Diagnostic information
2-28
Marketing Name
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Scan skew
11
Replace the midframe cover. See
.
Does the problem remain?
Go to step 12.
Problem
resolved
12
Replace the flatbed scanner assembly. See
scanner assembly removal” on page 4-49
Does the problem remain?
Go to step 13
Problem
resolved
13
Replace the ADF assembly. See
.
Does the problem remain?
Go to step 14.
Problem
resolved
14
Replace the system board. See
.
Does the problem remain?
Replace the
printer.
Problem
resolved
Step
Questions / actions
Yes
No
1
Turn off the printer by unplugging the power cord. Wait
for 10 seconds, and turn on the printer. Run the scan job
again.
Does the problem remain?
Go to step 2.
Problem
resolved
2
Are you running the scan job from the ADF?
Go to step 3.
Go to step 8.
3
Check the scan setting. Set the paper settings according
to the type and size of the original document.
Does the problem remain?
Go to step 4.
Problem
resolved
4
Check if the paper guides of the ADF input tray are
properly set. Move the paper guides to the center, and
check if the distance to the center is equal for both paper
guides.
Are the paper guides free from any damage?
Go to step 5.
Go to step 11.
5
Check if the ADF pick assembly and separation pad are
not worn out and contaminated.
Are the ADF pick assembly and separation worn and
contaminated?
Go to step 12.
Go to step 6.
6
Check if the ADF door is properly installed. Check if the
ADF paper path rollers are not contaminated.
Is the ADF door free from damage?
Go to step 7.
Go to step 13.
7
Check for any obstruction on the paper path.
Is the paper path free from obstruction?
Go to step 11.
Clear the
obstruction.
8
Check for any stain, dirt, or obstruction in the scan area
on the flatbed glass plate.
Check for any obstruction on the alignment edge of the
flatbed scanner.
Clean the glass with a piece of cloth. Clear the scan
area from any stain, dirt and obstruction.
Does the problem remain?
Go to step 9.
Problem
resolved
Step
Questions / actions
Yes
No
Содержание Pro5500 Series
Страница 11: ...Safety information xi 4447 20x Go Back Previous Next 012 3456789...
Страница 191: ...Repair information 4 22 4447 20x Go Back Previous Next Disassembly Flow chart This is the photo of the ADF input tray...
Страница 254: ...4 85 Service Manual 4447 20x Go Back Previous Next Disassembly Flow chart...
Страница 260: ...5 6 Service Manual 4447 20x Go Back Previous Next Wireless card Card reader JP3...
Страница 261: ...Connector locations 5 7 4447 20x Go Back Previous Next Carrier card J1 J2 J3...
Страница 262: ...5 8 Service Manual 4447 20x Go Back Previous Next...
Страница 266: ...7 2 Service Manual 4447 20x Go Back Previous Next Assembly 1 Covers 5 6 8 9 10 11 12 13 16 17 1 14 15 7 2 3 4...
Страница 268: ...7 4 Service Manual 4447 20x Go Back Previous Next Assembly 2 Engine 1 2 3 5 4...
Страница 270: ...7 6 Service Manual 4447 20x Go Back Previous Next Assembly 3 Fluid system assembly 1 3 2 5 4...
Страница 274: ...7 10 Service Manual 4447 20x Go Back Previous Next...
Страница 277: ...I 3 Service Manual 4447 20x Go Back Previous Next...