Installation and Operations Manual
AT&T Proprietary (Internal Use Only)
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3 Digital Life Direct Overview
Digital Life Direct (DLD) is a Web tool that can be used by a Digital Life Technician (DLT) to
enable and configure Digital Life Service in a customer’s home. It enables the DLT to
remotely activate subscriptions, access account information, program system features and
discover and label devices. In addition the tool enables the DLT to monitor and test the
operation of the system. The DLT can access the DLD Web tool using a laptop or wireless
tablet device, such as an iPad.
Before the DLT arrives at the customer’s home to do the Digital Life Service installation, an
account will already have been established in the Digital Life Network Platform for the
customer. During the installation process the DLT will utilize DLD to register the customer’s
Digital Life Controller (DLC) with the Digital Life Network Platform.
3.1 Access Customer’s DLC
The DLT accesses a specific internet Website (URL) to access the DLD Web Tool.
When the DLT accesses the Web tool, they are prompted to enter a Username and
Password. Here is an example of the login process in Figure 10.
Figure 10: DLD Login Screen
