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1. Warranty declaration
REICH  GmbH  Regel-  und  Sicherheitstechnik,
Ahornweg  37,  35713  Eschenburg,  Germany
(hereinafter  "manufacturer")  guarantees  the  end
customer  (hereinafter  "customer")  for  a  warranty
period  of  2  years  after  the  purchase  date
(warranty  period)  that  the  product  will  be  free  of
material or processing faults, subject to the follow-
ing  stipulations.  The  manufacturer  will  remedy
faults  claimed  in  this  context  at  his  expense  and
at his own discretion either by repair or delivery of
new  or  fully  reconditioned  parts.  Other  claims  of
the customer against the manufacturer, in particu-
larly for damages, are hereby excluded. The con-
tractual or legal rights of the customer, in particu-
lar warranty rights such as supplementary perfor-
mance, withdrawal, reduction of value or damage
claims against the respective seller are not affect-
ed by this warranty.

2. Requirements and enforcement
   of the warranty
Claims  resulting  from  this  warranty  are  only  valid
provided that

•

the  product  does  not  show  damage  or  signs
of  wear  caused  by  inappropriate  use  or  not
adhering  to  the  manufacturer’s  specifications
(in the installation and operating instructions),
e.g. natural wear due to corrosion or inappro-
priate appearance;

•

the product was appropriately handled and
used;

•

the  product  shows  no  signs  that  indicate  re-
pair  or  other  interventions  by  service  compa-
nies  not  authorised  by  the  manufacturer  (list
of

service

companies

at:

www.reich-

easydriver.com);

•

only accessories and/or spare parts author-
ised by the manufacturer were installed in the
product;

•

the product is only used for private purposes.

Warranty claims are only valid when the following
requirements have been fulfilled or taken into
account at the time of the claim:

•

The product was purchased and installed at a
REICH  service  company  after  01  January
2012  (see  REICH  customer  service  list  at:
www.reich-easydriver.com);

•

presentation of the original invoice with pur-

chase date when the warranty claim is made;

•

Warranty claims can be made by handing the
product to a REICH service company or by
sending the product to the manufacturer.

The  costs  of  sending  and  returning  the  product
are borne by the manufacturer. An inquiry regard-
ing  the  preferred  sending  method  and  location
must  be  sent  to  the  following  e-mail  address:
[email protected]  or  by  phone  to:  +49  2774
93050 before the product is sent to the manufac-
turer to prevent unnecessary expenses. The man-
ufacturer will not pay for the transport costs when
the manufacturer or REICH service company has
stipulated  a  specific  freight  company  for  sending
the  product  and  the  user  uses  a  different  freight
company.  The  manufacturer  is  entitled  to  charge
a  service  fee  according  to  his  usual  rates  when
warranty  claims  are  made  and  an  inspection  of
the  product  by  the  manufacturer  or  a  competent
REICH  service  company  finds  that  the  product
had no fault or that the warranty claim is not valid
for one of the reasons stipulated above. This does
not  apply  when  the  customer  can  prove  that  he
could  not  have  known  that  a  warranty  claim  was
not valid under the circumstances in this individu-
al case.

The warranty is subject to the laws of the Federal
Republic of Germany.