Product Guide - A5000 R5.4 – Aastra X series
BPS0121AENAA01
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5.2 Software architecture
5.2.1
A common software
With its special software which is the same for the entire range, the Aastra X Series provides a
special benefit which distinguishes it from others.
Thanks to this software, associated servers developed by Aastra France or its partners are compatible
to the whole Aastra X Series.
The Aastra 5000 software has the following characteristics:
•
It is a modular software solution.
•
It provides over 500 telephony services for companies, including:
•
Call processing:
-
Outgoing call services, such as abbreviated numbers, call by name,
emergency numbers, and call restriction, least-cost routing
-
Incoming call services, such as forwarding, call filtering, Intercom function
-
Services during calls, such as recovery after interruption, transfer and
conference.
-
ACD type call distribution services, with longest idle time distribution, multi-
group distribution, assistance hunt groups, calendar management
•
Added-value functions, such as:
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Directory management (up to 3000 records)
-
Computer Telephony Interfacing services. Aastra integrates, in the core of its
software, CSTA or VTI XML’s interfaces and an external application interface
(EAI) for vertical applications used in hospitals and hotels/motels, and a TAPI
interface too (option).
-
Mobility (DECT, Wi-Fi, DISA, Virtual Desking, etc.)
-
Network administration with the AM 7450 management centre.
•
Authentication functions
•
A wide range of PSTN operator/ IP trunk carrier accesses
•
Multi-site management
