Altigen MAX Communication Server ACM 6.0, Administration Manual

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Chapter 12: Trunk Configuration
MAXCS ACM 6.0 Administration Manual 149
transmit any data to the CO, the system will use DTMF as a way to transmit
[Caller’s Extension Number] and [Target’s Extension Number] to the other
side of the tie trunk. Because the format is AltiGen proprietary, you may have
a problem if you enable this configuration when connecting to a non-AltiGen
PBX.
•
Holiday Profile —A holiday profile can be assigned to a trunk. The drop-down list
selection is based on settings configured in the Holiday tab of System Configuration
(see “Routing Calls on Holidays” on page 51).
•
Business Hour Profile —A business hour profile can be assigned to a trunk. The
drop-down list selection is based on settings configured in the Business Hours tab
of System Configuration.
•
Recording Option —Recording for incoming and outgoing calls is supported for
Triton Analog, T1/E1, and IP trunks; use the drop-down list to select Disable or
Enable . If you select Enable , choose the license you want to assign ( Concurrent
Session or Dedicated Seat ), and make sure that in System > Recording
Configuration one of the trunk-based recording options is selected.
Note:
When you use trunk-based recording, inbound or outbound calls are recorded
as long as the trunk is in use. For example, an inbound call that is answered
by an AA, routed to an operator, and transferred to an extension will begin
recording when the AA answers the call and end recording when the trunk is
released.
With extension recording, recording starts only when the extension user
answers the call.
•
Trunk Properties —Opens a dialog box that allows you to configure low-level,
hardware-specific properties for each trunk. The options vary depending on the type
of board and trunk; this is discussed in subsequent sections.