General
169
In-Warranty Advance Replacement
If a FRU is under warrant
y, and is critical to the customer’s system, Airspan will despatch
a suitable replacement, if available, from the rotapool in advance of receiving the suspect
item.
Airspan will ship the replacement item from the nearest location holding rotapool stock of
that item.
Out of Warranty Advance Replacement
If an FRU is no longer under warranty, as defined above, the customer may request an
advance replacement item. Airspan will issue a quotation to the customer for a
replacement.
Airspan will issue a quotation to the customer for a replacement. This service is additional
to the standard terms and conditions, and is wholly dependent on the availability of spares
at the time of request
Return FRU
The customer should ship the return FRU to Airspan within 30 days of receiving the
advance replacement, to avoid being charged the full cost of that advance replacement.
Service Turn Around Times
Airspan shall endeavour to repair and return FRUs, or replace them if appropriate, within
30 working days of receipt of the item from the customer.
Advance Replacements, if available, should be shipped within 2 days.
Rotapool Spares
For an additional charge, Airspan will maintain a Rotapool of critical FRUs for the
customer in region that can be used as a buffer stock to significantly reduce the
replenishment time for customer spares stocks.
Summary of Contents for AS4000
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Page 27: ...Installation 23 Typical 75ohm DDF Layout ...
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Page 42: ...Printed Documentation 38 BNC Terminations to Coax ...
Page 43: ...Installation 39 Type 43 Terminations to Coax ...
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Page 72: ...Printed Documentation 68 CT Rack Labelling Central Terminal Rack ...
Page 73: ...Installation 69 BNC Terminations to Coax ...
Page 74: ...Printed Documentation 70 Type 43 Terminations to Coax ...
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Page 78: ...Printed Documentation 74 Card Insertion DA Rack Card Insertion Expansion Rack ...
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Page 112: ...Printed Documentation 108 Combiner Shelf PSU ...
Page 133: ...Setup and Test 129 ...
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