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Network Problem Solving
23. Problem Solving
Xerox Phaser 790
23-57
Command WorkStation Problem Solving
In case of problems, and before you call for service, check the steps in this
section. If you are unable to resolve the problem, make a note of the error
condition and contact your authorized service/support center.
Command WorkStation hangs
If the Command WorkStation windows do not update:
1.
Try selecting the Log in/out slider and logging out.
2.
Exit the Command WorkStation. Restart the Command WorkStation
application or restart the computer.
The Printer is probably down or communication over the network has failed if
one of the following conditions exists:
•
The Command WorkStation windows do not update.
•
No jobs are displayed.
•
The mouse has no effect (you cannot select a job or a window, use a
right mouse command, or select a menu item).
To force an exit from the Command WorkStation application:
1.
Press
Ctrl-Alt-Delete
, and with the Command WorkStation highlighted,
select
End Task
.
2.
At the Printer, disconnect and reconnect the network cable, and try
printing a Test Page or Configuration page.
3.
If that fails, reboot the server.
4.
If the Printer Control Panel does not respond to the Menu button, press
the
Reset
button, switch off the server and switch it on again.
5.
When it reaches Idle, restart the Command WorkStation application.
Содержание Phaser 790
Страница 1: ...Phaser 790 Documentation The Document Company XEROX...
Страница 24: ...Table of contents User Documentation Xerox Phaser 790 xxiv...
Страница 28: ...1 Setting up the Phaser 790 Preparing for the installation 1 4 Xerox Phaser 790...
Страница 36: ...1 Setting up the Phaser 790 Installing the 2 Tray Module 1 12 Xerox Phaser 790...
Страница 48: ...1 Setting up the Phaser 790 Unpacking the Printer 1 24 Xerox Phaser 790...
Страница 68: ...1 Setting up the Phaser 790 Loading paper in the paper tray 1 44 Xerox Phaser 790...
Страница 72: ...1 Setting up the Phaser 790 Printing the Test Page Xerox Phaser 790 48...
Страница 424: ...22 Using ColorWise Pro Tools Xerox Phaser 790 22 18...
Страница 430: ...23 Problem Solving Clearing a Duplex Tray jam 23 6 Xerox Phaser 790 3 Firmly close the Duplex Tray 301268a...
Страница 434: ...23 Problem Solving Clearing Area 1 jams 23 10 Xerox Phaser 790...
Страница 436: ...23 Problem Solving Clearing Area 2 jams 23 12 Xerox Phaser 790...
Страница 438: ...23 Problem Solving Clearing Area 3 jams 23 14 Xerox Phaser 790...
Страница 440: ...23 Problem Solving Clearing Area 4 jams 23 16 Xerox Phaser 790...
Страница 446: ...23 Problem Solving Clearing Area 5 jams 23 22 Xerox Phaser 790...
Страница 448: ...23 Problem Solving Clearing Area 6 jams 23 24 Xerox Phaser 790...
Страница 454: ...23 Problem Solving Adjusting the color 23 30 Xerox Phaser 790...
Страница 458: ...23 Problem Solving Printer Error messages 23 34 Xerox Phaser 790...
Страница 460: ...23 Problem Solving Printer Error Codes 23 36 Xerox Phaser 790...
Страница 486: ...24 Maintenance Cleaning procedures 24 2 Xerox Phaser 790...
Страница 496: ...24 Maintenance Replacing the Copy Print Cartridge 24 12 Xerox Phaser 790...
Страница 514: ...25 Technical Data 25 14 Xerox Phaser 790...