16
GUEST SERVICES BILLING
A billable item or service may be added to a guest’s room bill by either a display
keyset or a single line telephone.
A display keyset can utilize the
BILL
feature key and follow the LCD instructions. A
single line telephone can add an item or service charge, by dialing the
BILL
feature
access code, and following the SLT billing procedures.
Charges for items or services may also be reduced or deleted from a guest’s room
bill. Only an administrator display keyset can reduce or delete an item or charge
from a room bill.
NOTE:
At the end of the delete procedure, the system will prompt for a passcode. This
passcode is provided by your service company.
17
BILLING AN ITEM TO A ROOM
FROM AN ADMINISTRATOR KEYSET
ACTION DISPLAY
1. Press
the
BILL
key and then
Service Charge
select
ADD
.
ADD DELETE
2. Enter the room number the item
Enter Room
is to be billed to (either manually
Number:XXXX
on the keypad or by pressing the
associated DSS key, if the room is
not occupied you will hear an
error tone and be returned to idle).
3. Enter the Staff ID CODE.
Enter Staff Code
XXXX
4. Enter the Item Code.
Enter Item Code
XX
5. Enter the amount to be charged
Enter Item Cost
for the item. You must enter 5 digits.
:XXX.XX
6. If the amount shown is correct
Rm:XXXX :XXX.XX
press
the
ACCEPT
key.
ACCEPT CHANGE
7. If the amount shown is incorrect
press
the
CHANGE
key and enter
the correct amount.
8. If the deposit amount is exceeded,
you will hear an error tone and the
display will read
DEPOSIT EXCEEDED
.
Home Page
Hospitality
Table of Contents
Содержание OfficeServ 7200
Страница 218: ...DS 5000 Home Page Table of Contents...
Страница 264: ...Home Page iDCS Keyset Table of Contents...
Страница 279: ...N O T E S Home Page Standard Guide Table of Contents...
Страница 302: ...Home Page System Admin Table of Contents...