38
Matrox Productiva G100 Multi-Monitor Series – User Guide
Solution
If possible, try recapturing and playing back video files with a faster disk. To test
and compare disk speeds, click
Programs
Matrox Video Tools
Matrox
HD Benchmark
.
Solution
If possible, recapture the video file using settings that require less disk use. For
more information,
see “Before you record to a video file”, page 22
.
Cause
If you’re using the PC-VCR program for video file playback, tooltips may be
interfering with its video window display.
Solution
For PC-VCR Remote, disable tooltips:
1
On the PC-VCR Remote, click
Properties
(
)
General
.
2
Clear the
Use tooltips
check box.
3
Click
OK
to apply changes and close the dialog box.
Solution
For other programs, avoid pausing your mouse pointer over controls.
Cause
Too many programs may be running (using up computer resources).
Solution
Close other programs, including memory resident programs like
System Agent
.
Cause
Your Matrox graphics card may be sharing an IRQ (interrupt
request) with another PCI card in your computer (for
example, a network card).
Windows 98 – To see if your graphics card is sharing an
IRQ:
1
Right-click the
My Computer
icon on your Windows
desktop background, then click
Properties
Device
Manager
Properties
.
2
Look in the list box to see if your Matrox graphics card
is assigned the same IRQ number as another PCI card in
your computer.
Solution
Try moving the other PCI card to another PCI slot in your computer. For more
information, see the documentation for this card or see your system manual.
Solution
Try moving your Matrox graphics card to another PCI slot in your computer.
Tip: If your computer has more than one hard disk, you may get better results
if you play back or capture video files with a disk other than the one where the
Windows swap file is stored. (The Windows swap file is usually stored on drive
“C:”.)
