Maintenance
6-7
SITRANS FM Intermag 2 Flow Transmitter
Operating Manual - A5E00102775-03
6.3.2.2
Troubleshooting
See also section 5.3.2.
Error
1
)
Diagnosis
Remedy
D
Flashing ”D” in the top
right hand corner of the
di
l
General device error
(see also section
5.3.2
)
Menu
2.1
Call device status
g
display
Missing mains synchronization
Menu
3.1.7.2
Switch line synchronization
”Off”
D
Device status (menu
2.1
)
”Memory failure”
Internal memory defective
Replace complete electronics
D
Device status (menu
2.1
)
”COM Module failure”
HART interface not available in
the transmitter
Replace complete electronics
PROFIBUS interface not
available in the transmitter
D
Device status (menu
2.1
)
”Software failure”
General software error
Do a restart (menu
6.4
);
If error persists: have firmware reloaded
(by service personnel),
alternatively: replace complete electronics
D
Device status (menu
2.1
)
”Sensor failure”
Magnetic field current fuse
defectiv
Change magnetic field current fuse
(see section 6.3.1)
Magnetic current cable defective
(at terminals 5 and 6 in remote
design)
Check cable and change if necessary
Magnet coil defective
Check on remote design:
Switch off device,
disconnect magnetic field current cable,
measure resistance at terminals 5 and 6
on sensor: setpoint: 8 ... 20
Ω
otherwise: change sensor
Electronics defective
Change complete electronics
D
Device status (menu
2.1
)
”Sensor failure”
Magnet coil defective
Check on remote design:
Switch off device,
disconnect magnetic field current cable,
measure resistance at terminals 5 and 6
on sensor: setpoint: 8 ... 20
Ω
otherwise: change sensor
D
Device status (menu
2.1
)
”Flow measurement
disturbed”
No measurement possible
(group message)
Change complete electronics
”SmartPLUG read failure”
Connected sensor without
SmartPLUG or defective
SmartPLUG
Check parameterization (range, unit etc.)
A correct measurement is still possible when
the calibration values CFH and ZPH match
the values on the rating plate of the sensor
the values on the rating plate of the sensor.
Check whether this is the case and correct if
necessary under the menus
6.7.2
and
6.7.3
(see also section 4.2)
1
Flashing error character in the top right hand corner of the local display
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