begin dialing (refer to DIALING PARAMETERS in the Users Documentation for AUTO START
information).
Confirm that the correct dial method is set (pulse or tone).
12. You set your Okifax 1000 for delayed transmission but nothing happened.
Check your operator panel display to assure that you have set the DATE/TIME correctly.
13. Your received documents are light or have vertical white streaks on them and you are
not out of toner.
You may need to replace the image drum unit.
14. Your Okifax 1000 disconnected before you could answer a voice request.
You have only 15 seconds to answer a voice request. Once you hear the warbling tone, pick up
the handset and press VOICE REQUEST.
15. Your Okifax 1000 will not poll the remote fax machine.
Call the person at the remote fax machine and make sure they have loaded documents and
placed their machine in the Polling Transmission Mode.
Make sure that the remote machines polling number matches the password that you entered.
16. You cannot program your Okifax 1000.
During a multiple location polling reception or a multiple location memory transmission, you cannot
access your programming menus.
17. Someone tried to send you a confidential fax but nothing happened.
You must set up a confidential mailbox and enter a 4-digit password before anyone can send you
a confidential fax.
If your message is left in the Okifax 1000 for more than ten days, your fax machine will erase it.
18. Your received faxes sometimes look distorted.
If the received document is longer that the paper that you have loaded in the paper cassette, the
Okifax 1000 will automatically reduce the length of your document to fit on your paper.
A communications problem can cause the received fax to look distorted.
19. Your Okifax 1000 is connected to a PBX and cannot dial out.
You must enter your access digit(s) before the telephone number for each number that you dial or
program into your machine.
Be sure to use a pause after the access digit(s). Refer to the Operators Manual for a description
of PAUSE.
You should enable the PBX Function for it to work (refer to DIALING PARAMETERS in the Users
Documentation).
20. You want to answer the phone but your Okifax 1000 always answers first.
If you are using an external telephone, change the Okifax 1000s RING RESPONSE setting
(USER FUNCTION 24).
If you are using the Telephone/Fax Reception Mode, and require more time to answer the
telephone before the Okifax 1000 switches back to fax mode, modify the TEL/FAX TIMER PRG.
(USER FUNCTION 10).
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