110
C
Troubleshooting
C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made
from within
that country.
If you are having difficulty with your machine
C
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
Note
If you need additional help, call Océ Technical Support, please call
In USA: 1-800-243-5556
In Canada: 1-866-462-4478.
Troubleshooting and routine
maintenance
C
Printing or receiving faxes
Difficulties
Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality
See
Improving the print quality
on page 117.
Vertical black lines when receiving
One of the corona wires for printing may be dirty. Clean the four corona wires.
(See
Cleaning the corona wires
on page 154.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Océ Technical Support, please call
In USA: 1-800-243-5556
In Canada: 1-866-462-4478.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See
Paper size
on page 21.)
Turn on auto reduction. (See
Printing a reduced incoming fax
on page 45.)
Содержание cx2100
Страница 1: ...Printing for Professionals Oc cx2100 User s Guide...
Страница 12: ...Section I General I General information 2 Loading paper and documents 9 General setup 20 Security features 26...
Страница 84: ...Section III Copy III Making copies 74...
Страница 93: ...Chapter 12 82...
Страница 101: ...Chapter 14 90...
Страница 102: ...Section V Software V Software and network features 92...