Required test equipment
Equipment needed for troubleshooting:
Note
Equipment
Multimeter
Insulating gloves
Preparations
Action
Check the FlexPendant for errors and warnings.
1
Power the controller off. Wait one minute, power the controller on.
2
Wait 30-60 seconds after power-on.
3
Make sure that the control system power is in run-time mode.
Troubleshooting flowchart for 4G Connected Services gateway
Troubleshooting Connected
Services Gateway 4G
Measure input voltage
Green solid
Ok
Check LED PWR
Check LED ETH
Check 24V harness
adapter
Check LED WAN
Check antenna placement
Check LED SIG
Ok
Not lit
Ok
Ok
Ok
Ok
Not ok
Replace the Connected
Services Gateway
Power ok
Not ok
Not ok
Not lit
Check SIM card
Check connection
Repair connection
Check unit version
Not ok
Ok
Not ok
Check 4G Gateway Dashboard
Contact ABB Customer Services
Repair connection
Repair power
Replace the Connected
Services Gateway
xx2300000759
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Product manual - OmniCore V400XT
403
3HAC081697-001 Revision: A
© Copyright 2022-2023 ABB. All rights reserved.
7 Troubleshooting
7.3.9 Troubleshooting the 4G Connected Services gateway
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