
S e c t i o n 7 : T r o u b l e s h o o t i n g
96
Trouble [6] Device Low Battery
Press [06] to toggle through specific devices with low battery trouble
Trouble
Troubleshooting
[01] Zones 1-128
[02] Keypad 1-16
[03] Siren 1-16
[04] Repeater 1-8
[05] User 1-32
One or more wireless devices has a low battery.
NOTE: The event is not logged to the event buffer until the
wireless device low battery delay time expires.
Programming section
[377]
, Opt
002.
• Verify zone operation.
• Verify that tamper and low battery condition is cleared and reported.
• View which device is in low battery through the [*][2] menu.
Trouble [7] Device Tamper
Press [07] to determine specific trouble
Trouble
Troubleshooting
[01] Zone 1-128 tampers
[02] Keypad 1-16 tampers
[03] Siren 1-16 tampers
[04] Repeater 1-8 tampers
h
An open circuit is present on one or more zones with DEOL
resistors enabled.
• Check that the tamper switch is securely attached to the wall.
• Remove the wire leads from I/O and COM and measure the resistance of the
wire leads.
• Connect a 5.6K resistor (Green, Blue, Red) across the I/O and COM terminals.
• Verify the trouble condition clears.
A tamper condition is present on one or more wireless devices. • Ensure device cover is secure.
• Ensure device is correctly mounted for wall tamper operation.
• Trip, then restore the tamper. If tamper condition persists, replace wireless
device.
Trouble [8] RF Delinquency
Press [08] to determine specific trouble
Trouble
Troubleshooting
[01] Zone 1-128 faults
[02] Keypad 1-16 faults
[03] Siren 1-16 faults
[04] Repeater 1-8 faults
HSM2HOST has not received
a supervisory signal from a
wireless device for 20 minutes.
• Open/close the device, press a key on the keypad or tamper/restore.
• Ensure the device is physically present.
• Check for device faults (e.g., low battery).
• Check the current signal strength and during the last 24 hours.
• Replace the battery.
• Replace the device.
Trouble [9] Module Supervisory
Press [09] to determine specific zones with a tamper trouble
Trouble
Troubleshooting
[01] HSM2HOST
[02] Keypad 1-16
[04] HSM2108 1-15
[05] HSM2300 1-4
[06] HSM2204
[08] HSM2208 1-4
No supervisory response from enrolled module.
• Modules are immediately enrolled and supervised. If a module is removed, or if
the keypad slot is changed, module supervision must be reset.
• View the event buffer to identify the specific module(s) in trouble.
• To reset module supervision:
• Enter programming section [902].
• Select auto or manual enrollment.
• Enter programming section [903] to identify modules connected to the Cor-
bus.
Trouble [10] Module Tamper
Press [10] to determine specific trouble
Trouble
Troubleshooting
[01] HSM2HOST
[02] Keypad 1-16
[04] HSM2108 1-15
[05] HSM2300 1-4
[06] HSM2204
[08] HSM2208 1-4
A tamper condition is present on one or more modules.
• Ensure the TAM terminal on HSM2108, HSM2300, HSM2204 and
HSM2208 modules is shorted to ground if tamper support is not used.
• Ensure module cover is secure.
• Ensure module is correctly mounted for wall tamper operation.
• Trip, then restore the tamper. If tamper condition persists, replace the module.
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