Airspan AS4000, Installation Manual

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General
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Individually boxed PCBs must be placed into a larger packing case for shipment. Board
boxes alone do not sufficiently protect against shipping damage.
Empty space in shipping cases must be filled with additional shipping boxes to prevent
part movement and damage during handling.
Power Supplies And Peripherals
Each type of assembly must be shipped in its specifically-designed packing box. Retain
individual shipping containers for these items.
To prevent damage, all mechanical movable parts (such as disk heads and rotor) must be
in the locked/secure position before handling/shipping.
All handling must be done using only the handles and/or handholds so the equipment is
not damaged.
All items must be accompanied by a completed Airspan Return and Repair Tag.
Shipment To Airspan
The customer should ship the item to the Customer Service Centre at Uxbridge unless
Airspan has provided an alternative shipping address.
The cost of shipping returns to Airspan for repair shall be borne by the customer, and all
risks associated with the shipping remain the responsibility of the customer.
Items under repair, and their subsequent return to the customer shall be the responsibility
of Airspan.
Should the customer specify expedited shipping for the return of a repaired FRU or an
advance replacement, all costs incurred shall be borne by the customer.
Damaged Shipment
If a shipment is received with visible damage to the container, the receiving party should
document the damage and report it to the Airspan Customer Service Centre.
If concealed damage is found after the shipment is accepted, , the receiving party should
document the damage and report it to the Airspan Customer Service Centre. Airspan will
arrange for the freight company to inspect the damaged shipment and file an inspection
report so that a claim can be initiated.