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Chapter 25: Trouble shooting
User Manual
25-1
Chapter 25, Troubleshooting
Repairing the internal parts of the monitor must be only done by trained and authorized
personnel of After Sale Service; otherwise manufacturer will not take any responsibility for
any possible hazard to the patient and the monitor.
Troubleshooting guide is intended to help users to solve minor problems caused by incorrect
use of the monitor or failure of accessories.
When you face any problem, please be sure that you have followed all procedure mentioned
in Correct Action column before you contact with After Sale Service.
Fault Symptoms
Possible Cause
Correct Action
The monitor does not turn on
●
Check POWER AC path
●
Call for service
The monitor is unable to run
on battery
●
Battery is discharged
●
Fuse of the battery is faulty
●
etc.
●
Charge the battery according to the specified
charge time in the Technical Specification
Chapter.
●
Check fuse existence
●
Call for service
NO ECG waveform
●
ECG cable is not connected correctly
●
Bad placement of leads and electrodes
●
etc.
●
Connect ECG cable correctly
●
Check leads and electrodes.
●
Short-circuit all the leads, if the cable is
perfect, no error message will be displayed.
●Don’t use old and faulty electrodes
●
Call for service
Noisy ECG waveform
●
Loose connection of electrodes
●
Earth connection failure
●
Wrong ECG filter
●
etc.
●
Check electrodes and leads
●
Check applied gel on the chest lead or
change the chest lead, if necessary.
●
Check earth
●
Set filter mode correctly
●
Call for service
Spike on ECG waveform
●If "PACE ON"
for patient without Pace marker
, ECG noise will be received as PACE.
●
etc.
●Turn “Paced
detection
”
OFF in ECG menu
Unstable HR
●ECG signal is noisy or isn’t suitable
●
etc.
●
Check leads and electrodes.
●C
hange lead to display the best ECG signal
●
Call for service
No
“RESP” signal
No good waveform
Unstable RR
●Electrodes are not connect
ed correctly
●
Patient moves during measurement
●
etc.
●Check leads and electrodes
.
●change RESP lead
●
Calm patient
●
Call for service
Invalid T1/T2 value
●Location of sensor isn’t suitable
●
Faulty sensor
●
etc.
●P
ut the sensor in suitable place
●
Change sensor
●
Call for service
No SpO2 waveform
Noisy SpO2 waveform
●
The SpO2 probe in an unsuitable place.
●
Faulty sensor
●
etc.
●Change
the place of probe on patient
●
Change the probe and check the
waveform. Contact the manufacturer to
replace the probe with a new one, if
necessary.
●
Call for service
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