5 4
Section 5: Setting up
The
Greeting Table stores the greetings played by the Automated
the
Attendant to incoming callers. This Greeting Table is divided into four sections.
The four sections represent your Company Greeting for:
G r e e t i n g
Table
l
Morning
l
Afternoon
.
Evening
.
Non-business
Note: Table 7.1 in Section 7 shows time segments for the Morning, Afternoon,
Evening, and Non-business Hours Greetings.
can store a total of 10 greetings in memory, but only four greetings can
be assigned to the Greeting Table at any one time. The greeting numbers
assigned to the Table can be any greeting that you record and number from 1 to
10. Only greetings 9 and can be used to replace the Automated Attendant
menu prompt.
Note: For more information about the Automated Attendant menu prompt, refer
to Section 7, Setting the operator status.
H
OW
the
You can record four Company Greetings for the table. There is a total of four
Greeting
reetings stored on the Greeting Table at any one time. A number from 1 to 10
Table is
must be assigned to any greeting that is used in the Greeting Table.
organized
e recommend using greetings 1 through 8 as your daily business greetings,
and greetings 9 and 10 as special greetings. For example, for the New Year
Holiday you could record the greeting:
“Thank you for calling
Incorporated. We are closed for the New Year
Holiday. We hope your holiday is happy and safe.
We
be open Monday to
resume our regular business hours. Happy New Year.”
This greeting would be recorded as greeting number
and assigned to the
Greeting Table for the Non-business Hours Greeting. When the Business
Status is set to NO, the holiday greeting number 10 would play on the Greeting
Table. For more information about selecting greetings, refer to Assigning a
greeting to the Greeting Table, later in this section.
Mini Set Up and Operation Guide
Содержание StarTalk Mini
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