-
However, the Voicemail Administrator can adjust parameters per sub-
scriber or group of subscribers that decide how, when, or if to delete the
original voice message after it is sent to the E-Mail Server.
•
When full synchronization of messages between Voicemail Box and E-mail
Inbox is required, ask your Samsung representative about the OfficeServ IP-
UMS. This is an Internet Protocol based fully synchronized Unified Messaging
System.
Benefits
•
Store and Archive Voice and Fax Mail Messages in visible folders.
•
Voice and Fax Mail Messages can now easily be dragged and dropped into
folders the same way e-mail messages are organized and saved.
•
Voice and Fax Mail Messages are now essentially the same as any other e-mail
message.
•
Backups and Message Archives can be made when they are made for all other
types of e-mail messages.
•
Add text notes and comments to use for reference later.
•
Some (if not all) e-mail clients will allow you to edit the body of the e-mail to
add comments.
•
Some will allow you to edit the subject field to help you find a particular mes-
sage quickly in a large archive of messages.
•
Call Back Numbers and Date & Time Stamp are easily displayed in the Subject
field.
•
Easily forward Voice messages received, to others even if they are not a
Voicemail Subscriber on your system.
•
No EMG System or Client Software to load on your Local PC or Network
Servers.
Therefore compatible with most:
-
E-Mail providers and E-Mail Clients
-
PCs, Laptops, PDA, and/or Smartphones
NOTE:
If you are not sure you have this functionality on your system and
you would like to use it, please contact your on Site system administrator
to see if it is available.
79
1.
E-MESSAGE DELIVERY:
Voicemail messages (.wav) and/or fax mail messages
(.tiff ) are "delivered" to your Inbox with the appropriate attached file.
2.
E-MESSAGE NOTIFICATION:
You will receive an e-mail, with NO attachments,
notifying you that you have a voice and/or fax mail message in your Voicemail
Box.
•
As a subscriber you can use either E-Message Delivery and/or E-Message
Notification.
•
As a subscriber you can have multiple e-mail addresses. (a maximum of
5 valid email addresses).
•
E-Message Notification can be set to one e-mail address while E-Message
Delivery is set to different e-mail address.
Functionality
•
With either type of EMG, when Caller ID (CID) is provided, the callers tele-
phone number will appear in the subject field of the email along with the
date and time stamp of when the voice message was originally recorded in
your Voicemail Box.
•
If the caller is also a subscriber on the system and the E-Mail Gateway is set
up with a valid "Reply To" address, the Subscriber's name will also appear in
the "From" field. Otherwise, the "From" field will display the name of the
Samsung voicemail system sending the message.
•
Client will use their PC's Multi-Media kit (equipped with either speakers
and/or a headset) to listen to messages delivered to their e-mail Inbox.
•
No Synchronization of messages is performed between the Voicemail Box
and the E-mail Inbox.
-
Messages listened to, forwarded, deleted, and/or saved within an e-mail
inbox will NOT effect the status of that same new message in the
Voicemail or the MWI (Message Waiting Indicator) associated with that
message on the phone.
-
Also messages listened to in the Voicemail, from a phone, will not change
the Unread/Read status of the same message in an e-mail inbox.
IMPORTANT NOTE:
If the PC/Laptop/PDA/Smart Phone/etc… is not
equipped with hardware and software capable of playing a '.WAV' file then
the E-Mail Gateway will not work for them until they add some method to
listen to '.WAV' files delivered to their Inbox.
The same applies to Fax Mail messages, if the device the subscriber is using
does not support the viewing of '.TIFF' files, then the E-Mail Gateway for
Fax Mail will not work for them until they add some method to view .tiff
files delivered to their inbox.
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Home Page
DCS Guide
Table of Contents
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