 6 5 and 4 The machine displays INIT ADJ_L_WAVE on the LCD 3 Press The machine displays INIT ADJ_L_ LINE on the LCD 4 Press SET or OK Reset the adjustment of ruled lies and return to the initial stage of the maintenance mode 5 When the power is turned OFF the reset values are written to the EEPROM To rese...

Page 261: ...5 39 Confidential Vertical Lines Check Pattern Adjustment of Software Correction for Inclination Corrugation Ruled Lines Check Pattern ...

Page 262: ...g in 600 dpi the lower row for printing in 1 200 dpi Example If the left and right margins are within the range from 2 9 to 3 1 mm adjustment is unnecessary If outside the specified range proceed to 2 2 If either the left or right margins is outside the specified range enter 6 twice The machine displays SELECT 66 on the LCD 3 Press the Mono start The machine displays MEDIA SENSOR ADJ on the LCD 4 ...

Page 263: ...the printed check pattern 1 Example Bottom margin 3 2 mm If it is within the range from 0 0 to 5 0 mm no adjustment is required If not go to step 2 2 If the bottom margin is out of the specified range enter 6 and 6 The Select 66 appears on the LCD 3 Press the Mono Start The MEDIA SENSOR ADJ appears on the LCD 4 Press the key to display BOTTOM 30 5 To adjust the bottom margin enter the measured bot...

Page 264: ...5 42 Confidential Margin Check Pattern ...

Page 265: ...tenance mode 2 Enter 2 5 8 and 0 The current property data stored in the EEPROM appears on the LCD and the machine is ready for entry 3 Check the head property label pasted on the Head carriage unit and enter the property code The code to be entered is 10 digits excluding the heading ALR Tip In the standby state open the scanner cover and then hold down Stop or X five seconds or longer the Head ca...

Page 266: ...cond ips the machine checks whether the maximum and minimum traveling speeds of the Head carriage unit are within the specified range If the maximum and minimum speeds in all of the three traveling speeds are within the specified range 430 270 210 appears on the LCD If any one is out of the range the machine shows some message e g 430 270 21X on the LCD This sample message indicates that the speed...

Page 267: ...de If the destination code is changed PLS UPDATE PROG appears on the LCD Load the latest firmware refer to Chapter 4 Section 1 3 5 Pressing Stop during the above procedure returns the machine to the initial stage of the maintenance mode without saving the customizing code Note If no keys are pressed for at least one minute with any display state the machine automatically returns to the initial sta...

Page 268: ...18 0016 MFC T800W Switzerland Pan Nordic Denmark Finland Norway Sweden CEE General Poland DCP J100 0054 DCP J105 0154 DCP J132W 0004 0057 0007 0054 DCP J152W 0004 0057 0007 0054 DCP J172W 0004 DCP T300 0054 DCP T500W 0054 DCP T700W 0154 MFC J200 0054 0039 MFC J245 MFC T800W Israel Russia Baltic North Africa Oceania Australia New Zealand Singapore Gulf DCP J100 0048 DCP J105 0148 DCP J132W DCP J152...

Page 269: ...0040 0040 DCP T500W 0040 0040 0040 0040 DCP T700W 0140 0140 0140 0140 MFC J200 0040 0029 MFC J245 MFC T800W 0040 0040 0040 Korea S Africa Taiwan Turkey Gulf Turkey Turkey Gulf CHN DCP J100 0040 0023 0020 DCP J105 0140 0124 0023 0154 0020 DCP J132W DCP J152W DCP J172W DCP T300 0040 0023 0074 0025 0041 0020 DCP T500W 0040 0023 0074 0025 0041 0020 DCP T700W 0140 0123 0174 0125 0141 0120 MFC J200 0044...

Page 270: ...initial stage of the maintenance mode The machine displays PLS OPEN COVER on the LCD The Head carriage unit moves to the center of its travel 2 Open the document scanner unit The machine displays PLS CLOSE COVER on the LCD 3 Remove the paper particles and dust accumulated 4 Close the document scanner unit The Head carriage unit returns to the home position then the machine returns to the initial s...

Page 271: ...nce mode Note Before performing a purge operation confirm that the ink cartridge that has enough remaining has been installed or if there is enough remaining ink into the ink tank This machine counts all purge operations and flushing operations performed since produced in order to prevent the ink absorber box and flushing box from overflowing with drained and flushed ink respectively When the purg...

Page 272: ...uction purge SP Purge to be performed periodically The cycle varies due to the ambient temperature 8 Small reset purge SRP Purge to be performed periodically The cycle varies due to the ambient temperature 9 Ink replacement purge Not to be performed by service personnel 0 Ink Usage ml Purge Counts Purge Types All Colors Black Only Colors Only All Colors Black Only Colors Only Normal purge NP Black...

Page 273: ... the test pattern pattern 4 in the figure below perform Maintenance 76 D Non touch panel model with numerical keys Press and 4 keys simultaneously CPP If about a half of the blocks are missing pattern 3 in the figure below perform Maintenance 76 F Non touch panel model with numerical keys Press and 6 keys simultaneously QPP If few blocks are missing pattern 2 in the figure below perform Maintenanc...

Page 274: ...nction The machine prints out its log information Operating Procedure 1 Enter 7 and 7 in the initial stage of the maintenance mode The machine starts printing out the maintenance information 2 Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 275: ...7 Wipe count Black flushing count Color flushing count Flushing count error detection count 12 Ink drop count after replacement of ink cartridge or refill of ink 36 Purge count Automatic manual black 2 13 Ink drop count after detection of Ink Low 37 Purge count Automatic manual color 2 14 Ink drop count for droplets jetted out onto the platen 4 38 Total power ON time 15 Total ink drop count from a...

Page 276: ... Do not use tools other than a stylus designed for touch panels Especially never use a pointed one e g a screwdriver Using such a tool damages the touch panel Do not touch the touch panel with fingers The contact area of a finger is too large to adjust the touch panel precisely If no keys are pressed for one minute in the above procedure or you press Stop or X the machine returns to the initial st...

Page 277: ...able 0 Unavailable CISF 00 CIS type ENGINE 00 Engine type 2 DK 0000000000000 Ink drop count after replacement of ink cartridge or refill of ink 3 SEN K 0000000001 Ink drop count after detection of Ink Low 3 PLA K 0000000001 Ink drop count for droplets jetted out onto the platen 3 LK 0000000000001 Total ink dot count 3 CLNK 0000000001 Cleaning ink drop count after replacement of ink cartridge or re...

Page 278: ...0001 Purge count 12 SEN PURGE 00001 Sensor purge count 7 eIP_BK 001 001 Purge count for purge types black 8 eIP_CL 001 001 Purge count for purge types color 8 WIPE 00001 Wipe count FLSBK 0000000001 Flushing count black 12 FLSCL 0000000001 Flushing count color 12 FLSHLOG 000 Flushing count error detection count POWER 0000000353 Total power ON time PWCNT 0000000353 Power ON count MACHINE ERR_1 50 Ma...

Page 279: ... monochrome page count except A3 Ledger Printed color page count except A3 Ledger 5 With the item being displayed pressing SET or OK cycles through total monochrome color 6 With the item being displayed pressing SET or OK cycles through A3 plain paper A3 inkjet paper A3 glossy paper A4 plain paper A4 inkjet paper A4 glossy paper 4x6 postcard plain paper 4x6 postcard inkjet paper 4x6 postcard gloss...

Page 280: ...tenance mode 87 For fax models only Function This function outputs the transmission log to the telephone line It allows the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing FAX transmission problems arising in the user s machine Operating Procedure At the service site 1 Call the user s machine at a remote location from your machi...

Page 281: ...eys enter the desired double digit number from the assurance mode switch numbers 01 through 06 The following appears on the LCD Selector No 1 Selector No 8 AMSXX 0 0 0 0 0 0 0 0 3 Use or to move the underline cursor to the selector position to be modified 4 Enter the desired number 0 or 1 using 0 and 1 5 Press SET or OK This operation saves the newly entered selector values onto the EEPROM and rea...

Page 282: ...plus left and right edges of paper 1 0 Detect only the leading edge of paper 1 1 Do not detect paper 5 Assurance print 1 Printing with black and cyan inks in monochrome copy 0 Disable default 1 Enable 6 Assurance print 2 Printing with black and cyan inks in monochrome FAX reception and in list output 0 Disable default 1 Enable 7 8 Workaround for false paper jam detection Functional restriction on ...

Page 283: ...contrary in high resolution printing e g when the Highest print quality is selected the sensor is automatically enabled Setting these selectors to 1 1 disables the paper width sensor Selectors 5 and 6 Assurance print 1 and 2 Enabling assurance print 1 causes the machine to mix black ink pigment based and a little of cyan ink dye based to use in monochrome copy Enabling assurance print 2 causes the...

Page 284: ...n the predetermined registration time due to slipping of the paper pulling rollers against paper in the paper tray Selecting the Fast print quality disables the registration time offset even if it is enabled with selector 1 Note Selecting the Glossy paper automatically enables the registration time offset Selector No Function Setting and Specifications 1 5 Not used 6 Registration time offset to sl...

Page 285: ...printing is performed only when the Head carriage unit travels from left to right Note that the unidirectional print mode sacrifices the print speed Selector 8 Improvement of paper feeding reliability Setting this selector to 1 improves the paper feeding reliability sacrificing the print speed Print object Unidirectional print Print FAX message received Yes Copy Yes Print from PC No Print a list Y...

Page 286: ...elector 4 Purge more powerful than normal purge Setting this selector to 1 automatically selects a purge more powerful than the normal purge from the first if the purge is initiated immediately after printing Selectors 7 and 8 Automatic purging interval programmed for matching the ambient temperature The automatic purging interval programmed for matching the ambient temperature is enabled by defau...

Page 287: ...he machine periodically performs an automatic purge by default The automatic purge however wastes ink when no printing has occurred To avoid it disable the automatic purge with these selectors In the first printing after a long no print period disabling it may lower the print quality Setting selector 4 or 8 to 1 disables the setting made by selectors 6 and 7 Selector No Function Setting and Specif...

Page 288: ... Selector 5 Jam reduction paper feed mode Setting this selector to 1 lowers the paper feeding speed when the recording paper passes along the star wheels for reduction of jams Selectors 6 through 8 Adjustment of print head drive voltage rank This selector regulates the print head drive voltage rank for adjusting the ink drop amount If the black section printed on glossy paper is greenish or the pr...

Page 289: ...ment of white and black streaks during glossy paper printing Setting these selectors enables improvement of the white and black vertical steaks on paper during glossy paper printing Selector No Function Setting and Specifications 1 2 Improvement of white and black horizontal streaks on bottom edge of the paper during normal and high speed printing on plain paper No 1 2 0 0 Disable default 0 1 Impr...

Page 290: ...n area Non touch panel model with numerical keys When the machine is on standby press and at the same time The firmware version appears on the LCD Non touch panel model without numerical keys When the machine is on standby press and Stop at the same time The firmware version appears on the LCD 2 2 Moving the Head Carriage Unit Hold down Stop or X with the document scanner unit opened for five seco...

Page 291: ...1 in this chapter 4 Connect the machine to your PC using a USB cable 5 On the PC start Command Prompt and change to the directory where the readback tool is located In the example below a SendPJL folder is created in the C directory and the readback tool is saved in that folder 6 In Command Prompt type rb2k03 exe brmainten_77 pjl brmainten_77 txt T3 and press the Enter key Be sure to enter a space...

Page 292: ...1 TP38 SW1 A5X G 24E 908 1 2 12 11 7 R9 3 01 1 F C22 C47P TP40 AGND TP35 TP34 D7 1SS120TD E GND C19 C104 16VDC 10 B R6 9 1 1 4W 1 F D6 DA2S1010 C2 C221 NC C1 C221 TP26 TP32 R12 237k 1 8W 1 F 5D P_DIBp D1 RA 242M C6 R29 150k FG1 TP36 NC R8 280 1 4W 1 F Q1 DTC123JUA C B E R3 330 1 4W R10 280 1 4W 1 F C4 C473 10 3216 C23 C151 31V GND TP28 TP41 FCTP18 GND FCTP13 FG2 R19 0 1608 R16 0 1608 FG2 R17 0 160...

Page 293: ...08 1 2 12 11 7 R9 3 01 1 F C22 C47P TP40 AGND TP35 TP34 D7 1SS120TD E GND C19 C104 16VDC 10 B R6 9 1 1 4W 1 F D6 DA2S1010 C2 C221 NC C1 C221 TP26 TP32 R12 237k 1 8W 1 F 5D P_DIBp D1 RA 242M C6 R29 150k FG1 TP36 NC R8 280 1 4W 1 F Q1 DTC123JUA C B E R3 330 1 4W R10 280 1 4W 1 F C4 C473 10 3216 C23 C151 31V GND TP28 TP41 FCTP18 GND FCTP13 FG2 R19 0 1608 R16 0 1608 FG2 R17 0 1608 NC CN1 B551N2 6406 M...

Page 294: ...6 3 Confidential Power supply PCB 100 V series ...

Page 295: ...6 4 Confidential Power supply PCB 200 V series ...

Page 296: ...MD I D D V 0 1 0 1 I D D V D N G 5 2 5 2 D N G S0V 2 5 DI_M 15 2 Tx_M WLAN_CLK 6 6 SDIO_DATA3 INTERRUPT 24 24 INTERRUPT GND 9 9 GND MEMP 3 4 DO 1 S0V WLAN_D3 5 5 SDIO_CLK T E S E R 8 8 T E S E R V 5 3 2 3 2 V 5 _ R E W O P D E L LEDPWR_EMP 3LEDPWR_EMP WLAN_D1 4 4 SDIO_DATA0 S C 7 7 S C L C S _ C 2 I 2 2 2 2 L C S _ C 2 I YEMP 2YEMP WLAN_D0 3 3 SDIO_DATA1 C D 6 6 C D A D S _ C 2 I 1 2 1 2 A D S _ C...

Page 297: ...7 1 Confidential CHAPTER 7 PERIODICAL MAINTENANCE 1 PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically ...

Page 298: ... machine itself and head property label for the Head carriage unit This section lists the coding information for those serial number and head property data 1 Serial number label for the machine itself Location Serial number Product item code Manufacture s serial number 6 digit Factory Year of manufacture Month of manufacture A January E May J September B February F June K October C March G July L ...

Page 299: ...ad carriage unit property code is printed on the head property label The head property label is attached to the Head carriage unit Head property label on top of the Head carriage unit Location Head property code app1_002L app1_002L Head property label ...

Page 300: ... deleted Fax preview Fax data not yet transferred in PC Fax receiving fax data already transferred to the PC is not deleted Fax data waiting to be sent in polling Receiver info for timer faxing Receiver info for broadcasting or batch transmission Caller ID history Activity report Password assigned by the secure function lock only for models with secure function lock Favorite copy settings only for...

Page 301: ...bber key panel model 1 Press Menu 2 Press or to choose Initial Setup Press OK 3 Press or to choose Reset Press OK 4 Press or 1 or to choose All Settings Press OK 5 Press or 1 to choose Reset 6 Press or 1 to reboot the machine ...

Page 302: ...re installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Before proceeding to the procedure given below make sure that the Brother Maintenance USB Printer driver is stored in your PC Windows 2000 Windows XP 1 Check that the power switch of the machine is turned...

Page 303: ...App 3 2 Confidential 7 Select Install the software automatically Recommended and click Next 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 304: ... Confidential 9 Repeat steps 6 to 8 three times Installation is completed 10 If the Brother Maintenance USB Printer driver is successfully installed the following message screen appears Click Finish to return ...

Page 305: ...nfidential NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 306: ...m the electrical outlet Disconnect the USB cable that connects the machine with your PC 2 Turn on your PC 3 Click Setup exe inside the Brother Maintenance USB Printer folder that was saved in a temporary folder The following screen appears Click the Next button The following screen is displayed during installation ...

Page 307: ...ord of the machine into an electrical outlet 6 Switch the machine to the maintenance mode Refer to Chapter 5 7 Connect the machine to your PC using a USB cable Windows Vista Windows 7 The following window is displayed during installation If the following window appears the installation is completed ...

Page 308: ...tings Control Panel Select Update Driver Software from the pull down menu of Brother BHL2 Maintenance in Other devices When the following screen appears click Search automatically for updated driver software Select Brother Maintenance USB Printer and click Next ...

Page 309: ...App 3 8 Confidential When the following screen appears click Close to close the screen ...

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