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Appendix E- Technical Support and Training
E-2
Applied Biosystems
E
E.1 Contacting Technical Support
Overview
You can contact Applied Biosystems for technical support:
•
By e-mail
•
By telephone or fax
•
Through the Applied Biosystems web site
NOTE: For information on obtaining technical documents
such as Applied Biosystems user documents, MSDSs, and
certificates of analysis, see “Obtaining Technical
Documents” on page E-8.
By E-mail
You can contact technical support by e-mail for help in the
product areas listed below.
Product/Product Area
E-Mail Address
Genetic Analysis (DNA Sequencing)
Sequence Detection Systems and PCR
Protein Sequencing, Peptide, and DNA
Synthesis
• Biochromatography
• Expedite
(8900) DNA Synthesis System
• PNA
• Pioneer
Peptide Synthesis System
• Proteomics Solution 1
(PS1) System
• ICAT
reagent
• FMAT
8100 HTS System
• Mariner
Mass Spectrometers
• Voyager
Mass Spectrometers
• CytoFluor
®
4000 Fluorescence Plate Reader
LC/MS (Applied Biosystems/MDS SCIEX)
Chemiluminescence (Tropix)
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