4. Troubleshooting
Code 10905: “player - content ingest running - selection failed” (Error)
Situation
Solution
The player cannot select
content because the content
is being ingested.
Wait for the end of ingest before playing the content.
Code 10906: “player - content check running - selection failed” (Error)
Situation
Solution
The player cannot select
content because the content
integrity check is running.
Wait for the end of the integrity check before playing the content or
cancel the integrity check operation.
Code 10907: “player - content not supported - selection failed” (Error)
Situation
Solution
The player cannot select
content because it refers to
unsupported material.
Check the speci
fi
cation of the current version.
The player cannot select
content because it refers to
unsupported material in the
current version.
Check the speci
fi
cation of the current version.
Code 10908: “player - no valid clip found - selection failed” (Error)
Situation
Solution
The player cannot select
content because it found no
valid clip to play.
Check validity of selected clips.
Code 10909: “player - maximum clip count exceeded - selection failed” (Error)
Situation
Solution
The player cannot select
content because it refers to
more than the allowed clip
count.
Reduce the number of clips in the show.
Code 10910: “player - maximum key count exceeded - selection failed” (Error)
Situation
Solution
The player cannot select
content because it refers to
more than the allowed asset
key count.
Reduce the number of encrypted clips in the show. Note that an
encrypted clips usually refers to several asset keys.
Code 10911: “player - incomplete content - selection failed” (Error)
Situation
Solution
The player cannot select
content because it refers to
incomplete content.
Ingest the incomplete or missing clips.
50
R5906594 ICMP 09/11/2016
Summary of Contents for ICMP
Page 1: ...ICMP Service Manual DP Alchemy R5906594 05 09 11 2016 ...
Page 4: ......
Page 6: ...Table of contents 2 R5906594 ICMP 09 11 2016 ...
Page 18: ...2 General 14 R5906594 ICMP 09 11 2016 ...
Page 20: ...3 Preventative maintenance actions 16 R5906594 ICMP 09 11 2016 ...
Page 70: ...4 Troubleshooting 66 R5906594 ICMP 09 11 2016 ...
Page 88: ...5 ICMP service procedure 84 R5906594 ICMP 09 11 2016 ...