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Matrox Productiva G100 Multi-Monitor Series – User Guide

Troubleshooting

Graphics............................................................................................................................ 28

Video ................................................................................................................................ 36

Sound................................................................................................................................ 40

Display information

Graphics............................................................................................................................ 42

Video (Matrox TV tuner required) .................................................................................. 43

Hardware information

Customer support

Warranty

Index

Содержание Productiva G100

Страница 1: ...Matrox Graphics Architecture Matrox Productiva G100 Multi Monitor Series User Guide 10627 301 0130 1999 03 12 ENGLISH...

Страница 2: ...connection setup 11 SCART information 13 Matrox video input 14 Software installation 15 Matrox PowerDesk software 16 Monitor setup 16 Display setup 17 Multi display setup 17 Software overview 17 Matr...

Страница 3: ...00 Multi Monitor Series User Guide 3 Troubleshooting 28 Graphics 28 Video 36 Sound 40 Display information 42 Graphics 42 Video Matrox TV tuner required 43 Hardware information 44 Customer support 46 W...

Страница 4: ...ces and underlined green for links to Web pages Click green text to jump to what is being referenced To jump to Web pages your system first needs to have full Internet access More information We provi...

Страница 5: ...ud shading and Z buffering Your Matrox graphics card is 100 VGA compatible and supports all VESA standards VBE 2 0 Super VGA modes DPMS energy saving and DDC 2B Plug and Play monitor Also you can upgr...

Страница 6: ...o install your Matrox product 1 Install the hardware see Hardware installation page 7 2 Connect your video input see Connection setup page 11 3 Install the software for Windows 98 and Windows NT 4 0 s...

Страница 7: ...cs card a Turn off your computer and all peripherals such as your monitor or printer b Open the computer and remove your existing graphics card If you have a display adapter built into your computer m...

Страница 8: ...the screw for the mounting bracket If another slot is uncovered you can seal it with the cover you just removed 4 Insert your Matrox card a Position your Matrox card over the expansion slot you ve cho...

Страница 9: ...ed with your Matrox product Plug the end labeled MATROX BOARD into the AUDIO IN connector on your Matrox card d Plug the other end of the Matrox audio cable labeled DRIVE into the audio out connector...

Страница 10: ...consecutively based on which connector each is attached to Numbering starts with the primary display the one that first displays information when you restart your computer c Make sure the other end o...

Страница 11: ...devices see Matrox video input page 14 A video player can be any device that generates a video signal For example a VCR videodisc player or DVD player The labels on your devices may not be consistent...

Страница 12: ...is for right If your video device has only one audio connector use the left audio connector on the cable For more information on audio input types see Matrox video input page 14 3 Connect TV antenna...

Страница 13: ...e to purchase one from your local electronics store To connect your video camera or video player to Matrox input you need a SCART adapter with 3 connectors 2 audio and 1 video To use a SCART adapter c...

Страница 14: ...e TV as input You can connect a TV antenna or cable TV directly to your Matrox product With this setup you can use software to watch TV change channels and record TV programs like a VCR To connect see...

Страница 15: ...Follow the on screen instructions 3 The setup program prompts you to restart your computer Leave the CD ROM in your CD ROM drive and click Restart Computer to continue After you restart your computer...

Страница 16: ...z button is selected If so use the Matrox monitor selection method For more information on Matrox monitor selection see the online Matrox PowerDesk guide 4 Repeat steps 2 and 3 for each number in the...

Страница 17: ...iver with Multi display support to use up to 4 monitors at a time Plug and Play DDC 2B monitor support Settings property sheet to change your display settings This sheet provides access to Matrox Powe...

Страница 18: ...display mode before you log on to Windows Prevent display spanning to prevent dialog boxes message boxes and program windows from spanning more than one display Save restore window positions to save a...

Страница 19: ...to control what you see in the video window and what you record to file PC VCR Remote interface Menu window TV channel up Raise volume Closed Captioning Turn sound on or off Exit PC VCR Remote Video...

Страница 20: ...nput With PC VCR Remote you can play AVI MOV MPG MPS and DAT video files including the video files you record with PC VCR Remote AVI files To view a video file 1 On the PC VCR Remote click the FILE bu...

Страница 21: ...check box in the Input standard group box is enabled 6 Click TV Setup tab Auto Scan for PC VCR Remote to automatically search all channels and keep in memory only the ones that can be tuned 7 Adjust...

Страница 22: ...emote to access its setting controls On the Video property sheet select the TV standard your video camera or video player uses NTSC in North America PAL in most of Europe or SECAM in France For PC VCR...

Страница 23: ...he mini remote right click the PC VCR Remote then click Use Mini Remote on the resulting pop up menu Pause your mouse pointer over each mini remote button to see a pop up tooltip identifying it There...

Страница 24: ...formation encoded in the video signal This feature doesn t work with the Teletext service used in Europe Keyword detection Create lists of words that PC VCR Remote automatically searches for in the Cl...

Страница 25: ...into your graphics card you can Simultaneously preview up to 30 channels in a single window Change channels with PC VCR Remote controls Schedule TV program timer events for different channels Passwor...

Страница 26: ...rox TV tuner Depending on what s connected to your Matrox ANT CABLE connector click one of these buttons Air band for a TV antenna Cable band for cable TV With the Channel box select the channel you w...

Страница 27: ...d MJPEG encoding and decoding Because of this certain Matrox software controls are unavailable Overlay and preview modes The video capture program you re using may give you a choice of overlay or prev...

Страница 28: ...oard your system may not have automatically disabled it when you inserted your Matrox card Check your system manual for instructions on how to disable your computer built in graphics adapter Cause You...

Страница 29: ...aphics card then plug your monitor into your Matrox graphics card 6 Restart your computer Problem Wrong color balance screen image off center or no picture at all Cause Your monitor video controls may...

Страница 30: ...display driver may be trying to use settings your monitor doesn t support This can happen if a monitor was never selected in the software and the display resolution was changed to one your monitor doe...

Страница 31: ...st select the monitor model for the display you selected For more information on monitor selection see Windows online help 4 Click OK OK OK 5 Repeat steps 1 4 for each monitor connected to your comput...

Страница 32: ...k OK Yes to accept the changes and restart your computer Windows 98 1 Disable Windows 98 multi display mode see page 35 2 Click Programs Matrox PowerDesk Matrox Display Properties Settings Advanced Pe...

Страница 33: ...urces tab Resource settings list for an Interrupt Request Solution Change settings in your computer CMOS setup utility If your computer has the options of enabling Plug and Play detection or assigning...

Страница 34: ...tarting with Use Device Bitmaps Caching For more information see context sensitive help 4 Click OK Close to accept the changes Depending on the feature you disabled you may have to restart your comput...

Страница 35: ...3 Double click the name of a Matrox display adapter to open a properties dialog box Enable the Disable in this hardware profile check box then click OK 4 Repeat step 3 until all display adapters are...

Страница 36: ...on Uninstall then reinstall the program you re having problems with For more information see its documentation Problem Can t record video from a video player Cause The video source may be copy protect...

Страница 37: ...ick the Windows Setup tab 4 Double click the Disk Tools list item 5 Enable the Disk Defragmenter check box 6 Click OK OK You may be prompted to insert the Windows CD ROM in your CD ROM drive Solution...

Страница 38: ...er resources Solution Close other programs including memory resident programs like System Agent Cause Your Matrox graphics card may be sharing an IRQ interrupt request with another PCI card in your co...

Страница 39: ...evices Solution If possible try using fewer connections For example don t use cable extensions Problem Mouse pointer flickers or disappears when it s over a video window Cause You may be using a custo...

Страница 40: ...sting Solution Adjust the volume control on the device itself Cause Audio cables may be loose or incorrectly wired Solution Make sure your sound card cables are properly connected see step 5 page 9 an...

Страница 41: ...check boxes in the list box then click OK 7 For the Master Line and or Wave controls make sure the Volume sliders are at one quarter to one half levels if you re not sure try half level and the Mute c...

Страница 42: ...1920 1080 1152 864 16 M colors 24 bit 1280 1024 16 M colors 32 bit 1152 864 800 600 Display resolution Maximum refresh rates are attainable when using 8 or 16 bit color palettes Maximums may not be a...

Страница 43: ...th America Maximum video window resolutions for live video There are maximum video window sizes resolutions for viewing live video TV or LINE input The following table lists the maximum sizes measured...

Страница 44: ...230 MHz internal 230 MHz internal 230 MHz internal Memory 2 4 MB 2 4 MB 4 4 MB 4 4 MB Memory type SGRAM SGRAM SGRAM SGRAM TV tuner Video input Composite video NTSC PAL and SECAM Card type PCI PCI PCI...

Страница 45: ...nnect connectors R G B HSYNC white or gray wire and VSYNC black wire Environmental specifications Minimum maximum ambient operating temperatures 0 to 55 C Minimum maximum storage temperature 40 to 75...

Страница 46: ...of technical assistance Your dealer is local and may be familiar with your complete system In the case of hardware warranty assistance the product must be returned to the dealer who will return it to...

Страница 47: ...driver type and version and memory address at which the Matrox card is installed Computer brand name system BIOS manufacturer and version number or date bus type model processor speed and amount of m...

Страница 48: ...800 289 378 In Germany call 0130 37 32 In the rest of Europe call 44 117 976 0681 Outside of the U S Canada and Europe call 614 529 1349 Contact Matrox on CompuServe to receive answers to questions yo...

Страница 49: ...her repair or replace the product and shall return the repaired product or a replacement product within a reasonable delay The replacement product may not be new provided that it has functionality at...

Страница 50: ...our Matrox product was installed and configured according to the information in its accompanying documentation 2 Read the Troubleshooting information included with the Matrox product to see if you can...

Страница 51: ...8 28 32 F FAX Matrox 46 frame capture 19 24 FTP Matrox 46 G graphics troubleshooting 28 35 H hardware acceleration 5 34 information 44 45 installation 7 15 HD Benchmark 23 38 I input audio 12 TV tuner...

Страница 52: ...monitor 16 modes table 43 VGA 7 43 VidCap driver 26 27 video camera 11 14 22 video files capturing 23 creating 22 file types 20 playback 20 quality 22 settings 22 23 video input 11 14 22 troubleshooti...

Страница 53: ...ations of the user s guide Making telecommunication data transmissions of the Software Matrox reserves the right to terminate this license if there is a violation of its term or default by the Origina...

Страница 54: ...Thank you for choosing Matrox Please register online www matrox com register to be eligible for customer support new product announcements and information on special offers and upcoming events...

Страница 55: ...ompany Kodak Precision Intel Corporation Intel Indeo MMX Pentium International Business Machines Corporation IBM OS 2 PowerPC VGA Microsoft Corporation ActiveMovie ActiveX Direct3D DirectDraw DirectSh...

Страница 56: ...ndern Es wird keine Garantie f r die Richtigkeit des Inhalts dieses Handbuchs bernommen Weiterhin bernimmt die Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs weder f r...

Страница 57: ...3g treg it Assistenza tecnica 02 5253099 Posta elettronica supporto 3g treg it Sito Web www matrox com mga italia Deutschland Matrox Electronic Systems GmbH Inselkammersta e 8 D 82008 Unterhaching be...

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