4 - 1
Preparing to set up Custom
Call Routing (CCR)
Introduction
Custom Call Routing (CCR) is an application, that works with
to
provide a call routing path to direct incoming calls. This section describes how
CCR works, and defines:
CCR Tree
Point
Home Menu
Home Menu voice prompt
Information Messages
Leave Message Point
Transfer Point
Destination type
the Workspace
how to
a Tree
call Paths and Path numbers
CCR is a customized call routing application that allows incoming callers to
route their own calls along call Paths you Create.
A Path on a CCR Tree is accessed by selecting a number option that you
assign to a voice menu. The CCR voice menus act just like
Automated Attendant. The only difference is that you determine the options
available, and record the menu yourself. A caller selects number options by
pressing the buttons on any tone dial telephone.
Mini Set Up and Operation Guide
Содержание StarTalk Mini
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