MAID SERVICE
Housekeeping and maintenance personnel can also update the status of a
room. When a room is checked out or reaches the automatic daily update timer,
the room status is changed to
NEEDS CLEANING
. After cleaning the room, the
housekeeper dials the
HOTEL
feature access code, followed by his/her staff ID
code and the proper activity code (see table below). This will update the room
status (if the room was checked out the status will be updated to
AVAILABLE
,
if the room still has a guest checked into it, the status will be updated to
OC-
CUPIED
). Maintenance personnel would utilize this feature in a similar manner.
The table below indicates the activity codes and their associated activities.
USER INSTRUCTIONS
CODE
ACTIVITY
0
Room needs to be cleaned
1
Room cleaned
2
Room needs maintenance
3
Room repaired
1. Lift handset and receive dial tone.
2. Dial
the
HOTEL
feature access code ______________.
3. Dial your staff ID code.
4. Dial the associated activity code from the above list.
5. Receive
confi rmation tone and hang up.
TEAR HERE
34
35
WAKE UP CALLS
Wake up calls can be set by either an administrator display keyset or the guest
room phone.
The administrator display keyset can utilize the
WAKEUP
key and follow the LCD
instructions.
A guest room or non display keyset can set a wake up call by dialing the
WAKEUP
system access code and the four digit military time for the wake up call.
To change a wake up time, simply enter the new wake up call time. This will override
the original setting.
NOTE: Only an administrator display keyset can cancel a wake up call.
WAKE UP ACTIVITY REPORT
An administrator display keyset can request a printout of all wake up information,
since the room was checked in. The information included in this printout is: wake
up calls set, answered wake up calls, unanswered wake up calls, and cancelled wake
up calls (this information is also included in the room bill).
Home Page
Hospitality
Table of Contents
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