Barco ICMP, Service Manual

Page: 49 / 96

4. Troubleshooting
Code 10689: “scheduler - maximum show count per day exceeded” (Error)
Situation Solution
The schedule update
was rejected because the
maximum number of shows
per day has been reached. Remove unnecessary shows from the schedule. The system limits
the number of show per day to prevent TMS applications to
fl ood the
schedule.
Code 10700: “security - clock adjustment out of allowed range - adjustment re-
jected” (Error)
Situation Solution
The secure clock adjustment
was rejected because the
requested shift would exceed
the allowed limit per year. Apply a shift within the allowed range. The DCI speci fi es that the
real-time clock of the system cannot be changed more than 6 minutes
forward or backward per year starting from January, 1 of each year.
Code 10701: “security - log export already running - export rejected” (Error)
Situation Solution
The secure log export cannot
be started because another
export is already running. Wait for the end of the running export or cancel it before starting a
new one.
Code 10702: “security - log export not running - no status available” (Error)
Situation Solution
There are no secure log
export data available
because no secure log
export was initiated. TMS applications should fi rst start a secure log export before reading
the export status.
Code 10703: “security - certi fi cate not found - cannot retrieve certi fi cate” (Error)
Situation Solution
The requested certi fi cate
cannot be retrieved because
it is not on the system.
Only certi fi cates listed by the ICMP can be retrieved.
The requested certi fi cate
cannot be retrieved but it is
listed by the system.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10704: “security - clock adjustment not allowed while playing - adjustment
rejected” (Error)
Situation Solution
The secure clock adjustment
was rejected because it is not
allowed while a playback is
running. Wait the end of the playback and retry.
Code 10705: “security - clock adjustment failed - adjustment not possible” (Error)
Situation Solution
An unexpected error occurred
during the secure clock
adjustment. Restart the projector and retry.
R5906594 ICMP 09/11/2016 45