3Com LINKBUILDER 3C18500, User Manual

Page: 241 / 242

L
IMITED
W
ARRANTY
HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and
materials, under normal use and service, for the following lengths of time from the date of purchase
from 3Com or its Authorized Reseller:
Internetworking products One year
Network adapters Lifetime
Ethernet stackable hubs and Unmanaged Ethernet fixed port repeaters Lifetime*
(One year if
not registered)
*Power supply and fans in these stackable hubs and unmanaged repeaters One Year
Other hardware products One Year
Spare parts and spares kits 90 days
If a product does not operate as warranted during the applicable the warranty period, 3Com shall, at its
expense, correct any such defect by repairing the defective product or part or, at its option, by delivering
to Customer an equivalent product or part to replace the defective item. All products that are replaced
will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced
or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty
period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.
SOFTWARE:
3Com warrants that the software programs licensed from it will perform in substantial
conformance to the program specifications therefor for a period of ninety (90) days from the date of
purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing
software against failure during the warranty period. No updates are provided. 3Com's sole obligation
hereunder shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any
defective software products, or to replace any defective media with software which substantially
conforms to 3Com's applicable published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference materials. 3Com makes no
warranty that its software products will work in combination with any hardware or applications
software products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected. For any third
party products listed in the 3Com software product documentation or specifications as being
compatible, 3Com will make reasonable efforts to provide compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party's product.
STANDARD WARRANTY SERVICE:
Standard warranty service for hardware products may be
obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to
3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable
warranty period. Standard warranty service for software products may be obtained by telephoning
3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period.
Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return
Material Authorization (RMA) number marked on the outside of the package, and sent prepaid,
insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to
Customer, at 3Com's expense, not later than thirty (30) days after receipt by 3Com.