Section 10 ADVANCED PROBLEM SOLVING
188
Can you place a “ pots” call?
From the call options screen change the call type from “Zephyr” to “phone” and try a
call. Try this for both “line 1” and “line 2”. If you can place pots calls but not data calls
then the telco must not have given you CSD (Circuit switched data) capability which is
essential for the Zephyr to work
Is your long-distance carrier OK?
If you can successfully call locally, but long- distance calls don’t go through, the Zephyr
usually displays
Far end disconnect
,
No route available, SW 56
Disconnect, or Incompatible Bear Cap
as the ISDN “Cause” phrase.
You may try another by dialing the appropriate 10XXX prefix.
Some carriers and codes that we’ve tried are:
❑
AT&T
10288
❑
MCI
10222
❑
Sprint 10333
You must dial the full number, including the 1 or 011 + country code following the
prefix.
In our experience, other carriers are unlikely to be able to handle ISDN data calls. Let us
know if you find otherwise.
You should also try the call at different bit rates (56/64 Kbps) as that will affect how it
gets routed through the network.
What does the ISDN “ Cause” phrase say?
This phrase, which appears on LCD line 2 after dialing, comes from directly from the
telephone company equipment, and can be valuable for troubleshooting. Generally
these phrases are self- explanatory. Getting them means you are at least talking to the
Central Office equipment. There is a full description of the phrases and their meanings
later in this section.
Are you using the Zephyr’s internal NT1?
The LED indicator of the status of the ISDN connection is on the rear panel near the U
jack. If the NT1 is inactive, the LED will remain in the OFF state. Activation in progress is
indicated by a rapidly blinking LED (about 5 Hz). If NT1 can contact the central office,
the LED will blink slowly (about 1 Hz). The LED will come on solid when all
handshaking is completed and the basic line connection is good.
If the LED is off, or blinking slowly, the Zephyr could be the cause. Disconnecting from
the ISDN line should cause the Zephyr to return to the rapidly blinking state. Rapid
blinking is usually a sign of ISDN problems, although a Zephyr problem is also possible.
Are you using an external NT1?
If so, check the LEDs on the unit.
Содержание Zephyr
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Страница 39: ...39 SECTION 3 ZEPHYR AT A GLANCE ...
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Страница 53: ...Section 4 INSTALLATION BASIC OP 53 SECTION 4 INSTALLATION BASIC OPERATION ...
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Страница 85: ...Section 5 ISDN 85 SECTION 5 ISDN ...
Страница 105: ...Section 6 NON ISDN NETWORKS 105 SECTION 7 AUDIO CODING ...
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Страница 119: ...Section 8 DETAILED MENU REFERENCE 119 SECTION 8 DETAILED MENU REFERENCE ...
Страница 157: ...Section 9 REMOTE CONTROL 157 SECTION 9 REMOTE CONTROL ...
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Страница 177: ...Section 10 ADVANCED PROBLEM SOLVING 177 SECTION 10 ADVANCED PROBLEM SOLVING ...
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Страница 197: ...Section 11 TECHNICAL INFORMATION 197 SECTION 11 DETAILED TECHNICAL INFORMATION ...
Страница 219: ...Section 12 SCHEMATICS 219 SECTION 12 SCHEMATICS ...
Страница 221: ...Section 13 MANUFACTURER S DATA SHEETS 221 SECTION 13 MANUFACTURER S DATA SHEETS ...
Страница 223: ...Section 14 SPECIFICATIONS WARRANTY 223 SECTION 14 SPECIFICATIONS AND WARRANTY ...
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Страница 229: ...Section 15 APPENDICES 229 SECTION 15 APPENDICES ...
Страница 239: ...Section 15 APPENDICES 239 You Com L3 Mono L3 Stereo L2 Mono yes L2 Stereo yes L2 M128 yes G 722 yes ...
Страница 257: ...Section 15 APPENDICES 257 1 Two SPID numbers depending upon number of active B channels 2 Two Directory Numbers ...