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AP-75370 - Revision 1.1
User’s Guide Kona / Kona apparel cutting plotter
Troubleshooting
9.2.2
Errors with error number (ID 1009-6115)
Error
Message
Description
Solution
Category
1009
Y position error
The head is obstructed and cannot move anymore. E.g.
due to a media crash or mechanical obstruction.
Remove the object blocking the
head and restart the cutter.
Fatal
error
1010
X position error
The media cannot be fed forward/backward. Because of a
media crash, too heavy media or mechanical obstruction.
Remove the object blocking the grit
rolls and restart the cutter.
Fatal
error
1014
X fuse error
Power supply problem
X fuse is broken
X motor problem
Contact an authorized Mutoh
technician
Fatal
error
1015
Y fuse error
Power supply problem
Y fuse is broken
Y motor problem
Contact an authorized Mutoh
technician
Fatal
error
1045
No Z encoder
Z encoder or flatcable is broken
Contact an authorized Mutoh
technician
Fatal
error
1049
Y PWM max error
There is too much force necessary to move the head left or
right.
Remove the media or object
blocking the head from moving and
restart the cutter.
Fatal
error
1050
X PWM max error
There is too much force necessary to move the media back-
and/or forwards.
Remove the object blocking the grit
rolls and restart the cutter.
Fatal
error
1060
Sheet off error
The front sensor is still covered after a sheet-off
Check if the sheet-off system
Is the cutting blade still sharp?
Warning
1070
Tool swap error
Impossible to load/ unload the tool
Check for mechanical obstructions
Error
2000
PG problem detected
Media is too short to perform a PG action
Load a longer sheet
Warning
Содержание Kona 1400
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