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Introducing the Management Edition Program

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Management Edition

For retail-licensed customers:

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• Specific steps to reproduce the problem

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Содержание MANAGEMENT EDITION 2.5

Страница 1: ...Management Edition Administrator s Guide Version 2 5...

Страница 2: ...Pretty Good Privacy PrimeSupport RecoverKey RecoverKey International ReportMagic RingFence Router PM Safe Sound SalesMagic SecureCast Service Level Manager ServiceMagic Site Meter Sniffer SniffMaster...

Страница 3: ...contact Network Associates 19 Customer service 19 Technical support 19 Network Associates training 20 Comments and feedback 20 Reporting new items for anti virus data file updates 21 International co...

Страница 4: ...95 or Windows 98 machines 79 Automating setup via NetWare login scripts 81 Preparing NetWare servers 83 SECURE CONSOLE command 83 AUTOEXEC NCF 83 Installation method 84 Checking rights for Microsoft...

Страница 5: ...dates and ZIP files 129 Installing script extension DLL or setup file updates 132 Forcing updates of invalid external mirrors 133 Changing anti virus software versions 134 Changing the version for all...

Страница 6: ...ork message 183 Sending an alert to a DMI console 186 Launching a program on alert 188 Sending an alert as an audible WAV file 190 Logging alerts 192 Chapter 7 Configuring Complex Domains 195 Designin...

Страница 7: ...tories 237 Linking repositories 238 Listing the Repository contents 239 Filtering the report 239 Formatting the Repository report 241 Reporting on the installation 242 Formatting the Installation Log...

Страница 8: ...y 271 Appendix B Using MCScript to Update Your Script Files 273 Determining when to edit your MCSCRIPT INI files 273 Defining MCScript files 273 Specifying ID keys 275 Specifying Inclusions keys 277 S...

Страница 9: ...ed scripts 302 Appendix C Network Associates Support Services 303 Adding value to your Network Associates product 303 PrimeSupport options for corporate customers 303 Ordering a corporate PrimeSupport...

Страница 10: ...Table of Contents x Management Edition...

Страница 11: ...rting of detected attacks It reduces the time you must spend installing and managing anti virus software particularly on large networks ensuring uninterrupted network security The Management Edition s...

Страница 12: ...and Chapter 5 Updating Your Anti virus Software Management Server Use the Management Server to coordinate the scheduling of scans receive alerts and generate reports for the entire anti virus domain F...

Страница 13: ...scan and sends virus alerts from on demand and on access scans back to the Management Server Scheduler This component lets you schedule an on demand scan to occur at a specific time It then sends a c...

Страница 14: ...es recommends using Acrobat Reader 4 0 Reader version 3 0 1 has difficulty correctly printing graphics included in the PDF file An online help file This file gives you quick access to hints and tips a...

Страница 15: ...g Interface MAPI It can also filter out hostile Java classes and ActiveX controls by comparing those that it encounters with a database of classes and controls known to cause harm When it detects a ma...

Страница 16: ...mmand line options VirusScan uses BOOTSCAN EXE on its Emergency Disk in order to provide you with a virus free boot environment When you run the Emergency Disk creation wizard VirusScan copies BOOTSCA...

Страница 17: ...gement Agent provides client installers for Windows 95 and Windows NT machines that have peer networking disabled or removed so that you can add them to the network without need for file sharing The d...

Страница 18: ...e Chapter 6 Using the Alert Manager for details At a glance scan status via the anti virus domain view reveals whether a machine is all clear infected or overdue for a scan Scans can be scheduled for...

Страница 19: ...d Wide Web a valuable resource for answers to technical support issues We encourage you to make this your first stop for answers to frequently asked questions for updates to Network Associates softwar...

Страница 20: ...r AUTOEXEC BAT CONFIG SYS and system LOGIN script Specific steps to reproduce the problem Network Associates training For information about scheduling on site training for any Network Associates produ...

Страница 21: ...ny obligations whatsoever Send your questions or virus samples to To report items to our European research office use these e mail addresses To report items to our Asia Pacific research office or our...

Страница 22: ...es Belgique Phone 0032 2 478 10 29 Fax 0032 2 478 66 21 Network Associates do Brasil Rua Geraldo Flausino Gomez 78 Cj 51 Brooklin Novo S o Paulo SP 04575 060 Brasil Phone 55 11 5505 1009 Fax 55 11 550...

Страница 23: ...rezionale Summit Palazzo D 1 Via Brescia 28 20063 Cernusco sul Naviglio MI Italy Phone 39 02 92 65 01 Fax 39 02 92 14 16 44 Network Associates Japan Inc Toranomon 33 Mori Bldg 3 8 21 Toranomon Minato...

Страница 24: ...65 220 7255 Network Associates Spain Orense 4 4a Planta Edificio Trieste 28020 Madrid Spain Phone 34 9141 88 500 Fax 34 9155 61 404 Network Associates Sweden Datav gen 3A Box 596 S 175 26 J rf lla Swe...

Страница 25: ...e hard disk space for the Repository which increases as you add more anti virus software NOTE In order to optimize performance Network Associates recommends that you not install the Management Console...

Страница 26: ...ure of the Microsoft network domains you ve already set up The Management Console allows you to create one or more anti virus domains based on how you want to group machines on the network You can the...

Страница 27: ...local machine or a Windows NT Server referred to as server Some installation options are more viable than others We discuss them in the next section Option 1 Local machine server one anti virus domai...

Страница 28: ...onsole user on the same machine but restricts its usage to a single machine unless the local installation directory is shared by that user This may be useful when one person has primary responsibility...

Страница 29: ...machines or fewer This option although similar to the previous one does not rely on the local workstation being continuously powered on As long as the server is continuously powered on on access aler...

Страница 30: ...remove previous versions of the Management Edition program be sure to preserve your anti virus domain structure by using the Import Domain command on the File menu The Management Console for version...

Страница 31: ...through the installation process and then the first Welcome dialog box appears Figure 2 1 Figure 2 1 Welcome dialog box 6 Click Next A second Welcome dialog box appears Figure 2 2 Figure 2 2 Welcome 2...

Страница 32: ...appears Figure 2 3 Figure 2 3 User Information dialog box 9 Enter your name and company both details are required in the text boxes and then click Next to continue the installation The Choose Destina...

Страница 33: ...by clicking Browse The Browse for Folder dialog box appears Figure 2 5 Figure 2 5 Browse for Folder dialog box Select a folder and click OK NOTE If the Management Edition program is installed on a se...

Страница 34: ...To add program icons to a folder you can accept the default or you can specify a different program folder than the one shown in the Program Folder text box either by typing its name in the text box or...

Страница 35: ...xt If you click Next the Setup Complete dialog box appears Figure 2 8 Figure 2 8 Setup Complete dialog box 15 Once the installation is complete you can do one of the following Select Yes launch the pr...

Страница 36: ...ess to it Updates to member machines can be scheduled to occur at any time NOTE The master repository must be permanently available to allow software updates to occur and must be located on a Windows...

Страница 37: ...Setup dialog box appears Figure 2 9 Figure 2 9 Repository Setup dialog box 2 Enter the server name in the Machine box or Click the browse button next to the Machine box to select a different server in...

Страница 38: ...ocation for the master repository C Program Files Network Associates Management Console Disks on the local machine in the Repository Path box or Click the browse button to select a different path in t...

Страница 39: ...ur version of the Management Edition program and add more Management Edition components and if you want to keep more than one version of anti virus software in the Repository Use Windows Explorer or F...

Страница 40: ...chine in the anti virus domain It is automatically installed on every Management Edition machine Scheduler Helps you schedule on demand scans for specific times no icon Update Manager Runs on the Mana...

Страница 41: ...s usually the CD ROM drive or the A drive b To install from CD ROM select the relevant folder and click OK To install from diskette select the relevant drive letter and click OK The anti virus compone...

Страница 42: ...install the anti virus software into the Repository Follow these steps to install anti virus components in the Repository 1 In the Management Console s main menu click Tools and then click Repository...

Страница 43: ...XTRA DRV that are sent to you by an AVERT lab Dat Update Click this to install the periodic DAT updates that are posted to the Network Associates FTP site Zipped Click this to install a ZIP file conta...

Страница 44: ...drive letter and click OK The anti virus software files are copied into the Repository as shown in the Repository dialog box on the Maintenance page Figure 2 19 Figure 2 19 Repository dialog box Maint...

Страница 45: ...ository dialog box Products page 7 If you have member machines running Windows for Workgroups 3 11 Windows 95 Windows 98 and Windows NT you must install anti virus software into the Repository for eac...

Страница 46: ...Management Console s Tool menu to launch the NetShield Console NetShield NetWare This is the server component of the NetShield program that you must install to the NetWare servers In order to import t...

Страница 47: ...S user object is to be created is also required If you are rolling out to NetWare 3 x servers or you know that the NetShield user object has already been created you can turn off this option ME Config...

Страница 48: ...Customizing the NetShield program install options and on access scanner settings on NetWare servers After the initial installation of the NetShield program to the NetWare server the NetShield NetWare...

Страница 49: ...that your server remains protected 7 Locate the NetShield Netware product directory containing the NETSHLD REG and PASSWORD PWD files in the Repository or mirror that you will be using for the NetWar...

Страница 50: ...ext you must use a different Setup mode to install an identical VirusScan configuration on each target system Setup will use the SETUP ISS file you create in the first step to guide each subsequent in...

Страница 51: ...this initial installation to respond to any questions that appear in the wizard panels and to follow the installation steps in the sequence presented or the silent installation you run later will abor...

Страница 52: ...o create the SETUP ISS file You can run a silent installation in a variety of ways and with different levels of interaction with network users You can for example create a script for your users that r...

Страница 53: ...fault Setup restarts the workstation when it has finished installing files If you do not want Setup to reboot each target workstation you must edit the SETUP ISS file you created during your recorded...

Страница 54: ...Console You can consult the following sections for details about the main areas of the Management Console Figure 2 22 Menu bar on page 55 Toolbar on page 57 Font bar on page 58 Left pane on page 58 Ri...

Страница 55: ...xit Click this to exit the Management Edition Console Edit Find Machine Click this to locate machines in a large network View Large Toolbar Click this to view the toolbar with large buttons containing...

Страница 56: ...as been performed Batch Install Click this to enable background installation of software Recommended for simultaneous upgrading of 100 or more member machines However Batch Install cannot be used to p...

Страница 57: ...he Management Console Follow these steps to display or hide the toolbar 1 Click View on the Management Console s main menu 2 Do one of the following To display the default small toolbar choose Small T...

Страница 58: ...status of the latest virus scan or the status of the updates to the anti virus software Click Command To New Create a new anti virus domain Apply Configuration Apply the configuration to all machines...

Страница 59: ...s tab to view a list of machines in your network Properties Click this tab to view platform and domain information for the selected domain Scan Results Click this tab to view historical results of pre...

Страница 60: ...nstallation Log Click this tab to view the history and status of component installation on the selected machine Scan Report Click this tab to view historical results of previous virus scans for the se...

Страница 61: ...Scan Results Click this tab to view historical results of previous virus scans for machines in the selected Members group within an anti virus domain Domain Log Click this tab to view the status of m...

Страница 62: ...see Installing the Management Console on page 26 IMPORTANT If you are upgrading from version 2 0 to version 2 5 of the Management Edition program you must install your new version to the same folder a...

Страница 63: ...see Chapter 7 Configuring Complex Domains Preparing member machines To enable the Management Console to manage your machines easily you must install a Management Agent on each machine Next you must cr...

Страница 64: ...f client installer files the same set of files used for the Name Provider Install onto this standard machine but don t run them Then when you create the new machine and start the machine running chang...

Страница 65: ...Administrator s Guide 65 Creating Anti virus Domains Figure 3 1 Management Edition Install Options Flowchart...

Страница 66: ...ag the machine into a domain and apply the configuration If you don t do this updates won t occur NP Override Install NP Override Install is used for machines that wouldn t normally require the use of...

Страница 67: ...mpatible Network icon in the network view It requires Microsoft s Client Services for NetWare or Novell s Client 32 to be installed on the Management Console machine OS platform Microsoft Windows Clie...

Страница 68: ...Preparing machines with peer networking In this section you ll learn how to prepare machines that use peer networking Windows NT machines trust relationships on this page Windows 95 and Windows 98 mac...

Страница 69: ...use trust relationships to specify trusting and trusted domains A trusting domain trusts network security to a trusted domain A trusting domain is the resource domain It allows the users of a trusted...

Страница 70: ...Step 1 through Step 5 for the trusting domain The first time you use the trust relationship the password used for setting up the relationship is verified and then changed Windows 95 and Windows 98 ma...

Страница 71: ...OK 4 In the Network dialog box click the Access Control tab The Access Control page appears Figure 3 5 Figure 3 5 Network dialog box Access Control page 5 Select the User level access control option...

Страница 72: ...e Administrators list box make sure Admin is present Windows 95 and Windows 98 machines share level access On Windows 95 and Windows 98 machines you can keep backward compatibility with Windows for Wo...

Страница 73: ...each shared resource 4 Click OK and reboot the machine for share level access to take effect 5 Start Control Panel again 6 Double click the Network icon then select the Configuration tab 7 Click File...

Страница 74: ...ord on all machines in the anti virus domain 12 Click OK Windows for Workgroups 3 11 machines Follow these steps to enable filesharing in Windows for Workgroups 3 11 1 Start File Manager Select the Wi...

Страница 75: ...11 Windows 95 Windows 98 and Windows NT machines are assigned a computer name when the network administrator installs the operating system However Windows 3 1 machines do not support peer networking...

Страница 76: ...requests a computer name from a Name Provider This is a Windows NT service which resides on every Management Server Each Management Server manages a single anti virus domain You need to provide the Ma...

Страница 77: ...OMAIN NP_PARTIAL can be used to allocate a given prefix to new computers that need the services of the name provider The text entered will prefix a number generated by the name provider e g SALES_0000...

Страница 78: ...This will reduce network traffic and is useful when installing to a large number of new machines because it will prevent a broadcast storm By default the Name Provider generates a name of the form Do...

Страница 79: ...machines setup can become a time consuming task Continue with Adding member machines to an anti virus domain on page 87 Windows NT Windows 95 or Windows 98 machines Normally to manage Windows NT Wind...

Страница 80: ...decimal notation a b c d or IPX network node where network is the IPX network segment address that the machine resides on and node is the machine s IPX node address NP_ADDR1 IP 192 168 1 2 NP_ADDR2 I...

Страница 81: ...ing software to large numbers of machines that have no peer networking such as Windows 3 1 machines soon becomes a labor intensive task Automating this process with a NetWare login script reduces the...

Страница 82: ...ions copy the AUTOINST EXE utility to the same directory to simplify the automated installation procedure Once the installer SETUP EXE has installed the Management Agent on the machine it removes its...

Страница 83: ...ecause the Management Agent is loaded from SYS SYSTEM NTME NAIAV NCF and adds a server search mapping to this directory so that we can still load the agent after SECURE CONSOLE has been issued However...

Страница 84: ...t network domain members You can verify your network configuration and the privileges of your account from the Management Console Follow these steps to check rights 1 Log on as a Domain Administrator...

Страница 85: ...us domain Runs the Management Agent Update Manager and Name Provider The Management Server must therefore be a Windows NT server that is running continuously Choose a server with spare capacity so tha...

Страница 86: ...continuously To check the machine s operating system right click the machine and choose Discover 2 Drag the machine onto the Management Server Unassigned icon in the anti virus domain view Otherwise...

Страница 87: ...and scan They can send alerts back to the Management Server when on demand or on access scans find viruses In addition to the Management Server Windows NT member machines can also generate e mail page...

Страница 88: ...ouble click the icon for the item you want to view the Microsoft Windows Network domain the NetWare or compatible network the Name Provider or one of the Imported Browse List items The container expan...

Страница 89: ...g hold the mouse pointer over a machine and wait for the ToolTip help Using the Discover method Follow these steps to add a single machine to its anti virus domain 1 In the Management Console click th...

Страница 90: ...etwork view you refresh all databases When you select the Management Server you refresh only the database stored on that Management Server Follow these steps to identify new machines that still need t...

Страница 91: ...ght click Anti Virus Domain s an anti virus domain a Members group or an individual machine and choose Add Remove Components If you choose Anti Virus Domain s the Global Components dialog box appears...

Страница 92: ...must select which anti virus components are to be installed onto machines within your anti virus domain Remember the following when selecting which machines will have the anti virus components instal...

Страница 93: ...ts in either list to move them to the opposite list select the components and click Add or Remove or click and drag them to the other list 3 Click OK to set the components required for every machine i...

Страница 94: ...ialog box appears prompting you to enter a different user name and password Figure 3 18 Enter one that has sufficient rights to access the machine using its Administration share Figure 3 18 Network Lo...

Страница 95: ...Domain s affects all domains except their Management Servers Follow these steps to add or remove components for non standard machines 1 Right click the machine you want to configure point to Manage Co...

Страница 96: ...t affecting the rest of the anti virus domain Similarly the settings for the anti virus domain no longer affect it The machine is now considered non standard 5 To identify all non standard machines me...

Страница 97: ...settings determine the format for the dates and times that you enter for the scans and their format in any log file To change the format use the Regional settings in the Control Panel Scheduling scan...

Страница 98: ...virus domain In the Window Type box you can select whether the on demand scanner window opens as normal size maximized or minimized as an icon on users machines when the scan starts 5 Select a Write...

Страница 99: ...the Execute Event section select At Regular Intervals to regulate the cycle for the scan event that you re creating 9 In the Periodic section use the up down buttons and the drop down lists to set ho...

Страница 100: ...4 Figure 4 4 New Event dialog box Targets page 12 Select the machines that you want to scan for viruses The left hand box shows the target machines for the scan It is initially empty The right hand bo...

Страница 101: ...on the list they may have been added after this event was created Therefore manually selecting all machines in the anti virus domain or members group as targets is not the same as Scan Entire Domain...

Страница 102: ...n a machine Scan Report tab checkbox For example for a server you may only want to scan a specific user s home directory In the Additional command line options text box you can specify the drive and d...

Страница 103: ...ines at a particular time of day You may also want to scan the same machines with the same settings at a different time of day Follow these steps to schedule scans to occur more than once 1 Under the...

Страница 104: ...ppears Figure 4 7 Figure 4 7 Change event name dialog box 4 Enter a new name for the event you re creating All settings are the same only the name is changed 5 To change the settings for this newly na...

Страница 105: ...e machines to scan All Machines Select this option to scan all machines in the selected domain or group Unknown Warnings and Alerts Select this option to scan only machines in the selected domain or g...

Страница 106: ...ese steps to run an on demand scan on an individual machine 1 In the Management Console s anti virus domain view under Members select a machine that you want to scan The machine must have the VirusSca...

Страница 107: ...e in the anti virus domain view 2 Click the Scan Results tab in the right pane to view a report The Scan Results page shows the contents of the report file If this is the first time you have scanned t...

Страница 108: ...member machines and domains You can choose to save a copy of your scan results for archival or printing purposes Follow these steps to save a text record of affected machines 1 Select the affected an...

Страница 109: ...chine select the machine in the anti virus domain view and then click the Scan Results tab in the right pane to view a report For more details see Viewing results of on demand scans on page 107 Acknow...

Страница 110: ...the selected domain or group that have warnings and alerts Unknown Only Select this option to acknowledge only machines in the selected domain or group that have an unknown status Warnings Only Selec...

Страница 111: ...ings and alerts Unknown Only Select this option to acknowledge only machines in the selected domain or group that have an unknown status Warnings Only Select this option to acknowledge only machines i...

Страница 112: ...e right click and point to Show Scan Results For All Historical Data Select this to view a full report of all scans that have ever taken place Data Today Data This Week Data This Month or Data This Ye...

Страница 113: ...is colored for further effect For example machines that have had any virus alerts may appear in red You can right click in the report area and print the report or save it as an RTF file to edit the c...

Страница 114: ...Select a different font in the Font list Select a different font size in the Size list Click Reset to reestablish the default format settings Select the Make these the default settings for all report...

Страница 115: ...play will only refresh when you right click a machine or group and choose Scan or Update Scan Status Follow these steps to change the refresh settings 1 On the Management Console main menu click Tools...

Страница 116: ...ges page appears Figure 4 13 Figure 4 13 Options dialog box Tracking Changes page 3 Select the Enable update of scan status checkbox 4 Enter the number of seconds for the frequency that you want the s...

Страница 117: ...eriod If a machine has not been scanned for a longer period its status changes from OK to Warning 1 On the Management Console main menu click Tools and then click Options The Options dialog box appear...

Страница 118: ...tor dialog box appears with the Event page showing 3 Select a Write to Log option The log file lets you keep a list of all attempted scans that may occur when you are not present Always Select this op...

Страница 119: ...is filter type to view all three types of information 5 After you view the filtered log results you can delete the entire scheduled scan result log Right click in the Scheduler Log page and choose Del...

Страница 120: ...box appears Figure 4 15 Figure 4 15 Refresh Frequency dialog box 1 Enter the number of seconds apart that you want the log to refresh 2 Click OK Saving the log Follow these steps to save the contents...

Страница 121: ...118 2 Click the Scheduler Log tab in the right pane The Scheduler Log page appears Figure 4 6 on page 103 3 Right click on the Scheduler Log page and choose Arrange Columns to revert back to the defau...

Страница 122: ...Creating Schedules 122 Management Edition...

Страница 123: ...our anti virus domain s you must install them into the Repository see Installing DAT and program file updates on this page and then change the domain version see Changing anti virus software versions...

Страница 124: ...each remaining disk in your set until the installation of anti virus update files is complete 3 On the Management Console main menu click Tools and then click Repository The Repository dialog box app...

Страница 125: ...r mirror repositories Click OK to close the dialog box 8 You can now change your anti virus software version Follow the procedure in the section Changing anti virus software versions on page 134 Insta...

Страница 126: ...llow these steps to install interim anti virus file updates to the Repository 1 On the Management Console main menu click Tools and then click Repository The Repository dialog box appears with the Pro...

Страница 127: ...ools and then click Repository The Repository dialog box appears with the Products page showing Figure 5 2 on page 124 2 Use Windows Explorer Windows NT 4 0 or File Manager Windows NT 3 51 to browse f...

Страница 128: ...nless we have supplied an updated extra DAT with the same name as a previous version for example to update a quick fix or recognize new variants you have added the same extra DAT s two or more times T...

Страница 129: ...name of the virus it detects are at the end of the file For example the following text shows that the DAT is v7 87 version 7 87 and detects the Marburg virus 158 54 141 243 13 126 215 180 41347 256 V7...

Страница 130: ...rm Language Filter dialog box Select the platforms and languages of the software you want from the zipped file and then click Zipped The Open dialog box appears Figure 5 9 Figure 5 9 Open dialog box 4...

Страница 131: ...page 124 2 Use Windows Explorer Windows NT 4 0 or File Manager Windows NT 3 51 to browse for the DAT update or other ZIP item Select the file and drag it onto the Products page The files are copied an...

Страница 132: ...stall DAT updates or other ZIP items to one machine 1 Select the DAT update or other ZIP item under the Repository 2 Drag it onto the required machine in the Management Console s anti virus domain vie...

Страница 133: ...nd click OK The selected files are updated If any of the selected files are not part of the product a warning message appears and the update is terminated Forcing updates of invalid external mirrors I...

Страница 134: ...oth the new and old versions To complete installing the new anti virus software onto machines with overridden configuration settings you need to apply the configuration at the individual machine level...

Страница 135: ...to Manage Components and choose Add Remove Components The Components dialog box appears Figure 5 6 on page 128 2 Select the product version in the pull down Version list in the left hand pane and cli...

Страница 136: ...etails see Listing the Repository contents on page 239 If you ve just completed installing new components see also Reporting on the installation on page 242 Follow these steps to view the properties o...

Страница 137: ...member machines Remove the component or version from the Repository and add it from your disks or CD ROM If the problem continues contact our Technical Support staff Removing old versions from the Re...

Страница 138: ...ces instead of services running as named accounts The Task Manager cannot copy DAT files from a normal share for a local system to access a share you must mark the share as a null session share Simila...

Страница 139: ...For more details see Installing anti virus components in the Repository on page 42 Using the Push On Install When installing or upgrading a member machine Push On Install copies the management and an...

Страница 140: ...er machines On Windows NT machines the Management Console will start the components remotely 7 If you install the on access scanner you must reboot the target machine 8 If you install to a Windows 95...

Страница 141: ...also copies a configuration file listing all the files you ve selected for installation on the member machine The Management Agent starts on the member machine reads the configuration file and finds o...

Страница 142: ...nd Pull Off Install methods update member machines sequentially However Batch Install has many more features It can do the following Update many machines simultaneously Delay the start time for the up...

Страница 143: ...yet the user continues working uninterrupted Normally the Update Manager prompts the user to accept the update The user accepts and the machine is updated with a copy of the new anti virus software Th...

Страница 144: ...uccessful 8 To let users delay updates click Postpone Otherwise go to Step 15 The Postpone options dialog box appears Figure 5 14 Figure 5 14 Postpone options dialog box 9 Select Allow user to postpon...

Страница 145: ...tes for a specific domain or members group right click the domain name point to Manage Components and then choose Component Configuration Select the Upgrade box and then click the Upgrade tab Machines...

Страница 146: ...te sent and agent started successfully and is no longer considered active The viewer keeps count of the number of active updates in its status bar If the Update Agent does not write the results of the...

Страница 147: ...atus of updates that have already been completed or failed after the requested number of retries To delete the list of completed or failed updates right click within the Completed Updates report and t...

Страница 148: ...lled by the user while queued cog Cancelled by user while retrying The update was cancelled by the user while retrying red cross Ran out of retries sending update The Update Manager did not send the u...

Страница 149: ...d Waiting for request from login script Update send failed retrying Update sent successfully Cancelled by user while pending Waiting for request from login script Queued Update send failed retrying Up...

Страница 150: ...ethod you must click the Management Server and choose Apply Configuration otherwise the installation will fail Windows NT Windows 95 and Windows 98 machines To prepare Windows NT Windows 95 and Window...

Страница 151: ...indows 3 1 machine so that the Update Requester MEUPRQ16 EXE runs automatically the next time Windows is started AUTOINST EXE is in the 16 Utils directory within your Management Console s installation...

Страница 152: ...force its reuse For example MAP ROOT F SYS PUBLIC ME_CLNT AUTOINST C WINDOWS F SETUP EXE MAP ROOT I SERVER SYS PUBLIC REQUESTR AUTOINST C WINDOWS I MEUPRQ16 EXE FORCE For details see Automating setup...

Страница 153: ...l if you don t mind leaving the Management Console running for a long time and if you expect some updates to fail initially probably because the machines have not been turned on With Batch Install ins...

Страница 154: ...Options dialog box appears Figure 5 18 Figure 5 18 Reboot Options dialog box 3 Select the Prompt user if reboot is required checkbox 4 If you only want to prompt users to reboot select the Do not for...

Страница 155: ...nent Configuration In the dialog box select the Upgrade settings checkbox and then click the Upgrade tab You can then change the parameters for the domain as described Configuring custom update messag...

Страница 156: ...te Agent 5 In the Message text box type the body for the custom message that appears before the update begins 6 Select the Display this message to users after the update checkbox to display your custo...

Страница 157: ...the Management Console s Tools menu e g to launch specific applications or utilities from the console The following steps show how to add a NetWare Server Remote Console a tool that you can set up to...

Страница 158: ...be the last item that was added to the selection Selected AV Domain Machine AVMACHINE The name of the selected machine in the domain view Domain of Selected Domain View Item AVDOMAIN The name of the d...

Страница 159: ...into the path in the Parameters text box The same parameters are available as in Step 4 10 If the custom tool you specified uses substitution parameters and requires the Management Console to connect...

Страница 160: ...m Tools dialog box 14 Click Add to enter your tool details in the Menu Contents list on the right side of the dialog box To edit an existing entry click on the tool name in the Menu Contents list and...

Страница 161: ...ling centralized alerting is a two part process You must configure Alert Properties for both the NetShield and VirusScan programs Enabling centralized alerting for the NetShield program First you will...

Страница 162: ...alerting for the VirusScan program Next you must configure VirusScan alerting However remember that the VirusScan program must first be installed in the Management Edition Repository Follow these step...

Страница 163: ...kbox and enter the UNC path to the share you created in Step 5 of the initial task The format is Machine Share e g SERVER ALERT Follow these steps to enable centralized alerting for the VirusScan prog...

Страница 164: ...box appears 2 Click Configure The Alert Manager Properties dialog box appears 3 Click the Alert tab Select the Send network alert checkbox and enter a drive letter that is mapped to the shared direct...

Страница 165: ...k the tab corresponding to the anti virus product for which you want to configure alerting 3 Click Configure The Alert Manager Properties dialog box appears with the Summary page showing Figure 6 1 on...

Страница 166: ...rts to a printer and a pager If you have not yet configured Alert Manager the Summary page will contain two default alerts Event Log and Network Message Click next to each listed alert method to displ...

Страница 167: ...es across network domains or to construct a hierarchical arrangement for passing and consolidating alert messages Follow these steps to forward an alert to another computer 1 Open the Alert Manager Pr...

Страница 168: ...ocate the computer on the network To choose additional options continue with Step 4 To change configuration options select one of the destination computers in the list then click Properties Alert Mana...

Страница 169: ...o the Forward Properties dialog box 6 Click Test to send the destination computer a test message The message appears instantly on the destination computer s screen and the recipient must click OK to a...

Страница 170: ...ation computers running Windows NT must have the Messenger service running to receive alert messages Those running Windows 95 or Windows 3 1x must also be running the WinPopup utility to receive netwo...

Страница 171: ...work NOTE If the specified name is both a valid username and computer the alert message will be sent to the username Also to send local alerts to the local computer you must add the MACHINENAME macro...

Страница 172: ...ages Next click OK to save your changes and return to the Network Message Properties dialog box 5 Click Test to send the destination computer a test message The message appears instantly on the destin...

Страница 173: ...hat your recipient sees the alert in time to take appropriate action Follow these steps to send an alert as an SMTP e mail message 1 Open the Alert Manager Properties dialog box 2 Click the E Mail tab...

Страница 174: ...ddresses in the list then click Properties Alert Manager opens the E Mail Properties dialog box Figure 6 8 Change any of the information that you want to change in the boxes shown then continue with S...

Страница 175: ...me as an Internet Protocol IP address as a name your local domain name server can recognize or in Universal Naming Convention UNC notation Click OK to save your changes and return to the E Mail Proper...

Страница 176: ...you might need to write a custom script to dial and select the correct menu options before Alert Manager can deliver its message Follow these steps to send an alert to a pager 1 Open the Alert Manage...

Страница 177: ...uses a numeric pager enter the pager number and the numeric message you want to send in the boxes provided Next enter in the Delay box the number of seconds Alert Manager should wait before transmitt...

Страница 178: ...ngs to configure your modem to send pager messages In the dialog box that appears Figure 6 12 on page 179 select the type of modem connected to your server from the Modem list the COM port it uses fro...

Страница 179: ...your recipient uses a numeric pager Alert Manager sends the telephone number or other message that you specified in the Pager Properties dialog box 7 Click OK to return to the Pager page 8 To configur...

Страница 180: ...steps to send an alert to a network printer 1 Open the Alert Manager Properties dialog box 2 Click the Printer tab The Printer page appears with a list of all of the network printers you have chosen...

Страница 181: ...perties Alert Manager opens the Printer Properties dialog box Figure 6 14 Change any of the information you want to change in the Printer box then continue with Step 4 to choose new or different confi...

Страница 182: ...rint as a simple unformatted line of text 6 Click OK to return to the Printer page 7 To configure other notification options click a different tab To save your configuration options and close the Aler...

Страница 183: ...d with an SNMP viewer such as Hewlett Packard s OpenView To learn how to set up and configure your SNMP management system see the documentation for your SNMP viewer software Follow these steps to send...

Страница 184: ...ate the Windows NT SNMP service on the same machine that runs Alert Manager Follow these steps to configure the Windows NT SNMP service 1 Click Configure SNMP The Windows NT Network control panel dial...

Страница 185: ...ssage To see the message you sent start your SNMP viewer software 5 To configure other notification options click a different tab To save your configuration options and close the Alert Manager Propert...

Страница 186: ...alert the DMI management console instantly of a virus When a virus is detected DMI immediately generates an alert message for Alert Manager to display on the DMI management console To generate DMI al...

Страница 187: ...t to send the destination computer more network messages including lower priority messages Next click OK to save your changes and return to the DMI page 5 Click Test to generate a test message The tes...

Страница 188: ...on alert For example if your company is using cc Mail or a special mail package that is not recognized by Alert Manager you can write a batch file to send notifications to your mail package Follow the...

Страница 189: ...y Level to specify which types of alert messages the destination computer will receive 7 In the Priority Level dialog box see Figure 6 4 on page 169 drag the slider to the right to send the destinatio...

Страница 190: ...dible WAV file 1 Open the Alert Manager Properties dialog box 2 Click the Sound tab The Sound page appears Figure 6 19 Figure 6 19 Alert Manager Properties dialog box Sound page 3 Click the Enable Aud...

Страница 191: ...nation computer fewer but higher priority messages Drag the slider to the left to send the destination computer more network messages including lower priority messages Next click OK to save your chang...

Страница 192: ...of alerts 1 Open the Alert Manager Properties dialog box 2 Click the Logging tab The Logging page appears Figure 6 20 The Recipient list displays all of the computers you have chosen to receive alert...

Страница 193: ...service open the Windows NT Services from the Control Panel and select Event Log Click Startup and select Automatic to start the Event Log service every time the system starts To choose additional opt...

Страница 194: ...ty messages Next click OK to save your changes and return to the Logging Properties dialog box 5 Click Test to send the destination computer a test message The message appears instantly on the destina...

Страница 195: ...ware and for virus alerts The anti virus domain may span over several sites machines may be on different networks in different cities You can create one anti virus domain or have separate anti virus d...

Страница 196: ...ch is the same as your network domain Figure 7 1 Figure 7 1 One anti virus domain one network domain Multiple office one site If your network spans several different departments but all are at the sam...

Страница 197: ...Two anti virus domains two network domains In order for local staff in each office to respond to virus alerts you can create an anti virus domain for each office including a mirrored repository For m...

Страница 198: ...us Domain s and choose New Domain The New Domain dialog box appears Figure 7 4 Figure 7 4 New Domain dialog box 2 Enter the name of the new anti virus domain and click OK The tree structure under the...

Страница 199: ...main 1 Select a machine in one anti virus domain and drag it to the new anti virus domain 2 Right click the anti virus domain and choose Apply Configuration If the only components are the on demand sc...

Страница 200: ...us domain view back across to the network view To remove a group of machines right click the Members group containing the machines and choose Remove 2 Click Yes to confirm the action The Removing mach...

Страница 201: ...and it can generate alerts back to the Management Server The Management Console administrator cannot update anti virus components change component configuration schedule scans or access the machine r...

Страница 202: ...k Yes to confirm the deletion The Removing machines dialog box appears Figure 7 5 on page 200 3 Select the actions to be carried out on the machines within the domain By default the Management Console...

Страница 203: ...e within an anti virus domain needs to know the name of its domain If you change the domain name you must reapply the configuration so that the information can be distributed to the domain members 4 R...

Страница 204: ...your Network Neighborhood view If the machine is not visible in your Network Neighborhood the machine or the network has been incorrectly configured and the Management Console cannot find the machine...

Страница 205: ...the list 4 Click Check Access to determine whether you have sufficient rights to manage this machine 5 Click Login to access the machine if your current administrative account does not have sufficien...

Страница 206: ...this manner Keep the imported browse list in the same directory that the Management Console uses with the anti virus components This ensures that you can always access the list If the list is on anot...

Страница 207: ...ptional and are ignored White spaces in domain names machine names or machine comments are not ignored For example MY MAC is not the same as MYMAC Blank lines are ignored All entries except machine co...

Страница 208: ...that the VirusScan program for Windows NT installs properly on Windows NT workstations only installation to Windows NT servers will fail The NetShield program for Windows NT runs on both workstations...

Страница 209: ...Simple machine entry no domain Type 1 Examples CCC DOMAINAREA MARKET5 CCC DOMAINAREA MARKET6 NT CCC DOMAINAREA MARKET7 NT Fisher L CCC DOMAINAREA MARKET8 Fisher B Multiple machine entry for single dom...

Страница 210: ...e file with a text editor and try again Then in the network view right click the filename and choose Refresh to re read it The network view now shows the hidden machines that you have added Any machin...

Страница 211: ...When you rename like this it does not rename the actual file only the displayed name To view the original pathname turn on machine comments Choose View and then choose Machine Comments from the main...

Страница 212: ...anti virus domain view right click the domain name where you want to create the additional group 2 Choose New Members Group The New Members Group dialog box appears 3 Enter a unique descriptive name...

Страница 213: ...sion of anti virus components The Update Manager then copies the new files from the Repository to the member machines Creating mirror repositories If you have two anti virus domains separated by a WAN...

Страница 214: ...rror will be updated from the master repository by an external process or method This update process or method is independent of the Management Edition system and the user is free to choose any produc...

Страница 215: ...tall a mirror repository on a Windows NT server the necessary directories and shares are set up automatically as a part of the installation process 1 In the Management Console s main menu click Tools...

Страница 216: ...tion The Mirrors page appears Figure 8 3 Figure 8 3 Repository dialog box Mirrors page 3 Right click the machine shown as the master repository and choose Add Mirror The Repository Setup dialog box ap...

Страница 217: ...ing the mirror repository If the directory is not empty you will be prompted to delete its contents 6 If the share directory is to be hidden select the Hide Shares checkbox 7 Click the Update mirror e...

Страница 218: ...r groups or a combination of both By default the group for designated Administrators of the target domain is selected 10 Hold down the Control key and click the users and groups that you want to give...

Страница 219: ...mirror repository so that you can add software to the mirror repository Clients require read only access to the mirror repository This user ID should be a single user ID for all clients that need to...

Страница 220: ...the mirror repository 8 From the Management Console s main menu click Tools and then click Repository The Repository dialog box appears with the Products page showing Figure 8 2 on page 215 9 Click t...

Страница 221: ...need to indicate which repository is used by which domain group or machine Assigning different repositories Follow these steps to assign a different repository 1 Right click the domains groups or mach...

Страница 222: ...tem and the user is free to choose any product or method to accomplish the update operation To update a mirror the directory structure of the master repository must be copied to the mirror repository...

Страница 223: ...n dialog box appears Figure 8 7 Figure 8 7 Repository Configuration dialog box 4 Type a description of the mirror repository in the Description box 5 Click OK Configuring NetWare mirrors The procedure...

Страница 224: ...y on NetWare 3 servers for ease of maintenance 2 If you need a NetWare 3 x server to update its software from a NetWare 4 x server set a bindery context on the NetWare 4 x server by placing the follow...

Страница 225: ...box as follows 1 Enter the NDS tree name that contains the server in the Domain Tree box For example ABC_CORP The specified user ID must match that given full access to the REPO directory If any of y...

Страница 226: ...exit the Repository dialog box IMPORTANT If you want to update Windows NT machines from a mirror repository on a NetWare 4 x server the client user ID must be a member of a user group named NTGATEWAY...

Страница 227: ...uration dialog box 7 Click Close to exit the Repository dialog box IMPORTANT If you want to update Windows NT machines from a mirror repository on a NetWare 3 x server the client user ID must be a mem...

Страница 228: ...ikely cause are displayed The most likely reasons that you can t login are either an incorrect user ID or conflicting credentials which indicates that you are already logged into the server under a di...

Страница 229: ...aster repository changes to Old master repository Granting access rights Configuring access to Windows NT mirrors Access rights must be properly configured for Windows 95 and Windows 98 client machine...

Страница 230: ...ngs to keep in mind After the user logs on Windows will use the currently logged in username to connect to the repository and you must do one of the following a Ensure the Guest account on the server...

Страница 231: ...essful update refers to whether the update was successful Yes or the update failed No 1 This scenario works when the local account matches an account on the server holding the repository and when the...

Страница 232: ...achine because there isn t one The following table identifies scenarios of successful and failed updates for Windows 95 and Windows 98 machines that do log on to a Windows NT domain User logged on ref...

Страница 233: ...ogged on to a Windows NT domain If you use the Batch Install method with the Update from login script option selected you can ensure that the client machines are logged on to the Windows NT domain whe...

Страница 234: ...pdate method including the ability to let users postpone updates a specified number of times and the ability to specify a time before which the update should not run Configuring access to NetWare mirr...

Страница 235: ...th of time that the link is active To minimize the traffic across WAN links you can set up anti virus domains that do not pass out of LAN boundaries or you can create mirror repositories Follow these...

Страница 236: ...he same location not one that is across the WAN link from the other machines 9 Right click the Members group point to Manage Components and then click Component Configuration The Component Configurati...

Страница 237: ...program installed on the same network When each installation adds new software to the individual repositories each administrator must have access to the anti virus software CD or a copy of its files s...

Страница 238: ...it starts The Management Console prompts the administrator to copy the new software The administrator can postpone the copy but will be reminded every time Management Console starts until the new sof...

Страница 239: ...nts of the parent repository to the newly linked child repository Listing the Repository contents The Repository holds all the anti virus software and it might include several versions Follow these st...

Страница 240: ...port Filter dialog box Platform Language Version page 2 Select the type of information you want in each list box To select all choices check the All boxes below the list boxes 3 Select the Installed M...

Страница 241: ...censes Follow these steps to change the line formatting of the Repository report 1 Right click the report area and then click Format The Change Report Formatting dialog box appears Figure 8 11 Figure...

Страница 242: ...l the machines in the selected group and includes the following information anti virus software version number installation directories components if you selected the top level domain the names of dom...

Страница 243: ...matting of the Repository report 1 Right click the report area and then click Format The Change Report Formatting dialog box appears Figure 8 11 on page 241 2 You can only adjust the appearance of set...

Страница 244: ...Using Mirror and Linked Repositories 244 Management Edition...

Страница 245: ...ains For details see Chapter 3 Creating Anti virus Domains A trust relationship set up between all domains and the administrator s domain lets your Domain Administrator account access machines in othe...

Страница 246: ...nnection to the target machine and your username and password on the non trusted domain are different than those on your Management Console machine you must break the connection and reconnect to the r...

Страница 247: ...f the Name Provider s database it prompts you to make a copy before removing the Management Server 3 If the server is available click Yes This lets the up to date database be moved to the replacement...

Страница 248: ...to enable access to the Management Console 1 Start Windows NT Explorer NT 4 0 or File Manager NT 3 51 Right click the folder where the Management Console is stored and choose Sharing The Properties di...

Страница 249: ...le session Changing the password for an existing domain Follow these steps to specify a domain password for an existing domain 1 Right click the anti virus domain and choose Change Password The Change...

Страница 250: ...nfirm Password boxes The password appears as asterisks 4 Click OK The password is applied to the domain 5 Click OK to confirm the creation of a new domain The domain is created with a key icon to the...

Страница 251: ...dialog box Figure 9 4 Figure 9 4 Authentication dialog box Enter the password and click OK The lock to the left of the domain name disappears Removing an anti virus domain password 1 Right click the...

Страница 252: ...tains a large amount of information it is compressed to occupy less space The data is MIME encoded which means that it is like text and therefore can be handled by most e mail systems If you have any...

Страница 253: ...ecks whether the machine is managed by another copy of the Management Console If you want to add a machine to an anti virus domain Discover also checks whether you have the relevant rights You may the...

Страница 254: ...h the network view and the anti virus domain view after the machine name and enclosed in square brackets To turn off the display repeat the step Adding names for Windows 3 1 machines Windows 3 1 names...

Страница 255: ...rd to determine which of these machines are currently in an anti virus domain The names of the machines that are currently managed can be temporarily removed from the Management Console s network view...

Страница 256: ...he default Search Anti Virus Domain option to search the anti virus domain view or To search the network view select the default Search Network View option If you want to search the entire network vie...

Страница 257: ...utton in the top left corner Refreshing the Name Provider view At program start up the Management Console reads the database of each Name Provider of which it is aware in other words the database stor...

Страница 258: ...ine This provides ToolTip help to explain the event which will be one of the following An update is in progress The machine needs to be rebooted to complete the update An error has occurred All update...

Страница 259: ...that remain marked as Created If you ve submitted an update that remains marked as Created when you view batch updates it means that the Update Manager has not read or cannot see the domain UPGRADE CF...

Страница 260: ...starts it will check for other more recent Update Managers with the same domain name c Watch the output Successfulupdatelatermarkedasincompleteduetoinaccessible mirror If you ve submitted an update th...

Страница 261: ...t Server passes the time on the Management Console machine when the update was submitted If it was scheduled the Update Manager uses the time on the Management Server to determine if the update is due...

Страница 262: ...s Domain s you are prompted to confirm that you are overriding the global defaults Click Yes Alternative directory locations for the Management Console can use system environment variables or fully sp...

Страница 263: ...ther than the main Anti virus Domain s you are prompted to confirm that you want to use the global defaults Click Yes 3 Click Apply and then click OK The anti virus components are moved to the default...

Страница 264: ...ppears Figure 9 6 Figure 9 6 Removing machines dialog box 3 Select the Remove Anti Virus Components and Remove Management Components checkboxes and then click OK 4 In the Management Console s main men...

Страница 265: ...ll of the anti virus domains displayed in the anti virus domain view Right click each anti virus domain name and choose Delete Domain 10 Close the Management Console If you are running Windows NT 3 51...

Страница 266: ...rations Making machines non standard You normally configure a large number of machines at the group domain or Anti Virus Domain s level However you might have some machines that you do not want to use...

Страница 267: ...table contains an explanation of some frequently used right click menu commands Icon Right click this item Affected machines Anti Virus Domain s All machines in all domains except Management Servers...

Страница 268: ...2 Click Yes to confirm For details on the effect of choosing Reset All Settings at different levels in the anti virus domain view see Restricting machine updates on page 267 Recovering deleted items R...

Страница 269: ...ement Console will not display all of your Windows 3 1 workstations and will only be accurate after all Windows 3 1 machines are restarted If the database is lost and you do not intend to add any new...

Страница 270: ...ng 270 Management Edition NOTE Both options only refer to the machines in or destined for the domain that has lost its database not to all domains The process is easier if you configure a larger numbe...

Страница 271: ...ecified in program path to run when Windows starts Usage AUTOINST Windows directory Setup program path FORCE This command appends to the RUN line in Windows to ensure that the client installer setup p...

Страница 272: ...tional FORCE parameter will add to the RUN key regardless of whether the AUTOINST program has been run before So to run the Update Requester you need something like this example MAP ROOT I SERVER SYS...

Страница 273: ...e an expert work with you to develop scripts for your Management Edition software See Getting support for customized scripts for details Defining MCScript files MCSCRIPT INI files contain all of the i...

Страница 274: ...e0 Include1 File1 Commands ServerOnlyFlag FALSE WorkStationOnly FALSE HasAVScanner TRUE Unique Yes Macro0 CLASSID 5D26E881 5015 11cf 8406 00C0A808723C Macro1 REGKEY SOFTWARE ACME Anti Virus PreInst0 S...

Страница 275: ...lpha characters should follow numeric characters For example 4 567a 56b 789cdf is valid but 67a45 67d 56h is invalid because 67a45 contains numeric characters after the alpha characters The numeric pa...

Страница 276: ...s VirusScan relates to the InstallDir key SortOrder The SortOrder key gives the console a numeric value on which a group of products can be sorted When a number of products are being installed on a ma...

Страница 277: ...Inclusions keys The Inclusions section lists the files in the product set as they appear on the original media If this section is missing the console will assume all the files on the media should be i...

Страница 278: ...version or range of versions of a product Example ParentComponents Component0 Mother Component1 Father FatherStartVersion 1 00 FatherEndVersion 2 00 Specifying ExtensionDLLs keys The ExtensionDLLs sec...

Страница 279: ...llation and version upgrade scenarios General non indexed keys ScriptVersion The ScriptVersion key specifies the version number of the script associated with the product and helps you determine whethe...

Страница 280: ...cursive i e contains its own name in the value is not a good idea Example Macro0 INSTALLDIR BASEDIR WG Macro1 BASEDIR C NTMEAPPS Macro2 KEY System CurrentControlSet Services VxD WinGuard Indexed insta...

Страница 281: ...it the existing MCSCRIPT INI files for those products to reflect the changes Version changes Edit the Version key in the ID section of the MCSCRIPT INI file You can embed words like beta e g 4 0 3 bet...

Страница 282: ...Command name Min params Usage examples and comments COPY 2 COPY LIST IFNEW REBOOT FORCEONREBOOT SRC DST LIST SRC and DST are directories the file list in Includes is copied from SRC to DST IFNEW Only...

Страница 283: ...RUE FALSE Use command name in IF statement to test result Example FILEEXISTS INSTALLDIR IF FILEEXISTS FALSE REMDIR INSTALLDIR FILEWRITEACCESS 1 FILEWRITEACCESS LIST FILE_DIR_PATH TIMEOUT Tests for wri...

Страница 284: ...HOWGROUP 1 PMSHOWGROUP GROUP_NAME Example PMSHOWGROUP PMGroup PMADDITEM 3 PMADDITEM COMMAND CAPTION WORKDIR ICON_PATH ICON_INDEX Adds a Program Manager item to a group Example PMADDITEM INSTALLDIR vei...

Страница 285: ...EMEXISTS 2 PMITEMEXISTS GROUP_NAME ITEM_NAME Tests whether item exists in a group Sets the function result to TRUE FALSE PMGROUPISEMPTY 1 PMGROUPISEMPTY GROUP_NAME Tests whether group is empty Sets th...

Страница 286: ...r INSTALLDIR WFINDV32 EXE CLEARPRIVATE 3 CLEARPRIVATE ALL FILE_NAME SECTION KEY KEY_VALUE Clears a profile entry ALL All instances of a key in the section are removed With this switch KEY_VALUE can be...

Страница 287: ...Tests whether the key exists or whether it exists with the optional VALUE_STR Sets the function result to TRUE FALSE FILE_NAME Use WIN INI READPRIVATE 5 READPRIVATE FILE_NAME SECTION KEY DEFAULT MACR...

Страница 288: ...al some of the files will be locked open COUNTER 2 COUNTER INTEGER_VALUE Adjusts internal variable COUNTER using the indicated operator and integer value Example COUNTER 42 WRITEERROR 2 WRITEERROR SEV...

Страница 289: ...st sets internal flag KILLWINDOW 1 KILLWINDOW WND_CLASS WND_NAME Kills windows with a given class and optional name This can kill more than one window if only the class is specified Example KILLWINDOW...

Страница 290: ...DE Runs hidden Example CREATEPROCESS INSTALLDIR AFILE EXE INSTALLDIR CREATEPROCESS_EX 2 CREATEPROCESS_EX EXECUTABLE WORKING_DIRECTORY PARAM_1 PARAM_2 PARAM_N WAIT_ON_PROCESS HIDE_PROCESS Starts the pr...

Страница 291: ...GINAVAR OLDGINAVAR MSGINA DLL DOWINFRMCOMPAT 1 DOWINFRMCOMPAT DRIVER_NAME Used to enable compatibility between Dr Solomon s WinGuard and Citrix Winframe MAKESHORTPATH 2 MAKESHORTPATH MACRO1 MACRO2 Con...

Страница 292: ...TMESSAGE MESSAGE_NAME WPARAM LPARAM Registers a windows message and broadcasts to all top level windows NAI_ISFILEENCRYPTED 1 NAI_ISFILEENCRYPTED FILE Determines whether a VirusScan VSH file is encryp...

Страница 293: ...E BASE_KEY LOCAL_KEY VAL_TYPE VAL_DATA REGCTRERASE 3 REGCTRERASE BASE_KEY LOCAL_KEY VAL_DATA REGDELVAL 3 REGDELVAL BASE_KEY LOCAL_KEY VAL_NAME REGVALEXISTS 3 REGVALEXISTS BASE_KEY LOCAL_KEY VAL_NAME V...

Страница 294: ..._KEY VAL_NAME VAL_TYPE DEFAULT MACRO Gets registry value and stores it in MACRO Example REGGETVAL LOCAL SCAN_SETTINGS OldGina SZ MSGINA DLL OLDGINAVAR APPLYREGFILE 1 APPLYREGFILE REGEDIT_V4_FILE Impor...

Страница 295: ...SERVICE_NAME TIMEOUT_SECS DEPENDENT DEPENDENT Stops dependent services TIMEOUT_SECS Time to wait for service to start CREATESERVICE 5 CREATESERVICE NAME DISPLAY_NAME TYPE START_TYPE EXE_NAME ACCOUNT_...

Страница 296: ...rred until a user logs into the machine Windows NT only IF 1 IF CONDITIONAL_CLAUSE Next statement is executed if conditional evaluates 0 CONDITIONAL_CLAUSE COUNTER VERSION COMMAND_NAME OPERATOR VALUE...

Страница 297: ...KEY NEW FILE SECTION KEY VALUE CLEARCONFIGKEY 3 CLEARCONFIGKEY ALL FILE SECTION KEY VALUE ADDTOCONFIGKEY 4 ADDTOCONFIGKEY ALL FILE SECTION KEY VALUE REMOVEFROMCONFIGKEY 4 REMOVEFROMCONFIGKEY ALL FILE...

Страница 298: ...NETSHLD NLM ISNLMLOADED 1 ISNLMLOADED NLM_NAME WAITFORUNLOAD 1 WAITFORUNLOAD NLM_NAME Example WAITFORUNLOAD NETSHLD NLM Command name Min params Usage examples and comments CONSOLEMESSAGE 1 WRITECONSO...

Страница 299: ...NNT SYSTEM32 WINDIR The Windows directory e g WINNT C The root drive on which Windows is installed CURDIR The directory where the Management Agent is installed on this machine Macro name Description I...

Страница 300: ...e prefixed by Cmd nn Example AutoRepoInstall Cmd00 MKDIR TEMPDIR NSH403 NLMFILES Cmd10 RUNWAIT INSTALLPATH SETUP EXE WMEDECOMP TEMPDIR NSH403 NLMFILES s SMS Cmd20 COPY INSTALLPATH MCNWSCRI INI TEMPDIR...

Страница 301: ...ny RUN COMMAND LINE Runs the command line does not wait for the process to terminate RUNWAIT Many RUNWAIT COMMAND LINE Runs the command line waits for the process to terminate ADDINSTALLPATH 1 ADDINST...

Страница 302: ...onal assistance with your custom scripts by a Global Professional Services or PrimeSupport engineer In North America contact your regional Network Associates sales office or call Network Associates at...

Страница 303: ...port under the Network Associates Corporate PrimeSupport program If you are a home user you can choose a plan geared toward your needs from the Home User PrimeSupport program PrimeSupport options for...

Страница 304: ...meSupport Connect plan gives you telephone access to essential product assistance from experienced technical support staff members With this plan you get In North America unlimited toll free telephone...

Страница 305: ...atin America unlimited telephone access to technical support at standard long distance or international rates Monday through Friday from 9 00 a m to 5 00 p m Central Time Priority access to technical...

Страница 306: ...vals you designate Committed response times from your support engineer who will respond to pages within half an hour to voice mail within one hour and to e mail within four hours Assignable customer c...

Страница 307: ...CT Europe Middle East Africa 9am 6pm local time Asia Pacific 8 a m 6 p m AEST Latin America 9 a m 5 p m CT Monday Friday after hours emergency access North America 8 a m 8 p m CT Europe Middle East A...

Страница 308: ...ad upgrade login asp Free 24 hour per day seven days per week access to online or electronic support through the Network Associates voice and fax system the Network Associates website and through such...

Страница 309: ...red to the technical support team within minutes Your cost will be 35 per incident Pay Per Minute Plan This plan gives you support only when you need it You get 900 number access to technical support...

Страница 310: ...Care at 972 855 7044 In international locations contact the Network Associates retail technical support center closest to your location for more information Some support options may not be available...

Страница 311: ...for network performance Network Associates consultants also develop and deliver custom solutions to help accomplish your project goals from lengthy large scale implementations to brief problem solvin...

Страница 312: ...vices introduction default asp Total Education Services Network Associates Total Education Services builds and enhances the skills of all network professionals through practical hands on instruction T...

Страница 313: ...twork domain A Microsoft network domain has security policies at login An anti virus domain can span several sites machines may be on different networks in different cities You can create one complete...

Страница 314: ...s the WAN link once Then when the member machines on the remote site update themselves they access their local linked or mirror repository without using the WAN link There are no restrictions to the n...

Страница 315: ...machines It also sends commands to them to perform scans at user determined times The Management Server must therefore be a Windows NT server Choose a server with spare capacity so that it is not ove...

Страница 316: ...nks Name Provider The Name Provider is a Windows NT service used by Windows 3 1 machines and Windows 95 and Windows 98 machines that have no peer networking when they run the Management Agent for the...

Страница 317: ...who to alert and how to alert them using the Alert Manager Scheduler One of the Management components the Scheduler lets you schedule an on demand scan to occur at a specific time It then sends a comm...

Страница 318: ...member machines It can retry updates to machines that are powered off You can configure the number of retries and specify the maximum number of machines to simultaneously update using traffic limitat...

Страница 319: ...th drag and drop method 88 multiple hidden machines 206 newly installed machines 90 scheduled updates to Repository 123 Alert Manager as integrated service 12 audible alerting 190 configuring 12 165 d...

Страница 320: ...mponents 93 removing passwords 251 renaming 203 restoring lost machines 253 securing 249 single office 196 size limit 26 unlocking with passwords 251 viewing 41 anti virus software changing versions 1...

Страница 321: ...rogram 161 for VirusScan program 162 problem 138 Change Component Configuration button 58 changing all domain versions 134 domains 199 individual domain versions 135 individual machine versions 135 la...

Страница 322: ...dows 98 share level access 72 Windows 98 user level access 70 Windows for Workgroups 3 11 filesharing 74 Windows NT trust relationships 68 with the Apply Configuration command 153 consulting services...

Страница 323: ...g rights 84 installing Management Agent 64 new passwords for 249 NT trust relationships 68 trusted 69 trusting 69 Windows NT 245 DOS error levels 272 drag and drop adding machines 88 extra DAT files 1...

Страница 324: ...AMEPROV INI 77 79 to 81 269 NETSHLD REG 48 to 49 NSHINST NLM 47 PASSWORD PWD 48 SETUP EXE 17 132 SETUP ISS 17 132 WHATSNEW 16 WIN INI 81 151 271 Filter command 119 filtering log 119 ports 237 Reposito...

Страница 325: ...11 type 1 207 to 208 type 2 207 209 type 3 207 209 with large networks 206 importing browse lists 210 installation silent 50 to 53 after initial one 141 anti virus software 139 Batch 141 customizing t...

Страница 326: ...06 adding to anti virus domains 87 automatically add to anti virus domains 90 changing versions for 135 discovering operating systems 253 discovering the anti virus domain 253 finding 66 255 hidden 20...

Страница 327: ...nning from a remote workstation 248 understanding the left pane 58 understanding the right pane 59 Management Edition program anti virus software supported 11 components included with 13 to 14 descrip...

Страница 328: ...le system commands 282 flow control statements 296 ID keys 275 to 277 Description 276 IconFile 277 ImageNo 277 InstallDir 276 281 Language 276 281 Platform 275 Product 275 SortOrder 276 Version 275 28...

Страница 329: ...ition 316 externally updated 16 133 214 217 220 222 226 to 227 236 incomplete components and mirrors 125 NetWare 219 promoting 229 reducing WAN traffic 235 updating member machines 139 Windows NT 215...

Страница 330: ...MEMORY command 83 SECURE CONSOLE command 83 server updating from Windows NT repository 234 user ID 234 NetWare miscellaneous commands MCScript 298 NetWare program extracting file set from NetShield pa...

Страница 331: ...3 options alerting 165 configuring custom postpone messages 144 configuring custom update messages 17 155 scanning 268 P PASSWORD PWD 48 passwords changing 48 249 creating 249 for new domains 249 PASS...

Страница 332: ...options 153 icon 258 265 recovering deleted machines 268 Name Provider database 269 red cross icon 99 265 refreshing log 119 Name Provider view 257 REGISTER MEMORY command 83 registry commands MCScrip...

Страница 333: ...VirusScan program to 50 rollout of VirusScan program over networks to 53 S saving log 120 scan options configuration 268 scanning on demand 97 105 scans scheduling 97 viewing results 107 Scheduler 97...

Страница 334: ...ter repository 39 SNMP alert notification 183 software requirements 25 software updates and upgrades website address for obtaining 308 software choosing 91 statements flow control 296 status bar viewi...

Страница 335: ...g changes setting a warning period 117 training for Network Associates products 20 311 scheduling 20 troubleshooting accessing remote machines 201 adding machine names in Windows 3 1 254 changing comp...

Страница 336: ...6 to 147 configuring custom message options 17 155 configuring custom postpone message options 144 emergency 126 forcing of invalid external mirrors 16 133 installing to member machines 139 interim 12...

Страница 337: ...rties 136 scan results 107 schedules 118 small toolbar 57 tabbed pages 59 the left pane 58 the right pane 59 virus scan report 111 virus infections emergency updates 126 virus scan acknowledging statu...

Страница 338: ...n anti virus domains 79 login scripts 149 Name Provider 79 share level access 72 user level access 70 Windows NT access for machines not logged on to the domain 230 to 231 configuring mirror access ri...

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