Norstar StarTalk Mini, Руководство по установке

Страница: 356 / 372

Appendix F: samples and tips
F
uses the Greeting Table to answer all calls after four rings. Depending
on the time of day, the different recorded greetings play for the Morning,
Afternoon, and Evening. When the Business Status is NO, the Non-business
Hours Greeting plays.
Greetings have been recorded by the System Coordinator and say:
Greeting No. “Good Morning. You have reached Bridge
Engineering.
(The voice prompts play after the
greeting. You can make Company Greetings
up to five minutes long.)
Greeting No. 2
“Good You have reached Bridge
Stone Engineering.
Greeting No. 3 “Good Evening. You have
reached Bridge
Stone Engineering.
Greeting No. 4
“You have reached Bridge Stone
ing. Our office is closed at this time. Please
stay on the
to leave a message.
The Greeting Table automatically answers calls using greetings 1 through 4.
Greetings 1 through 4 play until the System Coordinator assigns different
numbered greetings.
When the Greeting Table was configured, the primary language was set as
English.
Important: Lines used must be assigned to the Greeting Table before the
Greeting Table greetings are used.
Following the company greeting the Home Menu Voice plays. This menu
provides a list of single-digit options to a caller. A caller, after listening to the
Home Menu selects an option by pressing a number on any tone dial telephone.
For example:
“To speak to our service representative, press
To reach our
department, press To reach our shipping and receiving department,
press To speak our receptionist, press
This completes the set up for central receptionist. For complete
set up instructions, refer to Section
5:
Setting up
Mini Set Up and Operation Guide