Airspan AS4000, Installation Manual

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Printed Documentation
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Repair Charges
In Warranty Charges
Providing the "in-warranty" conditions are met, Airspan will carry out all repairs or
replacements free of charge.
Out of Warranty Charges
For FRUs that are out of warranty, repairs shall be carried out at the standard rate for that
item, as listed in the Repair Price Schedule.
Airspan will provide prices on application for FRUs not listed in the Repair Price Schedule.
Beyond Economic Repair
Should a repair be uneconomical, Airspan reserves the right to replace the FRU with a
functional equivalent. Airspan will notify the customer accordingly and determine the
customer’s wishes regarding the disposition of the ‘non
-
repairable’ item.
For non-warranty repairs, Airspan may subsequently invoice the customer for return
shipping plus a handling charge.
No Fault Found
Should a returned FRU be found to have no defects, or only require the replacement of
consumable parts, the standard repair rate for that item shall be charged.
Consumable parts shall include, but are not limited to, fuses, bulbs, batteries, etc.
Advance Replacements
The standard charge for advance replacement of "in-warranty" FRUs is $200 per item.
If the return item is not received at Airspan within 30 days from the date of shipment of the
replacement , Airspan shall charge the customer the current list price of the replacement
unit.
For the advance replacement of "out-of-warranty" items, Airspan shall charge the
customer the current list price for the replacement FRU and credit 25% once the return
item is received.