B-8
Redline Management Suite Administration and Maintenance Guide
Redline Communications Inc. Confidential and Proprietary
SS Registration Failure: [SS
Id] (Auth)
A subscriber unit (SS ID) fails to
register because the HMAC key (Hash
Message Authentication Code) is
wrong.
Information only. There is no action required.
The subscriber unit will re-register automatically.
SS Registration Failure: [SS
Id] (T13)
Registration failed because T13 timer
(the time between registration
response and TFTP complete
message) expired.
This subscriber unit was not able to get an IP
address.
Check your DHCP server, if IP addresses are
being assigned by a DHCP.
SS Registration Failure: [SS
Id] (T17)
A subscriber unit (SS ID) fails to
register because the T17 timer (SS
Authorization timeout) has expired.
This event indicates that there is an issue with
the subscriber unit certificates. If this event
occurs continuously, then reload the certificates
into the subscriber unit’s flash memory. Refer to
the Outdoor Wireless Access Subscriber Modem
(SUO) Installation Guidelines
SS Registration Failure: [SS
Id] [nn](T9)
T9 Registration Timeout expired.
Information only. There is no action required.
If this event occurs rarely, there is no action
required. If it happens frequently (more than
once, daily), then make sure make sure that
adaptive modulation is enabled (Admin Tools >
Advanced Configuration page). if you are not
using Adaptive Modulation, then reduce the
downlink modulation.
SS Rejected
The subscriber unit (SS ID) did not
successfully complete the initial
ranging process.
Information only. There is no action required.
The subscriber unit (SS ID) will automatically
retry the initial ranging process.
SS Rejected. Unsupported
MAC Version
A subscriber unit which reports an
unsupported MAC version tried to
perform initial ranging.
Unsupported MAC version should never happen
with Redline subscriber units.
If this event occurs with other vendor CPE, then
contact the CPE vendor.
AN100U/UX support MAC version 4.
SS Rejected: (corrRetries
[nn],)
A subscriber unit (SS ID) is forced to
restart the network entry process due
to maintenance ranging failure.
The correction retries counter has
been reached.
Information only. There is no required action.
SS Rejected: (rngRetries)
A subscriber unit (SS ID) is forced to
restart the network entry process
because the sector controller is not
receiving OFDM signal from that
subscriber unit.
Information only. There is no required action.
Table B-1
AN100U/UX Event Log Messages (continued)
Message
Description
Comment
