Bennett HIGH FLOW H35, Instruction Manual, Page: 3 / 98

Bennett HF H35 Instruction Manual
Bennett Limited Warranty for Products Installed in the United States – Pacific Series Hydrogen
Bennett Pump Company guarantees new Service Station Equipment manufactured by Bennett against defects in material or workmanship during
the warranty period in accordance with the provisions stated below:
•
The Site Audit Report issued with all equipment must be completed and returned at time of installation to Bennett Pump Company, Spring Lake,
MI to initiate warranty.
•
Warranty service must be performed by the nearest Bennett Authorized Service Representative qualified to perform service on the defective
equipment. Only Authorized and Certified Service Representatives are allowed to perform warranty service. Use of service personnel other than
qualified Bennett Service Representatives without prior approval by Bennett Pump Company will void payment of any warranty claims.
•
Labor and travel costs incurred while servicing Bennett equipment will be paid at previously contracted rates subject to published standard repair
time allowances to qualified Bennett Service Representatives with travel cost limited to 200 miles. Travel cost shall be limited to 4 hours round trip.
•
Bennett equipment has been installed according to the manufacturer’s instructions and diagrams.
•
During the warranty period, Bennett Pump Company will, at its option, repair or replace defective parts returned to its factory, transportation
charges prepaid.
Dispensers – Pacific Series Hydrogen Only
Warranty: 12 months parts, labor, travel from date of installation or 18 months from date of Bennett’s original invoice, whichever comes first.
Warranty excludes nozzles, hoses, fittings, hose retractor, filters, paper jams, light bulbs, or any leaks after the installa tion start-up and audit. Minor adjustments such as meter
calibration, pulser adjustments, and handle switch adjustments, customer specified items manufactured by others, and customer requested reprogramming of equipment are not
covered by warranty.
Field Retrofit Card Readers, Payment Modules, Cash Acceptors, and all other field retrofit Accessories
The field retrofit assembly is warranted for parts only for 12 months from date of installation or 18 months from date of original invoice, whichever comes first, except the receipt
printer and driver board which is warranted for parts for ninety (90) days from the date of installation or 180 days from original invoice, whichever comes first.
Consumable Items such as receipt paper are not warranted. The use of receipt paper not specified by Bennett will void the printer assembly warranty.
Model 515 Pump Controller, 621 Module, Fan Out Boxes
Warranty on parts, labor and travel is 12 months from the date of installation or 18 months from the date of original invoice, whichever comes first.
Software
Bennett Pump Company warrants Bennett products and software packages, whose operation is controlled by Bennett designed and developed software, shall be free of material
defects and conform to current Bennett specifications for a period of ninety (90) days from the date of original invoice. Bennett shall use its best effort to correct such defects
and to supply to purchaser at Bennet
t’s expense, a corrected version within a reasonable time after purchaser notifies Bennett in writing of any defects and prov ides the programs
and instructions required to reproduce the claimed defect.
Warranty does not cover any modification to the program, the Bennett product, and/or connection to unapproved equipment made by any person or any defect caused by such
modifications/connections.
Upgrade Kits
Bennett offers kits which are installed as an option to enhance operating features of an existing Bennett product are warranted for parts only for ninety (90) days from date of
installation or 12 months from date of original invoice, whichever comes first. Upgrade Kit warranty applies to kit components only. Warranty status of the remainder of the
product remains unchanged.
Spare Parts
For equipment under warranty: The warranty period for all spare parts replaced is the remainder of the original warranty. Spare Parts are warranted for the value of the parts
only (no labor, mileage, or other charges).
For equipment not under warranty: The warranty period is 90 days from the date of invoice to the end user, or 12 months from the date of original invoice, whichever comes first.
Spare Parts are warranted for the value of the parts only (no labor, mileage, or other charges).
General Exclusions
1. Warranty does not apply to any product which has been altered, subjected to unusual physical or electrical stress, an Act of God, damaged by accident, tampered with, or
subjected to misuse or abuse including substituting parts or accessories from other manufacturers without the written consent of Bennett Pump Company. The above
warranties shall not exist if the original identification marks have been removed or altered.
2. Bennett makes no warranty with respect to the Bennett equipment or Bennett’s performance of services under this agreement, ex press or implied, and Bennett hereby
disclaims the implied warranties of merchantability and fitness for a particular purpose.
3. In no event shall Bennett be liable for any loss of profits, loss of use, interruption of business or indirect, special, incidental or consequential damages of any kind in
connection with or arising out of the furnishing, performance, use or failure of the Bennett equipment, software or services acquired from Bennett, the distributor or the
user, whether alleged as a breach of contract or tortuous conduct, including negligence. Bennett’s liability hereu nder for damages shall not, in any event, exceed the amounts
paid by the buyer to Bennett for equipment, software or services as to which the claim arose.
4. No action arising out of any claimed breach of the Warranty Agreement or transaction under this Warranty Agreement may be brought by either party more than two (2)
years after the cause of action has accrued.
5. Use of non-Bennett replacement parts, unless specified by Bennett, will void the equipment warranty.
6. This warranty only applies to Bennett equipment installed in the United States of America and Canada.
7. Failure to pay the Bennett invoice within stated invoice terms, covering the respective Bennett equipment purchased under thi s limited warranty may, at Bennett’s
discretion, void this limited product warranty.
BENNETT PUMP COMPANY
1218 E. Pontaluna Road, Spring Lake, MI 49456 Tel: 231-798-1310 Fax: 231-799-6202 REV: 06/01/2015