34
Matrox Productiva G100 Multi-Monitor Series – User Guide
Problem
Screen image defects appear in Windows 98 or Windows NT 4.0, or
program doesn’t run properly
(example: mouse pointer not drawn properly)
Cause
Some programs may not work properly with some Matrox acceleration.
Solution
Try disabling specific types of acceleration.
Windows NT 4.0:
1
Click
Programs
Matrox PowerDesk NT
Matrox Display
Properties
Performance
.
2
Clear one or more check boxes.
For more information, see context-sensitive help.
3
Click
OK
Yes
to accept the changes. (Depending on the feature you disabled,
you may have to restart your computer for the changes to take effect.)
Windows 98:
1
Disable Windows 98 multi-display mode (
see page 35
).
2
Click
Programs
Matrox PowerDesk
Matrox Display Properties
Settings
Advanced
Performance
.
3
Clear one or more check boxes, starting with
Use Device Bitmaps Caching
.
For more information, see context-sensitive help.
4
Click
OK
Close
to accept the changes. (Depending on the feature you
disabled, you may have to restart your computer for the changes to take effect.)
5
Re-enable Windows 98 multi-display mode (
see page 35
), then restart your
computer.
Solution
If possible, update your Matrox display driver. Matrox makes new display drivers
available on the Matrox Web site (
www.matrox.com/mga
) and BBS (
see page 46
).
Solution
Windows 98: Disable Matrox hardware acceleration.
1
Right-click the
My Computer
icon on the Windows desktop background.
2
Click
Properties
Performance
Graphics
.
3
Move the
Hardware acceleration
slider to
None
.
4
Click
OK
Close
Yes
to accept the changes and restart your computer.
Cause
Windows 98: There may be a conflict between resources in your system.
Solution
1
Right-click the
My Computer
icon on the Windows desktop background, then
click
Properties
Device Manager
.
2
Click the plus sign next to
Other devices
(if it appears) and
Display adapters
.
