Bosch Video Management System
Troubleshooting | en
165
Bosch Sicherheitssysteme GmbH
Configuration Manual
Configuration Client | V3 | 2010.07
26
Troubleshooting
This chapter contains information on how to handle known problems using Bosch Video
Management System Configuration Client.
Problems after updating Bosch Video Management System
Problems during installation
Problems immediately after starting the application
Issue
Cause
Solution
The
NVR
does not record after
updating Bosch Video
Management System.
The connection between NVR
and
Central Server
was lost
after the update. The update
can potentially have changed
the Bosch VMS database on
the Central Server. The NVR
must “know” these changes.
Reestablish the connection
between NVR and Central
Server.
Issue
Cause
Solution
Setup displays wrong
characters.
The Windows language
settings are not correct.
Section 26.1 Configuring the
desired language in Windows
Setup stops with a message
that OPC Server cannot be
installed.
OPC Server files cannot be
overwrtitten.
Uninstall
OPC Core
Components Redistributable
and restart Bosch VMS Setup.
The software cannot be
uninstalled by executing
Setup.
Start Control Panel > Add/
Remove Programs and
uninstall Bosch Video
Management System.
Issue
Cause
Solution
Bosch Video Management
System displays the wrong
language.
Windows is not switched to
the desired language.
Section 5.7 Configuring the
language of Configuration
Client
or
Section 5.8 Configuring the
language of Operator Client
The logon dialog box of
Operator Client shows the
wrong language.
Although you have changed
the language for Operator
Client in Configuration Client,
the language for the logon
dialog box of Operator Client
depends on the Windows
language.
Section 26.1 Configuring the
desired language in Windows
Summary of Contents for LTC 1311/20 FlexiDome I
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