5. Your Okifax 1000 will not dial.
Make sure that the telephone line is connected to the LINE JACK.
Lift the handset and check for a dial tone. If you do not hear one, there may be a problem with
your telephone line.
If you hear a dial tone, you may be using the wrong dial method (pulse or tone) for your area.
Make sure the telephone jack is an RJ-11C.
6. The display shows a communication error.
You may be trying to communicate with a non-group 3 facsimile machine.
The remote machine may not be able to perform the function that you want (such as polling or
confidential reception).
The remote machine may be out of paper or experiencing a paper jam.
Bad telephone lines can also cause communication errors. Try sending the fax again.
The receiving facsimile machine may have a service problem. Send a fax to a different location to
test your Okifax 1000.
7. You sent a fax, but it was received completely blank.
Make sure that you have loaded your document face-down.
8. You sent a fax, but the image the remote fax received was very poor quality.
If your document has small type, complex illustrations, photographs or was extremely light or dark,
try changing the TRANSMIT RESOLUTION and TYPE OF ORIGINAL Settings.
Copy the document on the Okifax 1000 to see how it will transmit. If the copy looks good, the
problem may be telephone line interference or a defective facsimile machine at the receiving side.
9. Your Okifax 1000 does not receive faxes.
Check which reception mode is set on your Okifax 1000. The mode will be displayed in the upper
right-hand corner of the LCD when the Okifax 1000 is in idle mode.
10. The image received on your Okifax 1000 is very poor.
If your document has small type, complex illustrations, photographs or was extremely light or dark,
ask the person sending the fax to change the TRANSMIT RESOLUTION and TYPE OF
ORIGINAL Settings.
Copy a similar document to test your Okifax 1000. If the copy looks good, the problem may be
telephone line interference or a defective facsimile machine at the transmitting side.
11. You tried dialing with a one-touch key or an auto-dial code but nothing happened.
Make sure that something is programmed into the One-Touch Key or Auto-dial Code that you are
using.
Check the telephone number to make sure it was entered correctly.
When you are dialing with an Auto-dial Code, be sure to press the AUTO-DIAL Key before you
enter the code.
If your Okifax 1000 has the AUTO START feature disabled, you must press the START Key to
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