179
3.
Select a component and click
, the edit icon.
4.
In Configure Traces, select the trace flags that you want to activate and then click [[O
OK
K]].
5.
Click [[C
Clloossee]].
E-mailing Traces
Before you can e-mail your saved trace data, TotalFlow Print Server must be correctly configured to send
e-mail. To e-mail traces:
1.
On the Maintenance hub, find the Traces pod.
2.
Click [[SSa
avvee TTrra
acceess]] and then click [[O
OK
K]].
3.
In the Select Destination window, select [[EE--m
ma
aiill]] and click [[O
OK
K]].
4.
Verify the information in the E-mail window.
5.
Click [[O
OK
K]] to send the e-mail.
Managing Archived Traces
The last 660 MB of trace information is saved to an archive file system for use by your service
representative. In some cases your service representative might need you to access this archive. To
access the trace archive:
1.
On the Maintenance hub, find the Traces pod.
2.
Click [[TTrra
accee A
Arrcchhiivvee]].
3.
In Archive Traces, you can select a trace and view details about the trace, save the trace, mark
the trace as done, or mark all of the traces in the window as done.
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